Enterprise Social from Microsoft

Consumer Social Growth

>350 million TWEETS PER DAY

>1 billion ENGAGED USERS

~25% INTERNATIONALCALL MINUTES

TWITTER FACEBOOK SKYPE

IMEmailPhone Voice & Video

Social Networking

Evolution of Enterprise Communication

Employee Engagement

Team Collaboration

ConnectedOrganization

BusinessAgility

The Business Value of Enterprise SocialFour scenarios from our most successful customers

Give your people a voice and encourage them to make a difference

Get more done by connecting employees, customers, and partners

Bring your intranet to life with social, mobile, and business data

Innovate and adapt in a world of constantly changing business needs

Employee Engagement

She engages employees in a two way conversation

about company culture via a group

conversation and by creating a poll.

Employees at all levels share their ideas via

the company newsfeed making them feel more

engaged and connected to the overall vision.

The top initiative of the company’s new

CEO is to drive employee retention by giving every employee

a voice.

Give employees a voice and ensure they have the information and tools they need to make a difference.

Companies with sociallyengaged employees see:

18% higher productivity

51% lower turnover

They use a team site, conference calls, and

IM to manage the project and

collaboratively edit documents in the

cloud.

The team uses newsfeeds to stay in sync, reducing email traffic and making it easier for people to know where things

stand.

A cross-functional project team is

managing a world-wide product launch.

Team Collaboration

boost in productivity with social seen by organizationsand companies

20%-25%

Teams can connect, learn from each other, and solve business challenges – inside and outside the company.

McKinsey, The Social Economy, July 2012

Connected Organization

Employees have an intranet that is social, easy to use, and can connect employees and systems across the enterprise.

Employees use Yammer embedded into their SharePoint

intranet to have vibrant discussions on

important topics.

Executives are able to get real-time feedback

from employees on important

announcements and initiatives quickly make changes.

A company wants to ensure its employees have a place to find

up-to-date information on the company.

Time spent searching for company information is reduced by 35% by using social technologies

McKinsey, The Social Economy, July 2012

Business AgilityCompanies experiencing change have one thing in common:

an intense need to focus on people, culture and communication to drive results.

They use CRM to find the appropriate customers and

partners and invite them into an external

network to gather feedback.

Using a newsfeed, they quickly iterate on the

original concept, incorporating new data quickly and decreasing

time to market.

The company is developing a new

product and needs to work with a variety of external stakeholders.

of successful transformations engage & energize the organization through ongoing communication and involvement.

64%

McKinsey Global Survey: What Successful Transformations Share, 2010

transform your business

Microsoft’s Vision for Enterprise Social

New experiences that combine social, collaboration, email, and UC

Social Layer

Connected Experiences

Connected PlatformEnterprise-class platform for security, management, and compliance

Transform your business by connecting employees, partners, and customers

Pervasive social layer connecting people, content, and business data

EmbedUse Yammer Embed to add feeds, follows, and likes into any business app

The Social Layer Today

Response to the Dynamics CRM activity show up on the Yammer

feed

IntegrateUse Open Graph to surface updates in Yammer from any business app

Responses to post show up in Yammer

and CRM

“Richard Dickenson just updated Sales Opportunity in Dynamics.”

“Join the conversation! Add yourquestions and comments here.”

Information from Dynamics CRM appears in the Yammer Activity

Stream

Yammer + SharePoint Roadmap

Today

Basic Integration

Web PartsOpen Graph

Tomorrow

Deeper Connections

DocumentsFeeds

Identity

Future

Connected Experiences

New experiences that combine social, collab,

email, instant messaging, voice, and video

Yammer now available as part of Office 365

Get Started with Yammer TODAYhttp://www.yammer.com

Download the evaluation and experience Office 365http://office.com/preview

Transform your business with Enterprise Social From Microsoft

Review customer success storieshttp://www.yammer.com/customershttp://sharepoint.microsoft.com

© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Appendix

Social BusinessTransforming the way we work

Social Marketing

Social Media Monitoring

Customer Service

Marketing Campaigns

Business Agility

Team Collaboration

Employee Engagement

Social Productivity

Enterprise SocialBest-in-class enterprise social networking service

Rapid InnovationExperience delivering rapid innovation in the cloud

Unique Adoption ModelViral model that appeals directly to end-users

Three Reasons We Acquired Yammer

Yammer + Dynamics Roadmap

Follow CRM records in Yammer

Search across Yammer & CRM

Seamless conversations

Publish to Yammer activity stream

Desktop, browser & device choice

Post, Like & Share

Social Layer

Microsoft Enterprise Social resources

Customer SuccessPutting Social to WorkSharePoint Conference 2012 Opening Keynote (Enterprise Social starts at 0:36 & ends 1:02:20 with the Nationwide video)