ENVIRONMENT CANTERBURYSHAREPOINT INTRANET

Adapting SharePoint functionality for a corporate Intranet .

Matt Elliott and Julie Blyth

Background

SharePoint purchased as a result of an organisation wide consultation concluding there was a need for an application that would provide the ability for better knowledge management, collaboration and tools to assist with staff with their main work processes.

ECan requirements

Effective Communication Essential Information for staff Supporting work processes Tools for project teams Encourage better collaboration Personalisation/Customisation Social Networking Self service – easy to use

Features

Homepage Bulletin Board – Custom list Organisation Calendar - Calendar Whaddyathink etc –Blog list

Workspaces Section (Department) areas

Organisation Calendar

Previously no central repository for all Council events.

Calendar content Local calendars from teams, sections and

councillors “bubbled up” to feed into wider organisation Calendar using content types.

Content can also be loaded directly into the Corporate calendar.

CRM User Group

Information and Knowledge Management

Information and Knowledge Management

Section Sites

Hazardous Substances and Waste

Hazardous Substances and Waste

Customer Services

Customer Services

Just a few benefits…

User friendly (mostly) for staff to learn basics Has encouraged better collaboration within

and between teams. Learning from peers as we use SP New document management practices

developed via SP functionality Saving information / versioning docs Workflow approval Blogs/Bulletin Announcements rather than email

Next steps

Re-design look and feel Revise Information Architecture

Main navigation Labels – replace “Stuff” etc Toolboxes – Information and applications

to assist staff in their roles. Integrate existing external applications

into SharePoint Staff directory integration with My Sites etc

Questions