PEOPLE WITH HIGH EQ’S

Arapahoe/Douglas Works! • 303.636.1160 • www.adworks.org

STRATEGIES TO IMPROVE MY EQ!

The ability to be aware of

your emotions and the

emotions of others to

effectively manage

ourselves and our

relationships

EMOTIONAL INTELLIGENCE

Self-Awareness

Seek feedback

Know who and what pushes my buttons

Watch myself like a hawk

Social Awareness

Pay attention to body language

Practice the art of listening

Step into their shoes

Self-Management

Breathe and count to ten

Add a mental recharge to my schedule

Visualize myself succeeding

Relationship Management

Be open and curious

Take feedback well

Explain my decisions

Emotional Intelligence

Have more quality relationships

Have better mental & physical health

Have higher self-esteem

Are able to empathize with others

Are more open-minded

Have increased work performance

Enhanced Leadership

Improved Conflict Management

Effective Communication

Personal Capabilities

~ Self-Awareness ~ Being aware of your emotions

~ Social Awareness ~ Being aware and accurate

about the emotions of others

Social Capabilities

~ Self-Management ~ Appropriately responding to

your emotions

~ Relationship Management ~ Strengthening interactions

through self-management and social awareness

ESSENTIAL JOB SKILLS

It is very important to understand

that emotional intelligence is not

the opposite of intelligence, it is

not the triumph of heart over

head—it is the unique intersection

of both.

~ David Carus

Notes

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Read each statement and decide how much it applies to you with

a rating between 1 and 5. 1 being does NOT apply at all, 3 being

applies about half the time and 5 being always applies to you.

Your 1 -

5

Response

1 I realize immediately when I lose my temper

2 I can adjust my view of "bad" situations quickly

3 I am able to see things from other people's point of view

4 I am an excellent listener

5 I know when I am happy

6 I do not wear my 'heart on my sleeve'

7 I am excellent at empathizing with someone else's problem(s)

8 I never interrupt other people's conversations

9 I usually recognize when I am stressed

10 Others can rarely tell what kind of mood I am in

11 I can tell if someone is not happy with me

12 I am good at mingling and mixing with a variety of people

13 When I am being "emotional" I am aware of this

14 I rarely "fly off the handle" at other people

15 I can tell if a team of people are not getting along with each other

16 People are the most interesting thing in life for me

17 When I feel anxious I usually can account for the reason(s)

18 Difficult people do not annoy me

19 I can usually understand why people are being difficult towards me

20 I love to meet new people and get to know what makes them "tick"

21 I know when I'm being unreasonable

22 I can consciously alter my frame of mind or mood

23 Other individuals are not "difficult" just "different"

24 I need a variety of work colleagues to make my job interesting

25 Awareness of my own emotions is very important to me

26 I do not let stressful situations or people affect me once I have left work

27 I can understand if I am being unreasonable

28 I like to ask questions to find out what it is important to people

29 I can tell if someone has upset me

30 I rarely worry about work or life in general

Assessment

QuestionYour Response

Assessment

QuestionYour Response

Assessment

QuestionYour Response

Assessment

QuestionYour Response

1 2 3 4

5 6 7 8

9 10 11 12

13 14 15 16

17 18 19 20

21 22 23 24

25 26 27 28

29 30 31 32

33 34 35 36

37 38 39 40

Total Self-

Awareness

Total Self-

Management

Total Social

Awareness

Total Relationship

Management

Self-Awareness Self-Management Social Awareness Relationship Management

31 I can understand why my actions sometimes offend others

32 I see working with difficult people as simply a challenge to win them over

33 I can "let go of anger" quickly so that it no longer affects me

34 I can suppress my emotions when I need to

35 I can sometimes see things from other people's point of view

36 I am good at reconciling differences with other people

37 I know what makes me happy

38 Others often do not know how I am feeling about things

39 Reasons for disagreements are usually clear to me

40 I generally build solid relationships with those I work with