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In todays fiercely competitive business environment there has to be much greaterinteraction between the customers and manufacturers.

In order to produce goods tailored to customers requirement and provide fasterdeliveries the enterprise must be closely linked to both suppliers and customers.

Most organizations across the globe have realized that in a rapidly changingenvironment, it is impossible to create and maintain a custom design softwarepackage, which will cater to all there requirements.

Realizing the requirement of the user organizations, some of the leading softwarecompanies have designed E.R.P(Enterprise Recourse Planning Software).

Initially implementation of an ERP package was possible only for large multi nationaland infrastructure companies due to high cost.

But today many companies in India have gone in for implementation of ERP.

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An enterprise recourse planning system is a fully integrated businessmanagement system covering functional areas like logistics,production, finance, accounting and human recourses. It organizesand integrates operation processes and information flows to makeoptimum use of resources such as men, material, money andmachine. ERP is a global tightly integrated closed loop businesssolution package and is multifaceted.

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Aggressive cost control initiatives

Need to analyse costs/revenues on a product or customer basis

Flexibility to respond to changing business requirements

More informed management decision making

Changes in ways of doing business.

The difficulty in getting accurate data, timely information and proper interface of complex

business functions have been identified as the hurdles in the growth of any business. Time

and again, depending on the velocity of the growing business needs, one or the other

applications and planning systems have been introduced into the business world for crossing

these hurdles and achieving growth.

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ERP provides multi platform, multi facility, multi mode manufacturing, multicurrency.

Supports strategic, business planning activities, operational planning,

creation of material and resources.

Has end to end supply chain management.

Performs core activities and increases customer services.

ERP bridges the information gap across organization.

ERP is the solution for better project management.

Eliminates business problems like material shortages, customer service, cash

management, inventory problems, quality problems etc.

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Integrate financial information.

Integrate customer order information.

Standardize and speed up manufacturing processes.

Reduce inventory.

Standardize H.R information.

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ERP production planning module ERP purchasing module ERP inventory control module ERP sales module

ERP market in module ERP financial module ERP HR module

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Process of getting things done through and with people in formally organized

groups.

Features:

Organized activities

Existence of objectives Relationships among resources

Working with & through people

Decision making

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Data that has been processed into a form that is meaningful to the recipient

and is of real or perceived value in current or prospective actions or

decisions.

Features:

Timeliness Adequacy

Form

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Inter-related set of elements that function as a whole.

Composed of parts or subparts in orderly arrangement accordingto some schema or plan.

Features:

Basically a combination of parts, known as sub-systems.

These subsystems are mutually related to each other.

Arrangement of sub parts is also important.

A system has a boundary.

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Abstract or Physical

Natural or Man made

Deterministic or Probabilistic

Open or Closed

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Approach that visualizes the business organization as a single entity

composed of various inter related and inter dependent sub systems looking

together to provide timely and accurate information for management

decision making, which leads to the optimization of overall enterprise goals.

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Comprehensive

Integrated

Coordinated

Transformation of data into information

Relevant information Conformation with managers style and characteristics

Selective sharing of data

Feedback

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DATAPROCESSING

DECISION SUPPORT SYSTEMS

EXECUTIVE SUPPORT SYSTEM

EXPERT SYSTEMS

INFORMATION RESOURCE MANAGEMENT

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EXECUTIVE SUPPORT SYSTEM Used at the top level or strategic level of an organization EXPERT SYSTEMS Knowledge intensive computer program that captures the expertise of human

being in limited domain of knowledge and experience

User of this system are the people who are involved in value added work whichrequires a special skill or expertise.

INFORMATION RESOURCE MANAGEMENT Approach based on the concept that information is an organizational resource. Includes data, communication, word processing, data processing. Basic task is to manage the resources.

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Represents a broad framework within which individual information systems fit.

They are called sub systems.

Design of MIS

MIS: Federation of different information systems with each system providing informationto a specific area.

Identifying subsystems

Inter connecting sub systems

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Sub systems can be identified on the following basis

Levelsofmanagement

Organizational functions

Management functions

MIS support facilities

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Arranging the sub systems in a proper way

Connected with each other to achieve coordination and integration among

these sub systems.

Each sub systems contributes positively to other sub systems.

Because of this the system generates synergy. Aspects of interconnecting:

: differences in specific features of a subsystem that differentiates a sub system from the other subsystem so that after interconnection, it can be identified.

: quality of state of equilibrium among varioussubsystems that is required to achieve unity of effort by

the system.

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Quality of outputs is governed by the quality of inputs and processes. Emphasizes on quantitative aspects of a fact and ignores the

qualitative aspect. May not have requisite flexibility to quickly update itself with the

changing needs of time.

Cannot provide tailor made information for all types of decisionsmade by the managers.

Effectiveness is suffered when there are frequent changes in the topmanagement.

It is just a tool which provides inputs for decision making. Costly affair.

Cannot provide tailor made information for all types of decisionsmade by the managers. Effectiveness is suffered when there are frequent changes in the top

management. It is just a tool which provides inputs for decision making. Costly affair