Upcoming Dinner Mee�ngs
December 11, 2018 (Tuesday)Holiday Party/Casino Night
January 8, 2019 (Tuesday)Monthly Dinner Mee�ng
February 12, 2019 (Tuesday)Monthly Dinner Mee�ng
Inside this Issue Pg.
Sec�on Chair Message 1
2018 Leadership Team 2
New Members 3
December 2018 Holiday Party& Casino Night Announcement
4-5
Monthly Recer�fied Members 6
Educa�on Opportuni�es 7
Editor’s Announcement:Call for Ar�cles
8
“Fun Is Serious Business”Ar�cle
9-10
ASQ Member Gi�s 11
Upcoming Events andConferences -Other Professional Socie�es
12
Highlights from the SouthernCalifornia Quality Conference -SCQC November 2018
13-16
MSQA Degree Program -CSUDH
17-18
Highlights from the ASQ0701November Dinner Mee�ng
19-20
eScopeThe official newsle�er of the ASQ Orange Empire Sec�on 0701
December 2018
Chair Message
The end of the year brings no greater joythan the opportunity to express to you:Season’s greetings and good wishes. Mayyour holidays and New Year be filled withjoy. Thank you for your continued supportand help.
Please plan to attend:
Tuesday Dec 11: December Social/Casino Night and2018 Member Leader/Volunteer recognition – Raffle/door prizes.
Best regards,
Vinay Goyal, ASQ Fellow, CSQP, CQA, CSSBB Sec�on Chair, ASQ Orange Empire 0701
Vinay Goyal, ASQ Fellow,CSQP, CQA, CSSBB
- ASQ Orange EmpireSection 0701 Chair
Vinay Goyal, ASQ Fellow,CSQP, CQA, CSSBB
- ASQ Orange EmpireSection 0701 Chair
Follow ASQ Orange Empire on LinkedIn!In addition to our website, we now have an ever-growing community on LinkedIn as well. OurLinkedIn page (https://www.linkedin.com/company/asqoe0701/) provides information not onlyon upcoming ASQ Orange Empire section meetings, training courses, seminars and conferences,it also informs community members of industry news and things happening in other ASQ sec-tions and fellow organizations. Click this link (https://www.linkedin.com/company/asqoe0701/)or take these simple steps and join our LinkedIn community today!
Go to linkedin.com
Search for “ASQOrange Empire Sec-tion” in the top leftcorner, and click onthe company page
Click “Follow”
eScopeDecember 2018
CAREER MANAGEMENT CHAIRBob MehtaPhone: (949) [email protected]
SOCIAL MEDIA CHAIRGabor SzaboPhone: (626) [email protected]
MEMBERSHIP CHAIRVatsal PatelPhone: (562) [email protected]
FINANCIAL AUDIT AND PAR CHAIRNagesh Malhotra
NOMINATIONS CHAIRDave NagyPhone: (714) [email protected]
VOICE OF THE CUSTOMER (VOC)CHAIRThane Azifu
REGION 7 REGIONAL DIRECTORC.G. [email protected]
NEXT GEN QUALITY PROFESSIONAL(YQP) CHAIRMonica DaneshradPhone: (310) [email protected]
MEMBER AT-LARGECory GoralPhone: (949) 753-6333
RECERTIFICATIONSue KnightPhone: (949) [email protected]
CHAIRVinay GoyalPhone: (714) [email protected]
VICE CHAIRAbel C. CortezPhone: (818) 322- [email protected]
TREASURERCory Goral (ac�ng)[email protected] Sawant (assistant treasurer)
SECRETARYDongmei [email protected]
HISTORIANElizabeth Matheny
EDUCATION CHAIRMark LindseyPhone: (714) 273-2678asq0701educa�[email protected]
PROGRAMS CHAIRNed SchneiderPhone: (949) [email protected]
ARRANGEMENT CHAIR(Registra�on Desk) Kevin DanPhone: (562) [email protected]
ARRANGEMENTS(Cvent Event Set-up)Reepak [email protected]
eSCOPE/NEWSLETTER EDITORGi�y [email protected]
2018 Leadership Team
Page 2
We are always looking forClinic and Dinner speakers!!
If you would like to share yourexperience at a future dinner
mee�ng, please contact Vinay Goyal at
or Ned Schneider, Program Chairat [email protected]
for more informa�on.
Volunteering Opportuni�esWe are always looking for volunteers, but have an
immediate need for the following posi�ons.
For more informa�on about any volunteering, please con-tact Vinay Goyal or email at [email protected]
eSCOPE/Newsletter Editor
Social Media Chair
Volunteer Auditor Program Chair
And more (e-mail for details)
eScopeDecember 2018
Page 3
Welcome!New ASQ Members
Welcome and congratulations on making the importantdecision to become a member of ASQ.
All new members are eligible for free admission to adinner meeting within 3 months of becoming a member.
Please contact Vatsal Patel for a free dinner voucher at:[email protected]
John Cassidy
Joseph J. Morrison
Joseph Lau
Julia Chen
Julio Verduzco
Karl Schult
Kenton Huynh
Kofi Ewusi
Lani Truong-Wei
Laura Nagel
Laurel Clare
Lexi Sum
Lisa Fleckstein
Livier Mondaca
Luis Mendoza
Ma Cristina Manapsal
Manish Shah
Mary Marsh
Maryam Mazaheri
Matthew Montano
Michael Wilson
Michael Woo
Natasha Fernando
Adam Duffin
Andrew Le
Anthony A. Ramirez
Barbara Mueller
Brett Fillinger
Cecille Vickers
Chrag Doshi
Chris Cordina
Christina Sanchez
Conrad Hoppe
Dan Schabacker
Daniel Antonio Campo
Munera
Danny Sawas
Deepta Shah
Don Nguyen
Francis Lee
Grant Gimby
Hayat Fitwi
Hirokazu Masuda
Hoangoanh Vu
Hong Zhang
Janice Campbell
Jennifer Gould
Nathanial Luna
Nighat P. Ansari
Niki Amin
Oluyinka Akinjobi
Paul Scott Lantiegne
Peggy English
Peter J. Crosson
Phong Nguyen
Randa Aboulhosn
Rayden Nguyen
Rich Biondi
Richard Kalman
Richard Knudson
Rika Suzuki
Ruth Genota
Sabino J. Alcala
Steve Chan
Steven Hoang
Sungae S. Hwang
Susan Lay
Toni Emerson
Trina Nguyen
Ying Yu
Page 4eScopeDecember 2018
♣♦♠♥
CASINO NIGHT 2018ASQ Orange Empire Section 0701
♣♦♠♥
The ASQ Orange Empire Sec�on 0701 is once again offering its annual Casino Night for 2018. This �me, our presenta�on will be "ASQ Sec-
�on 0701 Administra�on Business", where we will be recognizing our Sec�on Volunteers, informing everyone about our sec�on business
and goals, and having fun. The best part is, you can s�ll receive 0.5 RU Credits for a�ending this presenta�on!
Bring your en�re family for a fun evening of games of chance. There will be seven gaming tables, featuring blackjack, roule�e, Texas
Hold‘em, poker, craps, and other pit games. 3 hours of unlimited gam-ing with game money provided.
Door Prizes – Raffle drawing with 11 door prizes
Dinner Mee�ng: ASQ Sec�on 0701 Administra�on Business
(0.5 RU Credit)
SCHEDULE
Registra�on starts at 5:10 PM
Appe�zers (5:15 PM) Cheese Display with Crackers and Deviled Eggs
Meal & Refreshments (6:30-8:15 PM)Buffet featuring Prime Rib carved to order, Turkey Breast carved to order, Vegetable Lasagna, Chicken Fe�ucine, Green Beans, Garlic
Bread, Salads, and more!
WHENTuesday, December 11, 2018, 5:15 PM - 8:30 PM
WHEREWyndham Irvine-Orange County Airport
17941 Von Karman Ave, Irvine, California 92614 USA
FEESPlease note:
Online registra�on and payment is required for discounted prices and guaranteed sea�ng.
All walkups (members and non-members) will be charged non discountedprices below. You may avoid the walk-up charge by registering online
before the event! Prices below are for Early Bird Pricing, which applies onlyfor registra�ons on or before 12/4/2018. From 12/5/2018, all pricing is
$60.00 per registrant.
0701 Members and Member guests - $35 each through December 4th
at midnight (early bird price)Non-0701 Members $50 and their guests $40 each through December 4th
at midnight (early bird price)
CLICK HERE TO REGISTER
Source: ASQ.org
ASQ INDIVIDUAL ANDORGANIZATIONAL MEMBERSHIP
Get professional development tools, networkingopportunities with other people passionate about
quality, and access to unlimited knowledge toguide you on the path to success. Make an impact
on your career, your organization, and youreveryday life with an ASQ membership.
Build and nurture your organization’sculture of quality with the support of an
ASQ Organizational Membership. The value itwill bring your bottom-line is immeasurable.
ASQ Organizational Membership Types:Organizational Membership and
Enterprise Quality Roundtable Membership(EQRT)
ASQ Individual Membership Types:Student Member, Associate Member, Full Member,
Senior Member* and Fellow Member***Additional requirements are needed to apply for a Senior membership.
** Fellow members must be nominated by their peers and elected via the Fellownomination process. Nominees are eligible after five years of Senior membership.
Fellow members represent the upper echelon of the quality profession.
Source: ASQ.org
ASQ MEMBERSHIP BENEFITSWhy Join ASQ? Let Us Tell You!
Whether you’re looking to connect with other professionals,advance your knowledge and career, or grow your reputa�on as a thought leader, ASQ has got the membership that’s right
for you.
Access To The Best Quality Tools& Resources
Career AdvancementProfessional Networking & Communities
Value For Organizations
Page 5eScopeDecember 2018
eScopeDecember 2018
Page 6
Are your certifications due for renewal?
You can submit up to six months before and after the due date.The recertification units must fall within the recertificationperiod. There is now an online RU Recertification Journal
available! The RU journal allows logging in your points as youearn them over the three year period.
h�ps://asq.org/cert/myru
You can s�ll send your recertification package to:
Alcon Laboratories, Inc.A�n: Sue Knight, M/S 145
15800 Alton Parkway, Irvine, CA 92618-3818
For more informa�on or ques�ons, please email
Click here for more informa�on
Congratula�ons!Re-Cer�fica�ons
The following members have met therequirements to be recer�fied:
Source: ASQ Letter to all Certification Holders...
ANNOUNCEMENT
To provide a user-friendly, secure, and more efficient and consistent recertification experience,ASQ has made significant improvements and enhancements to the recertification process that
will require all certification holders to use ASQ's online recertification app starting January 1, 2019.
Among other features, the new process will deliver consistency in processing and provide a dashboard, recertification unit tracker, theopportunity to drag-and-drop documents, and a user-friendly interface with a complete document history. The online app also will
automatically integrate recertification units directly into your account for activities such as ASQ Membership and Certification.
Hamid Tamaddon
Check out the Certification Coursesoffered in this month’s eScope
Recertification Journal has beenrevised as of January 2018
Download the certification journal at thefollowing link:
Jan 2018 Recertification Journal
ASQ CERTIFICATION
Source: ASQ.org
ASQ CERTIFICATION
Get ready for a career-boosting trek that will validate yourprofessional value and expertise. Earning formal recognitionwith one of 18 ASQ Certifications demonstrates your Body of
Knowledge proficiency. Gain an advantage over your competitionand increase your potential for a higher salary — follow ASQ step
by-step guide to reach your ASQ Certification summit.
Take the first step. Decide to invest in your career with anASQ certification. Download the Certification Handbook at
asq.org/cert/handbook and begin your journey, today.
Page 7eScopeDecember 2018
Education OpportunitiesASQ0701 Online E-learning Courses CLICK HERE TO REGISTER
(Including Webinar Study Group Sessions)For more information, please check the https://arengineering.net/online-training
New Training Option
Page 8eScopeDecember 2018
Newsle�er Contribu�ons Wanted!!
The ar�cles should contain the following as much as possible:
Defini�on of the Opportunity (Do NOT disclose proprietary infor-ma�on)
Team forma�on and Management support (Team coopera�on/accountability, Project Champion, etc.)
Project management techniques used (Gan� Chart, Frequency of team mee�ngs, �meline management, how were resource & tech-nical challenges addressed, etc.)
Lean and/or Six Sigma Methodologies used (DMAIC, DFSS, etc.)
Lean and Six Sigma Tools used (QFD, 7 QC Tools, Process Capability/SPC, GR&R, Hypothesis Tes�ng, ANOVA, DOE, etc.)
Project Results: Savings, new business market opportuni�es, Product or Process quality improvements (Incr. % Yield, improved CTQs, Im-proved Throughput, Reduced Waste, etc.)
Lessons Learned
For more informa�on, submi�als, or comments about newsle�er ar�cles,
please contact Gi�y Yasreb (Newsle�er Editor) via email: [email protected]
Send your ar�cle today!!
Our ASQ Sec�on 0701 Leadership invites you to be a contributor to our newsle�er by wri�ng an ar�cle that would be of interest and value to other members. Maybe you can describe a work-related issue or opportunity thatwas resolved using Six Sigma, Lean or other Quality methodologies.
According to feedback, we believe our readers will be interested in whattheir peers are doing with the tools and training that ASQ provides.
If chosen for publishing, you will earn 1.0 RU!!
Page 9eScopeDecember 2018
By: Chris AlexanderAward-Winning Business-Building Strategist,Best-Selling Author and Professional Speaker
(This article is provided courtesy of the author Chris Alexander)
“Here we go again; I wonderwhat it is this �me.” thought Maryann. She had just beensummoned once more to June’soffice. June was her new boss and Divisional President and hada dislike for all things H.R. Shewould refer to it as the touchy-feely department.
Maryann took a deep breath, straightened up, and confi-dently walked into June’s office, “You wanted to see me.”
“You bet! It’s about your agenda for the quarterly qualitymee�ng. What the hell is this about a game? I don’t agree with it!”
“What’s the problem?”
“Well,” June said sarcas�cally, “I don’t know if you have no�ced, but business sucks and you want to play a game. What’s that all about?”
Maryann detested June’s leadership style and realizedinstantly that this was going to be another one of June’syou-will-change-it-modify-it-un�l-I-like-it-confronta�onal mee�ngs. What a control freak!
Unlike all the other �mes, Maryann thought, “I’m ready to take her on! She won’t bully me this �me! I’m going to take a stand–this is right! And I’m not going to change theagenda!”
Maryann and June are total opposites! Maryann is a quiet,so� spoken person, but she has a fire in her eyes and a slight contented smile that always seems to be there. Hersteady consistent confident demeanor makes her ap-proachable and well-liked.
June is a small, wiry, talka�ve, feisty woman who is ex-tremely bright; but when it comes to social intelligence,she’s a Neanderthal! She lacks empathy and understand-ing on a level rarely seen in today’s world. You could say,June is an�-fun.
Maryann looked June directly in the eye “June, there is areason we make mee�ngs fun. There’s always a message and the staff retains more of it and they love it.”
“Business is serious, Maryann.”
“Well, so is a game of chess, but people have fun doing it,June” she said firmly.
“Well, what I want to do is get in, get the message over, andget out. I have a lot to do and my �me is money!” She felt a flash of anger that she was jus�fying herself to Maryann. She quickly calmed herself because she had been warned numer-ous �mes about her temper.
Maryann saw a change in June’s a�tude. So, she jumped in quickly and took advantage of the opening that June had givenher. “June, besides the game, there is something you can do tohelp the mee�ng. Would you set the tone for the day? This is an opportunity for you to connect with the staff.”
“Maryann, what do you mean ‘set the tone’?”
“Well, first, I would like you to be relaxed and casual and not prepare a speech or dress in a business suit.”
“I can understand that being more casual could relax everyone,but I’m s�ll not sold on the game; why would you want to play a game?”
“June, people produce more when they’re having fun. There isless absenteeism, firings, and lawsuits when people enjoy their work . . . and they don’t shoot each other! It makes them feelthat their jobs are worthwhile and there is credible research toback it up.”
This was the first �me Maryann saw June in silent contempla-�on. Was she actually thinking about it? Wa-hoo!
“What are the messages, Maryann?”
“The main message is working together and suppor�ng the company’s vision and goals. You will definitely enjoy the game. I would appreciate it if you would join in.”
“I don’t really think . . . well okay. It won’t be easy, but I sup-pose I should show the Board of Directors and the staff my hu-man side.”
Maryann le� June’s office feeling elated. “WOW, that was great! Not only did she back down, but it felt like I had a per-sonal breakthrough with her. This was a victory for fun!”
Continued next page ………
Page 10eScopeDecember 2018
Continued from previous page ………
When people come to work because they are having funand enjoy the people they work with, the organiza�onal culture abounds with posi�ve energy. It becomes a place without fear – a place of play and crea�vity, growing and developing, and oozing with every increasing poten�al. It grows richer, stronger and more collabora�ve because of the willingness to work together.
Researchers who have worked with concepts like joy in theworkplace and making work fun have found that peoplewho enjoy their work are healthier, recover quicker fromillness and injury, work more produc�vely, are more crea-�ve, and have greater self-esteem and emo�onal balance. People who are happy at work don’t need to take “mentalhealth” days from their sick leave. They don’t sabotageequipment or shirk their du�es, and they don’t shoot oneanother.
About: Chris Alexander
Chris Alexander is the founder and president of Synergy Execu�ve Educa�on, a highly effec�ve change management prac�ce spe-cializing in people-centered change. He is an award-winning busi-ness-building strategist, professional speaker, and author of 9business and personal development books. So far, Alexander’slargest audience has been his two PBS TV shows, �tled “Crea�ng Extraordinary Joy” and “Joy in the Workplace.” His Synergy Pro-grams have been implemented worldwide by many Fortune 500companies, government agencies, nonprofit organiza�ons, and educa�onal ins�tu�ons. He has advanced degrees in Organiza-�onal Behavior and is an expert at building high-performancebusiness teams focused on a shared des�ny.
* Monthly Dinner Meetings
Held the second Tuesday of each month (unless otherwiseannounced), dinner meetings provide an opportunity toattend informative presentations, network with fellow
local quality professionals, and earn credits towardyour recertification.
* Educational Seminars
Held periodically throughout the business year, seminarsprovide an all-day seminar on a topic of interest to our
section members.
* Refresher Courses
Courses are held based upon the ASQ certification examschedule and provide a great overview of the informationyou will need to pass the exam at a great value to section
members. See the section website and eScope for upcomingofferings.
NEW TRAINING OPTION
ASQ0701 Online CQE & CSSBB Training Courseswith Instructor Led Webinar Study Group Sessions
(see eScope/Newsletter for details)
* eScope Publication
Published monthly, the eScope provides members with in-formation about section events as well as pertinent articles.
* Volunteer Audit Program
Offering section members the opportunity to gain auditexperience by performing audits for local companies.
* Career Opportunities
Visit the section website for career opportunities targeted tothe Orange Empire membership … and so much more!
Page 11eScopeDecember 2018
ASQ Member GiftsIt is sent via email on the first workday
of the month.
Not a member? Join today to take advantageof this member benefit.
Exclusive Topic-Based MonthlyMember Gifts
November and October 2018 Member Gifts
eScope Ad Rates
Ad SizeApprox.Inch Size
1 Issue 6 Issues 12 Issues
Full page 8.5” x 11” $200 $1,100 $2,000
1/2 Page 7.5” x 4.91” $110 $605 $1,100
1/4 Page 3.67” x 4.91” $70 $385 $700
1/8 Page 3.67” x 2.36” $35 $195 $350
Checks should be made to: ASQ Orange Empire Section, andmailed to ASQ, PO Box 14183, Irvine, CA 92614, with ad copy.
Instructions for placement, and frequency,Contact eSCOPE Editor: Gitty Yasreb @Email: [email protected]
Source: ASQ RECERTIFICATION JOURNAL
Do you need RU credits?The Society offers many ways to earn credits tohelp you recertify by journal. Below are some
useful examples.
Benefits include: Become a member – earn 0.5 RUs per year
for a total of 1.5 RUs;visit asq.org/membership
Attend a local ASQ section or division net-work event – 0.5 per meeting – held monthly;visit asq.org/communities
Take a refresher course – ASQ offers online orself-paced courses that are easy ways to earnRU credits; visit asq.org/training
Attend an ASQ conference or event – checkout future events at asq.org/conferences
Volunteer for ASQ test development – activecertification and membership required;contact us at: [email protected]
Source: ASQ RECERTIFICATION JOURNAL
ADVANCE YOUR CAREERLooking for professional development opportuni-ties ? Ready to take that next step in your ca-reer? Becoming an ASQ member is the answer.Gain extended access to the Knowledge Center -a resource full of books, case studies, and morethat will help you find solutions on the topicsyou need. You’ll also have access to the CareerCenter to post your résumé and look at morethan 1,000 job postings. With members-only dis-counts, you’ll also save money on certifications,training materials, and more.
Being a member of ASQ is the answer to yourcareer advancement and growth.
LEARN MORE AT asq.org/membership.
Page 12eScopeDecember 2018
Other Professional Societies
For more information please check the: https://www.productstewards.org/AboutUs/Pages/default.aspx
Product Stewardship Society
Upcoming ASQ EventsFor more information about ASQ Conferences and Events, please check the
http://asq.org/conferences-events.html website!
eScopeDecember 2018
Page 13
Highlights from Southern California Quality Conference(SCQC) - November 2018
Volunteers
Sponsors
eScopeDecember 2018
Page 14
Highlights from Southern California Quality Conference(SCQC) - November 2018
Special Recogni�ons
eScopeDecember 2018
Page 15
Highlights from Southern California Quality Conference(SCQC) - November 2018
eScopeDecember 2018
Page 16
Highlights from Southern California Quality Conference(SCQC) - November 2018
The World Café Se�ng & Affinity Diagrams
“Global Supplier Quality” Workshop Presented by Mark Lindsey (ASQ0701 Educa�on Chair)
Page 17eScopeDecember 2018
MSQA Degree ProgramCalifornia State University - Dominguez Hills
Page 18eScopeDecember 2018
MSQA Degree Program (continued)
California State University - Dominguez Hills
eScopeDecember 2018
Page 19
Highlights from the ASQ0701 November Dinner Meeting
Dinner Speaker:Dave Nagy
Clinic 2 Speaker: Ed Ma�hewsClinic 1 Speaker: Donald Crosse�
eScopeDecember 2018
Page 20
Highlights from the ASQ0701 November Dinner Meeting