July 2016 eScope The official newsleer of the ASQ Orange Empire Secon 0701 Upcoming Dinner Meengs July 12, 2016 (Tuesday) Monthly Dinner Meeng August 9, 2016 (Tuesday) Monthly Dinner Meeng September 12 2016 (NOTE: Monday!!) Monthly Dinner Meeng Inside this Issue Pg. Secon Chair Update 1 2016 Leadership Team 2 New Members 3-4 Monthly Recerfied Members 5 Educaon Opportunies 6-7 Volunteer Opportunies 8 Editor’s Announcement: Call for Arcles 9 ASQ0701 Volunteer Apprecia- on Dinner Event - Highlights 10-12 “Waloddi Weibull’s Chameleon” Seminar 13 “Accelerang Innovaon through TRIZ ” Seminar 14 “Synergy "WOW" Factor! ” Seminar 15 Monthly Dinner Meeng 16-17 Upcoming Conferences 18-21 Secon Chair Update Dear Quality Colleagues, In June, our Secon Leadership held its annual Volunteer Appreciaon Dinner Event. It was aended by almost 30 volunteers. It was a very nice evening orga- nized with a very special, personal touch this year from the efforts of our Vice- Chair, Vinay Goyal. We had a chance to recognize the contribuons of those who aended and make honorary menon of those who unfortunately were not able to aend. Vinay did a great job in pung together details of the spe- cific contribuons for each of the volunteers and how they make our ASQ Sec- on one of the best. To put this into perspecve, in 2015, we calculated about 2244 hours vol- unteered which could easily stretch to over 2800 hours volunteered if we include all the instruc- tor hours. Our Member Leaders provide an impressive 69% of those hours, but just as important are the contribuons from the support teams such as proctors, arrangements, instruc- tors, etc. It is truly a massive amount of work that goes into organizing and execung acons to make events, services and opportunies possible and available to our members. Once again, my most sincere “THANK YOU” to all of our vol- unteers, I am humbled and honored to be part of this Team of Excellence. One last comment about volunteering … even as a volunteer, our members have an opportunity to put their leadership, project management, organizaonal and improvement skills to work. I can’t say enough about how the skills you gain from working in a volunteer organizaon can make you a beer professional in any field. Volunteers are not paid; therefore, you have to learn the art to be a great movator. This alone, is one of the greatest benefits. The second half of 2016 has started and if you aended our dinner meeng in June, you probably heard us announce that our secon has climbed to be in the top 3 largest ASQ secons in the world. This is great news, but as your Chair, it also tells me that we have to connue providing those “value added” benefits to our members and we need to keep innovang and recruing Member Leaders for the future of our secon. So, if you have just joined our secon and are looking at making a career in Quality, seri- ously consider volunteering in our secon to gain skills that will boost your career as well as helping our secon connue on this path of growth and excellence. During the last ASQ World Conference for Improvement and Quality, I sat down with some of the Lead- ers from other secons. Their struggles are mostly on areas where our secon strives, areas such as educaon, monthly meengs, seminars, etc. Some of these secons benchmark from what we do in our secon to provide value to your ASQ membership. So, I urge you not to take our programs for granted and make the most of the opportunies. Speaking of the opportunies that we provide our members, our Volunteer Auditor Program has a tar- get to assist with 8 audits for companies with limited resources (under 200 employees) in Orange Coun- ty. This program is led by Thomas Neal and it has a great synergy where we help companies with limited resources and at the same me benefit our cerfied auditors to put their skills into pracce. If you are interested in finding out more informaon, please look at our Leadership contact informaon for Thomas. We are working on geng our website up to date and providing informaon for future events for you to save the dates and plan accordingly. If you have any feedback on our website, please contact our Internet Liaison Abel Cortez or shoot me an email. Dieter Eckstein, BSBM, ASQ CMQ/OE, CQA Secon Chair, ASQ Orange Empire 0701 Dieter Eckstein, BSBM, CMQ/OE, CQA - ASQ Orange Empire Section 0701 Chair
Transcript
July 2016
eScope The official newsletter of the ASQ Orange Empire Section 0701
Upcoming Dinner Meetings
July 12, 2016 (Tuesday) Monthly Dinner Meeting August 9, 2016 (Tuesday) Monthly Dinner Meeting September 12 2016 (NOTE: Monday!!) Monthly Dinner Meeting
In June, our Section Leadership held its annual Volunteer Appreciation Dinner Event. It was attended by almost 30 volunteers. It was a very nice evening orga-nized with a very special, personal touch this year from the efforts of our Vice-Chair, Vinay Goyal. We had a chance to recognize the contributions of those who attended and make honorary mention of those who unfortunately were not able to attend. Vinay did a great job in putting together details of the spe-cific contributions for each of the volunteers and how they make our ASQ Sec-tion one of the best.
To put this into perspective, in 2015, we calculated about 2244 hours vol-unteered which could easily stretch
to over 2800 hours volunteered if we include all the instruc-tor hours. Our Member Leaders provide an impressive 69% of those hours, but just as important are the contributions from the support teams such as proctors, arrangements, instruc-tors, etc. It is truly a massive amount of work that goes into organizing and executing actions to make events, services and opportunities possible and available to our members.
Once again, my most sincere “THANK YOU” to all of our vol-unteers, I am humbled and honored to be part of this Team of Excellence.
One last comment about volunteering … even as a volunteer, our members have an opportunity to put their leadership, project management, organizational and improvement skills to work. I can’t say enough about how the skills you gain from working in a volunteer organization can make you a better professional in any field. Volunteers are not paid; therefore, you have to learn the art to be a great motivator. This alone, is one of the greatest benefits.
The second half of 2016 has started and if you attended our dinner meeting in June, you probably heard us announce that our section has climbed to be in the top 3 largest ASQ sections in the world. This is great news, but as your Chair, it also tells me that we have to continue providing those “value added” benefits to our members and we need to keep innovating and recruiting Member Leaders for the future of our section. So, if you have just joined our section and are looking at making a career in Quality, seri-ously consider volunteering in our section to gain skills that will boost your career as well as helping our section continue on this path of growth and excellence.
During the last ASQ World Conference for Improvement and Quality, I sat down with some of the Lead-ers from other sections. Their struggles are mostly on areas where our section strives, areas such as education, monthly meetings, seminars, etc. Some of these sections benchmark from what we do in our section to provide value to your ASQ membership. So, I urge you not to take our programs for granted and make the most of the opportunities.
Speaking of the opportunities that we provide our members, our Volunteer Auditor Program has a tar-get to assist with 8 audits for companies with limited resources (under 200 employees) in Orange Coun-ty. This program is led by Thomas Neal and it has a great synergy where we help companies with limited resources and at the same time benefit our certified auditors to put their skills into practice. If you are interested in finding out more information, please look at our Leadership contact information for Thomas.
We are working on getting our website up to date and providing information for future events for you to save the dates and plan accordingly. If you have any feedback on our website, please contact our Internet Liaison Abel Cortez or shoot me an email.
For more information or questions, please email [email protected] or
Click here for more information
Or View our training videos
WHY BECOME CERTIFIED?
In today’s world, where quality competition is a fact of life and the need for a workforce proficient in the principles and practices of quality control is a central concern of many companies, certification is a mark of excellence. It demonstrates that the certified individual has the knowledge to assure quality of products and services. Certification is an investment in your career and in the future of your employer.
ASQ is moving to Computer Based Testing (effective for the October 2016 exams)
Benefits to ASQ Members
An increase in annual exam administrations from two to six
The availability of days in which to take the exams, increasing from four per year to 102
The convenience of retesting, reducing time from 6 months to 2
An increased number of testing locations, from 350 to 8,000
And faster test results, from 10 days to 0-4
(Source: ASQ.org)
The delivery method for ASQ Certification exams is changing from paper and pencil, to Computer
Based Testing. Candidates will take ASQ Certification exams at a Prometric testing facility where the
test will be delivered via computer in a Prometric proctored, secure environment.
The articles should contain the following as much as possible:
Definition of the Opportunity (Do NOT disclose proprietary information)
Team formation and Management support (Team coopera-tion/accountability, Project Champion, etc.)
Project management techniques used (Gantt Chart, Frequen-cy of team meetings, timeline management, how were re-source & technical challenges addressed, etc.)
Lean and/or Six Sigma Methodologies used (DMAIC, DFSS, etc.)
Lean and Six Sigma Tools used (QFD, 7 QC Tools, Process Ca-pability/SPC, GR&R, Hypothesis Testing, ANOVA, DOE, etc.)
Project Results: Savings, new business market opportunities, Product or Process quality improvements (Incr. % Yield, im-proved CTQs, Improved Throughput, Reduced Waste, etc.)
Lessons Learned
For more information, submittals, or comments about newsletter articles,
please contact Gitty Yasreb (Newsletter Editor) via email: [email protected]
Send your article today!!
Our ASQ Section 0701 Leadership invites you to be a contributor to our newsletter by writing an article that would be of interest and value to other members. Maybe you can describe a work-related issue or opportunity that was resolved using Six Sigma, Lean or other Quality methodologies.
According to feedback, we believe our readers will be interested in what their peers are doing with the tools and training that ASQ provides.
If chosen for publishing, you will earn 1.0 RU!!
Page 10 eScope July 2016
ASQ Section 0701 Volunteer
Appreciation Dinner Event
Highlights - June 21, 2016
On behalf of our Leadership Committee, we would like to thank all of our volunteers for the hard-work, dedication and commitment.
Page 11 eScope July 2016
Page 12 eScope July 2016
Page 13 eScope July 2016
Waloddi Weibull’s Chameleon
Seminar
Presented by: Dr. Joe DeSimone
Seminar Date & Hours: Saturday, July 16th, 2016 from 9:00 AM to 4:30 PM
(NOTE: Registration commences at 8:30 AM)
Waloddi Weibull developed the Weibull distribution in 1951. This continuous distribution soon became a widely used, versatile analysis tool especially in reliability. The Weibull distribution's popularity resulted from its ability to be used with small sample sizes and its flexibility.
The Weibull’s versatility comes from the shape parame-ter, also referred to as Beta. This is the slope of the line on the Weibull probability plot. The Weibull distribution can be used in a wide variety of situations and dependent on the value of Beta is equal to or can approximate sever-al other distributions.
The Weibull distribution can also be used as an alternative to the Box-Cox Transformation to determine Process Ca-pability Indices or Control Limits for non-normal data. How many times have we done Process Capability studies on inherently non-normally distributed processes (i.e. flatness, minimum wall thickness or plating) and came up with inconclusive results?
The Weibull distribution is also used in Reliability and Fail-ure analysis, Electrical Engineering, Industrial Engineering for manufacturing and delivery times, Hydrology, and even in Weather Forecasting.
Dr. Joe will explore his approach to Weibull Analysis in a manner con-ducive to learning and benefitting by being able to “do it yourself”. As a team, we will generate our own data and then analyze it for reliabil-ity, capability, and make inferences about the population.
As UCLA coach John Wooden used to say “It’s what you learn after you know it all that counts”
Our speaker: Dr. Joe DeSimone, CQE, CRE, CQME, SSBB, SSMBB (et al...), PMP, BS, MS, PhD.
Joe DeSimone is the Principle / Owner of DeSimone Quality Interna-tional, a group focusing on International Training, Consulting and Coaching for Quality and Productivity Specialties. Since 1989, Joe has helped companies improve their Quality, Delivery and Profitability worldwide. Joe has BS, MS degrees in Mathematics and Statistics and received his PhD. in Education from Concordia University in 2015. Joe is a Fellow in the Institute for Advancement of Engineering and an ASQ Fellow Nominee. As an active trumpeter, Joe has traveled the U.S. as a musician and is a member of the International Trumpet Guild.
Location:
Brandman University
16355 Laguna Canyon Road, Room # 111ABC
Irvine, CA 92618
NOTE: Free Parking is available on Campus.
Walkup Registration and class sign-in begins at 8:30 AM July 16th, 2016. Lunch will be provided.
Registration cost: ASQ Section 0701 Members $225.00 & All Others $275.00
Note: Please sign up early to ensure available seating!
All registrations, even payment by check, will be made using the Cvent link or by going to http://www.asqorangeempire.org/ and select Calendar to find the event.
CLICK HERE TO REGISTER
Receipts are provided by the electronic registration system to your email address.
Seminar Date & Hours: Saturday, August 13th, 2016 from 9:00 AM to 4:30 PM
(NOTE: Registration commences at 8:30 AM)
Presentation synopsis:
Projects of all kinds frequently reach a point where all the analysis is done, but the next step is unclear. The project team must be creative, but common creativity tools that depend on intuition and the knowledge of the members of the team and the dynamics of brainstorming are unre-liable.
TRIZ is a problem solving method based on logic and data, not intuition. TRIZ (theory of inventive problem solving) started in the USSR and is now an international science of creativity that relies on the study of the patterns of prob-lems and solutions.
TRIZ is spreading into corporate use by several parallel paths – it is increasingly common in Six Sigma processes, in project management and risk management systems, and in organizational innovation initiatives. TRIZ users range from international giants like Samsung, HP, Intel, Coca-Cola, Johnson & Johnson, Medtronic, etc., to entre-preneurial start-ups.
By attending this clinic presentation, you will NOT just get
“familiar” with TRIZ—you will learn TRIZ techniques that you can ap-ply immediately to your innovation challenges in service/product de-velopment and in quality improvement for systems, services, and products. You’ll solve real problems during the workshop, so that you go back to your organization with the methodology and a rele-vant case study.
Our speaker: Akhilesh Gulati
Akhilesh Gulati is the CEO of Pivot Adapt, Inc. a company focused on Big Data Analytics and a Principal of Pivot Management Consultants helping companies implement change strategies through Lean Six Sigma and TRIZ. He has 25 years of experience in operations and pro-cess improvement, design, lean, Six Sigma, strategic planning, and TRIZ (structured innovation) training and consulting.
Akhilesh has been active with ASQ for over 20 years, is a past chair of Section 702 and most of us know him through his presentations to our Section and his Radical Thinking articles.
Location:
Brandman University
16355 Laguna Canyon Road, Room # 111ABC
Irvine, CA 92618
NOTE: Free Parking is available on Campus.
Walkup Registration and class sign-in begins at 8:30 AM August 13th
, 2016. Lunch will be provided.
Registration cost: ASQ Section 0701 Members $225.00 & All Others $275.00
Note: Please sign up early to ensure available seating!
All registrations, even payment by check, will be made using the Cvent link or by going to http://www.asqorangeempire.org/ and select Calendar to find the event.
CLICK HERE TO REGISTER
Receipts are provided by the electronic registration system to your email address.
Presented by: Chris Alexander, Award-Winning Business-Building Strategist and Coach, Best-Selling Author, and Professional Speaker
Seminar Date & Hours: Saturday, September 10th, 2016 from 9:00 AM to 4:30 PM
(NOTE: Registration commences at 8:30 AM)
Synergy "WOW" Factor!, Bring The "WOW" Factor! Into Your Business and Earn Customer Loyalty for Life
Have you ever said: "WOW", I just loved the way they took care of me! That was easy; I could do business with them again in a heartbeat?" If so, you have just experi-enced The "WOW" Factor! We have all had experiences with brands, products, companies and people that WOWed us. It was not by luck, fate, or by accident that you were "WOW"ed– it was a deliberate choice. To WOW you is the primary purpose of an enlightened business; an enlightened business that thrives on consistent revenue increases, and lowered costs. In today's turbulent market place, WOWing the customer is indeed a strategic com-petitive advantage. Now, more than ever we need to take care of our customers, or somebody else will.
Chris Alexander will show you how to bring The "WOW" Factor! into your business and build a community of cus-tomers loyal to your brand.
Audiences will learn:
* How to deliver World-Class customer experiences
* Make the buying experience magical!!
* To give and receive "WOW" experiences
* To build love and loyalty for your brand
* To exceed customer expectations
* To earn respect and appreciation
* To build your charisma
Our speaker: Chris Alexander
Bio: Chris Alexander is the founder and president of Synergy Execu-tive Education, a highly effective change management practice spe-cializing in people centered change. He is an award-winning business-building strategist, professional speaker, and author of 9 business and personal development books. So far, Alexander’s largest audience has been his two PBS TV shows, titled “Creating Extraordinary Joy” and “Joy in the Workplace.” His Synergy Programs have been implement-ed worldwide by many Fortune 500 companies, government agencies, nonprofit organizations, and educational institutions. He has ad-vanced degrees in Organizational Behavior and is an expert at building high-performance business teams focused on a shared destiny.
Location:
Brandman University
16355 Laguna Canyon Road, Room # 111ABC
Irvine, CA 92618
NOTE: Free Parking is available on Campus.
Walkup Registration and class sign-in begins at 8:30 AM September 10th, 2016. Lunch will be provided.
Registration cost: ASQ Section 0701 Members $225.00 & All Others $275.00
Note: Please sign up early to ensure available seating!
All registrations, even payment by check, will be made using the Cvent link or by going to http://www.asqorangeempire.org/ and select Calendar to find the event.
CLICK HERE TO REGISTER
Receipts are provided by the electronic registration system to your email address.
Full Package - Clinic 1 or Clinic 2, Dinner, and Dinner Speaker
(0701 Member) $30.00 for a limited time ($40.00 original price) (Non-0701 Mem-
ber) $45.00 for a limited time ($55.00 original price)
RSVP by Friday, July 8, 2016 at 11:15 AM for discounted pricing and Fish
and Beef dinner selections.
Online registration closes at 12:00 pm on Tuesday, July 12, 2016.
CLICK HERE TO REGISTER
DINNER PRESENTATION
“Be the Leader of Your Own Life and
Others will Follow You Anywhere” Presented by: Tracy Miller
Developing your own path and leading by example creates a general purpose or goal that fosters team work. Tracy discusses the empow-erment of people, listening, and incorporating ideas and suggestions. This method of “ownership” results in a high level of loyalty and measured successes.
By attending this presentation, you will…
Learn that successful leaders direct others to follow their dreams while providing them with inspiration and hope.
Finding success in life and career starts with the joy of human connections and long lasting relationships.
Our speaker: Tracy Miller
Tracy Miller is the Senior District Attorney of Orange County who currently leads over 10,000 partners including private business, non-profit agencies, and faith based groups, city governments and law enforcement officers in the state of California’s largest gang preven-tion program, called OC GRIP. She has been an Orange County Prose-cutor for 18 years. She has prosecuted hundreds of cases involving gang violence, domestic violence, sexual assault, drugs and gang homicides and completed 98 Jury Trials.
Tracy gives passionate, motivational presentations to thousands of people each year and teaches them how to find joy in their everyday lives. She’s also a Speech Coach and trainer for Judges, Chiefs of Police, CEO’s and Community leaders. Tracy gives leadership train-ings to faith-based groups, corporations, teachers and non-profit organizations, law enforcement personnel, parents and students.
She has a Bachelor’s Degree from Loyola Marymount University, Juris Doctorate Degree from Southwestern Law School and was the Law Clerk for Marcia Clark and Christopher Darden on the OJ Simpson case. Tracy was a former Criminal Law Adjunct Professor at Chapman University.
2010 Orange County Ambassador of Peace Award Recipient.
2013 Orange Police Department’s Medal of Valor Award Recipient.
Recipient of the 2013 Orange County Department of Education’s Community Service Award.
Developed as part of the Six Sigma framework, DMAIC is a proven approach for eliminating defects and improving quality-related business metrics. DMAIC and Lean (the combined methodologies are known as Lean Six Sigma) complement each other and are the foundation for continuous improvement in many companies.
The DMAIC approach is simple and practical: Define your problem, Measure where you are and where you want to go, Analyze data to understand the problem, Improve or eliminate the underlying causes, and Control the process for the long run.
By attending this clinic presentation, you will:
Gain an awareness of the overall Six Sigma DMAIC process
Understand why the Control phase is a critical part of the DMAIC process model
Learn about the various tools used in the Control phase
Gain knowledge about the DMAIC - Control phase by the use of Case Studies
Understand some of the first steps your organization can take to implement Control
Question and Answers
About our speaker: Thomas Culhane
Thomas Culhane is currently the Vice President of Quality Assur-ance at Ecliptek Corporation and has over 25 years of experience in compliance auditing for worldwide supplier operations, lean and six sigma manufacturing, process and productivity improvement, and product environmental compliance. His organizational respon-
sibilities include the development and implementation of various product envi-ronmental programs (e.g. RoHS, REACH, and Conflict Minerals), ISO9001, CAPA, Process Control, and Product Validation processes.
Thomas received his B.S. in Electrical Engineering from Marquette University and his M.S. in Quality Assurance from California State University-Dominguez Hills. He is a senior member of Institute of Electrical and Electronics Engineers
(IEEE) and is an ASQ Certified Six Sigma Black Belt, Certified Quality Engineer, and Certified Quality Auditor with considerable experi-ence in the areas of process design and development within the frequency control and microelectronic products industries.
CLINIC # 2
Basic TRIZ: Finding creative solutions to
complex problems
Presented by: Akhilesh Gulati
Presentation synopsis:
The immediate future is rife with unresolved open problems. Our quality of life will depend on the decisions we make. Business lead-ers, education think tanks, and politicians list ‘creativity’ and ‘critical thinking; as two of the top skills we need to succeed in our increas-ingly competitive global community. TRIZ is a creative problem solv-ing, analysis and forecasting body of knowledge and application derived from the study of invention patterns in the global patent literature. Beginning in 1946 and still evolving, TRIZ was developed by the Soviet inventor Genrich Altshuller (now deceased) and his colleagues.
TRIZ is rapidly gaining popularity as a robust methodology for defin-ing and resolving difficult contradictions that stand as barriers to product, process and business innovation. While six sigma and lean methodologies have helped organizations gain a competitive edge through reducing variation and non-value added activities, they have not necessarily helped them find innovative solutions or strate-gies using technology forecasting. The presentation will provide a primer on TRIZ, and will also cover examples of how TRIZ (Theory of Inventive Problem Solving) helped find innovative solutions to 'lean' and other challenging problems. Today TRIZ is used to generate creative solutions in a variety of corporate settings under a variety of circumstances.
By attending this clinic presentation, you will be able to…
Explain TRIZ as a problem solving methodology Identify and define problem in terms of contradictions Understand a number of key TRIZ elements, such as:
Functional analysis The Ideal Final Result and Ideality Utilization of Resources
About our speaker: Akhilesh Gulati
Akhilesh Gulati is the CEO of Pivot Adapt, Inc. a company focused on Big Data Ana-lytics and a Principal of Pivot Management Consultants helping companies implement change strategies through Lean, Six Sigma and TRIZ. He has over 25 years of experi-ence in operations and process improve-ment, design, lean, Six Sigma, strategic plan-ning, and TRIZ (structured innovation) train-ing and consulting. Akhilesh has been active with ASQ for over
25 years, is a past chair of Section 702 and most of us know him through his presentations to our Section and his Radical Thinking articles. Akhilesh holds M.S. in Naval Architecture and Marine Engi-neering from the University of Michigan, Ann Arbor, and an MBA from UCLA.
Page 18 eScope July 2016
Upcoming Conferences
For more information about the conference, please see the next page and check the following website!
Expanding Member Value: Don’t Miss the JTCC in September! REGISTRATION IS NOW OPEN! Don’t miss the Annual Joint Technical Communities Conference (JTCC) September 15th through the 16th in Irvine, CA. Pre-conference tutorials and workshops are also being offered the 12th through the 14th. In its third year, the JTCC continues to address ASQ’s mission and support the professional development needs of the quality community by providing members with access to multiple divisions and technical sessions dedicated to the knowledge sharing and application of the Quality Body of Knowledge (QBOK). Attendees will benefit from this year’s conference theme, “Expanding Member Value.” In addition to expanding knowledge and application of the QBOK, JTCC also provides an opportunity for quality professionals to network with industry leaders. From renowned keynote speakers to division and section leadership, attendees leave the event indicating the value of their networking effort is equally as applicable as their take-aways from the technical sessions. This year, the following ASQ groups will be represented:
The Sections of ASQ Region 7
Aviation, Space & Defense Division
Customer-Supplier Division
Energy and Environmental Division
Quality Management Division
Social Responsibility Technical Community
Software Division
Statistics Division
Learn more about JTCC 2016 and hear what past attendees had to say about their experience Take advantage of the “Early Bird” rate:
Specific topics discussed within the sessions will include:
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