eSlate- Electronic Voting System...

SERVOd & & & a 6 & 6 9 @ g l 6 l

SERVOeSlate- Electronic Voting System

SERVO

Operations ManualSoftware V. 1 .0

Hart lnterCivicElection Solutions Croup

1650 CoalCreek Drive, Suite ELafayette, Colorado 800 2 6

Phone: 303.385.6440 Fax: 303.385.6477

O Copyright 2002 Hart Intercivic6000-102 Rev. A 6l-"t,*"*;

-From Black Box Voting Document Arcives-

Software V. l.a eslatew sERvdM operaaons Manual 6o0yl02 Rev. A

Hart Intecivic, Election Solutions Croup is committed to electionintegrity and customer satisfaction. All products, components, andservices provided to our customer shall be safe, secure, and effective fortheir intended use, and thev shall meet or exceed the qualitv andreliability levels expected by the marketplace.


6A00102 Rev. A ellate SERvow ooerations Manual Software V. I .A

SERVOa & & E e r w & t @ r w r @ & t 6 r

Contents

A b o u t T h i s B o o k . . . . . . . . 7M a i n T o p i c s . . . . . . . 7O v e r v i e w . . . . . . . . . 7

lmpor tan t t e rms to know. . . . . . . . . . . 8Env i ronmen t f o r SERVO . . . . . . . . . . . 8

Pre -E lec t i on . . . . . . . . . . IP o s t - E l e c t i o n . . . . . . . . . 9

Fea tu res o fSERVO . . . . . . . 9How th i s book i s o rgan ized . . . . , . . . . . . 9A u d i t L o g s . . . . . . . . 1 0

SERVO aud i t l og . . . . . . . . 10Backed-up devices audit logs . . . . . . I 0

Documen ta t i on Roadmap . . . . . . . . . . . . i 1

Chapter l cet t ingstar ted. . . . . . . . r jM a i n T o p i c s . . . . . . 1 3O v e r v i e w . . . . . . . . 1 3

Pre .e lec t i on tasks . . . . . . . 13JBC p repa ra t i on . . . . . . 13e S l a t e p r e p a n t i o n . . . . . . . . . . . . 1 4

Post-elect ion task . . . . . . . 14J B C b a c k u p . . . . . . . . . 1 4e S l a t e b a c k u p . . . . . . . 1 4R e c o u n t M B B s . . . . . . 1 4Recovery MBBs . . . . . . 14

E q u i p m e n t N e e d e d . . . . . . . . . ' 1 4D e v i c e c o n n e c t i o n s , . . . . . . . . . . . . 1 5

JBC connec t i on . . . . . . 15eSIate connection 1 5

Starting the SERVO ApplicationSfepa for: SERVO Logon . . .

Notes about log in. . .

3

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Sofrwate V. 1.a eslateru sERvdM 600G102 Rev. A

? L ^ - t ^ - nChapterz EventAdministrat ian.. . . . . . . .17M a i n T o p i c s . . . . . . 1 7

O v e r v i e w . . , . . , . . 1 7

De f in ing an Even t . . . . . . . . . . 18Steps for Adding an Event . . . . . . . . 19

N o t e s a b o u t a d d i n g a n E v e n t . . . . . . . . . . . 1 9

C l o s i n g a n E v e n t . . . . . . . . . . . 2 O

fusigning Devices to an Event . . . . . . . .2O

A r c h i v i n g E v e n t s . . . . . . . . . . . 2 O

Chapter3 EquipmentAdministration. ,...21M a i n T o p i c s . . . . . . . . . . . . . . 2 1O v e r v i e w . . . . , . . . 2 1

Pre -E lec t i on . . - . . - . . . . . 22Pos t -E lec t i on . - - - . . . . . . . 22

A d d i n g a D e v i c e . . . . . . . . . . . 2 2S teps fo r : Add ing a dev i ce . . . . . . . . 23

B a c k i n g U p a D e v i c e . . . . . . . 2 4Optional resetting of a device during backup .. . . .. . ... 24Steps fon Backing up a device . . . . . . . . . . . . . 25

Notes about backing up a device . . . . . . . .26R e s e t t i n g a D e v i c e . . . . . . . . . 2 7

Steps for Reett ing a device . . . . . . . 27lmport ing an Fquipr,ent List . . . . . . . . . . 28R e r n o v i n g a D e v i c e . . . . . . , . . . . . . . . . 2 8Check ing Equ ipmen t S ta te . . . . . . . . . . . 28Def ining the Equipment Port . . . . . . . . . . 28

Chapter 4 Elqtion Rqaunt. ...... 29M a i n T o p i c s . . . . . . 2 9O v e r v i e w . . . . . . . . 2 9Creating a JBC-Derived Recount MBB for an Event. ,.... .,. 30

Steps for Creating a |BC-derived recount MBB for an Event. . . . . . . 30Creating an eSlate-Derived Recount MBB for an Event. . . . . . 31

Steps fo* Creat ing an eSlatederived recount MBB for an Event. . . . . . . . . . . . 3 '1Notes about creating a recount MBB ...... 32

Chapter 5 MBB Recovery ... . . ... J3M a i n T o p i c s . . . . . . 3 3O v e N i e w . . . . . . . . 3 3Crea t i ng a Recove ry MBB. . . . . . . . . . . . 34

Steps for: Creating a RecoveryMBB.. ..,.... 34

4 Contenb


600G102 Rev. A eslareMsERvaM Software V. /,o

-.L --t - - a'Lnaprcr 6 Repor ts . . , . . . . ,37M a i n T o p i c s . . . . . . 3 7

O v e r v i e w . . . . . . . . 3 7Headers printed on reports .... . 38F o o t e r s p r i n t e d o n r e p o r t s . . . . . . . . . . . . . . 3 8

Steps for: Viewing a report window . . . . . . . . .38S teps fo r Search ing i n a repo r t . . , . . . . . . . . . . 38Steps for l Pr int ing a report . . . . . . . .39Steps for: Export ing a report . . . . . . .40Steps far: Closinga report window. ......... 40

E q u i p m e n t L i s t R e p o r t . . . . . . . . . . . . . . . 4 1lnformat ion in the Equipment List report . . . . . . . . . . - 41

Steps for: Opening the report. ..-..41Example of the Equipment List Report window . . . . . . 42Example of the Equipment List report . . . . . . . . . . . . .42

Backed Up Dev ices Repor t . . . . . . . . . . . 43lnformat ion in the Backed Up Devices report . . . . . . . . . . . . . . .43

Sfeps far.'Opening the report. ..... MExample of the Backed Up Devices Report window . . . . . . . . . . 45Example of the Backed Up Devices report . . . . . . . . .45

Device Connect iv i ty Repor6. . . . . . . . . .46lnformation in the JBC Connedivity report ..-......46lnformation in the eSlate Connectivity report .......47

S teps fo r : Open ing the repo r t . . . . . . . . . . . . . . 48Example of the JBC Connect iv i ty report window. . . . . . . . . . . . . 49Example of the eSlate Connect iv i ty report window . . . . . . . . . . . 50Examples ofthe Device Connectivity reports. ....... 50

Device Audit Log (search) Report . . . . . . 51Informat ion inthe Device Audit Log repod. . . . . . . . . 5 l

Steps for: Opening the report. .....52Example of the Audit Log Search Report window . . . . . . . . . . . .53Example of the Device Audit Log (search) report . . . . . . . . . . . . . 53

Dev ice Aud i t Log Repor t . . . . . . . . . . . . . 54fnformat ion inthe Device Audit L(E report , . . . . . . . .54

S feps fon Open ing the repo r t . . . . . . . . . . . . . . 55Example of the Device Audit Report window ....... 56Examp le o f t he Dev ice Aud i t Log repo r t . . . . . . . . . . . 56

Device Cast Vote Records Report. ..... 57lnformat ion in the Device Cast Vote Records report . . . . . . . . . .57

S teps fo r : Open ing the repo r t . . . . . . . . . . . . . . 58Example of the Device Vote Records Report window .,.. ..... 59Example of the Device Cast Vote Records report. . . . . . . . . . . . . 59

Votes By Precinct Report , . . . . . . . . . . . . 60lnformation in the Votes by Precinct report. . . . . . . , . 60

S tqps fo r : Open ing the repo r t . . . . . . . . . . . . . . 60Example of the Device Vote Records by Precinct Reportwindow. .....,. 62

Contents


hftwarc V. 1.0 *tatJM srnvdM operations Manual 6400-lA2 Rs/. A

Example of the Vote by Precinct report . . .

SERVO lnternal Audit Reportlnformation in the SERVO Internal Audit report. . . . . . .

Sfqpc for Opening the report . . . . . : . . .Example of the SERVO Audit L% Report window.Example of the SERVO lnternal Audit report .

Chapter 7 User Administration.Main Topics .Overview.Def in ingaUser . . .

Stqps for: Adding a user . . .Steps for Changing a user's password or privilegesStqs for Deleting a User, . . .

Notes about defining users

lndex..

Appendix A sanpteneporb ....... 7JL i s t o f S E R V O R e p o r b . . . . . . . . . . . . 7 3

6

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60ar-102 Rev. A eslatefu SERvdM operations Manual 'oftwarev. 1.o

SERVO&r &t @r &t &l 8Kl 6r &l 6t &l

About This Book

Main TopicsOverview, this page.

.lmportant terms to kno,v on page 8.rEnvimnment for SERVO on page 0.r teafures of SERVO on page 9.

Audh logs on page 10.'SERVO audit log on page 10.r Backed-up devices audit logs onpage 10.

How this book is organized on page 9.

OverviewThis manual describes how to use the SERVO& software application, which is referred to as SERVOthroughout this manual.SERVO is an election records and recount management system for the estateru Precinct Voting System(PVS), which is part of the Hart Intercivic, Election Solutions Groupt eSlate"'' Electronic VotingSystem.SERVO uses the triple redundancy features of the eSlateru Electronic Voting SFtem to their fulletadvantage. Election results are initially generated from the direct rmding of voted MBBS into Tally.SERVGgenerated recount data from the JBC and eslate memories can also be used to compareagainst the MBB results, creating a distributed, closed-loop process that provides redundani crossverification of election resule. This make recounting of election results part of every election cycle,increasing system reliability and security.SERVO is installed bv Hart Intercivic personnel.

About This Book


Softwate V. l.o uslutetu sERvow operations Manual 600GlA2 Rev. A

lmportant terms to knowTerms used in SERllO are explained in Table 1.

Table 1 Terms used in SERVo

Administrator A SERYO user with ALL privileges.

Audit log lnformation that ailows election officials to reconstruct an election and verify theresults without compromising ballot and voter secrecy.

cvR Cast vote record. A record containing the votes cast by an individual voter on aneSlaie.

DAU Disabled Access Unit. An eSlate designed with access for the disabled.

device A JBC or an eSlate from Hart InterCivic's eslate Precinct Voting System (PVS).

eSlate The Hart InterCivic electronic voting unit that presents the ballot to the votingoublic and accepts their selections.

Event A specific backup of a set of devices in SERVO. Each Event relate directly toeither an Election, a TEST Election, or a demonstration Election.

fBc Judge's Booth Controller. The PVS controller unit for up to 12 eSIatelDAU unie,The controller unit is used to generate acces codes for the voter.

MBB Mobile Ballot Box. The flash card store ballot information for an Election. TheJBC uses the MBB to send out ballot information to the eslates. lt records CVRsand audit loes. Voted MBBs are read into the Tallv Svstem.

PVS Precinct Voting System. A set of one JBC connected to eSlate/DAU units.SERVO audit log Transactions that have taken place since SERVO was installed on the computer.SERYO darabase The database that stores $e backup data to maintain an ongoing record of

equipment use. The same database is used for each subsequent use oftheequipment whether for Election, Test or Demonstration use.

Tally eSlate Electronic Voting System tabulation software.

Environment for SERVOA jurisdiction will have the option of using SERVO for each election in which PVS equipment is used.SERVO will typically be used prior to deployment ofJBCs and eSlates, and at the conclusion of aneJection.SERVO is intended to be used at a jurisdiction's warehouse, where all of the PVS devices are stored. Aconveyor line will lead up to the PC running SERVO, where one PVS device after another will getattached to a parallel cable for processing.

Pre-ElectionPVS devices will be added to the SERVO database and reset,Resetting of the devices include:I erasing any cast vote records to achieve zero-public-countI erasing internal audit l(Es that may exist from a previous election or testing on each device,o setting the clock on a JBC.

I About This Booklmporta.nt terms to know


6O0G1O2 Rev. A estatew sERvdM operations Manual Software V, 1.0

Post-EIectionThe bulk of the work within SERVO bqins after an election has been carried out. SERI/O is used todor,rynload CVRs and internal audit logs of each device, which constitutes a backup of the devicebdata. From the backed-up data:a election recounts may be performed and tabulated via Tally,I lost or damaged MBBs may be recovered, anda several reports may be run against the data.

Features of SERVOSERVO has the ability to automatically detect a connected device (lBCs and eSlates) in order toperform an action on that device-SERVO creates a database of:

I the public serial numbers of PVS equipment maintained by a jurisdiction, ando backups of CVRs and audit logs from eSlates and JBCs used in an election.'lhe primary purpos* of the SER\r'O database are:

a to maintain on-going equipment history and

a to supply election records as required.

SERVO provides:

a reports on CVRs, audit logs, equipment used

a recount data that can be supplied to the eSlateru Electronic Voting System's Tally softwareapplication,

a ability to make recovery MBBs,a abiliry to reset PVS device to zero count for the next election, anda ability to reset the J BC clock.

How this book is organizedChapter 1 Getiing Started - Describes how to log in to SERIr'O and connect PVS devices.Chapter 2 Event Adminisiration - Describes how to add an Event.Chapter 3 Equipment Administration - Decribes how to add a device, back up device data to anevenl reset a device, and set the clock on the l8C.Chapter 4 Election Recounl - Describes how to create recount data from the backed-up data fromeither the JBG or dre eslates used in a election in a format readable by Tally.Cha$er 5 MBB Recovery - Describes how to recover MBB data if an MBB is lost or damaged.Chapter 6 Reporb - Describes the reports available in SERVO.Chapter 7 User Administration - Describes how the Administrator manages user names, pass,words,and privileges.

Features of SERVOAbout This Book 9


Softwarc V. 1.a eslatew srnvdM 600G-rc2 Rev. A

Audit

SERVO audit logEach major user action in SERVO is saved to an internal audit log. The SERIr'O audit log specifies theuser, type of action that took place, and date and time of the action. The audit lqg is not specific to anEvent. Actions savd are:o [ogina Add evento Add devicer Backup deviceo Reset a deviceI Set JBC clocka IBC Recounta eslate Recounta MBB recoverya Report generation(See SERVO Internal Audit Report on page 63)

Backed-up devices audit logsThe intemal audit logs backed-up from PVS deyices contain information that will allow electionofficials to reonstruct an election and verifo the reults without cornpromising ballot and votersecrecy.(See Deviee Audit tog {search) Repon on page 51 and Device Audit Log Report on page 54.)

10 About This BookAudit Logs


60OGla2 Rev. A

DocumentationManuals for the eSlateru Electronic Voting System sofh,vare and equipment from Hart lntercivic,Election Solutions Croup include the following:

eSIateM SERVOM Operations Manual (this book)This manual describes how to add PVS equipment public serial numbers to the SERVO database andbackup eleaion data from PVS equipment used during testing or during an election. Additionalinstructions are provided for creating recount data, creating recovery MBBS, and user administration.The SERVO repore are also described.

eSIat{M Ballot Origination Software Systemw Operations ManualThis manual describes how to use the Ballot origination Software Slsteme software application,refeqgd to as BOS9 to create an Election database fiom which you can create |r{QBs (Mobile BallotBox""[or use with the eSlate fl,ectronic Voting System Judge's Booth Controller"" IB,9 andeslate""'3000 and DAU 5000''" voting units in a polling place, and with Ballot Now"'' to handlepaper ballots.

eSlatew Precinct Voting System Election Day ManaalThis manual describes how to set up and use dre eSlateru Precinct Voting System (PVS) equipment ina polling place on Election Day.

eSIateM Precinct Voting System Early Voting ManualThis manual describes how to set up and use the PVS equipment in Early Voting polling places.

eSIatdM Prqinct Voting System DAIJ 50AO Voting lJnit Setup ManualThis manual describes how to set up and use the DAU 5000ruvotins units.

eslafetu TallfM System Operations ManualThis manual decribes how to use the Tallyru application software to read and tally the votes on MBBsthat were used during an election.

Ballot NowM Oprations ManualThis manual describes how to manage paper ballots for an election created from the eslate ElectronicVoting System.

eSIat{M Electranic Voting System Product DescriptionThis manual describe how the various software and equipment components of the eSlate ElectronicVoting System are used to run an election,

eslate?MBOSS Mministrative Databases Operations ManualThis manual describes how to use BOSS to create administntive databases for general elections andfor primary elections, which can then be copied and customized to create an election-specificdatabase during prepaation for an election.

Documentation RoadmapAbout This Book 1 1


6O0G1O2 Rev. A

12 About This BookDocumentation Roadman


600G102 Rev. A eslateru sERvdM operations Manual Sofware V. 1.0

6 l & r & l e r & l t & e e K & &SERVO Chapter 1

Getting Started

Main TopicsOverview, this page.

Equipment Needed on page 74.r Device connections on page 15.

o Pre.election bskn, dris page.. Post-election taslc on page '14.

Starting the SERVO Application on page 16.

OverviewThe SFRVO application is password protected, which means a User lD and password are required toopen SERVO.The intended user of SERVO needs a solid working knowledge of horlr to:a use a Wndows PC.

o athch and dehch cables to a PC, a JBC, and an eSlate, anda insert an MBB into the PC-card drive.

ln addition, good organizational skills are desired in order to establish a warehouse worHlow.

Pre-election taslcThe overall process of using SERVO to prepare the JBCs and eSlates for use in an Election is quitesimple.

JBC preparationJBCs must be reset prior to deploying to polling places.

One at a time, a JBC is connected to the SERVO PC and to a power outlet. The public serial number ofthe JBC is added to the SERVO database if it does not currently exist in the database. The JBC is reset.then the JBC is read to send out to the polling places.

OverviewChapter 1 Cetting Started 1 3


Software V. 1.0 estatew sERvow 6A0GIa2 Rev. A

eSlate preparationeslate must be reset prior to deploying to polling places.

With a JBC connecled to the SERVO PC, one at a time an eSlate is connected to that JBC with aJBc-to-Booth cable. The public serial number of the eslate is added to the SERVO database if it doesnot currently exist in the database. The eSlate is reel

Then the eSlate is ready to send out to d-re polling places.

NOTE: The sameJBC can be used to reset all eSlates in the inventory.

Post-election tasksAfter an Eleclion the devices (BCs and eslates) are brought back to the warehouse and backed-up intoan Event lhe Event could have been created prior to equipment deployment, or at the moment thatthe backup process begins.

NOTE: A single Event is used for the backup of the Eledion (or Test).

JBC backupThe user selects an Event for the backup, then one at a time, a JBC is connected to the SERVO PC andto a power outlet. The public serial number of the JBC is added to the SERVO database if it does notcurrently exist in the database. The CVRs and internal audit log in theJBC are added to the SERVOdatabase.

eSlate backupWith aJBC connecled to the SERVO PC, one at a time an eSlate is connecd to thatJBC with aJBc-to-Booth cable. The public serial number of the eslate is added to the SERVO database if it doesnot currently exist in the database. The CVRs and internal audit log in the eslate are added to theSERVO database.

Recount MBBsFor recount MBBs, a blank MBB is used.

Recovery MBBsFor recovery MBBs, a blank (unvoted) BOSS MBB from the Election is used.

NeededIn addition to the SERVO PC and the JBCs and eSlates, you will need:a 'l parallel cableI 1 JBCto-Booth cableo 1 JBC power cord

a 1 BOSS MBB from the Election (or Test)

14 Chapter f Cefting StartedPost-election task


6A00-102 Rev. A eslateru sEBvow operations Manual Softwarc V. 1.A

Device connectionsConnections to the SERVO PC are illustrated in Figure 1-1.

Fgure 1-1 Device conneclions.

IBC connectionSERVO connects to a rBC through an availabley'dedicated standard EPP parallel port on the PC. Thisconnection allows SERVO to communicate with aneslate connected to a JBC... A parallel cable is plugged into the SERVO PC's

parallel port and into the jBCt printer porta The JBC is connected to a power outlet.

1 -2 Connectors on back of JBC.

eSlate connectionAJBC that is connected to the SERVO PC with the parallel port cable is required to communicate withan eSlate.. The eslate is connected to the JBC with a JBc-to-Booth cable.a Only one eslate at a time should ever be attached to a JBC.I lf theJBC has already been backed-up for a given Event, SERlr'o will back up the eSlate connectd

to the JBC.

TBC

ovwH 9(paneng- porr) our PowER

Device connectionsChapter 1 Getting Staned 15


Software V. l.o eslatew sERvow operations Manual

A User lD and password are required to start the SERVO application. lf you do not know your User lDand/or pass,word, contact your Slstem Administrator.

It is recommended that the user currently Iogged in:a stay at the computer while running the SERVO application

o exit the SERI/O application if they step away from the system

Sfeps for: SERVO Logonr/ To start the SERVO application:

1 Click ffi1, the Start button on the Windows task bar.2 From the Shrt menu, choose

Prograns->Hart Inte{ivic->Servo.The Hafi InterCivic - SERYO window appears with the SERVO login window in the foreground(see Figure 1-3).

3 ln the User Name field, type your user lD.4 tn the Fassword field, type your password.

clickffiffi.The SERVO togin window closes and the menus available tothe user appear enabled in the Hart InterCivic - SERVOwindow.

Figure 1-3 SERVO Login window.

NOTE: The actions a user can perform within SERS/O are dependent upon the permission lerrel set bythe Administntor.

y' lf you enter an invalid User Name and/or invalid password,the error m$sage shown in Fgure 1-4appears.1 Click ffi in the enor message dialog box.2 In the SERVO Login window enter a valid User Name and

a valid passr,vord.3 click @lin fie SERVO Login window.

Notes about log in

Figure 1-4 Login Enor dialog box.

7 6 Chapter 1 Cetting StartedStarting the SERVO Application


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estatetu sERVotu Softvvare V. | .0

SERVO Chapter 2

Event Administration

Main Topics

Defrning an Evem on page 18.a Notes about adding an Event on page 19.

Archiving Events on page 20.

Ortrview, this page.

Cloeing an Event on page 20.Assigning Devices to an Event on page 20.

OverviewEvents are used to organize a specific backup of a set of devices in SERVO after voting has occuned.You can think of an Event as equal to some form of an Election. A unique Event is defined for each:o Test of an Electiono Election

a Demonstration

Events are managed with the commands in the Event menu (seeFigure 2-I).

Figure 2.1 Frent menu.ln order to define an Even! you will:

a use an MBB from the Election to add the ballot format information to the SERVO database ando give the Event a unique name.

OverviewChapter 2 Event Administration 1 7


Software V. 1 .0 eslatem sERvoM 6000102 Rev. A

Defrning an Event _Each time you need to connect devices to the SERVO PC for backing up the Election data on thedevices, you will create a new Event

Before equipment used in an Election can be backed up, an Eventmust be created using the Add command in the Event menu (seeFigwe 2-2).

Figure 2-2 Event menu.

Possible events might include Election, Tes! or Demonstration.

a Each Event must be given a unique name. lt is recommended that the name you give to the Eventclosely represents the title of the election. For examplg Events might be named:. 2002 Primary Training DEMO. 2002 Primary TEST. 2002 Pfimary Eledton

I An MBB from the Election, Teg or Demonstration isrequired to create the Event. lt is the Election MBBthat contains the bal lot format for the Election, Test,or Demonstration (that is, the contet and optiontitles, precincf titles, and so forth). The MBBprovide the basis for generating SERVO reporb,recount MBBs, and recovery MBBs.

2-3 MBB inserted for creating an Event.

There are one of two ways in which events may h added to SERVO:o The first is through the Add Event window. In the Add Event window, you can simply enter a

unique name for the Event and insert the Election MBB into the PC-card drive.o The other is through the Backup Device dialog which automatically forces to you create an Event,

if no Events exist in the SERVO database (see Backing Up a Device on page 24).

1 8 Chapter 2 Event AdministrationDefining an Event


6000102 Rev. A eslatew sERvow Softwarc V. l.o

Steps for: Adding an Event

ln order to add an Evenq the user must have Event Administration privilege. Privileges for a user aredefined by the Administrator.y' To add an Event:

1 lnsert the MBB for the Election into the PC-carddrive.

2 From the Event menu, select Add (see Figur 2-2,

- OR - click ffi, the Add Event tool.

The Add Event window appears (see Figure 2-4).

3 ln the Description field, type the name of the Event(see Figure 2-5).

4di"k@|.You will know the Event has been created in theSERVO database when the Add Event windowcloses.

Figur€ 2-5 Add Event window shc$ring a name defined for the Event

Notes about adding an Eventr' $ he MBB lor the Event has not ben inserted into the PC-card drivg the message shown in

Hgure 2-6 appears.1 lnsert the MBB for the Event into the PC-card drive.

2 click ffi to close the dialog box.The Event is created in the SERVO database.

Figure 2-5 MBB required dialog box.

y' lf the name you typed for the Event in the Description field of the Add Event window has alreadybeen used as the name of an Event in the SERVO database, the message shown in Hgure 2-7appears.1 Click ffi to close the dialog box.2 ln the Description field ofthe Add Event window type a

unique name for the Event.

r cti.t ffil in the Add Event window.The Event is created in the SERVO database.

Figure 2-7 Unable to add oeni dialog box.

24 Add Event window.

Mding an EventChapter 2 Event Mministntion 19


6400-lA2 Rev. A

Closing an EventNOT IMPLEMENTED.

Devices to an EventNOT IMPLEMENTED.

ArchivingEvelts _ _ _ * _ ____*_NOT IMPLEMENTED.

Chapter 2 Event AdministrationClosing an Event


600GlO2 Rev. A eslatew sERVoN operations Manual Software V. 1.A

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SERVO Chapter 3

Eq u i p m e nt Ad m i n i strati o n

Main Topics

r Prc-Election on page 22.. Post Election on page 22.

Backing Up a Device on page 24.a Notes about backing up a device on page 26.

Adding a Device on page 22.

Re*etting a Device on page 27.lmporling an Equipment List on page 28.

OveruiewYou will used the Device menu (see Figure 3-l) to interact wjth theJBCs and €Slats in the inventory before and after an Election. Theequipment management tasks include:

o adding a device's public serial number to the SERVO databaseano

o resetting a device.

The Recount MBB and Recovery MBB commands on the Devicemenu are described in Chapters 4 and 5, respectively.

3-l Device menu.

OverviewChapter 3 Equipment Administration


Software V. 1.0

Pre-ElectionPrior to an Election, Tst Election, or Demonstration, PVS device will be added to the SERVOdaebase and reset (see Adding a Device on page 22).

Reetting of the devices includes:o erasing any cast vote records to achieve to zero count,a erasing internal audit logs that may exist from a previous election or testing on each device, ando setting the clock on aJBC.

eslatew sEgvaw 600&102 Rev. A

Adding a DeviceDuring the proces,s of adding devices to the SERVO database, you will attach a JBC to the panllelcable connected to the PC's parallel porL then subsequently connect an eslate to that JBC with aJ BC-to.Booth cable.You will use the Add command in the D€vice menu to add each device's oublic serial number to theSERVO daabase {see Figure 3-2).

NOTE: This function doe not add the device to anv particularEvent.

When you add a device the following information is stored in theSERVO database:

a Device type, eidrer JBC or eSlate. SERVO cannot distinguishbetween an eslate and a DAU

a Public serial number of the device

a Firmware revision of the serial number

Figure 3-2 Derylce menu.

Post-ElectionAfter an Election, Test Election, or Demonstration, the CVR5 and internal audit logs of each device willbe backed up to the SERVO database.

From the backup data:o election recounts may be performed and tabulated via Tally (see Chapter 4 Election Recount),r lon or damaged MBBs may be rcovered (see Chapter 5 MBB Recovery), anda several reporb may be run against the data (see Chapter 6 Reports).

22 Chapter 3 Equipment AdministrationPre-Election


60avl02 Rev. A eslatew sERVdM apntions Manua! Software V. 1.0

Sfeps for.'Adding a device

ln order to add a device to the SERVO database, the user must have Equipment Administrationprivileges. Privileges for a user are defined by the Admjnistrator.y' To add a device:

1 From the Device menu, select Add {see Figute 3-2 onpage 221,

- OR - click ffi, the Add DeYice tool.

The Add Device window appears with the messagewaitittg for devie... displayed in the bottom left side ofthe window (see Figure 3.3).

Figure 3-3 Md Device window.

2 Connect the panllel cable to the SERVO rc.3 Connect a JBC to power.4 Connect the JBC to the parallel port cable.o The public serial number of the JBC appears in the

Add Device windovr (see Figure 3-4). This indicatesthat SERVO has added the device information to theSERVO dahbase.

. The mesage waitfttg for device... displays in thebonom left side of the window (see Figure 34).

Figure 3-4 Add Device window sho,,ying a devicepublic serial number.

5 lf you have eSlate to add, use a JBc-to-Booth cable to connect the JBC to an eSlate.6 When the device! public serial number appears in the Add Device window, you can:I Disconnect the eSlate from the JBC and connect another eSlate,

-oR-t Dironnect the JBC from the parallel port cable and from power, then connect another IBC to

power and the parallel port cable.

7 When you are finished adding devices, .tl.f @

Adding a deviceChapter 3 Equipment Administration 23


Sofuae V. 1.4 eslateru SERVaN operations Manual 600+102 Rev. A

a DeviceThe CVRs and audit logs contained in JBCs and eSlates used for an Election, Tes! or Demonstrationcan be backed up into the SERVO database by connecting each device to the SERVO rc.

The purpose of backing up a device is two{old:

a Store a copy of the data in the dwice in the SERVO database.

I Allow the device to be reset (or clearedi for use in another election.

You will use the Bactup command in the Device menu to back upa device (see Figure 3-51.

NOTE: This function requires that you select (or create) an Event,then check/uncheck the Reeet Device check box and/orcheck/uncheck Set Clock check box BEFORE you connect thedevice you want to back up.

3-5 Device menu.

When you back up a device:

a You must associate the device with an Evenl

o lf the Event doe not yet exist, you will be prompted to add one, along with the MBB associatedwith that Event.

r lf the device has not previously been added to the SERVO database, the backup device functionrvill automatically add it to the SERVO database.

a All cast vote records from the device will be retrieved.

I The number of CVRs from the device will be displayed in the Backup Device windovr.I All intemal audit log records will be retrieved.

o The number of audit log entries from the device will be displayed in the Backup Device windoqa A device with zero CVRs will be backed up in the same manner as other devices.o When backup is complete. a "ding" will be heard if the PC has a sound system enabled.

Optional resefting of a device during backupThe Bac&up Device windolv has check boxe for resetting the device once the backup is completeand verified.

o When checked, the Reset Device check box clears the CVRs and audit log entries from the device.a When checked, the Set Clock check box sets the internal clock of the JBC device to match the

clock on the SERVO PC.lf you do not want to perform backup and reset at the same time, the reset functions can be performedat a later date (see Resetting a Device on page 27).

24 Chapter 3 Equipment AdministrationBacking Up a Device


60aGlO2 Rev. A eSIateM sERvoM operations Manual Solware V. 1.0

for: Ba a device

You will use the Backup Device window to back up a device.

When you back up a device:

a Choose an Event to store the backed-up data.o lf the Event does not yet exist, you lr/ill be prompted to add one, along with the MBB associated

with that Event

o Check dre Reset Device check box and/or Set Clock check box if you want to reset the internalctock of the JBC device to match the clock on the SERVO PC afur the backup completes.

a Connect one device at a time to back up (and reset if desired). SERVO automatically detects aconneded device, backs it up (and reets it if deshed).

a The Backup Device window displays tlre device's public serial number, number of CVRs, andnumber of audit log entris.

/ To back up a device'l From the Deyice menu, select Backup (see

Figure 3-5),

- OR - ctick ffi, the Backup Device tool.

Ihe Backup Device window appears with themasage waithry for derice,.. displayed in thebottom left side of the window {see Figure 3"6).

Egute 3.6 Badory Device window.

2 From the Event list box, select the Event thatmatches the Election data in the device (seefigute 3-7).

3 lf you want to erase any cast vote recolds andinGmal audit logs that may exist from a previouselection or tcting on the device afur thebackup completes, check the Reset Devicechmk box.

4 lf you want to set the internal clock of the JBCdevice to match the clock on the SERVO PCafter the backup completes, check the Set Clockcheck box.

Figure 3"7 Backup Device window showing an Event selected.

5 Connect the parallel cable to the SERyO PC.6 Connect a iBC to the parallel port cable.

SERVO adds the device information to the selected Event in the SERVO database.

Eacking up a deviceChapter 3 Equipment Adminisfation 25


Software V. I .0 eslateru sERvoM 6AAV102 Rev. A

7 You will know the backup of ihe device is complete when:r You hear a "ding" (if the PC has a sound sptem

enabled.r The serial number of the device appears in the Serial

Numher field.r The number of CVRs appears in the C:st Vote

Records field.r The number of audit log entries appears in the Audit

Log Entrie field.r The message naifing for device... displays in the

bottom left side of the window (see Figure 3-8).

F@re 3-8 Backup Dedce window showing acompleled backup for an eSlate.

8 lf you have eSlata io back up from flre sarne fvenf, use a.JBC-to-Booth cable to connect the rBCto an eslate.SERVO back up the eSlate using the Event selected in the Backup Device window and the rsetsettings.

9 lf you have other jBCs to back up from the satne Event, disconnect the connected JBC from theparallel port cable and connect the nextJBC to the parallel port cable.

10 When you are finished backing up devices, click ffi.

Notes about backing up a devi€e/ lf no Events have been defined to SFRVO when you select Backup from the Device menu or click

ffi, the Backup Device tool, you will be prompted to add one, along with inserting an MBB to beassociated with the Event (see Adding an Event on page 19).

y' Devices should be detected automatically.

lf an attached device does not exist in the database, it will be added automatically. Once a devicerecord exise for an attached device, the device's CVRs and internal audit log information will bedownloaded and automatically associated with the seiected Event,

y' Multiple devices may be added by simply continuing to connect each dorice to the parallel port'fhis

functionality is intended for volume operation. SERVO will prevent the same device frombeing backed up more than once for a given Event.

r/ The Serial Number list box shows a history of the devices that have been backed up for the currentsession with the Backup Dwice window

26 Chapter 3 Equipment AdministrationBacking up a device


6o0Gl02 Rev. A eslatew sERvow Soflware V, 1.0

Resetti a DeviceYou will use the Reset command on the Device menu to:

o erase any CVRs and internal audit logs that may exist on adevice fiom a previous election or testing and/or

a set the internal clock of a IBC device to match the clock on theSERVO PC.

NoIE: The Backrp Device window of SERVO also provides anautomated w?y of reretting a device, if dehed (see Backing up adevice on page 25).

Figure 3-g Device menu.

Sfeps for: Resetting a device

/ To reset a device:1 From the Device menu, rlect Reset (see Figure 3-9),

The Device Reset window appean with the messagewaiting tor datirr.,- displayed in the bottom left side ofthe window (see Figure 3-10).

2 lf you want to ense any CVRs and internal audit logsthat may exist from a previous election or testing on thedwice, check the Erase CVRs and Audit Log check box.

3 lf you want to set the internal clock of the JBC device tomatch the clock on the SERVO PC, check the Reret IBCCloc& check box.

3.10 Device Reset windovr.

4 Connect the parallel cable to the SERVO PC.5 Connect a.lBC to power.6 Connect the JBC to the parallel pon cable.r Tlre serial number of the device displays in the Device Serial Number field.r The CVRs and internal audit Iogs are erased if the Erase CVRg and Audit Log check box is

checked.r lf a JBC is being reset, the internal ctock of the JBC device is reset to match the clock on the

SERVO rc. if the Reset JBC Clock check box is checked.7 You will know the reset of the device is complete when:r You hear a "ding" (if the PC has a sound system enabled).B lf you have eSlates to r6et, use a .lBc-to-Booth cable to connect the JBC to an eslate.

SERVO erases any CVRs and intemal audit logs from the eSlate if the Erase CVRs and Audit Logcheck box is checked.

9 lf you have other ,BCs to reset, disconnect the connected JBC from the parallel port cable andfrom power, then connect the next JBC to power and to the panllel port cable.

l0 When you are finished resetting devices, click ffi

Resefting a DeviceChapter 3 Equipment Administration 27


Software V. 1 .0 eslateru sepvdM 6400-la2 Rev. A

lmport i lg jrnlLuipm-eTtt ist __* _*- _ __You can import a list of JBC and eslate public serial ngr,nbers into the SERVO database. TheJgrmat forthe import hle is described in Chapter i ol the eSlatew Ballot origination Softwate SystemruOperations Manual.

/ To import tab-delimited data for equipment list definitions into theSERVO database:1 From the File menu, select lmport Equipment List (see

Figure 3-11.The Open window appears (see Figure 3-r2).

Figure 3-11 Filc menu.

2 Navigate to the location of the equipmentimport file. This file will have a .Ortfilename extension in its filename.

3 Selea Text Files (E.TX|) in the Files of !pe:list box of the Open windor to displayarailable .tr files.

4 Click the .ffi fllename you want to importso that it appeaa in the File name: field ofthe Open window (see Figure 3.12).

s ctickffi.

Figure 3-12 Open window shorring a .Sdequipment file selected.

Removing a DeviceNOT IMPLEJVIENTED.

Checking Equipmen!:State _ _NOT IMPLEMENTED.

NOT IMPTEMENTED.

28 Chapter 3 Equipment Administrationlmponing an Equipment List


600&102 Rev. A

e r 6 t 6 ! & r e t @ @ @ @ 6 1 6 !

eslatefu sERvoM Software V. 1.A

SERVO Chapter 4

Election Recount

Main TopicsOverview. this page.

Geating an eSlale.Derived Recount MBB for an Event on page 31.Notes about creating a recount MBB on page 32.

Creating a IBC-Derived Recount MBB for an Event on page 30.

OverviewSERVO can create recouni data in a format readable by Tally. The MBB is created from either the.lBG'or the eSlates' backup data contained in a SFRVO EventRecount data can be produced for either:I Early VotingORo Election Day voting.

For either type of votin& you can create either:I A recount MBB from all theCVRs lrom all theJBCsforan Event.ORa A recount MBB from all the CVRs from all the eslates for an Event

OverviewChapter 4 Election Recount 29


Software V, l.o 6late lERvotu opntions Manual 6000102 Rev. A

Creating a fBC-Derived Recount MBB for an EventA recount MBB can be created from jBC vote records stored in an Event The process collects all of theCVRs of every IBC backed-up for a given Event and les you creale an MBB with these votes. TIre MBBcan then be read by the Tally System and cornpared with election results.

You will use the Recount MBB command in the Device menu tocreate a recount MBB from JBC vote records stored in an Fvent (seeFigure 4-1).

r You will need a blank MBB.

Figure 4-1 Oevicr menu.

Sfeps for Creating a fBc-derived recount MBB for an Event

y' To create a recount MBB from JBC vote reords stored in an Event:1 From the Dwice menu, select Recount MBB

(see Hgure il-l),The Device Rset window appears (seeHgure t[-2).

2 From dre Event list box, select the Event youwant to recounl

4-2 Device Reormt window.

3 Fmm the Deryice list box, select lBC.4 lf you want to perform a recount for Early Voting select the Early Eleclion option,

ORlf you want to perform a recount for Election Day, select the Election Day option.

5 Label a blank MBB with RECOUNT DEVICE_TYPE EVENT_NAME ELECTION_TyPE.For examplg BFCOUNI,IECa Novernber 2OO2 Eaily.

6 lnsert the labeled, blank MBB into the PC-card drive.7 Clicklffil.

A Progrss window appears while SERVO writes the recouDt information to the MBB.8 You will know the writing process is finished when the Progres window closes.9 Remove the MBB irom the PC-card drive and use it in the Tally System to verifo vote counts.

30 Chapter 4 Election RecountCreating a JBc-Derived Recount MBB for an Event


6040-lA2 Rev. A eslatefu sERvotu Software V. 1.0

Creating an eSlate-Derived Recount MBB for an EventA recount MBB can be created from eslate vote records stored in an Event. The process collects all ofthe CVRs of every eSlate backed-up for a given Event and Iets you create an MBB with these votc. TheMBB can then be read by theTally System and compared with election results.

Cast vote record information can also be printed out for manual recount purposs (see Chapter 5Repor8).You will use the Recou.rt MBB command in the Device menu tocreate a recount MBB from eslate \Dte records stored in an Event(see Frgure 4.3).

r You will need a blank MBB.

&3 Device menu.

Sfqps for.' Creating an eSlate-derived recount MBB for an Event

y' To create a recount MBB from eSlate vote records stored in an Event:1 From the Device menu, select Recounl MBB

(see Figure 4-3),The Device Reset window appears (seeFigurc44).

2 From the Event list box, select dre Event youvrant to recount

Figure 4-4 Device Recount windor,v.

3 From the Dovice list box, select Blate.4 lf you want to perform a recount for Early Voting select the Early Eleetion option,

ORlf you want to perform a recount for Election Day, select the Election Day option.

5 Label a blank MBB with RECOUNT DEVICE_TYPE EVENT_NAME ELECTION_TYPE.tor example, RECOUNT eslatr November 2OO2 Early.

5 lnsert the labeled. blank MBB into the PC-card drive.7 dickffil.

A Progrss window appears while SERVO writes the recount information to the MBB.8 You will know the writing process is finished when the Progres window closes.9 Remove fie MBB from the PC-card drive and use it in the Tally System to yerifu vote counts.

Creating an eSlate-Derived Recount MBB for an EventChapter 4 Election Recount 31


ffitwarc V. 1.o u9utw s r nvd' o *rrti on s M an ua! 6000102 Rev. A

Notes about creating a r€count MBB

/ lf you did not insert a blank MBB inlo the rc-card drive before you cticked ffil in tlrc DevlceReret windorv, the m*sage shorn in Figure tt-S appean.1 lnsed the MBB into the PC<ard drive.

2 Click ffito close the dialog box.The recount MBB is created.

tt-5 MBB required dialog box.

Chapter 4 Election RecountCreating an eSlate-derived recount MBB for an Event


6O0Gl02 Rev. A eslatew sERvaN operations Manual Software V. l.O

6 & l 6 l & & t g g W @ @ @ 6

SERVO Chapter 5

MBB Recovery

Main TopicsOvervlew, this page.

Creating a Recovery MBB on page 34.

OverviewSERVO can recreate an MBB that has been lost or damaged. The MBB is recreated from the backup ofthe rBC that contained that MBB.a ln order to create a recovery MBB from the SERVO database, the jBC that conbined the MBB must

already be backed up in an Event in the SERVO database.To to create a recovery MBB from the SERVO database, you will be required to:o Choose either the serial number of the missing MBB or the serial number of the.lBC that contained

that MBB.a lnsert one of the extra, non-voted MBB5 created in BOSS for the Election into the Sewo pC,s card

reader.The CVRs and audit Iog information of theJBC are written to the recovery MBB, which may then beread by the Tatly System for tabulation.

OverviewChapter 5 MBB Recovery 33


Software V. 1.A eslateru sERvow oprations Manual 60OU102 Rev. A

Creatiqg3Recovery|48{_ _ _-_ *_ *_ __*A recorery MBB can be created from J BC vote records stored i n an Event. The process writes the CVRsof a JBC to an MBL one JBC's CVRs per MBB. The MBB can then be read by the Tally System andcompared with election resulb.

You will use the Recovery MBB command in the Device menu tocreate a recovery MBB from JBC vote records stored in an Event(see Figure 5-1).

o You will need an Election MBB created in BOSS that has notbeen previously used for voting,

o You will need to know the public serial number ofthe JBC youwant to recover, or the lD of the MBB you want to recover.

Figure 5-l Device m€nu.

y' To create a recwery MBB from aJBC! vote records stored in an Event:1 From the Device menu, select Recovery MBB (see Figure 5-f),

The Recovery MBB Generation windor,v appears (s€e Fgurc 5-2).

5.2 Recovery MBE Generalion window showing one MBB lD in the list.

2 From the Event list box, select the Event that contains the JBC vote records you want to use.3 lf you want to create a recovery MBB for Early Voting select the Early Voting option,

ORlf you want to create a recovery MBB for Election Day, select the Election Day option.

34 Chapter 5 MBB RecoveryCreating a Recovery MBB


604Grc2 Rev. A estaeru smvdM operations Manual Software V. 1.0

4 When the list of lDs for the option selected in Step 3 appears in the Recovery MBB Genentionwindow you can:

r Leave the Show MBB lD check box unchecked to show the list ofJBC public serial numbersstored in the EventOR

' Click the Sho,v MBB lD check box to place a check mark in it to show the list of MBB lDs storedin the Event.

5 Select the desired lD from the list6 Click the Use user provided MBB for header information check box to place a check mark in ito When this check box is checked, SERVO will read the unvoted BOSS MBB and re-use all of the

MBB3 header specific information.. When not checked, the recovery MBB may not work with the Tally System.7 Label an unvoted BOSS MBB from the Election with RECOVERY EVENT_NAME DEVICE_TYPE

DEVICE-ID ELECNON_ryPE.For example. RFCOVERY November Xn2 MBB 1012483794 Eatly Votitw.

I lnsert the labeled MBB into the Pc-card drive.

e clickffil.A Progress window appean while SERVO writes the recovery information to the MBB.

10 You will know the writing process is finished when the Progress window closes.11 Remove the MBB from the PC-card drive and use it in the Tally System to veriry vote counts.

Creating a Recovery MBBChapter 5 MBB Recovery 35


Sdtwarc V. 1.o eslateru sEnvdM operattons Manual 600&lO2 Rev. A

Chapter 5 MBB RecoveryCreating a Recovery MBB


600GlA2 Rev. A

SERVO Chapter 6M E l e t @ 6 | a & l @ @ r 6 1 6 l

Reports

Main TopicsOuerview, this page.

Equipment List Report on page 41.Backed Up Doices Report on page 43Device Connectivity Reports on page 45Device Audit log (searcft) Report on page 51Device Audit Log Report on page 54Device Cast Yoie Records Report on page 57Votes By Precinct Report on page 6OSERVO Internal Audit Report on page 63

Overviewln a report window 1ou can page through the report to view it on the screen, or you can send a copy

of the report to the system printer by cticking the Print tool ffi at the top of the report window.Reports are output to 8y2' x 1 1" paper.The Reporb menu (see Figure 6.l) contains the list of SERr/O reports.You can use these repor8 to review information in the SERVOdatabase.

OverviewChapter 5 Reports


Sofware V. 1.0 *lareM senvdM operations Manual 6A0U1A2 Rev. A

Headers printed on reportsThe information that appears at the top of each page of a report is described in Table 6'1.

Ibblg 61_ Heading information at the top of each page of a report

report ni ne The name of the report.

date The date the report was

Footers printed on reportsThe information that appears at the httom of each page of a report is described in Table 6.2.

Tcble bZ Footer information at the bottom of each page of a report.

Shoras the cunent page number and the total number of pages in the repoa

Steps for.'Mewing a report window

y' To view a report:1 From the Reports menu. select the report you want to view.

A selection may window appear.2 lf a selection window appoan, select the options you want to apply to the repor! then click

ffil in th. s"lection window.3 When the report's window appears, use the page navigation tools at the top of a report window

to view difterent pages in a report. These tools are described in Table 6,3.

Tatrle*e3 hge navigation and display tools in a report window.

ffinntp"gu Shows the fnt page of the report

ffi ta"tpuge Shows the /asf page of the report.

ffi nextpage Shows the next page of the report.

ffi previous page Shows the previoos page of the report.

Wgq!{,"t@ reaefr report

ffi search report

Cancels the remainder of the repon.

nufr*h* thu dirplu), of th" r"poF

Opens the Search window, from which you can define a search string (seeSearching in a report on page 38).

ltepsJqllearching in a report

y' To search for a particular tert string in a report:

38 Chapter 6 ReporrViewing a report window


60a0102 Rev. A eslatefu SERvow opetations Manual Software V. 1.0

1 From the Reporb menu, select the report you want toview.

2 Click ffi at the top of the report window.Tfie Searcft window appears (see Figure 6'2).

Figure G2 Seardr window.

3 ln the Find what field type the text string you want to search for.

4 clickffiffi.A red rectangle appears around the first instance of the text string in the report (see Fgure 6-3).

S click ffil in the Search windovr to find the next occurrence of dre text soing.6 Click ffi to close the Search window.

Hgure 6.3 Sear:h window item found in a report.

at :lo&,lL.,,lr@ 4aUI€ lqJ6!lr8ttt!! odllA'| astr3r!!,raJfi@l !tor@rr !6ta3lut!4!l|ii,0. oi:tatt lldblllttallr@ 06UI'' !{btllt:lari!tr? 04r@!o a6b3!ria2e2@l @!r!I late3llntaral!@ 0al!1,rio BlE0l6Jlrrtr@ dlrsrd arNt0tr6Jlr2@ odrrlro 8t&0!tEJ!!ttB !t{qAL@ Eli!0106lsi'!@| @qlloa 81601@:i8f,rr@l odll!t!! bt&al!!.sr|'2@ @1lal!, antstfilu3a!! odr@tt Atibol!7tlr3rE t odllr1lD blrltl8tnljlr@ odlt!1S lttiltldria:aa2@ @1tBr! &i&0tltd!al!@ dttlt\t !dt&$atb,a@ llrll4

t@l!

0@0@!@at!@oat D

!@odqb4taD

!d!!@t@4At(!qE(@

!@(!rD0@r0@!@

ol!&Edb

oilrta@!@@o@o|ltD0@@.riutfltio@,ott0r@!0@!@@ta

@E!@

6!@@

c@at D0!@@!@a

dEld@a

a@6t!l!uivln1!Ud!@!a@@e)q@nnvhtr@@t!tnnlo!ffi

ffidD

@@@

q@d!Ei@@l@@@Mqoun

Mirtolorld@Ero!@80t@tod(@Mn!n{lrl@ls@!@Il@MUt0@!

@o!@!!d@@o.![!gt!!

in!e@

od{r@

A SERVO report will always print to the system printer.c/ To send a copy of tle report to the system printer:

Printing a reportChapter6Reports 39


Software V, 1.0 eslateru sERvow operations Manua! 6aQ0-1a2 Rev. A

1 From the Beports menu, select the report you want toprint

2 Click ffi at the top of the repon window.The Print window appears (see Figure 6-4).

3 In the Print Range panel of the Print window. set thepages you want to print.

64 Prlnt window.

4 ln the Copies panel of the Print window, set the number of copies you want to prinlr lf you send more than 1 copy, you can place a check mark in the Collate Copies check box to

have the copie of the report collated into sets.

5 Oick ffil in the Prira windour.The report is sent to the system printer.

for:

SERVO reports can be exported as several different file types. The file type available are listed in theFornnt list box of the Export window.The export files can be saved to disk or sent to an open Windows software application. Thedeitinations for the expon file are listed in the Detination list box of the Export window.y' To export a report:

1 From the Reportr menu, select the report you want to export.

2 Click ffi at the top of the report window.The Export window appean (see Figure 6-4).

3 From the Format list box, select the format for theexported file.

4 From the Destination list box, select the destination forthe exported file.

5 clickffil.Figure 6-5 Exp,ort window.

Sfeps for: Closing a report window

y' To close the report window:. Click m at the top-right of the report window.

40 Chapter 5 ReportsExporting a report


6O0G102 Rev. A eslateru SERVOM operations Manual Softwate V, 1.0

Equipqgtt List Reporl __ _ _ _The Equipment List report lists all of the eSlate and IBC devices that have been added to the SERVOdatabase. For each device, it lists the device type (eSlate or JBC). public serial number of the device,internal device lD, firmware version level in the device, and the most recent date and time the devicewas added to the SERVo database.

Information in the Equipment List report'lhe report format is two columns of listings per page.a The sort order for the Equipment List report is devrte public serial number. eslatg are listed firs!

followed by.lBG.The Equiprnent List report contains the information listed in Table il.

Table 6-4 Eguipment List report sections.

Header Standard header described in Headerc printed on reports on page 38.Devke colurnn tists the type of device in the SERVO database:

a eslate. .lBC

Serialf column Lists the public serial number of the device:lD column Lists an internal device lD.

Revision column Lists the firmware version level of the device.Service Date column Liss the most recent date and time the device was added to the SERr/O

database.Iooter Standard footer dscribed in Footen printed on reporb on page 38.

for: ing they' To open the Equipment List Report windou

I Ffom the Reports menu, select Equipment List (seeFigure &6).The Equipment List Report window appears (seeFigure 6-7 on page 42).

Equipment List ReportChapter 6 Reporr 47


Example of the Equipment List Report windowAn example of the Equipment Ust Report window is shown in Figure 6'7.

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& L0lr? & qiila 126r@l !grr!.!l tslb a!613 tao olrls lriltot 9!rar!ul$rr i€llD !a nllt!, &cv@l rrttiN( & 10!24 ia, outl, rra@r !!rr{r!tlEnt {!!I8 l@ 0!.:Brll lrtj@1, l!j!@l!l Eld r!&ED l'n ln.lt!, lz&@l Ciu:ljllltElt .f!0lgl 0ll lll3lJ UAAOI Sttt lg Ale ,@ aA A\Bgt ,rJgl@r, tg&lid

Example of the Equipment List reportPlease see Appendix A for an example printout of the Equipment List repo(

Opening the reportChapter 6 Reports


6aAOl02 Rev. A e'[ate"" SERVO"" O@rations Manual Software V. 1.A

Backed Up Devices ReportIhe Backed Up Devices report liss all of the eSlate and JBC devices that have been backed up for agiven Fvent For each devicg it lists the device type (eslate or iBC), public serial number of the device,the number of CVRs recorded, the number of audit log entries in the device's audit log, internal devicelD, and the polling place lD that used the device. The total number of CVRs recorded jn eSlates andtotal number of CVRs recorded in .lBCs appear at the end of their respective listings,Before you can view the report you must select:a An Event

I Early or Eleclion

Information in the Backed Up Devices reportThe report format is two columns of listings per page.I The primary sort order for the Backed Up Devices report is devr'ce iype. eslates are listed first,

followed by JBCs.r The secondary sort order {or the Backed Up D€vices report is device public serial numfur.The Bacted Up Devices report contains the information listed in Table 6.5.

Tablg 6-E Backed Up Devices report sections.

Heder Standard header described in Headers printed on reports onpage 38.

Event name Name of the Event included in the reportDevice column Lists the type of device in the SERVO database:

a eslate. JBC

Serials column Lists the public serial number of the device.CVR column Lists the number of CVRs retrieved from the device for the EventAudit column Lisc the number of audit log entries retrieved from the device for

the EventlD column Lists an internal device lD.Polling Place column Liss the name ofthe polling place where the device was used for

the Event.tobls

CVRs column Total number of CVR5 retrieved for eslate and JBCs in the Eventappear at the end of their respective listings.

Footer Standard footer decribed in footers printed on reporb onpage 38.

Backed Up Device ReportChapter6Repore 43


Software V. 1.0 eslatuff sERvoM opntions Manual 6QA0-102 Rev. A

the

/ To open d:e Backed Up Devices window:1 From the Reports menu, select Devices Backed Up (see

Figure 6.8).The Backed Up Device window app€ars (see Figure 6.9).

2 From the E?ent list bo:l select the Event to use in thereport

3 In the Backed Up Devices window, select an election typeoption:

. Early Election - Sets the report to Early Voting.r Election Day - Sea the report to Election Day voting.

Figure ffi Reports menu showing theDevices Backed Uo choice.

Figure G9 Device Connectidty window.

4 ctickffil.The Backed Up Dodces Report window appears (see Fgure &10 on page 45).

4 Chapter 6 ReportsOpening the report


60A0102 Rev. A estat{M srnvdv ooerattons Manual Software V. 1.0

Example of the Backed Up Devics Report windowAn example of the Backed Up Devices Report window is shown in Figure G10.

Figure 6.10 Backed Up Devices Report windorv.

Example of the Backed Up Devices reportPlease see Appendix A for an example printout ofthe Backed Up Devices report

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Opening the reportChapter6 Reporr 45


Software V. 1.0 eslateru sERVoN 6000-tO2 Rev. A

Device 9olnectiv[y Rgrgrts _Two typ6 of Device Connectivity reports are available:

o The JBC Connectivity report

o The eSlate Connectivity report

The repor8 are useful when determining which device have not been backed up, and to verify thatthe number of eSlate votes match the number ofJBC votes,

Each report lists the devices that were connected to one another for a given Event. Either of the DeviceConnectivity reports can track down where hardware has been - in some cases showing how eSlatesmay har,e been connected to more than one JBCBefore you can view either report you must selecu

a An Event

a The device type: JBC or eSlate

a Early or Election

Information in the IBC Connectivity reportThe report format is two columns of listings per page.a The primary sort order for the IBC Connet'tivity reportis IBC public serial number.o The secondary sort order for the l8C Connectlvity repo d is eslate public serial number.The fBC Connectivity report contains the information listed in Table G6.

Table 6-6 fBC Connectivity report sections.

Standard header described in Headers printed on rqorb onpage 38.

Event name Name of the Event included in the reDort

Lists the public serial number of the JBC for the Event.Lists the name ofthe polling place used with the JBC for theLists the number of total CVRs in the JBC for the Event

Lists (in bold type) the total number of CVRs retrieved from fteeSlate connected to the JBC for the Event.NOTE: lf an eSlate was used with more than one JBC during theEvent, this total does will not be equal to the iotal CVRs listed forthe JBC in the Event (Votes total). The eSlate Connectivity reportwill show this condition (look for single-spaced duplicate eSlateentries on the eSlate Connectivity report).Standard footer described in Footerc printed on reporb onpage 38.

dlate public serial number lisb the public serial numbers of the eSlate connected to the JBCfor the Event.Lists the backup status of the eSlate for the Event:a Miss;ng - lndicates that the eSlate has not ),et been backed up.r Backed Up - lndicates that the eSlate has been backed up.Lists the number of CVRs refieved from the eSlate for the Event.

eslate backun status

IeSlate vote

Chapter 6 ReportsDevice Connectivity ReporE


6A00-102 Rev. A *tatetu smvdM operations Manual Sdu,tare V. 1 ,0

Information in the eSlate Connectivity reportNOTE: lf an eSlate was used with more than one JBC during the Event, its public serial number appears assinglespaced duplicate eSlate entries on the eSlate Connectivity report.

The report format is two columns of listings per page.o The son order for the eSlate Connedivity report is e5/are public serial number.The IBC Connectivity report contains the information listed in Table 6.5,

TablLCT fBC Connectivity report sections.

Header Standard header decribed in Headers printed on reporb onpage 38.

Event name Name of the Event included in the reDorteslate column Lists the public serial number of the eSlate for the Event

NOTE: lf an eSlate was used with more than one JBC during theEvenL iG public serial number appears as single-spaced duplicateeslate entries on the eSlate Connec'tivity report

IBC column Lists the public serial number of the JBC used with the eSlate forthe Event.

Polling Place column Lists the name of the polling place for the EventeSlate backup siatus Lists the backup status of the eslate ior the Event:

o Missing - Indicates that the eSlate has not yet been backed up.r Backed Up - lndicates that the eSlate has been backed up.

Footer Standard footer described in Footers printed on reporb onpage 38.

Dwice Connectivity ReportsChapter 6 Reports 47


Softw'arc V. t.0 eslateru sEavdM operations Manual 600G102 Rev. A

the reporty' To open the Dodce Connecdvity window:

1 From the Reporb menu, select Device Connectivity (seeFigure Gl1).The Device C.onnectivity window appears (seeFigxe 6-'12).

2 From the Event list box, select the Event to use in there@rL

Figure 6-11 Reporb menu showing theDevice Cormectivitv choice,

3 From the Device list box, select a device type:. ,8C * generates a l8C Connectivity report. eslate - generates an eSlate Connectivity

reDott4 Select an election type option:. Early Election - Sets the repon to Farly

Voting.r Election Day - Sets the report to Election

Day voting.

Figure 6.12 Devicr ConnectMty window.

s click@ffi|.The IBC Connectivity report windolv (see Figure 6-13 on page 49) or the eslate Connectivityreport window (see Figure 6-14 on page 50) appears.



600G1O2 Rev. A

Example of the IBC Connectivity report windowAn example of the JBC Conneclivity report window is shown in Figure 6.13.

6.f 3 IBC Connsctiviq report window.

iIBC Curuirity

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Opening the reportChapter 5 Repors 49


Safuvare V. 1.a eslateru SERvoM Ooerations Manua! 6O0G102 Rev. A

Example of the eSlate Connectivity report windowAn example of the €shie aonnectivity report window is shown in Figure 6-14.

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Hgure 6'14 dlate CoruEc'tivity report window.

Examples of the Device Connectivity reportsPlease see Appendix A for example printouS of the.tBC Conneclivity and 6late Connectivity reports.



60001O2 Rev. A estatefu sERvoM Software V. 1.0

Device Audit log (search) ReportThe Device Audit 1og lsearch) report can be generated for one Fvent using the Audit Sealrh on theReports menu. Ihe Audit Soarch command lets you select one or more device audit log entry typesderived from device backup data in the Event to include in the repoa This report may be hundreds ofpages long. lt listi the Event name and for each device that contains the specified audit log entry{entrieg), it lists the public serial number followed by the log entry number. the date and time stamp ofthe entry log entry type description, and additional audit log data.

To generate the report you will specify:

a An Event

r The device type JBC or eSlateo Early or Election

r Which log entrie to search for

Information in the Device Audit Log reporto The sort order for the Device Audit Log (search) report is audit /og entry number.The information in the Device Audit Log (search) report is based on the log entries chosen in theAudit log Entries window (see Figure 617 on page 52).The Device Audit tog (search) report contains the information listed in Table G8.

IableFB Device Audit Log (search) report sections.

Hmder Standard header described in Header printed on reporb onpage 38.

Evert [ame Lisb the name of the Event used in the report.device name, serial number Lists the device t/pe (eSlate or JBC) and the device's public serial

number.polling place Lisb the name of the polling place.Entry column Lists the log entry number.lime column Lists the date and time of the log entry.Code column Lists an internal code value.Descriptlon column Lists the log entry type for the log entry.Status column Lists an internal status value,Data column Liss an intemal data value.looter Siandard footer described in Faoters printed on rcporb on

page 38.

Device Audit Log (search) ReportChapter 6 Reports 51


Softv,we V. 1.0 eslaterusERVotu 6AA01A2 Rev. A

Sfeps for.'

y' To open the Audit tog Serch window so you can view theDevice Audit Log (search) repon:1 From the Reports menu, select furdit Search (see

Figure 6'15).The Audit Log Search window appean (see Figure 6-16).

2 Fmm the Event list box, select the Event to use in thererxtrL

Figure G15 Reporb menu showing dre AuditSearch choice.

3 From the Device list box, select a devicetYPe:

. .lBC - generates the report for JBCS in theEvent

. e.Slate - generats the report for eSlates inthe Event,

Figure &f 6 Audit Log Search window.

4 Select an election type option:. Early Election - Sets the report to

Early Voting.. Election Day - Sea the report to

Election Day voting.

5 [email protected] Audit Log Entie windowappean (see Figure 61V.

6 ln the Audit log Entries window,selea the EnS Type you want toinclude in the report (seeFigure 617).To select multiple Entry Types,hold dorvn the Ctrl key as youclick.

Figure 6-17 Audit Log Entuies windcnv with an Entry Type selected.

7 clickEffil.The Audit Log Search Report window appears (see Figure G18 on page 53).

Chapter 6 ReportsOpening the report


60!9.102 lev:A _ .esJjl{ sERU:?w ogaaonyyanuat * * - softwate V. t!

Example of the Audit Log Search Report windowAn example of the Audit tog S€arch Report window containing the Device Audit Log (search) report isshown in Figure G,l8.

Dsslis As&ldtbd{ nr!9o leClslx

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n*!..lnnal n!!,0€.rlta0@€*01 640fr14D@1 EA@!aqd!@l &'@dBoo€8&r &r@6!&&r @ct3a@t q@!@l@F@t A!A@a!tadB@&l tfr0!m.l@l t&@lDt@@ot !@,I'c66@l @@o&!an e€@ra@r 9d@r?r@r a@a{ta@fi@! qd@ultc@@ q4@r9@r q.ffiso(@: o@ri|b&M1 &!6&o'|d,@t @4o@@at rnot'tttiaa60@r 0@€t@r q{@Fdt!a@rt q@reaq@@r q@fi€@@l e@.|d@r 06@ltoll@a@a 4@tc@r a@a9@l 0i@42dvr@l qd@00e@1 e@rara@1 t@,tr!6&rbl s{@9!ffdst t @raa!!Mt @t&!@r [email protected]@r !d4@rraq.]@l qd@6,@o@l td@|alr

li!r<8r|rl:g,,IE

C1 I Ardit tog Scarclr Beport windor,,,r.

Example of the Device Audit Log (search) reportPlease see Appendix A for an example printout of the Device Audit tog (search) report.

Opening the reportChapter 6 Repore 53


Softwate V. 1.0 eslateru sERvorM Onerations Manual 600G102 Rev. A

Device Audit Log ReportThe Device Audit Log report is generad using the Device Audit command in the Reports menu. ltlisb all audit lqg entries in an Event that are associated with one backed-up device. The report showsthe Event namq device public serial number, Election type, and each audit log entry', including dateand time stamp and additional entry-specific data.

To generate the report you will specify:

a An Eventa Early or Elcliono Device public serial number

Information in the Device Audit Log reporto The sort order for the Device Audit Log report is audit log entry number.The Device Audit Log report contains the information listed in Table 6-9.

_Table 6.9 Dwice Audit Log report sections.

Header Standard header described in Headers printed on reporb onpage 38.

Event name Name of d-re Event included in the reportdedce name, serial number Lists the device type (eslate or JBC) and the dwice's public serial

numoer.election mode r Lists the mode of the Election MBB:

la Testo Election

Entry column Lise the log entry number.Time column Lists the date and time of the log entry.Code column Lists an internal code value.Deccription column Lists the log entry type for the log entry.Status column Lists an internal status value.Data column Lists an internal data value.Footer Standard footer described in Footerc printed on reporb on

page 38.

54 Chapter 6 ReportsDevice Audit Log Report


6000102 Rev. A eslateru sERvdM Software V, 1 .0

for: the

r/ To open the Device Audit Report window so you can viewthe Device Audit Log report:1 From the Reports menu, select Device Audit (see

Ffture 619).The Device Audit window appean (see Figure G20).

2 From the Event list bo:; seleo the Event to use in thereoorL

3 From the Device list box, select a dwicepublic serial number.

4 Select an election type option:. Early Election - Sets the report to Early

Voting.. Election Day - Sets the report to Flection

Day voting.

Figure 619 Reporb menu showing the DeviceAudit choice.

G2O Device Audit window.

s clickffi.The Device Audit Report window appears with the Device Audit Log repoft (see Figure 5-21 onpage 56).

Opening the reportChapter 6 Reports


Softwarc v. 1.0 eslat{ sERyow Operationsllany!_ 6ooGt02 Rev. A

Example of the Device Audit Report windowAn example of the Device Audit Report window is shown in Figure 62'1.

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Example of the Device Audit Log reportPlease see Appendix A for an example printout of the Device Audit Log report.

Opening the report56 Chapter 6 Reports


6aGIo2 Rev. A estatew StRVdM Operations Manual I'oftware v. I.o

Device Cast Vote Records ReportThe Device Cast Vote Reconls report shows all of the voted options for each CVR (cast vote record)within one specific device for an Event. The report shows the name of the Event, the public serialnumber of the device and device type. and IisB for each CVR the polling place where the devicerecorded the CVR, the precinct name for the CVR, and the contest and option names of each voteditem in the CVR.To generate the report you will specif:a An Event

a Early or Electiono Device public serial number

Information in the Device Cast Vote Records reportThe report format is two columns of listings per page.I The primary sort order for the Device Cast Vote Recorde report is CVR number.o The secondary sort order for the Device Cast Vole Records report is order of contest apqarance

on the balloto The Device Cast Vote Records report contains the information listed in Table 6-10.

Table Gl0 Device Cast Vote Records report sections.

Header Standard header described in Headerc printed onreports on page 38.

Event name Name of the Event included in the report.device serial number, device type Lisb the device's public serial number and the device

type (eslate or JBC).cvR Lists the CVR number.Prccinct Lisb the name of the precinct the CVR occurred in.Polling Place Lists the name of the polling place the CVR occuned in.contests and vote€ Lists the contest names and the options voted in the

CVR.Footer Standard footer described in fuoters printed on reporb

on page 38.

Device Cast Vote Records ReportChapter 6 Repore 57


Softwarc V. 1.O estateru sERvdM operations Manua! 6O001O2 Rev. A

Steps for: the

y' To open the Device Vote Recondr Report window so youcan view the Devlce Cast Vote f,ecords repor!1 From the Repotb menu, select Device Vote Records (see

Ftgne 6.22),o R _click ffi.The Device Vote Records window appean (seeFigure G23).

Figure 6-22 Reporb menu showing the DeviceVote Recor& choice.

2 From the E'vert list box, select the Event to use in the report.3 From the Device list box, selea a device public serial number.

6'23 Device Vote Reoor& window.

4 Select an election type option:. Early Eleclion - Sets the report to Early Voting,. Election Day - Sets the report to Election Day voting.

5 [email protected] Device Vote Records Report window appears (see Figure 624 on page 59).

58 Chapter 6 ReporeOpening the repon


6AOG1O2 Reu A *latetu senvdM

Example of tfie Device Vote Records Report windowAn example of the Device Voie Records Report window is shown in Figure &'24.

Figure G24 Device Vote Recordr Repori

Example of the Device Cast Vote Records reportPlease see Appendix A for an example printout of the Device C-ast Vote Records report

Safrware V. 1.A

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Opening the reportChapter 6 Reporb


Sofwate V. l,a eslatery sERvoM 6Q0G102 Rev. A

PrecinctThe Votes by Precinct report can be generated for eSlat* orJBCs in an Event. lt lists the voted optionsfor each CVR (cast vote record) in a specific precinct The report shows name of the Event and, foreach precinct, lise for each CVR the polling place where the device recorded the CVR, the publicserial nr.lmber of the device, and the contgt and option names of each voted item in the CVR.To genente the report you will speciry:

a An Event. Early or Election

a Device type (eSlate or JBC)a The Drecinct

Information in the Votes by Precinct reportThe report format is hro columns of listings per page.a The primary sort order for the Yotes by Pr€.inct report is precina.o The secondary sort order for the Votes by Precinct report is polling place name.a The tertiary sort order for the Votes by Ptecinct report is order of contest appearance on the ballot,The Yotee by Precinct report contains the information listed in Table 6-11.

Eble GU Vote by Precinct report sections.

Head€t Standard header described in Headerc printed on reports onpage 38.

Event name Name of the Event included in the reDorlPrccinct Lists the name of the precinct selected for the reportPolling Place Lisb the name of the polling place the CVR occurred in,Serial LisE &e devicet public serial number and the device type (eSlate or

.lBc).cortgb and r,ote Lists the contst names and the options voted in the CVR.Footet Standard footer described in Footers printed on reporb on page 38.

a . ^ . . lDreps ror.' upenrng me reporr

r/ To open the Device Vole Records by Precinct Reportwindow:1 From the Reporb menu, select Vote by Precinct (see

Frgure 6.25),OR

clickffi.Ihe VoGs by Precinct window appean (see Figure &26on page 6l).

F@re G25 Repor& menu shor,v;ng the Votes by Precinct choice.

Chapter 6 ReportsVote By Precinct Report


600&102 Rev. A estatJM smvdM Software V, 1 .O

626 Votes bv Precinct window.

2 Fmm the Event list box, select the Event to use in the report3 From the Device list box, select a device type:. eslater JBC4 Selecl an election type option:r Eady Election - Ses the repod to Early Voting.r Election Day - See the repon to Election Day voting.

5 [email protected] Precinct klection windowappean (see Figure 6'27).

6 In the Precinct Selection window,selecl the precinct to use in thereport (see Figure &28).

. To selecl multiple precincts, holddown the Ctrl key as you click.

z dickffifThe Device Vote Records byPrecinct Report window appean(s€e Figure 6.29 on page 62).

Figure G27 Precinct Selection window.

Figure G28 Precincl selection window with 1 precinct selected.

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Opening the reportChapter 6 Reports 61


Softwarc v. 1.0 estutew 1ERVOM ore tions Manual 600A-102 Rev. A

Example of the Device Vote Records by Precinct Report windowAn example of the Device Vote Records by Precinct Report window with the Votes by Precinct reportis shown in Figure 6.29.

6'29 Dwice Vote Records by Precinct Report window.

Example of the Votes by Precinct reportPlease see Appendix A for an example printout of the Votc by Precinct report.

Clnpler 6 ReportsOpening the report


6a0&1a2 Rev, A eslateM SER/<{ operations Manual Software V. 1.0

SERVO InternalThe SERVO Internal Audit report lists the audit log entries for the audit log intemal to SERVO. Thereport lists description of audit log entry, date and time stamp, user lD and data associated with theentry.

Information in the SERYO Internal Audit reportI The sort order for the SERVO lrtemal Audit report is sorted by date and $me stamp.Tbe SERVO Internal Audit reDort contains the information listed in Table 6,12.

Table G'l2 SERVO lnternal Audit report sections.

Header Standard header described in Headen printed on reporb onpage 38.

Description column Lists the type of transaction that occurred.Dale colurnn LisG the date and time of the transaction.User column Lists the name of the user logged in to SERVO.Data column Lisb data relevant to the transaction. For example, device lD for

devices assigned or backed up.Footer Standard footer described in Footerc printed on reports on

page 38.

the report

r/ To open the SERVO Audit Log Report window so you canview the SERYO lntemal Audit report:o From the Reporb menu, select SIRVO Audit (see

Figure 630)OR

dickffi.The SERVO furdif log Report window appears (seeFigure G31),

Figufe 6-30 Reporb rnenu showing the SERVOArdit choice.

SERVO lnternal Audit ReportChapter 6 ReporE


Example of the SERVO Audit Log Report windowAn example of the SERVO Audit Log Report window is shown in Frgure 63f .

Fgutt &'31 SERVO Audit t og Report window.

Example of the SERVO lnternal Audit reportPlease see Appendix A for an example printout ofthe SERVO lntemal Audit report.

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Chapter 6 ReporsOpening the report


6O0G 102 Rev. A eslatem SERVdM operations Manua! Software V. l.O

& € a & 5 e r e t & & r & g | e lSERVO Chapter 7

User Administration

Main Topics

Defining a User, this page.

o Adding a user on page 56.a Changing a user" password or privileges on page 57.o Deleting a User on page 67.Notes about defining users on page 58.

Overview, this page.

OverviewAny user who has User Administrative privileges within SERVO can:o add or delete a usert change a user's privileges

I change a user's password

OvervietryChapter 7 User Administration


Software V, 1.0 eSIateM SERVOM Operations Manual 6000-Ia2 Rev. A

Defining a UserAn Adminisuator with User Administration privileges can add ormodiff user names, passwords, and privileges for acces to the SERVOapplication with the Administralion command in the Usen menu, (SeeFigur€ 7-1).

Figure 7-l User menu.

Usea of the SERVO application can be assigned one or more of the following privileges:a User Administration

a Event Administration

o EquipmentAdministration

a Equipment Backup and Reseta Election Recou nURecovery

a Reporting

Privilqes for a user are defined by the Administrator.User login names must be unique.y' To define a new user's User lD, the userJs password, and the user,s privileges:

1 Login to SERVO as an Administrator user witi User Administntion privilege.2 From the User menu, select Administration (see Figure 7-1),

- OR - click ffi, the User Administration too[.

The User Administration window appears (see Figure 7-2).

7-2 User Administnation window.

3 In the User Name field, type the name the user must tlpe into the SERVO Login windora (seeFigure 1-3 on page 16).

4 ln the hssword field, type the password the user must type into the SERVO Login window.NOfi: The password is not case-sensitive when the user types it in the SERVO Login window.

5 In the Confirm field, type the password again.6 Click in the privileges check boxe to place a check mark for the privileges the user will have.

z cti* ffiffi| to save your changes.

66 Chapter 7 User AdministrationDefining a User


600O102 Rev. A . eSlateru SERVaN Operations Manua! --- Software V. 1.0

leges

Privileges for a user are defined by the Administrator.y' To change a use/s password, and/or privilqes:

1 login to SERVO as an Administrator user with User Mminishation privileges.2 From the User menu, select Administration (see Figure 7-1),

- OR - click ffi, the user Administration tool.

The User Administration window appears (see Figure 7-2 on Wge 661.

3 ln the User Name list box, select the name of the user you want to work with.4 ln the Fassword field, type the password the user must type into the SERVO Login window.

NOTE: The password is not case-sensitive when the user t',pes it in the SERVO t ogin window.5 In the Confirm field, type the password again.6 Click in the privilegc check boxe to place a check mark for the privileges the user will have.

z cti.r ffil to save )'ur changes.

y' To delete a user:1 Login to SER|I/O as an Administrator user with User Administration privilqes.2 From the User menu, select Adminbtration (see Figure 7-l),

- OR - click ffi, the User ldministration tool.

The User Adminishation window appears (see Figure 7-2 on page 65).

3 ln the User Name list box, select the name of the user you want to delete.The use/s definitions app@r in the User Administration window (see Figure 7.3).

Figure 7-3 A user selected to delse in the User Administralion window.

4 oict ffi to remove tle user.The User Mminishation window closes.

Changing a user's password or privilegeChapter 7 User Administration 67


Soft*are V. 1.0 *latefu srnvdM owations Manual @00-lA2 Rev. A

Notes ahout defining userslf the values for the he$flord and confirm ffelds do not match when pu

"ti.t ffil in the UeerMministration windol, the message shorn in Fgure 74 appean.

1 dick @to close the dialog box.2 ln the Urer Administration window, retype the values for the

Pastmrd and Cottfirm fields.

r cti.t ffil b save your changes.

7a W*vod btFy dialog box.

Chapter 7 User Admin istrationDeleting a User


Software V. 1.a esIateru SERVOW Operations Manua! 6AA&102 Rev. A

SERVO& r & @ 6 l & l @ a 6 | 8 s r 6

lndex

AAdd Device window 23Add Event window 19adding

d*rice 22Event 19usen 56

audit log 10bacJced-up 10device 10report for emire audit log for one device in an

Event 54report for specific entries in a device audit log 51SERVO 10

Audit Log Entrig window 52Audit Log Search Report windo\r 53Audit log Search window 52

Bback upa device 25Backed Up Devices rqoa 43Backed Up Device Report window 45Backed Up Devices windor,,r 44backing up a device 24Backup Device windo,n 24, 25, 26, 27Ballot NoiM Operations Manual lt1Balloi Ori6irntion Sofovare SystemrM Operations

Manual ll

cconnectioDs to SERS'O PC 15CV& definition IOlR1 erasing 25, 27

Ddefining

Event 19usen 66

definitions 8deleting usen 57device

adding 22audit log 10, 51, 54back up 25backing up 24connections 15definition 8reettin8 25, 27

Device Audit Log (search) report 5lDevice Audit Log report 54Device Audit Report window 56Device Audit window 55Device Cast Vote Records by Precinct window 62Device C-ast Vote Records report 57Device Connectivity reports 46Device Connectivity windor,v 48Device menu 21, 22, 24, 27, 34, 31, 34Device Recount windor,,r 30, 31Device Reset window 27Device Vote Records by Precinct Report wi ndow 62Device Vote Records Report window 59Device Vote Records window 58dialog boxes

Login Enor 16MBB required 19, 32hs.rword Entry 68Unable to add event 19

documentationroadmap 1l

lndex 69


Soflwarc V. 1.0 eslatew sERvdM

Eelection rccount 29Equipment Lis report 4lEquipment List Report window 42equipment lisf importing 28equipment needed 14erasing CVRs and intemal audjt logs 25, 27eSlate

backup 24connection to SERVO rc 15erasing CVRS and tntemal audit logs 25, 27

eslate C-onnectivity report 46eSlate Connectivity report window 50eSlateJerirred recount MBD 31esla€M Ballot otigination Sof&vare Sysrlmtu

Operations Manual 1'leslateru BOSS Administrative Databases Operations

Manual 11eslatew Elecaonic Uoting System Pmduct

Desaiption 1'leSlaterumanuals 11sslateM Precinct Voting System

DAU 5000 Voting Unit Setup Manual IIEarly Voting Manual I I

eslat{M Precinct Voting SystemElectlon Day Manual 1 1

eslatefu SERvoM Operations Manual 11eslatefu TallyM Srstem Operations Manual 11Evem

adding 19adminifration 77delrnrng lbdefinition I

Event menu 17, 18Frport window 40€r(pod,ngz report 40

FFile menu 28

Ggetting srarted l3glossary ofterms 8

HHart lntercivic - SEFS/O window l6

Iillustration, device conneclions 1 5importing equipment list 28

6400-102 Rev. A

JBCbackup 24connection 15definition fudge's Booth Controller) Ierasing CVRs and intemal auditlog; 25, 27resetting intemal clock 25, 27

JBC Connectivity report 46JBC Connectivity report windol'/ 49IBC-derived recount MBB 30

LLogin Enor dialog box 16Lag,in window 16

Mmanuals 1 1MBB

recount from eslate backup 31recount from JBC backup 30recwery 33

MBB requircd dialog box 19, 32menus

Device 2'1, 22, 24, 27,30, 31, 34Event 17, 18File 28Reporrs 37, 41,44, 48,52, 55, 58, 60, 63User 66

oOpen windora 28

Ppasslrord

changing 67login I6, 66

hssword Entry dialog box 68Post-€lection task 14Precinct Seledion window 61Precinct Voting System

DAU 5000 Voting Unit Setup Manual 11Early Voting Manual 1 1Election Day Manual 1 1

Pre-election tasks 13Print window 40printing a report 39privileges 66

changing 67users 66

70 lndex


6040rc2 Rev. A estatery sERvorM Software V, LO

definition IEarly Voting Manual 11Eleciion Day Manual 1 1

Rr€ount 29

from eSlate data 31from JBC data 30

recoveryMBB 33

reporls 37Backed Up Dwices 43closing window 40Dwice Audit Log 54Device Audit Log (search) 51Device Cast Vote Reords 57Device Connectiity 46Equipment List 41eslate Connedivity 46examples 73exponing 40JBC Conneaivity 46printing 39searching in 38SER/O Intemal Audit 63vielving 38Votes by Precinct 60

Reporr menu 37,41,44,48, 52, 55, 58, 60, 63reetting

device 25, 27irtemal clock of a JBc 25, 2V

5Search window 39searchirg in a repon 38sERrr'o

audit log 10device connections 15environment Ifeaturs 9gefting *arted 13logging in 16starting 16

SERVO Audh Log Report windo\,v 64SERVO tntemalAudit report 63SERVO togin window 15

TTally

definition 8Tallyru System Opratiom Manual 'l 1terms 8

UUnableto add event dialog box 19User Administration window 66, 67, 58User menu 66users

adding 66administration 65changing login password 67deleting 67login pass,word 66password 16privileges 66User lD 1 6, 66

vVotes by Precinct report 60Votes by Precinct window 61

wwindows

Add Dwice 23Add Event 19Audit Log Entries 52Audit Log Search 52Audit Log Search Report 53Backed Up Dwicc 44Backed Up Devices Report 45Backup Device 24, 25, 26, 27Device Audit 55Device Audit Report 56Device Cast Vote Records by Precina 62Device Connectiity 48Device Recount 30, 31Device Reet 27Device Vote Records 58Device Vote R€ords by Precinct Report 62Device Vote Records Repon 59Equipment List Report 42eslate Connectivity rport 50Export 40Hart tntercivic - SERVO 16JBC Connectivity report 49Open 28Precinct Selection 6'1Print 40Search 39SERVO Audit Log Report 64SERVO Login 16User Administration 66, 67, 68Votes by Precinct 61

lndex 71


Softuare V. 1 .0 eslate:q sERvoM Aperctions Manual _ 6aau!:!2 Rev. A

72 lndex


60AG1O2 Rev. A eSIateM SERvoM operailons Manual Sofware V. 1.0

B t s t & r & t 6 | @ e r & l & r x s & lSERVO Appendix A

Sample Rep orts

List of SERVO Reportso Equipment List Report

o Backed Up Devices Report

a Device Connectivity Reports

o Device Audit tog (search) Report

o Device Audit log Report

a Device Cart Vote Records Report

a Votes By Pr€cinct Report

a SERVO Internal Audit Report

List of SERVO RepoGAppendix A Sample Repors


Soflwarc V. 1 .0 eSlate"'' SERVO"'' Opentions Manual 60AG102 Rev. A

74 Appendix A Sample Repor*List of SERVO Reports


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