Introduction to Management Topic 1 – 1.1

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Essentials of Management

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.2

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Scope and Coverage This topic will cover:

• The role of managers in organisations• The main functions of management• The characteristics of an organisation• The importance of management in today’s

business environment

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.3

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Learning Outcomes By the end of this topic students will be able to:

• Discuss and explain the basic functions of management within an organisation

• Understand the key skills required by a successful manager

• Explain the importance of effective management in today’s organisations

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.4

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What is a Manager?• Works with and through other

people• Coordinates their work

activities• Ensures that organisational

goals are accomplished

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.5

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Managerial Levels

• Duplicate this slide to continue the presentation.

TopManagers

Middle Managers

First-Line Managers

Non-managerial Employees

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.6

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Key Aspects of Management

• Efficiency – coordinating work activities so that they are completed efficiently and effectively

• Effectiveness – getting the most output from the least amount of inputs

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.7

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Management Functions

• Planning• Organising• Leading• Controlling

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.8

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Planning• Defining goals• Establishing strategies

for achieving these goals• Developing plans to

integrate and coordinate activities

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.9

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Organising• Determining tasks to

be done• Identifying who is to

do them• Establishing who

reports to whom and where decisions are made

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.10

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Leading• Motivating subordinates• Influencing individuals or

teams• Selecting most effective

communication• Dealing with employee

behaviour issues

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.11

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Controlling• Monitoring actual

performance• Comparing actual to standard• Taking corrective action if

necessary

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.12

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Mintzberg’s Managerial RolesInterpersonal Informational Decisional

Figurehead – symbolic head

Monitor – obtains wide variety of information

Entrepreneur – searches for opportunities

Leader – motivates subordinates

Disseminator – transmits information within organisation

Disturbance handler – responsible for corrective action

Liaison – maintains network of outside contacts

Spokesperson – transmits information to outsiders

Resource allocator – allocates resources of all kinds

Negotiator – undertakes major negotiations

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.13

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Essential Management Skills• Technical skills - knowledge and proficiency in a

specialist field• Human skills – ability to work well with both

individuals and groups • Conceptual skills – ability to think about and

conceptualise complex situations

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.14

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Characteristics of an Organisation

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.15

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Changing Nature of OrganisationsTraditional Organisation New Organisation

Stable

Inflexible

Job-focused

Permanent jobs

Rule-oriented

Workday of 9 to 5

Hierarchical relationships

Work in office during specific hours

Dynamic

Flexible

Skills-focused

Temporary jobs

Customer-oriented

Workdays have no boundaries

Lateral/networked relationships

Work anywhere, anytime

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.16

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Changing Nature of Management

• Changing technology• Increased threats to security• Increased emphasis on ethics• Increased competitiveness

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.17

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The Need for Management

Management is needed…

Management is needed…

All organisational areasmanufacturing, IT,human resourcesaccounting etc.

All organisational areasmanufacturing, IT,human resourcesaccounting etc.

All organisation levelsfrom the bottom to the top

All organisation levelsfrom the bottom to the top

All types of organisationsprofit and not-for-profit

All types of organisationsprofit and not-for-profit

All sizes of organisationssmall to large

All sizes of organisationssmall to large

Malik PereraBSc.(Col.), MBA (Col.)

Introduction to Management Topic 1 – 1.18

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Summary• Efficiency and effectiveness are key aspects of

successful management• The core management functions are planning,

organising, leading and controlling • Management roles are grouped around

interpersonal relationships, transfer of information and decision making

• Management needs to change to keep pace with the changing business environment

Malik PereraBSc.(Col.), MBA (Col.)