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Exactta Communications Exactta Communications Sales Training Part One Sales Training Part One Everything you need to know Everything you need to know about Exactta and the Exactta about Exactta and the Exactta SIM Card” SIM Card”
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Page 1: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

Exactta Communications Sales Exactta Communications Sales Training Part OneTraining Part One

Exactta Communications Sales Exactta Communications Sales Training Part OneTraining Part One

““Everything you need to know about Everything you need to know about Exactta and the Exactta SIM Card”Exactta and the Exactta SIM Card”

““Everything you need to know about Everything you need to know about Exactta and the Exactta SIM Card”Exactta and the Exactta SIM Card”

Page 2: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

About UsAbout UsAbout UsAbout Us Exactta Communications is a pioneer in the Exactta Communications is a pioneer in the

prepaid telecommunications industry. It prepaid telecommunications industry. It provides its customers with telephone and provides its customers with telephone and Internet connections using the latest Internet connections using the latest technology and most competitive rates. technology and most competitive rates.

Our Customer Service operates in 6 Our Customer Service operates in 6 languages, 24 hours a day, 7 days a week. languages, 24 hours a day, 7 days a week. Our company policy is to provide the Our company policy is to provide the highest level of quality in the services we highest level of quality in the services we offer for our customers, promoting offer for our customers, promoting “Sa“Satisfaction and Loyalty” to our company.tisfaction and Loyalty” to our company.

Exactta Communications is a pioneer in the Exactta Communications is a pioneer in the prepaid telecommunications industry. It prepaid telecommunications industry. It provides its customers with telephone and provides its customers with telephone and Internet connections using the latest Internet connections using the latest technology and most competitive rates. technology and most competitive rates.

Our Customer Service operates in 6 Our Customer Service operates in 6 languages, 24 hours a day, 7 days a week. languages, 24 hours a day, 7 days a week. Our company policy is to provide the Our company policy is to provide the highest level of quality in the services we highest level of quality in the services we offer for our customers, promoting offer for our customers, promoting “Sa“Satisfaction and Loyalty” to our company.tisfaction and Loyalty” to our company.

Page 3: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

The high quality services we provide: Sim Cards The high quality services we provide: Sim Cards with IP technologywith IP technology for mobile phones, phone cards, for mobile phones, phone cards, and a fast and full Internet service in our Totems and and a fast and full Internet service in our Totems and Internet Kiosks. Our excellent reputation over the past Internet Kiosks. Our excellent reputation over the past 16 years, accomplished by our communications 16 years, accomplished by our communications network with centrally located offices in USA, Europe, network with centrally located offices in USA, Europe, and South America assure the continuity of our and South America assure the continuity of our services worldwide.services worldwide.

Our understanding of the importance of Our understanding of the importance of

communication for international travelers, tourism communication for international travelers, tourism industries etc.,industries etc., the safety of our quality control the safety of our quality control standards,standards, the 24-hour year round customer service the 24-hour year round customer service with the fastest response time to requests and with the fastest response time to requests and concerns make Exactta Communications a solid and concerns make Exactta Communications a solid and reliable company in the field of telecommunications.reliable company in the field of telecommunications.

The high quality services we provide: Sim Cards The high quality services we provide: Sim Cards with IP technologywith IP technology for mobile phones, phone cards, for mobile phones, phone cards, and a fast and full Internet service in our Totems and and a fast and full Internet service in our Totems and Internet Kiosks. Our excellent reputation over the past Internet Kiosks. Our excellent reputation over the past 16 years, accomplished by our communications 16 years, accomplished by our communications network with centrally located offices in USA, Europe, network with centrally located offices in USA, Europe, and South America assure the continuity of our and South America assure the continuity of our services worldwide.services worldwide.

Our understanding of the importance of Our understanding of the importance of

communication for international travelers, tourism communication for international travelers, tourism industries etc.,industries etc., the safety of our quality control the safety of our quality control standards,standards, the 24-hour year round customer service the 24-hour year round customer service with the fastest response time to requests and with the fastest response time to requests and concerns make Exactta Communications a solid and concerns make Exactta Communications a solid and reliable company in the field of telecommunications.reliable company in the field of telecommunications.

Page 4: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

Vision, Mission, and GoalVision, Mission, and GoalVision, Mission, and GoalVision, Mission, and Goal

Our Vision:Our Vision: Remain a leader in communications Remain a leader in communications services with the quality and service of a strong services with the quality and service of a strong organization.organization.

Our Mission:Our Mission: To provide solutions to all our clients To provide solutions to all our clients because we are the best choice in quality, because we are the best choice in quality, technology, service and support; while prioritizing the technology, service and support; while prioritizing the welfare and growth of our employees.welfare and growth of our employees.

Our Goal:Our Goal: Continued growth and expansion into new Continued growth and expansion into new markets to continue offering new and innovative markets to continue offering new and innovative telecommunications products that will surprise our telecommunications products that will surprise our customers.customers.

Our Vision:Our Vision: Remain a leader in communications Remain a leader in communications services with the quality and service of a strong services with the quality and service of a strong organization.organization.

Our Mission:Our Mission: To provide solutions to all our clients To provide solutions to all our clients because we are the best choice in quality, because we are the best choice in quality, technology, service and support; while prioritizing the technology, service and support; while prioritizing the welfare and growth of our employees.welfare and growth of our employees.

Our Goal:Our Goal: Continued growth and expansion into new Continued growth and expansion into new markets to continue offering new and innovative markets to continue offering new and innovative telecommunications products that will surprise our telecommunications products that will surprise our customers.customers.

Page 5: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

Our ProductsOur ProductsOur ProductsOur Products

International SIM CardsInternational SIM CardsPrepaid Phone CardsPrepaid Phone CardsVending and Internet KiosksVending and Internet KiosksFollow Me ServiceFollow Me Service

International SIM CardsInternational SIM CardsPrepaid Phone CardsPrepaid Phone CardsVending and Internet KiosksVending and Internet KiosksFollow Me ServiceFollow Me Service

Page 6: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

What YOU will be sellingWhat YOU will be sellingWhat YOU will be sellingWhat YOU will be selling• International (Exactta) SIM CardsInternational (Exactta) SIM Cards

Your Goal is to gain the highest number of Your Goal is to gain the highest number of distribution points for the Exactta SIM distribution points for the Exactta SIM card by visiting potential distributors card by visiting potential distributors located in Airports (Change Bureau, located in Airports (Change Bureau,

Baggage Wrapping, Cell phone Stores, Baggage Wrapping, Cell phone Stores, General Boutiques), Hotels, Tourism General Boutiques), Hotels, Tourism

Agents and others and selling the Agents and others and selling the Exactta SIM card to them.Exactta SIM card to them.

• International (Exactta) SIM CardsInternational (Exactta) SIM Cards

Your Goal is to gain the highest number of Your Goal is to gain the highest number of distribution points for the Exactta SIM distribution points for the Exactta SIM card by visiting potential distributors card by visiting potential distributors located in Airports (Change Bureau, located in Airports (Change Bureau,

Baggage Wrapping, Cell phone Stores, Baggage Wrapping, Cell phone Stores, General Boutiques), Hotels, Tourism General Boutiques), Hotels, Tourism

Agents and others and selling the Agents and others and selling the Exactta SIM card to them.Exactta SIM card to them.

Page 7: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

What is an International (Exactta) What is an International (Exactta) SIM Card?SIM Card?

What is an International (Exactta) What is an International (Exactta) SIM Card?SIM Card?

An Exactta SIM Card is a chip that is An Exactta SIM Card is a chip that is inserted into your cellular phone that inserted into your cellular phone that allows you to travel all around the world allows you to travel all around the world making phone cards without paying long making phone cards without paying long distance or roaming charges.distance or roaming charges.

Page 8: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

Building CredibiliBuilding CredibiliBenefits of the Exactta SIM Benefits of the Exactta SIM Card for TravelersCard for Travelers

Building CredibiliBuilding CredibiliBenefits of the Exactta SIM Benefits of the Exactta SIM Card for TravelersCard for Travelers

Call from your mobile phone without paying roaming feesCall from your mobile phone without paying roaming fees Coverage in 150 countriesCoverage in 150 countries Send and receive text messagesSend and receive text messages Receive calls at the best pricesReceive calls at the best prices Buy the SIM card only ONCEBuy the SIM card only ONCE Just one card for all countries coveredJust one card for all countries covered Call details available onlineCall details available online Price for recharges available onlinePrice for recharges available online Rechargeable by telephone, Internet, or automaticallyRechargeable by telephone, Internet, or automatically SIM Card is prepaid. NO bills, NO contracts, NO monthly SIM Card is prepaid. NO bills, NO contracts, NO monthly

feesfees Receive a +44 (UK) number for Global callsReceive a +44 (UK) number for Global calls Or a +1 number when inside the USAOr a +1 number when inside the USA 24/7 Customer Service in your language24/7 Customer Service in your language Easy to useEasy to use

Call from your mobile phone without paying roaming feesCall from your mobile phone without paying roaming fees Coverage in 150 countriesCoverage in 150 countries Send and receive text messagesSend and receive text messages Receive calls at the best pricesReceive calls at the best prices Buy the SIM card only ONCEBuy the SIM card only ONCE Just one card for all countries coveredJust one card for all countries covered Call details available onlineCall details available online Price for recharges available onlinePrice for recharges available online Rechargeable by telephone, Internet, or automaticallyRechargeable by telephone, Internet, or automatically SIM Card is prepaid. NO bills, NO contracts, NO monthly SIM Card is prepaid. NO bills, NO contracts, NO monthly

feesfees Receive a +44 (UK) number for Global callsReceive a +44 (UK) number for Global calls Or a +1 number when inside the USAOr a +1 number when inside the USA 24/7 Customer Service in your language24/7 Customer Service in your language Easy to useEasy to use

Page 9: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

How does the Exactta SIM Card How does the Exactta SIM Card work?work?

How does the Exactta SIM Card How does the Exactta SIM Card work?work?

The Exactta SIM card uses VoIP technology to connect phone The Exactta SIM card uses VoIP technology to connect phone calls and provide the lowest rates possible in the market. calls and provide the lowest rates possible in the market.

1- 1- Turn off your phone. Remove the battery and chip from Turn off your phone. Remove the battery and chip from your phone (store in a safe place). Remove the Exactta SIM your phone (store in a safe place). Remove the Exactta SIM card chip that comes with the plastic container and insert it in card chip that comes with the plastic container and insert it in the place designated for the SIM card. Reinsert the battery.the place designated for the SIM card. Reinsert the battery.

2-2- Turn on your phone. Wait. On your telephone screen, Turn on your phone. Wait. On your telephone screen, _(Prompt/ Underscore) will appear with a message saying: _(Prompt/ Underscore) will appear with a message saying:

3-3- Type in PIN number (3 attempts). Type in PIN number (3 attempts). 4-4- If you are located in:United States: Dial 2, input PIN, press If you are located in:United States: Dial 2, input PIN, press

send.England: Dial 3, input PIN, press send.Rest of the send.England: Dial 3, input PIN, press send.Rest of the World: Dial 1, input PIN, press send.World: Dial 1, input PIN, press send.

5-5- Ignore any message appearing on the screen. Wait until Ignore any message appearing on the screen. Wait until your mobile phone finds an available local network. When your mobile phone finds an available local network. When this stops, it is ready to use.this stops, it is ready to use.

The Exactta SIM card uses VoIP technology to connect phone The Exactta SIM card uses VoIP technology to connect phone calls and provide the lowest rates possible in the market. calls and provide the lowest rates possible in the market.

1- 1- Turn off your phone. Remove the battery and chip from Turn off your phone. Remove the battery and chip from your phone (store in a safe place). Remove the Exactta SIM your phone (store in a safe place). Remove the Exactta SIM card chip that comes with the plastic container and insert it in card chip that comes with the plastic container and insert it in the place designated for the SIM card. Reinsert the battery.the place designated for the SIM card. Reinsert the battery.

2-2- Turn on your phone. Wait. On your telephone screen, Turn on your phone. Wait. On your telephone screen, _(Prompt/ Underscore) will appear with a message saying: _(Prompt/ Underscore) will appear with a message saying:

3-3- Type in PIN number (3 attempts). Type in PIN number (3 attempts). 4-4- If you are located in:United States: Dial 2, input PIN, press If you are located in:United States: Dial 2, input PIN, press

send.England: Dial 3, input PIN, press send.Rest of the send.England: Dial 3, input PIN, press send.Rest of the World: Dial 1, input PIN, press send.World: Dial 1, input PIN, press send.

5-5- Ignore any message appearing on the screen. Wait until Ignore any message appearing on the screen. Wait until your mobile phone finds an available local network. When your mobile phone finds an available local network. When this stops, it is ready to use.this stops, it is ready to use.

Page 10: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

Where are we currently selling Where are we currently selling the Exactta SIM card?the Exactta SIM card?

Where are we currently selling Where are we currently selling the Exactta SIM card?the Exactta SIM card?

We are in different sales points at Airports in We are in different sales points at Airports in ColombiaColombia PanamaPanama MiamiMiami SpainSpain MexicoMexico BrazilBrazil ChileChile

Open soon in Paris, Manchester, Jamaica, Santo Open soon in Paris, Manchester, Jamaica, Santo Domingo, Punta Cana in Dominican Republic, New Domingo, Punta Cana in Dominican Republic, New York, Houston, Cincinnati, BarcelonaYork, Houston, Cincinnati, Barcelona

We are in different sales points at Airports in We are in different sales points at Airports in ColombiaColombia PanamaPanama MiamiMiami SpainSpain MexicoMexico BrazilBrazil ChileChile

Open soon in Paris, Manchester, Jamaica, Santo Open soon in Paris, Manchester, Jamaica, Santo Domingo, Punta Cana in Dominican Republic, New Domingo, Punta Cana in Dominican Republic, New York, Houston, Cincinnati, BarcelonaYork, Houston, Cincinnati, Barcelona

Page 11: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

Price of the Exactta SIM Card Price of the Exactta SIM Card for Travelerfor Traveler

Price of the Exactta SIM Card Price of the Exactta SIM Card for Travelerfor Traveler

Price of the actual SIM Card is $15 the additional amount Price of the actual SIM Card is $15 the additional amount is the customers first prepaid balance to make calls.is the customers first prepaid balance to make calls.

In the USAIn the USA $30$30 $50$50 $100$100

In EuropeIn Europe 30 Euro30 Euro 50 Euro50 Euro 100 Euro100 Euro

For other world wide locations please consult with your For other world wide locations please consult with your team leaderteam leader

Price of the actual SIM Card is $15 the additional amount Price of the actual SIM Card is $15 the additional amount is the customers first prepaid balance to make calls.is the customers first prepaid balance to make calls.

In the USAIn the USA $30$30 $50$50 $100$100

In EuropeIn Europe 30 Euro30 Euro 50 Euro50 Euro 100 Euro100 Euro

For other world wide locations please consult with your For other world wide locations please consult with your team leaderteam leader

Page 12: Exactta Communications Sales Training Part One Everything you need to know about Exactta and the Exactta SIM Card.

Please go on to Part 2 of your Please go on to Part 2 of your training calledtraining called“Everything you Need to Know “Everything you Need to Know about Distributor Sales about Distributor Sales Procedure”Procedure”

Please go on to Part 2 of your Please go on to Part 2 of your training calledtraining called“Everything you Need to Know “Everything you Need to Know about Distributor Sales about Distributor Sales Procedure”Procedure”


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