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May Meaning Meeting 2008 2
Presentation ‘Score’
• Theoretical background: Coordination
• Conceptualization: Musicking
• Methods & Data
• Places of Meaning in Choir
• Framing attempt
• Questions for MMMMembers
May Meaning Meeting 2008 3
Introduction
• Dissertation work: Understanding the
experience of successful coordination
• Context:
– Complex, interdependent group task
– Musicking (Small, 1998) as coordination and
organizing
May Meaning Meeting 2008 4
Theory on Coordination
• Coordination in Psychology – Synchrony (Bernieri, Reznick, & Rosenthal, 1988)
• Coordination in Organizational Studies
– Organizational Design (Galbraith, 1977; Lawrence &
Lorsch, 1967)
– Contingency theories (Thompson, 1967; Van de Ven
et al., 1976)
May Meaning Meeting 2008 5
Theory on Coordination (cont’d)
• Coordination between individuals at work:
– Relational coordination (Gittell 2001; 2002)
– Energy-in-conversation (Quinn & Dutton, 2005)
– Heedful interrelating (Weick & Roberts, 1993)
May Meaning Meeting 2008 6
Central Problem: What we (don’t) know about coordination
• We know ways of “managing” coordination• But how is it actually experienced or enacted?
• Coordination depends on mindfulness of
interdependencies (Dougherty, 1992; Heath & Staudenmayer, 2000;
Weick & Roberts, 1993)
• Mindful of what exactly? Where is attention focused?• Coordination also involves the emergence of a new,
holistic form (Fleck, 1979; Weick & Roberts, 1993)
• Where does a sense of “being group” come from?
How is it related to coordination?
May Meaning Meeting 2008 7
• The psychological experience of coordination
• A dual characterization– Attention (to self-in-relation-to-other)– Feeling (of “being group”)
• A multi-modal communicative achievement
Research Focus
May Meaning Meeting 2008 8
Conceptual Framework(Successful) Coordination involves:
• Individuals interrelating action mindfully, attending to the relationship between self- and other-produced actions (cf. Weick & Roberts, 1993).
• Individuals apprehending being of a group, a “whole” that is greater than the sum of its parts (Sandelands, 1998; 2003).
May Meaning Meeting 2008 9
What I mean by “work”
• A broad view of organizing
• Interrelated action to achieve collective purpose (Weick, 1979)
• Interest in the phenomenology (the in-the-moment-experience) of interrelating action as a collective
May Meaning Meeting 2008 10
Music as context
• Chorus as organizational form• Singing in choir is most popular public arts
activity (NEA survey, 1998)
• Almost 200-strong, community choir in Midwestern town
• “Best Choral Performance” Grammy winners• Conductor prepares choir for other
conductors, performance with symphony orchestras
May Meaning Meeting 2008 11
Motivation of Research
• Novice to choral singing and musical performance
•Sensitive to issues of attention and coordination; concurrent interest in organizational cognition
• Ethnographic methods used given my insider status and the performative nature of task.
May Meaning Meeting 2008 12
Research Goals
• Ethnography = representation of a culture [and its meanings] (Van Maanen, 1988)
• Cognitive ethnography = how those meanings are created; how action embodies mind; how context shapes action and action renews context (cf. Hutchins, 1995)
May Meaning Meeting 2008 13
Meaning in the choir
How do I link meaning with my core interests of attention and feeling?
May Meaning Meeting 2008 14
Methods
• Insider/Outsider research (Bartunek & Louis,
1996; Evered & Louis, 1981)
• Participant-observation
• Semi-structured (collective) interviewing (cf. Fontana & Frey, 1994; Morgan & Spanish, 1984)
May Meaning Meeting 2008 15
Data
• Fieldnotes (8 months; 57 hours of rehearsals; 18 hours of dress rehearsals; 21 hours of public performance = 187 single-spaced pages of notes)
• Interviews (27 individuals, 7 paired interviews)
• Video (one rehearsal)
May Meaning Meeting 2008 16
Where to begin?
• What are people saying is important to them?
• Attention (demonstrated in fieldnotes and interviews)
• Feeling (demonstrated in fieldnotes and interviews)
• Explicit testimony of meaning in interviews
May Meaning Meeting 2008 17
Where is meaning in the choir?
• “Places” of meaning
• In performance/action
• In context of action
May Meaning Meeting 2008 18
Meaning in PerformancePlace of Meaning Elements of Meaning Attention and Feeling
Harmony Both Technical vs. Emotional Both Repair Both Connecting with Conductor Both
Meaning in Performance
Physicality Both Role and Identity Both Music as meaning-laden communication
More feeling; some attention
Social connection More feeling; some attention
Seating arrangement preference
Both
Meaning in Context for Action
Legitimate correction Attention
May Meaning Meeting 2008 19
Meaning in Performance
• Harmony: Meaning in “togetherness” of sound
• Focus on technical elements vs. engagement in emotion: Linked to performance quality
• Repair: Can’t “re-sing”; music comprised of related notes; obligation to audience
May Meaning Meeting 2008 20
Meaning in Performance
• Connecting with conductor: his facial expression signals performance quality; eye contact creates “shared moment”
• Physicality: co-located physical action; discomfort; gesturing in section self-correction; seating arrangement
May Meaning Meeting 2008 21
Meaning in Context of Action
• Role & identity: Sopranos vs. altos; Basses & sopranos vs. altos & tenors; “job” vs. choir
• Music as meaning-laden communication: Connection with entire story of musical work; connecting text content to spirituality/religion
May Meaning Meeting 2008 22
Meaning in Context of Action
• Social connection: making friends and being able to sing next to them; responding to conductor as coordinating center; transferral of significance of piece from conductor to singer; socializing vs. “work” of singing; getting married
• Seating arrangement preference and neighbor’s expertise
• Singer --> singer vs. Conductor --> singer correction
May Meaning Meeting 2008 24
“Meaning of work” framing
• Meaning as created in interpersonal encounters (Wrzesniewski, Dutton & Debebe, 2003)
• In the case of the choir…meaning as created in apprehending place in collective, one’s role in coordination
• Similar to Quinn & Dutton (2005), where conversation helps clarify one’s place in the [narrative about] the collective.
May Meaning Meeting 2008 25
What is work meaning?
• Work meaning = employees’ understanding of what they do [at work] as well as the significance of what they do (Wrzesniewski, Dutton & Debebe, 2003).
• In the case of intragroup coordination, “understanding” in terms of attention and feeling.
May Meaning Meeting 2008 26
Construct of “work meaning”
• Meaning of task: unpaid, amateur, publicly
performing, choral singer
• Meaning of role: soprano, alto, tenor, bass,
manager, librarian, section leader
• Meaning of self in work: I can do more than
my day job, I am musically “expert” or am
“learner”, I can influence others
May Meaning Meeting 2008 27
Potential Contributions
• Richer, more specific views of how coordination gets done
• Furthering relational view of how work is done
• Focus on both attention (cognitive) and feeling (affect)
May Meaning Meeting 2008 28
Questions to MMMMembers
• Other views of coordination, or ways of interpreting these situations?
• More to “meaning” in the choir than simply “this is what is fun”?
• What literatures would be useful to look into now, considering the early stage of work?