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Start and finish Course style

LunchCoffee and breaks

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Good understanding of the Facilitation

Understanding of role Facilitator

Knowledge of Facilitation techniquesand tools

Main goal

Attempt Foundation exam with confidence

Begin to apply the facilitated workshops, tailoring it to your own projects’ needs

Secondary goal

Benefits and value of facilitation

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Please share with the class: Your name and surname Your organization Your profession (title, function,

job responsibilities) Your experience with facilitation Your experience with facilitated

workshops Your personal session

expectations

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Foundation Exam

Paper based and closed book exam Only pencil and eraser are allowed Simple multiple (ABCD) choice exam Only one answer is correct 50 questions, pass mark is 25 (50%) 40 minutes exam No negative points, no “Tricky Questions”

No pre-requisite for Foundation exam

Sample, one (official) mock exam is provided to you

Candidates completing an examination in a language that is not their mother tongue, will receive additional time

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Practitioner Exam

Paper based and open book exam Reference to Facilitation handbook

Handbook is provided for students

2.5 hours exam 8 questions worth 10 marks each (80

marks), pass mark is 40 (50%) Dictionary/translation lists allowed for non-

native speakers Non-scientific calculator for basic

calculations

Foundation certification is required

Candidates completing an examination in a language that is not their mother tongue, will receive additional time

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Facilitation syllabus section code and title

PI Process Iceberg

TP Task and Process

CO Communication and Interpersonal Interactions

IP Individual Preferences and Team Roles

EM Emotions

PE Preparing for an Event

FE Facilitating an Event

RE Process Review After Event

CF Characteristics of an Effective Facilitator

MT Models Tools and Techniques

Syllabus Handbook Page

Module slide number / total module slides

Slide number / total slides

Module number and name

Facilitationhandbook page

Facilitation syllabus section code

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twitter.com/mirodabrowski

linkedin.com/in/miroslawdabrowskigoogle.com/+miroslawdabrowski

miroslaw_dabrowski

www.miroslawdabrowski.com

Mirosław DąbrowskiAgile Coach, Trainer, Consultant(former JEE/PHP developer, UX/UI designer, BA/SA)

Creator Writer / Translator Trainer / Coach

• Creator of 50+ mind maps from PPM and related topics (2mln views): miroslawdabrowski.com

• Lead author of more than 50+ accredited materials from PRINCE2, PRINCE2 Agile, MSP, MoP, P3O, ITIL, M_o_R, MoV, PMP, Scrum, AgilePM, DSDM, CISSP, CISA, CISM, CRISC, CGEIT, TOGAF, COBIT5 etc.

• Creator of 50+ interactive mind maps from PPM topics: mindmeister.com/users/channel/2757050

• Product Owner of biggest Polish project management portal: 4PM: 4pm.pl (15.000+ views each month)

• Editorial Board Member of Official PMI Poland Chapter magazine: “Strefa PMI”: strefapmi.pl

• Official PRINCE2 Agile, AgilePM, ASL2, BiSL methods translator for Polish language

• English speaking, international, independenttrainer and coach from multiple domains.

• Master Lead Trainer• 11+ years in training and coaching / 15.000+ hours• 100+ certifications• 5000+ people trained and coached• 25+ trainers trained and coached

linkedin.com/in/miroslawdabrowski

Agile Coach / Scrum Master PM / IT architect Notable clients

• 8+ years of experience with Agile projects as a Scrum Master, Product Owner and Agile Coach

• Coached 25+ teams from Agile and Scrum• Agile Coach coaching C-level executives • Scrum Master facilitating multiple teams

experienced with UX/UI + Dev teams• Experience multiple Agile methods• Author of AgilePM/DSDM Project Health Check

Questionnaire (PHCQ) audit tool

• Dozens of mobile and ecommerce projects• IT architect experienced in IT projects with budget

above 10mln PLN and timeline of 3+ years• Experienced with (“traditional”) projects under high

security, audit and compliance requirements based on ISO/EIC 27001

• 25+ web portal design and development and mobile application projects with iterative,incremental and adaptive approach

ABB, AGH, Aiton Caldwell, Asseco, Capgemini, Deutsche Bank, Descom, Ericsson, Ericpol, Euler Hermes, General Electric, Glencore, HP Global Business Center, Ideo, Infovide-Matrix, Interia, Kemira, Lufthansa Systems, Media-Satrun Group, Ministry of Defense (Poland), Ministry of Justice (Poland), Nokia Siemens Networks, Oracle, Orange, Polish Air Force, Proama, Roche, Sabre Holdings, Samsung Electronics, Sescom, Scania, Sopra Steria, Sun Microsystems, Tauron Polish Energy, Tieto, University of Wroclaw, UBS Service Centre, Volvo IT…miroslawdabrowski.com/about-me/clients-and-references/

Accreditations/certifications (selected): CISA, CISM, CRISC, CASP, Security+, Project+, Network+, Server+, Approved Trainer: (MoP, MSP, PRINCE2, PRINCE2 Agile, M_o_R, MoV, P3O, ITIL Expert, RESILIA), ASL2, BiSL, Change Management, Facilitation, Managing Benefits, COBIT5, TOGAF 8/9L2, OBASHI, CAPM, PSM I, SDC, SMC, ESMC, SPOC, AEC, DSDM Atern,DSDM Agile Professional, DSDM Agile Trainer-Coach, AgilePM, OCUP Advanced, SCWCD, SCBCD, SCDJWS, SCMAD, ZCE 5.0, ZCE 5.3, MCT, MCP, MCITP, MCSE-S, MCSA-S, MCS, MCSA, ISTQB, IQBBA, REQB, CIW Web Design / Web Development / Web Security Professional, Playing Lean Facilitator, DISC D3 Consultant, SDI Facilitator, Certified Trainer Apollo 13 ITSM Simulation …

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1. Introduction to facilitation2. Formats3. Task and Process4. Task Leader’s Role and Facilitator’s Role5. The Process Iceberg Model6. Process Models and Tools7. Myers Briggs Type Indicator (MBTI)8. Task Tools9. The Process Iceberg Review Model10. Check understanding11. Models, Tools and Techniques12. Planning and Developing the Agenda Process13. Facilitating the Event14. The Process Iceberg Meeting/Workshop Model15. Models and Tools16. The Process Iceberg Organisational Model17. Facilitator’s Profile

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Group Facilitation Facilitation for groups or teams is provided by

internal or external people who are skilled in: Presenting content and information, Designing and formulating a process that helps a group

achieve its objectives, Providing an appropriate structure to a meeting,

training or team building session, or other work event Promoting shared responsibility for the outcome of the

meeting

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“A person who is acceptable to all group members, substantively neutral, and has no decision-making

authority who helps a group improve the way it identifies and solves problems and makes decisions.”

Roger M. Schwarz

“One who contributes structure and process to interactions so groups are able to function effectively and make high-quality decisions. A helper and enabler

whose goal is to support others as they achieve exceptional performance.”

Ingrid Bens

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Facilitation has three basic principles: A facilitator is a guide to help people move

through a process together, not the seat of wisdom and knowledge That means a facilitator isn't there to give opinions, but

to draw out opinions and ideas of the group members

Facilitation focuses on how people participate in the process of learning or planning, not just on what gets achieved

A facilitator is neutral and never takes sides

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A facilitator focuses on process

Content = What tasks, subjects, problems are being addressed

Process = How things are discussed, including: Methods Procedures Format Tools Style of interaction Group norms Group dynamics Group climate

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Facilitating actually means: Understanding the goals of the meeting and the organization Keeping the group on the agenda and moving forward Involving everyone in the meeting, including drawing out the quiet

participants and controlling the domineering ones Making sure that decisions are made democratically

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