On the Farm Newsletter INSIDE THIS ISSUE This August, HFAC welcomed new Director of Wellness Programming, Charity Hunt. We interviewed Charity along with HFAC’s Senior Personal Trainer, Joe Suppes, to learn a little more about one of our newest and one of our most tenured employees. When asked their favorite thing about HFAC, both Charity and Joe immediately talked about our community. “I love the community feeling, you can feel this vibe as you walk around the club,” Charity says. “I’ve observed the incredible relationships that have been built between members and staff. I’ve felt very welcomed and am excited to be a part of the HFAC family!” Joe highlights how inspiring HFAC members are. “At HFAC there are so many wonderful people to assist, train, share with and have fun with that it makes each day a dream to come to work and see our members becoming the best version of themselves. Members and staff are always looking for positive change and MEET TEAM MEMBERS CHARITY HUNT AND JOE SUPPES As summer comes to an end, let’s take a moment to celebrate some incredible successes of the season. First, the Hawthorn membership family has continued to grow on pace, with a healthy 125 new individuals, couples and families joining our community in July alone! What a wonderful 3 rd birthday gift! THANK YOU to all who referred friends and family or welcomed new members like old friends. Second, HFAC’s team focus on member integration is showing fantastic results. Class attendance and average visits per member are up! If you have not yet had your complimentary consultation with a Certified Personal Trainer, please schedule it now. Starting a consistent routine and getting connected with the classes or activities you love is the formula for achieving and maintaining fitness goals. Just as you are investing in your own well-being and long-term health with your HFAC membership, we continue to invest back CELEBRATING SUCCESS AT HAWTHORN FARM FOR 2018 PERSONAL TRAINER SPOTLIGHT Page 2 CALENDAR OF EVENTS AND FALL HOURS Page 4 FALL TRADITIONS PLANNED Page 3 CONTINUED ON PAGE 3 FALL2018 CONTINUED ON PAGE 2
Transcript
On the Farm Newsletter
INSIDE THIS ISSUE
This August, HFAC welcomed new Director of Wellness Programming, Charity Hunt. We interviewed Charity along with HFAC’s Senior Personal Trainer, Joe Suppes, to learn a little more about one of our newest and one of our most tenured employees.
When asked their favorite thing about HFAC, both Charity and Joe immediately talked about our community.
“I love the community feeling, you can feel this vibe as you walk around the club,” Charity says. “I’ve observed the incredible relationships that have been built between members and staff. I’ve felt very welcomed and am excited to be a part of the HFAC family!”
Joe highlights how inspiring HFAC members are. “At HFAC there are so many wonderful people to assist, train, share with and have fun with that it makes each day a dream to come to work and see our members becoming the best version of themselves. Members and staff are always looking for positive change and
MEET TEAM MEMBERS CHARITY HUNT AND JOE SUPPES
As summer comes to an end, let’s take a moment to celebrate some incredible successes of the season. First, the Hawthorn membership family has continued to grow on pace, with a healthy 125 new individuals, couples and families joining our community in July alone! What a wonderful 3rd birthday gift! THANK YOU to all who referred friends and family or welcomed new members like old friends. Second, HFAC’s team focus on member integration is showing fantastic results. Class attendance and average visits per member are up! If you have not yet had your complimentary consultation with a Certified Personal Trainer, please schedule it now. Starting a consistent routine and getting connected with the classes or activities you love is the formula for achieving and maintaining fitness goals. Just as you are investing in your own well-being and long-term health with your HFAC membership, we continue to invest back
CELEBRATING SUCCESS AT HAWTHORN FARM FOR 2018
PERSONAL TRAINER SPOTLIGHTPage 2
CALENDAR OF EVENTS AND FALL HOURSPage 4
FALL TRADITIONS PLANNED Page 3
CONTINUED ON PAGE 3
FALL2018
CONTINUED ON PAGE 2
challenges to grow in all the facets of health and wellness.”
When she isn’t spending time with friends or family, you can find Charity taking one of her favorite Group Ex classes. She couldn’t wait to start teaching as well. As for Joe, he’s often outside, enjoying trail running, hiking, skiing, golf and other outdoor activities. Joe enjoys training using the TRX suspension trainer for body weight (relative) strength, and from a functional perspective, works on movements necessary for every day activities and athleticism.
Both Charity and Joe highly recommend personal training for anyone at any level of fitness. Joe says, “Personal training has evolved so much in the last few years. The personal trainer of today can really be a life coach.” When your body feels strong and it works well, and when you are setting and achieving goals, so many other facets of life can seem to fall right into place. Both Joe and Charity are in the club full time, and welcome any member with questions to shoot them an email or stop by for a chat: [email protected] and [email protected].
“I LOVE THE COMMUNITY FEELING, YOU CAN FEEL THIS VIBE AS YOU WALK AROUND THE CLUB.” — CHARITY HUNT
LEADERSHIP UPDATES
CHARITY HUNT JOE SUPPES
“PERSONAL TRAINING HAS EVOLVED SO MUCH IN THE LAST FEW YEARS. THE PERSONAL TRAINER OF TODAY CAN REALLY BE A LIFE COACH.” — JOE SUPPES
By Dan Botnik
Planning for HFAC’s long-term success means both developing our existing employee team and, when needed, hiring top outside talent. In addition to the “Hungry, Humble & Smart” qualities championed by Patrick Lencioni’s book, The Ideal Team Player, I look for leaders with two specific qualities: a passion for working at this unique club in our amazing Hillsboro community, and someone who inspires as an example of commitment to health in a way that supports our core value of welcoming all levels of fitness at all stages of life.
We are local family-owned business that also considers ourselves a family. I am so proud of each of our employees and honored to work with them. With that, I am pleased to share with you some recent team leadership promotions and new additions.
Jordan Eubanks, Evening Supervisor and Manager on Duty Program Lead Jordan worked at this location under prior ownership, and joined Hawthorn Farm Athletic Club when we opened in 2015. Jordan has consistently grown over our years together, showing initiative, dependability, intelligence and wonderful spirit. Recently, Jordan was promoted to Evening Supervisor, partnering with Rick as the leaders of HFAC’s Manager on Duty program. Having a young professional like Jordan on the team is a General Manager’s dream, and I am incredibly excited to watch him continue to flourish.
Rick Kinoshita, Membership Manager Rick joined the HFAC family as both a morning opener and membership representative in 2017. Throughout this time, he also worked as a DJ and well-known radio personality for The Wolf. This August he announced his retirement from radio after a highly successful 44-year career, allowing him to accept the demanding and crucial position of Membership Manager for Hawthorn Farm. To share all of Rick’s strengths would fill 10 newsletters, to know him is to understand. If you have not yet had the opportunity to meet Rick, please come on by the Membership Office and join us in congratulating him.
DAN BOTNIK
RICK KINOSHITA & JORDAN EUBANKS
CONTINUED ON PAGE 3
Thank you for investing in HFAC. We’re investing right back into the long-term health of the club! In addition to the training room and Kid HQ projects just getting started, we’ve made the following investments in the last 12 months alone:
• NEW club operating software • NEW cycle studio • NEW club website • Indoor pool deck resurface • NEW outdoor Picnic Tables • NEW outdoor movie screen • Basketball court floor refinishing • Upgrades to sprinkler and alarm systems • NEW shower area matting • Over $30k in improvements to heating, cooling, air-handling and other core systems and equipment.
2 HAWTHORN FARM ATHLETIC CLUB & SPA
Saturday, Oct. 27 from 5 – 7 p.m. $7 members (reserved in advance)$10 non-members or members at doorUnder age 2 or over 13 are free
Games, Food, Fun and a costume show!
Thursday, Nov. 22 Thanksgiving club hours: 7 a.m. – 2 p.m. Come in early to burn off those Turkey Day treats with all your holiday guests. There will be no guest fees for those coming with members on this day.
Candy Cane Climb & Santa VisitSaturday, Dec.15 Each year Santa and friends stop by Hawthorn Farm for a quick bit of exercise before the big day. Come snap a picture or climb the wall to get a candy cane from an elf. Check in mid-November for exact times and details.
into the club with changes big and small. Most recently, HFAC proudly launched an updated web page at www.hfac.com. This upgrade, along with Quarterly Newsletters like this one and the Weekly Wednesday e-mail newsletter, demonstrate our ongoing commitment to effective communication in this modern time where we are all bombarded with information.
As Hillsboro’s local independent club, it is exactly this kind of strategic growth, constant improvement and investment in strong business foundations that we believe will allow HFAC to thrive for generations to come.
How do we set our priorities? In addition to extensive business experience and constant learning from industry sources, we really listen to the feedback we get every day. Further, once a year we do a member survey. Last November nearly 600 members participated, and this November we are setting a member participation goal of 1000! Please help us achieve this goal and keep an eye out for Annual Member Feedback Survey notices starting Nov. 1.
Speaking of improvements: our next investment will indeed be in the weight room and functional training areas. We know many are anxious for these changes. We ask for patience as we commit to a thoughtful process allowing for research, planning and plenty of community input. At HFAC, we don’t throw money at bling that doesn’t best serve our members. We take our responsibility for investing dues seriously, and look for long-term, effective solutions.
Not all changes the club experiences are easy. This fall, we send several beloved long-term employees off to college. Other team members have moved out of the area or on to new business ventures. While we will miss everyone, we cherish and are proud of being a part of people’s professional development. All we have to do is look at all the current members who once worked at HFAC and know it is often not goodbye, but just see you later. To those headed on new adventures, please come see us when you are back in town!
In health, Heidi Sivers-Boyce President HFAC Dan Botnik General Manager HFAC
2018, CONTINUED FROM PAGE 1
Charity Hunt, Director of Wellness Programming (see article) I’m not sure I’ve ever received as many unsolicited references for a job candidate as I did for Charity Hunt when our Wellness Programming position opened up this summer. Welcoming such a respected and well-known member of the local fitness community to Hawthorn Farm was a pleasure. More information on Charity can be found in the newsletter article with Personal Trainer, Joe Suppes.
Tim Maxwell, Director of Operations It’s not everyday you meet a professional like Tim Maxwell. In addition to more than 25 years of experience in Fitness Aquatics and management, Tim has a life-long thirst for learning and a deep interest in people that has resulted in, among other accomplishments, his obtaining graduate degrees in theology and psychology. I’ve been privileged to work with Tim previously in my career and know first-hand the maturity and skill he is bringing to Hawthorn Farm.
OCT.27
MONSTER MASH
NOV.22
BURN THE TURKEY
DEC.15
CANDY CANE CLIMBSANTA VISIT
LEADERSHIP, CONTINUED FROM PAGE 2
CHARITY HUNT AND TIM MAXWELL
3FALL 2018
4800 NE Belknap Court, Hillsboro(503) 640-6404 • www.hfac.com
SEPTEMBER MONDAY, SEPT. 3 Labor Day, club hours: 7 a.m. – 2 p.m. MONDAY, SEPT. 10 Fall Swim Session begins (10 weeks, through Saturday, Oct. 13)
TUESDAY, SEPT. 11 HALE Program Lunch & Learn FRIDAY, SEPT. 14 Back-to-School Date Night
FRIDAY, SEPT. 28 – SUNDAY, SEPT. 30 Hillsboro Air Show (Just a warning! The club gets noisy)
OCTOBER TUESDAY, OCT. 9 HALE Lunch & Learn
FRIDAY, OCT. 12 Date Night with Bag & Baggage Productions www.bagnbaggage.org/play-event/deathtrap
MONDAY, OCT. 15 Fall swim session begins (10 weeks), through Saturday, Nov. 17
SATURDAY, OCT. 20 AND SUNDAY, OCT. 21 Les Mills Launch
SATURDAY, OCT 27 Monster Mash Kids’ Halloween Party
WEDNESDAY, OCT. 31 Halloween costumes in Group Ex classes. Kids classes may be cancelled, please confirm.
CALENDAR OF EVENTS at HAWTHORN FARM ATHLETIC CLUB
NOVEMBER TUESDAY, NOV. 13 Hale Program Lunch & Learn
SATURDAY, NOV 17 Gratitude Yoga for adults (kids Date Night)
THURSDAY, NOV. 22 THANKSGIVING Burn the Turkey. Club open 7 a.m. – 2 p.m. with limited services
