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FBC Moving On UP! April 25, 2014
FBC Moving On UP!
April 25, 2014
TOPICS
• What’s new?• Benefits of membership• Performance measurement framework• Governance structure – Get Involved• Service areas – What’s Up for Review in FY14• Critical success factors
What’s New?
• The FBC Identity Established (Branding)Updated website
• Available for member outreach Individual jurisdiction assistance Specialized/topic specific training Presentations to organizations (outreach)
Who Are the Current FBC members?
• Voluntary association of 51 Florida governments
- 19 Counties - 29 Cities - 3 authorities
FBC Local Government Members
FY12 Report
What Went Well . . .
• Measure definitions continue to be improved leading to better consistency and data
• Continue to identify opportunities to improve the process
• Better cleansed data
• Increased participation in service areas
What were the changes . . .
• New annual report format
New Annual Report Format
FBC Peer to Peer Comparison Report
• Complete the excel template for submitting a request for a Peer Comparison Report
• Specify the 3 years you want the report run against
• Select your peers for comparison – be sure they have participated in the selected service areas or specified PIs
• The report you receive back will be in an excel format so you can graph the data, create a chart, etc.
• Generally you can expect a turnaround time of 10 -14 business days.
FBC 18 Service Areas• Animal Services (AS)• Building Development & Review (BD)• Code Enforcement (CE) • Environmental
Management (EM)• Fire/Rescue (FR)• Fleet Management (FM)• Human Resources (HR)• Information Technology
(IT)• Risk Management (RM)
• Parks and Recreation (PR)• Police Services (PO)• Purchasing (PU)• Road Repair (RR)• Stormwater & Drainage
Maintenance (SD)• Solid Waste (Collection)
(SC)• Solid Waste (Disposal) (SW)• Traffic Engineering (TE)• Water/Wastewater (WW)• General Measures (GE)
What’s It Take to Develop a New Service Area
1. Policy currently under development2. 60% of the FBC membership must support the proposed
new service area3. If supported, a committee will be formed to develop the
initial PIs4. New PIs will be limited to 25 good, balanced measures5. Performance Committee will review and make a
recommendation to the FBC Board.
6. Process will take several years.
Benefits of FBC Membership• Networking opportunities
• Built in peer support systems
• Access to state-of-the-art performance management software
• Low cost training
• Help develop industry standards
• Participate at own pace
• Peer to Peer Reports (at no additional charge)
Get Involved In the FBC- Board of Directors - New Board Takes Office at Spring
Conference
(provides direction and leadership)
- Standing Committees - Volunteer for a standing Committee
(executive, strategic plan, training, performance, etc.)
– Service Area Leads - Currently open: HR
(develop service measures and coordinate data entry)
FBC Data Cycle for FY12/13Dec - March: Preparation for
Data Collection and Data Input
April - JuneData review and
cleansing
June - July Development of
annual report
Late July Release of annual
data report
Late Summer/FallPrepare for next round of data collection. Goal is to have the FY12/13 Report
produced in July 2014
FBC Fast Facts
• The FBC was formed in what year?– The FBC is celebrating its 10 year anniversary
• The FBC maintains how many data points for the FY12/13 data collection?
- This year there were 20,146 data points• What service areas are being reviewed/updated for
the FY13/14 data collection cycle– Animal Services (AS), Stormwater Drainage (SD),
Traffic Engineering (TE)
Fall 2014 FBC Conference
Will you be joining us this fall?Put it on your calendar:
Where: Marion County When: October 16 & 17
