Rev. 05.10.2018 NWPPA TRAINING AND EVENT CATALOG | 1

TRAINING AND EVENT CATALOG

CONNECT | LEARN | SERVE

2018

ACCOUNTING AND FINANCE

ADMINISTRATIVE PROFESSIONALS

CUSTOMER AND ENERGY SERVICE

DISASTER MANAGEMENT

ENGINEERING

ENVIRONMENTAL

HUMAN RESOURCES

INFORMATION TECHNOLOGY

LEADERSHIP

OPERATIONS

NOTE:The NWPPA event catalog is updated regularly. For the most current event information, for more information, or to register for an event, please visit www.nwppa.org.

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GREETINGS FROM NWPPAS DIRECTOR OF EDUCATION & WORKFORCE DEVELOPMENT!

Welcome to NWPPAs 2018 Training and Event Catalog. As you will see throughout, we are focused on helping you build your skill sets, connect to others, and explore new learning opportunities that support individual, team, and utility development. With retirements increasing and new challenges facing us on the technology, customer, and operations fronts, this is a great time to really focus on what you as an individual can do to meet these chal-lenges (and opportunities!) head on.

We are happy to provide a wide variety of options for training, workshops, conferences, webinars, and interest and working groups to support you in your learning jour-ney. Please look for the personal development and event planner at the end of this catalog. This will help you track your development goals and actions/training/events for the year.

In 2017, we introduced Learning on Demand. This is an online program that provides eLearning modules and short micro-learning videos to support just-in-time learning needs. Please visit the Learning on Demand home page for more information. Check with your utility manager or HR professional about how your organization can access Learning on Demand.

More and more, our members are looking to bring classes in house. Training at the utility level provides a shared learning experience throughout the organization, department, or workgroup. Nearly all of our classes are available for in-house learning. We even have a way to help you invite your neighboring utilities and reduce your costs at the same time. Simply contact me or the training manager responsible for the particular area of focus, and well gladly help you sort out the right options.

Your training team (Scott Lowry, Jenny Keesey, Taryn Johnson, Nicole Farabee) and the entire staff at NWPPA work together to bring high-quality, affordable educa-tional opportunities to our membership. We appreciate the opportunity to serve you and look forward to a posi-tive and productive 2018.

With warm regards,

Elaine Dixon Director of Education and Workforce Development elaine@nwppa.org

(360) 816-1445

NORTHWEST PUBLIC POWER ASSOCIATION

9817 NE 54th Street, Suite 200 Vancouver, WA 98662

(360) 254-0109 | www.nwppa.org

TABLE OF CONTENTS

CONFERENCES, MEETINGS, AND EVENTS2018 Calendar ................................................................................4

Conferences and Workshops ........................................................5

Interest Groups ............................................................................ 10

Committees, Listservs, and Other Groups ..................................12

COURSE DESCRIPTIONSAll Employees ............................................................................... 13

Accounting and Finance ............................................................. 15

Administrative Professionals Certificate Program

Level 1 ...................................................................................... 18

Level 2 ..................................................................................... 19

Level 3 ......................................................................................21

Customer and Energy Service ....................................................23

Disaster Management ..................................................................26

Engineering .................................................................................. 27

Engineering Webinar Series ...................................................28

Staking Technician Certification Program ............................32

Environmental ..............................................................................38

Human Resources ........................................................................ 41

Information Technology ..............................................................43

Leadership ....................................................................................45

Credentialed Cooperative Director Certificate Program .....53

Foreman Leadership Skills Series ..........................................55

Leadership Skills Series ......................................................... 60

Senior Leadership Skills Series ..............................................63

Operations ....................................................................................66

Lineworkers .............................................................................67

Substation Series ................................................................... 69

Supply Chain........................................................................... 72

REFERENCEIndex .............................................................................................76

Personal Development and Event Planner .................................78

https://www.nwppa.org/lod/https://www.nwppa.org/lod/mailto:elaine%40nwppa.org?subject=

Rev. 05.10.20184 | NWPPA TRAINING AND EVENT CATALOG

2018 CALENDARCONFERENCES, MEETINGS, AND EVENTS

2018

JANUARY9Environmental Task Force MeetingSeattle, Wash.

FEBRUARY8LERG Member MeetingPortland, Ore.

22Education & Workforce Dev. Committee MeetingVancouver, Wash.

27Power Diversion WorkshopRichland, Wash.

MARCH7-8IT ConferenceCoeur dAlene, Idaho

APRIL10-12Engineering & Operations Conference and Trade ShowTacoma, Wash.

9Environmental Task Force MeetingTacoma, Wash.

MAY2-3Administrative Professionals WorkshopTacoma, Wash.

20-23NWPPA Annual Conference and Membership MeetingBoise, Idaho

JUNE7NWPPA HDL WorkshopPortland, Ore.

19-20Accounting & Finance ConferenceSpokane, Wash.

JULY11-122019 E&O Committee MeetingSpokane, Wash.

AUGUST1Oregon Utilities Records Management GroupSalem, Ore.

SEPTEMBER

11Environmental Task Force MeetingAnchorage, Alaska

11-12Supply Chain WorkshopSpokane, Wash.

16-19Northwest Communications & Energy Innovations ConferenceCoeur dAlene, Idaho

20-21Oregon Engineering RoundtableNewport, Ore.

27-28Montana Engineering RoundtableLocation TBD

OCTOBER10-12LERG Annual MeetingSeattle, Wash.

24-263 Cs ConferenceVancouver, Wash.

NOVEMBER7-8Women in Public Power ConferencePortland, Ore.

152019 E&O Committee MeetingPortland, Ore.

DECEMBER4-5Power Supply WorkshopTBD

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CONFERENCES AND WORKSHOPS

3 Cs CONFERENCE: CREDIT/COLLECTIONS AND CUSTOMER SERVICE

Who Should Attend:Customer service, credit, and collections managers, supervisors, and employees.

Dates and Locations:October 24-26, 2018 Vancouver, Wash.

Conference Overview: JJoin your peers at this annual conference where subject matter experts and utility members share their knowledge and experience with the current key issues in the customer service and credit/collections arenas. Build relationships with others in your field and take home practical information that you can apply to your work. Please visit www.nwppa.org for the agenda, pre-session classes, and additional information, or contact Taryn Johnson at taryn@nwppa.org or (360) 816-1446.

Pre-Conference Class: Topic TBD, October 23, 2018

ACCOUNTING & FINANCE CONFERENCE

Who Should Attend:CFOs, general managers, all levels of accounting staff; and utility employees who work closely with the accounting department.

Dates and Locations:June 19-20, 2018 Spokane, Wash.

Conference Overview:The Accounting & Finance Conference is back! This conference will consist of four general sessions and two concurrent tracks one discussing cooperative-specific topics and the other discussing PUD and municipal-specific topics. Each track will have its own roundtable session. Scheduled topics include: accounting standards, fraud, what auditors are looking for, capital credits, bonds, ratings, municipal debt, capital planning, rates, impact of marijuana load, FEMA accounting, cybersecurity, the utility of the future, a CEO/CFO panel discussion, the next generation CFO, and more. A full agenda will be posted closer to the conference date. Please visit www.nwppa.org for agenda and additional information as it develops, or contact Jenny Keesey at jenny@nwppa.org or (360) 816-1458.

ADMINISTRATIVE PROFESSIONALS WORKSHOP

Who Should Attend:Administrative assistants, executive assistants, and clerks to the board.

Dates and Locations:May 2-3, 2018 Tacoma, Wash.

Workshop Overview:The 360-Professional: Equipping & Empowering YOU!

Throughout the workshop, which is made up of hands-on sessions, attendees will hear from a wide range of presenters and certified instructors on communication skills; how to increase value to existing partnerships; how to use active and precise sentences to ensure your message is delivered; emotional intelligence and crucial conversations; event planning; and software train