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Make It Your Kauffman Center
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Page 1: Final Plansbook-spreads-4

Make It Your Kauffman Center

Page 2: Final Plansbook-spreads-4

Our T

ea

m

La

uren

Ba

llin

ger

[Creative D

irector]

Za

ch

Ca

rn

ah

an

[Research D

irector]

Ca

ssid

y C

orco

ra

n

[Public Relations D

irector]

Na

ta

lie G

arretso

n

[Social M

edia Director]

La

uren

Lo

ng

bin

e

[Account Executive]

Sco

tt W

eid

ner

[Presentation D

irector][

Our m

ission is to provide quality brand m

anagement through our clients’ values

and interests with the highest level of

professionalism and integrity.

[ Our M

ission

Tableof

ContentsIntroduction

Research & Findings

Planning & Solutions

Our References

The Appendix

Executive Summ

ary ......................................5S.W

.O.T. Analysis..........................................6

Goals & O

bjectives........................................8Target M

arket ............................................9

Focus Group Findings....................................11

Survey Results...........................................13Secondary research......................................16

Make It Yours............................................23

Passport Program .......................................24

Block Party ..............................................25Budget & M

edia Timeline ................................26

Tier Two Program

........................................29

Page 3: Final Plansbook-spreads-4

The Kauffman Center for the Perform

ing Arts is a world-class arts venue featuring renow

ned architecture, fam

ous performances and a high level of sophistication. The building overlooks

the Kansas City Crossroads arts district, located right in the heart of the city. O

ur clients approached us needing solutions. They needed help engaging Kansas City youth ages 6-13 to build a lasting relationship w

ith the Kauffman Center. They needed a place for

the kids to call home. They asked, so w

e answered.

The main objective of our cam

paign is to develop a program that both attracts youth to

the Kauffman Center and encouraging retention. W

hen brainstorming, w

e knew that this

program needed to be innovative, com

petitive and interactive. Along w

ith the children, our target market includes their parents and teachers. Research

that we conducted fully supports our cam

paign and has helped to develop something that

appeals to all three audiences. Through a cohesive and structured cam

paign, we have m

aximized the ability for Kansas

City youth to personalize their entire arts experience. We have im

plemented the “M

ake It Yours” cam

paign, allowing each participant to attend the Kauffm

an Center based on various interests and needs. W

ith a budget of $5,000 we w

ere able to create a complete cam

paign, featuring news

releases, social media, radio and print advertisem

ents, as well as a brand new

incentive program

that will fully engage the children.

While it w

as important to create our ow

n ideas, we w

anted to expand on the strong program

s that the Kauffman Center already had in place. W

e chose to expand on the Open

Doors program

in order to successfully reach all three of our target audiences. All in all, w

e think that our “Make It Yours” cam

paign will increase youth traffi

c to the Kauffm

an Center, helping to form relationships that w

ill last a lifetime.

Executive Su

mm

ary

[ 5 ]

Page 4: Final Plansbook-spreads-4

[ 6 ][ 7 ]

S.W.O

.T. An

alysis

Stren

gth

s

From the outside looking in, it’s

easy to tell that the Kauffman

Center is a beautiful building. The aesthetic appeal is the m

ost prom

inent feature in the eyes of its visitors. W

hen prompted, our

focus group participants said that the unique architecture of the Kauffm

an Center was the feature

that resonated the most w

ith them

. Another valuable asset for the Kauffm

an Center is its known

presence in the Kansas City area. As a w

orld-class performing arts

venue, the Kauffman Center

brings in well know

n artists, perform

ers and exhibits. Located in the Crossroads Arts D

istrict of Kansas City, the Kauffm

an Center provides a front door to the creative scene. From

the inside looking out, the view

of the Crossroads Arts D

istrict sets the stage for perform

ers of all ages.

Wea

kn

esses

Although the Kauffman Center

is known for bringing in

sophisticated performances, these

shows m

ay not be suitable for children. W

ith short attention spans, it m

ay be hard for children to stay engaged in a sym

phony or ballet. Parents and teachers expressed the need for short, interactive show

s. As an emerging

organization, the Kauffman Center

lacks proper advertising for their current program

s. Although it has suffi

cient programs in place,

more advertising is necessary

to increase attendance. As non-profit, w

ith less funding, the Kauffm

an Center has to work hard

to promote itself. Social m

edia is ow

ned media; research show

s no correlation betw

een increased social m

edia use and a high return on investm

ent. How

ever, our findings indicate that a m

ore engaging social m

edia strategy is m

ore affective. Taking advantage of key social m

edia platforms w

ill increase aw

areness of current program

s, while being cost

efficient.

Op

po

rtu

nities

There are numerous opportunities

for the Kauffman Center to

create a lasting relationship with

Kansas City youth. By building upon its current O

pen Doors

program, there are opportunities

to connect with children both

inside of schools and with their

families. By utilizing its strengths,

the Kauffman Center has the

ability to use these programs

to build a long-term hom

e for the children. Being such a large m

etropolitan area, Kansas City provides m

any youth-centered program

s that are available for partnerships w

ith the Kauffman

Center. Whether it’s extracurricular

school activities, the Boys and G

irls Club, or the neighboring N

elson-Atkins Museum

of Art, the possibilities for pairing up are endless. By w

orking with another

organization, the Kauffman

Center will m

aximize its ability to

reach Kansas City kids and gain

insight from other organizations

in the process. We live in a

world consum

ed by technology w

here young people have the m

ental capacity to respond to digital inform

ation that is presented to them

. By using this to its advantage, the Kauffm

an Center can build on its social m

edia presence and technical applications to connect w

ith youth effectively.

Th

rea

ts

Most people can relate to the

feeling of being busy. With a

vast number of opportunities

available for Kansas City children and their fam

ilies, competition

is the biggest threat that the Kauffm

an Center faces. Parents are constantly fighting to fit in all of the activities that are both necessary and entertaining for their kids. O

ur focus group research also dem

onstrated that children need to feel that they are involved in the activity that they are attending. W

ith the lack of engaging and kid-friendly show

s, the children have a hard tim

e connecting with w

hat the Kauffm

an Center is currently offering. Lastly, w

ith the Kauffman

Center being a non-profit organization, funding is a m

ain issue. O

f course there are endless opportunities for new

programs,

but those cannot happen without

proper funding. Similarly, parents

may not be able to afford to send

their children to the Kauffman

Center.

Facility

Location

Awareness ]

[ Stren

gth

s

Current Programm

ing

Advertising

Social Media ]

[ Wea

kn

esses

Youth Programs

Partnerships

Technology ][ O

pp

ortu

nities

Competition

Interests Funding

][ T

hrea

ts

Page 5: Final Plansbook-spreads-4

[ 8 ][ 9 ]

Goals & O

bje

ctives

1Create a lasting relationship betw

een the Kauffm

an Center for the Performing Arts and

the Kansas City metro area youth ages 6-13.

Objective 1: Increase youth traffi

c to Kauffman Center events by 25

percent by Sept. of 2015. O

bjective 2: Have at least 50 percent of the youth w

ho attended an event in 2014 return for at least one event per year for the follow

ing five years.

2Create a rew

ards program that w

ill encourage participation in existing events at the Kauff-m

an Center.

Objective 1: H

ave at least 1,000 youth utilizing the rewards

program by Sept. 2015.

Objective 2: U

tilize the rewards program

to have at least 50 percent of those enrolled in the program

attend an existing event (e.g. O

pen Doors).

Objective 3: Allocate revenue from

our marketing budget to

create a media cam

paign, which begins January 2015 and ends

September 2015, that w

ill inform parents and schools of the youth

rewards program

while encouraging their children and students to

utilize the program.

Target Ma

rk

et

Heather is a m

other of two,

with a son, Cyrus, age 6, and a

daughter, Peyton, age 10. Heather

and her family live in Johnson

County and her children attend elem

entary school in the Blue Valley School district. She is 32 years old, and her children are the center of her life. H

eather is the prim

ary decision-maker

in their household, while her

husband, Will, supports the

family financially. She is an active

mem

ber of the Parent-Teacher organization at her children school, w

hich is the source for m

ost of her announcements.

Heather’s children are not actively

involved in the arts, but she believes that a background in the arts is im

portant.

Andi is a fourth-grade teacher in the Kansas City m

etropolitan area. She believes that her students should have a w

ell-rounded education; how

ever, she says that it is diffi

cult to fit the arts into her core curriculum

that she is required to teach. Since her students are not tested on the arts, it is hard to fund program

s that support this subject. Andi w

ould like her students to participate in an extracurricular arts program

, whether that is

through the school, or with their

parents on the weekends.

Noah is a 12-year-old boy from

Leaw

ood, Kansas. He loves

football, soccer and baseball, and any sort of activity that is hands-on. N

oah has attended events at the N

elson-Atkins Museum

of Art, and thoroughly enjoys bringing out his artistic side. Since sports are his m

ain priority, it is difficult

for Noah to get involved in the

arts. He enjoys hanging out w

ith his friends from

school, and likes to attend the events that they do on the w

eekends if his schedule perm

its. Noah w

ants to feel that he is involved and he also has an independent side. Fun fact: N

oah loves snacks and recess.

Heather

Noah

Andi

Page 6: Final Plansbook-spreads-4

[ 11 ]

Research & Fin

din

gs

Focus Group S

um

ma

ry

During the w

eeks of Sept. 24, 2014, and O

ct. 7, 2014, Dr. Seo’s

JOU

R 640 strategic campaigns

course conducted nine focus groups w

ith parents, teachers and children from

the Kansas City area. The groups included 22 kids, 22 parents and 10 teachers. The participants in these focus groups represented m

embers from

our target m

arket with the potential

to help engage Kansas City youth ages 6-13 w

ith the Kauffman

Center. Overall, D

r. Seo’s JOU

R 640 cam

paigns course talked w

ith a total of 54 focus group participants.

Pu

blic P

ercep

tio

n

Overall, the m

ajority of the participants are aw

are of the Kauffm

an Center. The main

observation of the facility is that it is a beautiful building, but not kid-friendly. O

ne teacher noted, “w

e feel afraid to even touch the space of the Kauffm

an, because it feels too pretty.” The participants’ perception of the Kauffm

an Center is that only form

al events are held there, w

ith the symphony

and ballet coming to the m

inds of parents and teachers first. The children recalled of events that they attended w

ith a school fieldtrip, such as a glow

-in-the- dark dance perform

ance. The beautiful architecture m

ade a stronger im

pact on participants than the events held there.

Preferen

ces

When asked about preferences for

choosing an interactive program,

there was a consensus am

ong the participants. Parents and teachers agreed that any type of program

through the Kauffman

Center must be cost-effi

cient. M

ost parents said that they would

be more inclined to attend an

event with their children if it w

ere free or low

in cost. There were

multiple com

parisons made to

the Nelson-Atkins M

useum of Art

and programs they have done in

the past. One participant noted,

“the events are free and make

them feel m

ore comfortable w

hen going out of her w

ay to go to the N

elson, even when an event isn’t

taking place.” The participants also agreed that program

s should be hands-on and kid-friendly. The children said that they w

ould want

something that is relatively short

and that it would be, “cool to go

backstage and behind the scenes.” The final consensus w

as that the kids respond better to program

s

that incorporate recognizable songs and characters.

Ob

sta

cles

A comm

on obstacle from teachers

was a lack of transportation and

funding to get to the Kauffman

Center. There was also concern for

a lack of time during school hours

to fit in a trip to the Kauffman

Center into the normal schedule.

Another concern from teachers,

is that the arts did not satisfy the curriculum

being taught in their schools and w

ould not help their students on the state assessm

ent tests. The parent participants said that if they w

ere to incorporate tim

e for the Kauffman Center, that

the scheduling would need to

be far in advance, or during the sum

mer. For parents, w

eekends are easier to attend, but m

any are busy w

ith their children’s other activities during that tim

e. A negative perception of the Kauffm

an Center is that the fine arts are associated w

ith high cost. O

ne parent said, “(I) would be

more inclined to go to Kauffm

an for a fam

ily-friendly event on a Saturday or Sunday at a low

cost.” O

ne participant noted that the Kauffm

an Center does not excel in education, and a program

should be put in place to educate children on the arts. All of the participants agreed that the perform

ances are too long for children’s attention spans and a hands-on activity needs to be paired w

ith a perform

ance to increase the children’s interest.

We feel afraid

to even touch the space of the Kauff

man,

because it feels too pretty.

Page 7: Final Plansbook-spreads-4

[ 12 ][ 13 ]

Pro

gra

ms

When it com

es to incorporating program

s for youth, there was

an agreement that any type of

program should be held during

the summ

er months. Parents

suggested making the program

s flexible w

ith their schedules by having an overall fee for the program

and then allowing

them the ability to choose

which activities their children

could attend. One parent said,

“we don’t like the idea that they

are completely tied dow

n to one activity, w

e prefer to have m

ultiple to choose from.” Som

e parents and teachers noted that it w

ould be in the best interest of the Kauffm

an Center to create a partnership w

ith a local-arts related organization. O

ne teacher

noted that there should be interns or volunteers to interact w

ith the children and guide them

through various activities. Another suggestion to m

ake the kids more

comfortable at the Kauffm

an Center w

as to allow the children

to discover the space, allowing

them to see it as m

ore than just a pretty building.

In

cen

tives

Major incentives that parents said

would draw

their children to the Kauffm

an Center are food and free program

s. One parent also

suggested having birthday parties at the facility, “birthday party hosting is a good w

ay they can get involved w

ith a new organization.”

The children would attend the

Kauffman Center if there w

as a short show

(30 minutes or less)

or if it was “cool” and interactive

with the perform

ers. The teachers w

ant the children to attend the Kauffm

an Center if it is beneficial to their educational experience. The teachers w

ould like to see the arts correlate w

ith the curriculum

being taught in the classroom,

such as math and science.

Med

ia

One m

ajor focus point in our research w

as the media

consumption of our target

audiences. The majority of the

children have cell phones and Instagram

accounts. Most of the

parents have an online presence, predom

inantly on Facebook. Teachers said that the best w

ay to reach them is through

email, as that is the m

ethod of com

munication that they use

the most. H

owever, m

any of the em

ails go to spam, so any sort

of message sent to them

needs to catch the eye. The target audiences also use applications on their phone. O

ne teacher com

mented that she had the

Kauffman Center application

downloaded on her sm

artphone, but it did not offer her w

hat she needed, “I have the Kauffm

an Center app and never use it. There isn’t m

uch to offer on it.” Parents agreed that they are m

ore likely to be inform

ed of a program if they

hear about it from their children’s

teachers, or if their children come

home and tell them

that they w

ant to participate in a certain activity.

(I) would be m

ore inclined to go to Kauffm

an for a family-friendly

event on a Saturday or Sunday at a low

cost.

Survey Resu

lts

Ob

jective

The biggest influencers of our target m

arket, Kansas City m

etropolitan kids ages 6-13, were

their parents and teachers. Based on this inform

ation we form

atted tw

o online surveys - one purposed for teachers and a second purposed for parents. W

e created and distributed these surveys w

ith the goal of reaching a broader parent, teacher audience across the five Kansas City m

etropolitan counties. These online surveys posed sim

ilar questions that w

ere asked in our focus groups in a m

ore condensed format that

allowed for parents and teachers

to take at a convenient time

for them. W

e had 152 parents respondents and 87 teacher respondents. W

e can now better

deduce parents’ and teachers’ opinion of the im

portance of arts am

ong children. Beyond that our survey gathered how

parents and teachers feel specifically about the Kauffm

an Center and the Kansas City arts com

munity as a w

hole.

Meth

od

Parents:O

ne group targeted by our survey w

as parents of children ages 6-13 located in the Kansas City m

etropolitan area. We used

various social media platform

s to contact study participants. W

e wanted to identify how

im

portant parents thought the arts are to their children and w

hether their children participate in any arts program

s. We also

wanted to identify the parents

awareness of art program

s in Kansas City. A m

ajor concept w

e wanted to identify w

as w

hat types of activities parents enjoy participating in w

ith their children.

Teachers:The other participants of our surveys w

ere teachers of students ages 6-13 located in the Kansas City m

etropolitan area. The survey w

as distributed amongst

schools within the five counties

of Jackson, Johnson, Platte, Leavenw

orth and Wyandotte. The

Kansas City Federation of Teachers also dispersed our survey. The central concept studied in this survey assessed the opinions of current arts program

s within

schools, as well as the im

portance of these program

s. Also addressed w

as the current awareness and

use of the Open D

oors program

at the Kauffman Center for the

Performing Arts.

Fin

din

gs

Parents:W

e found that 59 percent of parents strongly agree that exposure to arts is im

portant and that 84 percent of parents have taken their children to a program

in Kansas City related to the arts. W

hen asked if they were aw

are of the Kauffm

an Center for the Perform

ing Arts, 93 percent of parents said yes, but w

hen asked if they have taken their children to the Kauffm

an Center, 62 percent

said no. During the sum

mer, 62

percent of parents say they are the ones providing the care for their children and the m

ain type of activity they like to participate in w

ith their children is playing sports, going to am

usement parks

and being outdoors.

The surveys were available from

O

ct. 1-13. The parents survey had 151 respondents w

ith 63 percent of respondents com

ing from

Johnson County, 9 percent from

Jackson County, 5 percent from

Wyandotte County, 1 percent

from Platte County and 22 percent

indicating a different county not listed. Leavenw

orth County was

an option with no respondents

reporting that as their residence. A total of 195 children w

ere claim

ed among the 152 parents.

Sixty-seven percent of these kids fall w

ithin our target age dem

ographic.

Ninety-three percent of parent

respondents agreed or strongly agreed that exposure to the arts is im

portant for kids, however,

only 84 percent indicated they are likely or very likely to take their kids to a perform

ing arts event in the future. O

nly 7 percent of parents indicated that their kids are not involved in any extracurricular activities. O

f the

other 93 percent most kids

were involved in sports-related

activities, followed by school

organizations with m

usic-related activities in third. A com

plete

Page 8: Final Plansbook-spreads-4

[ 14 ][ 15 ]

ranking of the extracurricular activities these kids are involved in is show

n in the info-graphic to the right.

When determ

ining activities for their kids 83 percent of parents indicated that cost w

as im

portant, very important or

extremely im

portant. How

ever, the am

ount parents are willing to

spend on these activities varies highly. Finally, w

hen looking for children’s activities the top-three inform

ation sources indicated w

ere personal recomm

endations, em

ail/newsletters and schools

respectively.

Teachers:W

e found that 93 percent of participants teach at schools that have active arts program

s in place. O

f these participants 96 percent are aw

are of the Kauffman

Center for the Performing Arts,

but 55 percent were not aw

are

of the Open D

oors program.

After being briefed on the Open

Doors program

, of the 55 percent that w

ere not aware, 76 percent

said they would be interested in

utilizing it. When asked w

hich types of arts-related program

s they w

ould like to see offered to their students an average of 46 respondents of the 54 surveyed answ

ered within the

performing arts category: dance,

theatre/drama and m

usic. Most

importantly, w

hen looking for inform

ation about these types of program

s, the top three responses w

ere recomm

endations from

other teachers, emails/new

sletters and social m

edia/mobile apps.

Of the 87 respondents 53 percent

of respondents came from

Johnson County, 18 percent from

Jackson County, 12 percent from

W

yandotte County, 3 percent from

Platte County, 2 percent from

Leavenworth County

and 12 percent indicating a different county not listed. O

ur respondents varied highly in teaching experience, ranging from

less than tw

o years to more than

16 years. Ninety-one percent of

respondents taught elementary

or middle school w

ith students ranging from

5-14 years old.

When planning their curriculum

, 89 percent of teachers said they w

ould be interested in taking their students to a m

usical or theatre perform

ance and 96 percent of respondents are aw

are of the Kauffm

an Center. How

ever, only 45 percent indicated they are aw

are of the Kauffman

Center’s Open D

oors program.

When asked w

hat arts-related program

s the teachers would

like to see offered to students the top-three responses w

ere all perform

ing arts - music,

dance and theatre, respectively. Finally, w

hen looking for arts-related activities for students the top three inform

ation sources indicated w

ere other teachers recom

mendations, em

ail/new

sletter and social media,

respectively.

Im

plica

tio

ns

We found that both parents and

teachers think that the arts are an im

portant part of the child’s education. H

owever, the m

ajority are currently not aw

are of the program

s the Kauffman Center

for the Performing Arts has to

offer. Based on our focus group

and survey findings, the majority

of families have m

ost free time

to spend together between 5-8

p.m. Additionally, m

ost parents indicated that they prefer their children to be exposed to the arts through schools. Teachers indicated that the arts are an im

portant factor when

developing their curriculum.

Although more than 90 percent

of the teachers surveyed had heard of the Kauffm

an Center, less than half are aw

are of the

Open D

oors program. Based on

our primary research, w

e have determ

ined that the Open D

oors program

needs to be better m

arketed to the comm

unity in order to increase aw

areness and attract potential fam

ilies. In the interest of m

aintaining patrons, w

e suggest implem

enting a rew

ards program that gives

children an incentive to want

to go to the Kauffman Center.

The rewards program

s would

consist of a “Passport to the Arts” that the children w

ould earn stam

ps for each performance at

the Kauffman Center that they

attend. The events surrounding this rew

ards program should be

shorter and more interactive,

with fam

iliar content to keep the attention and entertain the target audience.

24%25%

Of The Parents W

e Surveyed

19%

32%

By The Num

bers

0 11 22 33 44 55

$10 orless

$11 - $20$21 - $30

$31 - $40$41 - $50

$510 orm

ore

9

1921

7

27

43

What is the largest am

ount you are willing to spend for one child to

participate in a single program or event?

Dollar am

ount

Number ofRespondents

Page 9: Final Plansbook-spreads-4

[ 16 ][ 17 ]

Org

an

iza

tio

n A

na

lysis

Kansas City is home to m

ore than 65 performing arts

organizations (Kansas City Arts and Culture, n.d.). Am

ong these include the Coterie Theater, which w

as nam

ed one of the top-five theaters in the U.S. for children (The Coterie O

pens, 2014). The Kauffman

Center’s vision is to, “enrich the lives of comm

unities throughout the region, country and w

orld by offering extraordinary and diverse perform

ing arts experiences” (kauffm

ancenter.org, 2014). The Kauffm

an Center will fulfill this vision through a

three-point mission that includes providing high

quality programs, outstanding custom

er service and educating current and future generations through activities, perform

ances and programs

(kauffmancenter.org, 2014).

The Kauffman Center’s current executive board is

comprised of Paul Schofer, president and CEO

, Amy

McAnarney, vice president of external relations

and Bill Miller, vice president of operations. The

Kauffman Center’s staff is also com

prised of theater operations, special events and catering, facilities, patron services, ticketing services, finance

and administration, developm

ent and donor relations and m

arketing and comm

unications (kauffm

ancenter.org, 2014).

Providing world-class perform

ances does come

with a financial burden. The Kauffm

an Center is a registered 501(c)(3) non-profit. Its m

ain goal is not to m

ake money, but to provide perform

ing arts for the Kansas City com

munity. In order to achieve its

mission of providing program

s, customer service

and education, 74 percent of the Kauffman Center’s

annual revenue comes from

rental fees and ticket sales. According to Form

990, the Kauffman Center’s

primary revenue source com

es from contributions

and grants, which m

ake up $20,919,913 of the $27,454,963 revenue m

ade in 2012. The Kauffman

Center’s second largest revenue source comes from

program

service and makes up $4,766,414 of the

total revenue. To keep performances affordable for

all economic classes the Kauffm

an Center needs 26 percent of its revenue to com

e from outside donors

(kauffmancenter.org, 2014). This is an aggressive

financial plan that reflects the ideals the center was

founded on.

Secondary Resea

rch

Au

dien

ce A

na

lysis

Research shows that kids are the prim

ary influencers on parents’ decision m

aking, and that parents rely heavily on their children’s desires and opinions before m

aking a decision. Among the 122.5 m

illion households in the U

S, 13.5 percent include kids ages 6 to 11. Although m

others are considered m

ore likely to take their children’s opinions into consideration, fathers are m

ore likely to buy a product w

hen addressed by their children (Kids as Influencers, 2014). In the last 12 m

onths, family

and leisure activities were the m

ost popular motive

when it cam

e to parents purchasing an item for their

children. When it com

es to decision-making, parents

are more likely to “give-in” to a product purchase

when the child is the end-user of the product. G

irls are m

ore likely to be drawn to social activities, w

hile boys are draw

n to products more targeted tow

ard older kids (Kids as Influencers, 2014). Thirty-five percent of m

oms agree that advertising plays a large

part in their purchasing motives for their children.

Both boys and girls ages 6 to 11 agree that they prefer to participate in groups rather than alone. Statistics also show

that they prefer to do activities at a random

time, rather than a scheduled tim

e.

Activity-wise, girls are m

ore likely to participate in a variety of activities over boys. G

irls average participation in 5.7 activities, w

hile boys only average 5.2 activities. G

irls are also more likely to be

interested in activities such as writing, draw

ing and m

usic, while boys are m

ore likely to be interested in video gam

es and technology (Marketing to Kids and

Tweens, 2014). Research also show

s that parents and schools are m

ore likely to invest money to take older

children to professional arts events, because they are m

ature enough and have a high attention span to behave at a show

(Marketing to Kids and Tw

eens, 2014). G

ender also plays a role in which tw

eens tend to carry an interest in the arts. In 2013, 34 percent of girls in the first through eighth grade attended a m

usical or play, compared to just 26 percent of boys.

Income plays a large role in deciding if kids have the

option to attend fine arts events. For children in the first through fourth grade, the highest attendance for arts events w

ere children with parents w

ith an average incom

e of $75,000 per year or more.

(Marketing to Kids and Tw

eens, 2014).

In the U.S. there are 85 million m

others. Studies have found that these m

others collectively have $2.4 trillion in buying pow

er. Generation X m

others are m

ore concerned than Baby Boomer m

others about their child’s happiness (M

arketing to Mom

s, 2014). D

ads are more likely than m

oms to participate

in out-of-school activities. Based on a survey of Internet users w

ith children under the age of 18, 28 percent of parents w

ho organized activities for their children w

ere dads, compared w

ith 24 percent of m

oms. Seventy-three percent of dads claim

that they w

ould like to spend more tim

e with their children

(Marketing to D

ads, 2014).

Parents receive information from

a variety of sources. These sources can be form

al or informal.

New

sletters from school, teachers, friends, other

parents, children, social media and m

ass media

such as print or TV are all sources parents receive inform

ation from that affect decisions they w

ill m

ake for their children. Parents use social circles as a shortcut to inform

ation; thus, the quality of the inform

ation received depends greatly on whom

they are surrounded by.

Kids are the primary

influencers on parent’s decision m

aking

“”

Page 10: Final Plansbook-spreads-4

[ 18 ][ 19 ]

Co

mp

etitio

n A

na

lysis

We found that the m

ain competition for the

Kauffman Center in reaching kids ages 6-13 included

the Pulse Performing Arts Center, Kansas City

Young Audiences and the Christian Youth Theatre Kansas City. W

e chose these three organizations based on the fact that they currently have a high engagem

ent of children ages 6 to 13. The programs

that these organizations have established are similar

to programs that the Kauffm

an Center is looking to im

plement in the future. These com

petitors are successful w

ith their current programs and creating

lasting relationships with children ages 6-13.

The Pulse Performing Arts Center focuses on

providing dance classes for ages 3 to adult in every level. Its m

ission is to provide a “full-service dance studio that provides classes for ages three to adult for those students w

ho wish to take dance

recreationally, and also those dancers for those w

ho wish to perform

and compete in our exciting

performance and com

petition groups” (The Pulse Perform

ing Arts Center:About Us., 2014.). The Pulse

Performing Arts Center’s tagline is “M

ove To Your O

wn Pulse” (The Pulse Perform

ing Arts Center, n.d.). It has a large social m

edia presence; with 2,075 likes

on Facebook, 69 followers on Tw

itter, 47 subscribers to its YouTube channel and 433 follow

ers on Instagram

.

Kansas City Young Audiences (KCYA) is a full-service arts institution that delivers program

s in all arts including m

usic, dance, theatre, creative writing and

visual arts by partnering with professional teaching

artists and art partners. Its mission is “to engage all

youth in the arts, promote creativity, and inspire

success in education” (About KCYA. n.d.). Its main

goal is to create a partnership between them

and the com

munity to prom

ote the arts. KCYA’s tagline is, “W

here Arts and Education Meet” (About KCYA.

n.d.). It has programs in dance, m

usic and theatre. It has created after-school program

s, evening, and Saturday classes and sum

mer cam

ps. The KCYA

social media presence is large as w

ell, with 1,530

likes on Facebook, 372 followers on Tw

itter and 31 YouTube subscribers. Its strategic plan is to create and successfully m

arket programs that facilitate

learning, impact educational outcom

es and enhance the overall m

ission by further promoting

training and comm

unication. The KCYA’s building partnerships w

ith area education institutions and organizations in order to fam

iliarize future educators w

ith KCYA programs and the value of arts education

to enhance learning across the curriculum. The KCYA

plans to pinpoint gaps in area programs and services

to identify opportunities to create new and unique

programs w

hich could attract additional funders (St. 2013-2016 Strategic Plan, n.d.).

The Christian Youth Theatre Kansas City (CYTKC) is an after-school theater arts training program

for children 4 to 18. Their m

ission is “dedicated to developing character in children and adults through training the arts and by producing w

holesome

family entertainm

ent, all of which reflect Judeo-

Christian values” (CYT Kansas City - Christian Youth Theater, n.d.). The CYTKC tagline is, “Act. Sing. D

ance. Live” (CYT Kansas City - Christian Youth Theater, n.d.). It provides sum

mer cam

ps and theatre classes of three 10-w

eek session each year. These classes include dance, dram

a, and voice. It also has a special series of classes called O

ur Gang for ages

4 to 7. Each class performs a show

case at the end of the session to show

family and friends all they

have accomplished. CYTKC’s social m

edia presence includes Facebook w

ith 1,491 likes and Twitter w

ith 242 follow

ers.

Co

mp

etito

rs

Ma

rk

et A

na

lysis

The Kansas City metropolitan features 7,950 square

miles, spanning 15 counties, w

ith a total population of 2,035,334 over the border of Kansas and M

issouri, according to the 2010 U

nited States Census (USA.

com, n.d). The m

edian household income for the

metropolitan area from

2008-12 was $56,826 and

the median house value w

as $158,800 (USA.com

, n.d). The largest city in the Kansas City m

etropolitan area is Kansas City, M

o. with a population of 464,310

(City Data, n.d). O

ther notable cities include, Kansas City, Kan. (146,866), O

lathe (92,962), Overland Park

(178,000), Leawood (27,656), Lenexa (49,398) and

Shawnee (47,996) on the Kansas side and Blue

Springs (40,080), Grandview

(24,881), Independence (113,288), Lee’s Sum

mit (92,468) and Raytow

n (29,513) on the M

issouri side (USA.com

, n.d).

The most prom

inent ethnic group in the Kansas City m

etropolitan area is white, com

prising of 78.45 percent (1,596,643) of the population (U

SA.com, n.d).

Other ethnicities include, African Am

erican (12.50 percent, 254,409), H

ispanic (8.19 percent, 166,683), Asian (2.27 percent, 46,221) and N

ative American

(0.67 percent, 13,650) (USA.com

, n.d). English is the prim

ary language of the area; with 89.87 percent

(715,553) of people reporting it as the language they speak at hom

e, ranking just over 10 percentage points above the national average of 79.64 (U

SA.com

, n.d). The gender ratio in the Kansas City m

etropolitan area is fairly even at 48.95 percent male

and 51.05 percent female.

The largest age group in the Kansas City m

etropolitan area is 45 to 54, comprising 14.94

percent (303,991) of the population. Kids aged 5 to 14 m

ake up just over 14 percent of the population in the m

etro area, tallying a total of 290,062 (USA.com

, n.d). For the 25-and-under population, a m

ajority attend public school. There are 228,902 kids in the first through eighth grade w

ith 88.81 percent of those attending public school and 11.19 going to private schools (U

SA.com, n.d).

The average household size in the Kansas City m

etropolitan area is 2.51 (USA.com

, n.d). The highest percentage of household incom

e lies between

$50,000 and $75,000 per year, with 19.75 percent of

households operating within that threshold (U

SA.com

, n.d). On the opposite end of the spectrum

, 8.76 percent (45,970) of fam

ilies operate in poverty (USA.

com, n.d).

The most prom

inent careers in the area are m

anagement and professional occupations. These

occupations account for 34.76 percent (180,354) of m

ale careers and 42.25 percent (205,799) of female

careers, the highest percentage of any category (U

SA.com, n.d).

This research makes it evident that the prim

ary audience the Kauffm

an Center will be reaching

is white, English-speaking w

omen betw

een the ages 37 and 54. These w

omen are the m

others of our prim

ary target audience, children ages 6-13. In conclusion, w

omen are the prim

ary decision-makers

for the activities that their children participate in. We

think wom

en are the ideal candidate to bring their children into the Kauffm

an Center.[

Pulse Performing Arts Center

Kansas City Youth AudiencesChristian Youth Theater ]

Page 11: Final Plansbook-spreads-4

[ 20 ][ 21 ]

Bra

nd

An

alysis

Based on reviews and com

ments w

ritten on the social m

edia platforms of Facebook, Tripadvisor and

Yelp, the Kauffman Center has an overw

helmingly

positive online presence. On the Facebook review

s page, the Kauffm

an Center has an Average User

Rating of 4.8/5 and 1,600 gave the center a five-star ranking. Sim

ilarly, out of 293 reviews w

ritten on Tripadvisor, 247 ranked the Kauffm

an Center as excellent and overall the center is ranked third out of 100 attractions in Kansas City. O

ut of all 47 reviews

on Yelp, the overall ranking of the Kauffman Center

turned out to be five stars.

After reading through reviews on all three platform

s, Core 3 M

edia discovered the key audiences’ perceptions of the Kauffm

an Center primarily

focus on the acoustics and seating within H

elzberg H

all and Muriel Kauffm

an Theatre. Michael P.

from O

verland Park, Kan. comm

ented on Yelp, saying, “The tw

o performance halls here are

acoustically perfect. It is so incredible to hear and see outstanding perform

ances that are enhanced by finely tuned acoustics.” A m

ajority of the reviews

sound similar to M

ichael’s comm

ents, including positive assessm

ents of the Kansas City Symphony,

the Kansas City Ballet and Lyric Opera of Kansas City.

Other people focused on the m

odern architecture and the Kauffm

an Center’s spectacular views of the

city. Katherine D. from Kansas City, M

o. comm

ented on Yelp, saying, “This place is gorgeous! I have been dying to check out this now

-integral part of the KC skyline and the interior is just as striking as the exterior. The city view

s can’t be beat here.”

On the Facebook review

s page Gw

yneth Bowen

from O

verland Park, Kan. comm

ented, saying, “Five stars are not enough! This facility w

ould be outstanding anyw

here in the world but w

e in the Kansas City area are blessed w

ith it.” Bowen’s rem

ark illustrates that the Kauffm

an Center is a premier

performing arts venue that m

akes Kansas City superior over other com

parable cities around the w

orld. Core 3 Media found that the acoustics of the

two theaters and the architecture to be the m

ost prom

inent perceptions in the minds of the current

key audiences’ the Kauffman Center has.

Kansas City watched the Kauffm

an Center for the Perform

ing Arts grow throughout its construction

beginning in 2006 to its grand opening in 2011 (H

istory of the Center, 2014). Many people recognize

the unique addition to the Kansas City skyline; how

ever, fewer people are aw

are of the events that take place inside the Kauffm

an Center and even few

er attend.

Sixteen percent of respondents to surveys conducted by the Kauffm

an Center during seasons 1-4 said that the Kauffm

an Center’s reputation for high-quality productions as w

ell as the comfort

and convenience of the center influenced them to

attend. Twelve percent of respondents also reported

that the good value for the price and support of the Kauffm

an Center were influencing factors in

their decision to attend. The most popular factor

that influenced people to attend, however, w

as fam

iliarity with the artist’s w

ork (Kauffman Center

Survey). Loyalty to the Kauffman Center brand is

high. Acquisition of clientele currently poses more

concern than retention. According to the cumulative

Five stars are not enough! This facility would be

outstanding anywhere in the w

orld, but we in the

Kansas City area are blessed with it.”

summ

ary survey, 73 percent of respondents had previously attended a show

at the Kauffman Center.

Additionally, 65 percent of returning guests have attended four or m

ore shows. After attending

a Kauffman Center event, audiences have a

positive opinion of the Kauffman Center and their

experience. Ninety-five percent of Kauffm

an Center attendees surveyed said they w

ould recomm

end Kauffm

an Center to a friend (Kauffman Center

Survey).

The Kauffman Center is prevalent in the m

edia because of its breathtaking architecture and state-of-the-art perform

ance halls. The Kauffman Center

was recognized as one of the w

orld’s most beautiful

concert halls by CNN

(ww

w.cnn.com

, 2014). Mass

media coverage of the Kauffm

an Center is primarily

focused on its aesthetic appeal and innovative auditorium

s and equipment.

[ 21 ]

Page 12: Final Plansbook-spreads-4

[ 23 ]

Planning & Solu

tion

sM

ake it You

rs

Ma

ke I

t Y

ou

rs C

am

pa

ig

n

The focal point of the campaign w

e created for the Kauffm

an Center will be based around the

slogan “Make It Your Kauffm

an Center.” We w

ant to insinuate the feeling that children can m

old their ow

n experiences at the Kauffman Center and m

ake it a hom

e. The slogan will be flexible to fit different

scenarios such as, “Make It Your Instrum

ent,” or “Make

It Your Stage” so that the slogan will com

plement

the various elements that form

the Kauffman Center.

We know

that each child will w

ant to experience som

ething unique at the Kauffman Center, so w

e m

ade the words interchangeable to engage different

children and personalize each message.

We think that by leaving the ending w

ord open, this

symbolizes that the children have an opportunity

to formulate their ow

n experience which w

ill help to create a lasting relationship w

ith the Kauffman

Center. Every element of the Kauffm

an Center, from

the performances to the architecture, is intended

to symbolize that this venue is supposed to serve

as a home for the entire Kansas City com

munity.

The “Make It Your” cam

paign delivers a more

personalized experience to the people of Kansas City, and leads back to the idea that every person should feel as though the Kauffm

an Center serves as the com

munity’s hom

e for the performing arts.

Page 13: Final Plansbook-spreads-4

[ 24 ][ 25 ]

Pa

ssp

ort t

o t

he A

rts P

ro

gra

m

We propose that the Kauffm

an Center institute our “Passport to the Arts” Program

. This is an incentive program

that encourages children and families to

attend more events at the Kauffm

an Center with

the goal of earning prizes during the process. Every child has the opportunity to receive a “passport” w

hich would com

e in the form of a large notecard or

booklet with a lanyard. Each tim

e the child attends an event they w

ill have their passport stamped. The

Kauffman Center can initiate different rew

ards after a child reaches a certain am

ount of goals and number

of stamps on the passport. These incentives include

free tickets to a performance after three stam

ps, and after seven stam

ps, the child would have the

opportunity to host a birthday party at the Kauffman

Center. During this birthday party the children

would play gam

es, go backstage and participate in other interactive activities w

ith friends. This rew

ard increases motivation and adds a com

petitive elem

ent to attending shows. Through our focus

group research, parents noted,“birthday party hosting is a good w

ay they can get involved with a

new organization,” w

hich gives supports from one of

our target markets. The passport w

ill last for one year and w

ill be available to pick up from the Kauffm

an Center year-round. W

hen the school year begins in August, the Kauffm

an Center will also distribute

these passports to the schools who participate in

the Open D

oors Program. This allow

s children and fam

ilies to choose the events that they would like to

attend based on their respective interests.

Throughout our research we discovered that

children like to feel that they are in control of the activities they participate in. Kids are the prim

ary influencers on parents’ decision m

aking because parents rely heavily on their children’s desires and opinions (Kids as Influencers, 2014). By m

aking this cam

paign flexible, the children have the opportunity to personalize their overall arts experience. If they w

ant to see a ballet or a symphony those options

will be available to them

. This all relates back to the “M

ake It Yours” campaign, w

hich suggests that the Kauffm

an Center is a more intim

ate and personal venue. D

uring a focus group, one parent said, “w

e don’t like the idea that they [their kids] are com

pletely tied down to one activity, w

e prefer to have m

ultiple to choose from.” O

ur flexible theme

tries to empow

er visitors to use the Kauffman Center

for what tailors their needs and w

ants. Ultim

ately, we

want the kids to feel like the Kauffm

an Center is their hom

e, and accomm

odate each individual child’s needs to provide him

or her with the com

plete arts experience.

“S

et t

he S

ta

ge” B

lo

ck

Pa

rty

To kick off the summ

er months, and the “M

ake It Yours” cam

paign, we suggest that the Kauffm

an Center hosts a block party on its front law

n. The them

e of this block party will be “Set the Stage”

and will feature m

usic, activities for the kids to participate in and a variety of vendors that w

ill provide food and entertainm

ent. This theme helps

create the image of starting a brand new

campaign,

yet also incorporates the idea that each child can set the stage for an arts experience in his or her ow

n w

ay. Additionally, this ties in with the personalized

experience that the “Make It Yours” cam

paign provides. The Kauffm

an Center could utilize BonTerra as a food vendor, or seek to utilize other local restaurants. The central purpose of the block party is to introduce the new

passport system and to expand

on the Future Stages program (discussed below

). Each child w

ill receive an individual passport, which

will be valid for events at the Kauffm

an Center for a year. After attending a certain num

ber of events the child w

ill be eligible for prizes.

[ 25 ]

Passport Prog

ra

mBlock P

arty

Page 14: Final Plansbook-spreads-4

[ 26 ][ 27 ]

Pa

ssp

ort E

xp

en

se

“Make It Yours” Custom

Lanyards (1,000 from Lanyardstore.com

) = $670Passport (1,000 printed cardstock, glossy, front and back at O

ffice D

epot) = $197

[Total Passport Expense: $867]

Fliers = $575KC Star: Kansas City Star ads that are sized around 3.26” x 5” run approx. $1,050 per advertisem

entRadio Spot: A w

eeklong flight with 94.9 or JackFM

, assuming 15-20 m

entions would cost around $1,375.

[Total Advertising Expense: $3,000]

Operating expense (m

usic, employee pay)

Decorations (banners, balloons, etc.)

Vendors

[Total Block Party Expense: $1,137]

[Total: $5,004]

Budget & Med

ia

Pla

n

Med

ia

Pla

n

The Kauffman Center has a presence on m

ultiple social m

edia platforms including YouTube, Facebook,

Twitter, Instagram

, Four Square, Yelp and a mobile

application. With 12,500 follow

ers on Twitter, the

Kauffman Center uses the m

edia outlet to announce ticket contests, share relevant new

s, connect with

followers and generate buzz in the com

munity. O

n Instagram

the Kauffman Center has 831 follow

ers, and uses this m

edia channel to highlight the beautiful facility, perform

ances, the Future Stages program

and their support for local organizations. The Kauffm

an Center’s YouTube channel has 85 subscribers w

ith views ranging from

48 to 3,622. Facebook is the Kauffm

an Center’s most popular

social media platform

with 30,541 likes.

With this new

campaign slogan, w

e can transform

Kauffman Center’s traditional and social m

edia. We

will be able to create m

ultiple ads that will resonate

with a diverse set of people across the Kansas

City Metropolitan area. These ads can be run in

traditional print media and on m

ultiple social media

platforms. W

ith the use of a hashtag, #MakeItYourKC,

we can create a cohesive and consistent look on all

different media platform

s.

In our primary research, w

e discovered that Instagram

was the m

ost popular form of social

media utilized by our target m

arket of kids ages 6-13. By using our hashtag and heavily prom

oting on Instagram

, we can advertise various contests,

prizes and upcoming events at the Kauffm

an Center. W

e think that as more children becom

e aw

are of our incentive program, they w

ill follow the

Kauffman Center’s Instagram

to build excitement

toward upcom

ing events or contests. In return, the Kauffm

an Center will also need to cater to the target

audience by posting fun pictures of children at the facility and pictures of various kid-friendly show

s or activities that are going on throughout the building.

Since Facebook is the most popular form

of social m

edia for the Kauffman Center, it is im

portant that w

e continue to build its presence when advertising

to parents and teachers of our target market.

Our focus group research found that parents are

predominantly on Facebook w

hen compared to

other social media platform

s. According to the Kauffm

an Center’s cumulative sum

mary of surveys

conducted during seasons 1-4, 43.9 percent of survey respondents reported that they heard of Kauffm

an Center events through email. The

recipients of these emails w

ill include parents and teachers of children w

ho are enrolled in the passport program

. These emails w

ill be bi-weekly and the

content will be strictly about upcom

ing events that pertain to children and the passport events. Also, 43 percent of Future Stages attendees in 2014 said they heard about the festival through em

ail or online new

sletter (Future Stages Festival Survey). According to the D

igital Media Yearly Analysis:

Fiscal Year 2013-2014 the Kauffman center’s em

ail subscribers increased by 12,611 and reached a total of 60,338 by the end of the fiscal year. By using em

ail blasts and online new

sletters we plan on exceeding

the Kauffman Center’s reach during the 2013-2014

calendar year. Email is the best w

ay to reach our target audience and has been proven to spread aw

areness of past events proficiently, while cutting

advertising costs.

Although this is a vital outlet for networking to

parents and teachers, we believe that the best w

ay to m

arket to this particular target is by reaching out to schools in the Kansas City m

etropolitan area. This could com

e in the form of passing out a flier at the

end of the school year to promote the block party

event, or partnering with schools currently enrolled

in the Open D

oors program to prom

ote the event on their end-of-the-year new

sletter. These promotions

would be the m

ost effective way of getting the w

ord out to the target m

arket about the Block Party, which

will kick off sum

mer activities held at the Kauffm

an Center. This w

ill also introduce the passport program

Radio Advertising: $1,375

Passports: $197Passport Lanyards:

$670

Block Party Expenses: $1,137

Printed Fliers: $575

New

spaper Advertising: $1,050

Page 15: Final Plansbook-spreads-4

[ 28 ][ 29 ]

and include the Future Stages program. By doing

so, the teachers will see the flier, put it in their

student’s “take-home folder” and then parents w

ill be inform

ed of the event once they receive the flier. H

aving the teachers pass out the fliers to their students develops the support from

the schools, w

hich establishes credibility and will entice parents

to bring their children to the Kauffman Center and

the passport program w

ill keep them com

ing back for years to com

e.

We also plan on using the current partnerships

the Kauffman Center has w

ith the Kansas City Star and both Jack FM

and Oldies 95 radio stations. By

reaching out to current partners the Kauffman

Center will be able to use cash investm

ents and m

arketing opportunities in exchange for discounted and prom

otional advertising. By utilizing the partnership w

ith The Kansas City Star, the Kauffman

Center can reach 553,000 people daily by running a print advertisem

ent in the newspaper.

[ ]M

ay 1, 2015

Begin flyer distribution to Kansas City M

etropolitan elem

entary school.

[ ]M

ay 30, 2015

“Set Your Stage” Block Party event held on the front lawn

of the Kauffman Center.

[ ]June 1, 2015

Begin sending out emails

to parents promoting the

Future Stages Festival and the Passport to the Arts program

[ ]June 28, 2015

Future Stages Festival

[ ]N

ovember 2015

Additional Future Stages Festival

[ ]M

arch 2016

Additional Future Stages Festival

Tier Two P

rog

ra

m

Using the extended budget of $5,000, w

e are seeking to expand the Future Stages program

by adding tw

o more m

iniature festivals per year. Ideally, the Kauffm

an Center would host tw

o more festivals, one

in Novem

ber and the other in March, that w

ould essentially em

ulate the Future Stages festival in June, but on a sm

aller scale. Expanding on this creates m

ore interactive programs for children to participate

in and allows m

ore opportunities for them to use

their passports throughout the year. Hosting tw

o sm

aller, yet similar, events w

ill help build anticipation for the Future Stages in June. Future Stages attracts a younger dem

ographic, and by expanding this festival the Kauffm

an Center will in return increase overall

youth traffic.

One concern parents have about allow

ing their children to participate in fine-arts program

s is the potential for high-cost activities. W

hen surveyed, 83 percent of parents indicated that cost w

as im

portant, very important or extrem

ely important

when determ

ining activities for their kids. The two

additional Future Stages Festivals would be free for

families to attend and keep them

coming back to the

Kauffman Center throughout the year.

Media Tim

eline[

]

Page 16: Final Plansbook-spreads-4

[ 31 ]

Our R

eferen

ces

About KCYA. (n.d.). http://ww

w.kcya.org/?page=about

After-school, evening, Saturday Classes and Summ

er Camps. (n.d.). http://w

ww

.kcya.org

City Data. (n.d.). http://w

ww

.city-data.com/city/Kansas-City-M

issouri.html

CYT Kansas City. (n.d.). https://ww

w.facebook.com

/CYTKansasCity

CYT Kansas City – Christian Youth Theater in Kansas City, Mo. (n.d.). http://w

ww

.cytkc.org/homepage

CYTKC. (n.d.). https://twitter.com

/search?q=CYT%20KC&src=typd

Facebook Reviews. (n.d.). https://w

ww

.facebook.com/Kauffm

anCenter/reviews.

History of the Center. (2014). http://w

ww

.kauffmancenter.org/ the-center/history/

Internal Revenue Sources. (2012). Form 990. http://990s.foundationcenter.org/990_pdf_

archive/431/431866550/431866550_201306_990.pdf

Kansas City Arts and Culture. (n.d.). http://ww

w.kauffm

ancenter.org/wp-content/uploads/Arts- and-Culture-

in-Kansas-City-20131.pdf.

Kauffman Center Survey. (n.d.). Kansas City, M

O: Kauffm

an Center Presents

Kauffman Center for the Perform

ing Arts. (2013). Future Stages Survey. https://surveymonkey.com

/sr.aspx?sm

=4B6FBwFrJ7AIN

XYVyy5eNkLU

T%2fvtVw

ZLPQIn3CpnN

Uc%

3d

Kauffman Center for the Perform

ing Arts Fact Sheet. (n.d.). http://ww

w.kauffm

ancenter.org/wp -content/

uploads/Kauffm

an-Center-Fact-Sheet-2013_1.pdf.

Kauffmancenter.org. (2014). http://w

ww

.kauffmancenter.org/about/m

edia/.

Kauffmancenter.org. (2014). http://w

ww

.kauffmancenter.org/support-us/.

Kauffmancenter.org. (2014). http://w

ww

.kauffmancenter.org/about/staff/

Mintel. (2014). Kids as Influencers - U

S - April 2014. Retrieved from M

intel Market

Research Reports database.

Mintel. (2014). M

arketing to Kids and Tweens - U

S - May 2014. Retrieved from

Mintel M

arket Research Reports database.

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Mintel. (2014). M

arketing to Mom

s - US - Septem

ber 2013. Retrieved from M

intel Market

Research Reports database.

Mintel. (2014). M

arketing to Dads - U

S - March 2012. Retrieved from

Mintel M

arket Research Reports database.

Schneider, M., Teske, P., & M

arschall, M. (2000). Choosing Schools: Consum

er Choice and the Quality of

American Schools. Princeton, N

.J.: Princeton University Press.

Strategic Plan. (n.d.). http://ww

w.kcya.org/userfiles/im

age/KCYA_Strategic_Plan_13-16.pdf

The Coterie Opens 2014-15 Season w

ith ROSA PARKS AN

D TH

E MO

NTG

OM

ERY BUS BO

YCOTT, N

ow thru

10/19. (2014, September 23). http://w

ww

.broadwayw

orld.com/ kansas-city/article/The-Coterie-O

pens-2014-15-Season-w

ith-ROSA-PARKS-AN

D-TH

E-MO

NTG

OM

ERY-BUS-BO

YCOTT-923-1019-20140922.

The Pulse Performing Arts Center. (n.d.). http://w

ww

.thepulsepac.com

The Pulse Performing Arts Center: About U

s. (n.d.). http://ww

w.thepulsepac.com

/about-us.html

The Pulse Performing Arts Center: Benefits of an Arts Education. (n.d.). http://w

ww

.thepulsepac.com/

benefits-of-an-arts-education.html

The Pulse Performing Arts Center. (n.d.). https://w

ww

.facebook.com/thepulsepac

ThePulseKC. (n.d.). https://twitter.com

/ThePulsePACKC

ThePulsePAC. (n.d.). https://ww

w.youtube.com

/user/ThePulsePAC

Thepulsepackc on Instagram. (n.d.). http://instagram

.com/thepulsepacKC

Tripadvisor.(n.d.).<http://ww

w.tripadvisor.com

/ShowU

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an_Center_for_the_Perform

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Twitter. 2014. W

eb. 28 Sept. 2014.

TRC. (n.d.). https://twitter.com

/turnerrec

Turner Recreation. (n.d.). https://ww

w.youtube.com

/user/TurnerRecreation

Turner Recreation Comm

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w.facebook.com

/pages/TurnerRecreation-Com

mission/60392833279

Turner Recreation Comm

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w.turnerrec.org

USA.com

. (n.d.). http://ww

w.usa.com

/kansas-city-mo-ks-area.htm

Yelp. (n.d.). http://ww

w.yelp.com

/biz/kauffman-center-kansas-city?sort_by=elites_desc

Mintel. (2014). Kids as Influencers - U

S - April 2014. Retrieved from M

intel Market

Research Reports database.M

intel. (2014). Marketing to Kids and Tw

eens - US - M

ay 2014. Retrieved from M

intel Market

Research Reports database.

Mintel. (2014). M

arketing to Mom

s - US - Septem

ber 2013. Retrieved from M

intel Market

Research Reports database.

Mintel. (2014). M

arketing to Dads - U

S - March 2012. Retrieved from

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arket Research Reports database.

World’s 15 m

ost beautiful concert halls. (2013, March 3). Retrieved from

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w.cnn.com

/2014/03/02/travel/beautiful-concert-halls/index.htm

l?sr=fb030314concerthall1130a

[ 33 ]

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[ 35 ]

The Ap

pen

dix

Sa

mp

le E

ma

il

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[ 36 ][ 37 ]

Press R

elea

se

30

Seco

nd

Ra

dio

Sp

ot

Title:

Ex

am

ple

Rad

io S

po

t

Client/Sponsor:

The K

auffm

an C

ente

r for th

e P

erfo

rmin

g A

rts

Length:

30 S

econds

Air D

ates: May 2

3, 2

014

SF

X: C

hild

ren

pla

yin

g

(Esta

blis

h, th

en fa

de)

AN

NO

UN

CE

R 1

: (Mom

) T

he K

auffm

an C

ente

r of th

e P

erfo

rmin

g A

rts

pre

sen

ts S

et th

e S

tag

e B

lock

Party

.

AN

NO

UN

CE

R 2

: (Kid

) M

om

, I get to

sta

r in m

y o

wn

sh

ow

! I get to

mak

e

cra

fts, s

ing a

nd d

ance w

ith a

ll my frie

nds!

SF

X: M

om

lau

gh

s

(Esta

blis

h, th

en fa

de)

AN

NO

UN

CE

R 1

: (Mom

) Join

us o

ut o

n th

e la

wn fro

m 1

1 to

4 a

t the

Kauffm

an C

ente

r for th

e P

erfo

rmin

g A

rts o

n M

ay

30

th. Fre

e a

dm

issio

n fo

r all w

ho

atte

nd

, so

brin

g th

e

whole

fam

ily!

         F

OR

IMM

ED

IAT

E R

EL

EA

SE

May 1, 2014

“Set the Stage” B

lock Party at the K

auffman C

enter for the Perform

ing Arts

The Kauffm

an Center hosts the public to a free day of events

K

ansas City, M

issouri – The K

auffman C

enter for the Performing A

rts will host its first

block party on its front lawn from

11 a.m. to 4 p.m

. on Saturday, May 30. T

his free event to the public w

ill have food from local vendors, m

usic, activities and live entertainment

for the whole fam

ily. T

he Kauffm

an Center is hosting this free event as a kick-off to sum

mer and to introduce

to the public several upcoming program

s it will be offering throughout the year. Som

e of these program

s include the returning Future Stages Festival, another free event for aspiring young perform

ers, and will be introducing a new

loyalty program titled

“Passport to the Arts.” W

hat’s unique about this loyalty program is that it is designed

specifically for children ages 6-13. T

he Kauffm

an Center is introducing these new

programs in an effort to get m

ore fam

ilies, and specifically children, to the Kauffm

an Center. A

my M

cAnarney, vice

president of external relations at the Kauffm

an Center said, the center and its program

s are m

eant for all of those living in the Kansas C

ity Metropolitan area.

“Our goal is to provide perform

ing arts that people of all ages and backgrounds can enjoy.” M

cAnarney continued to say that the arts is just as im

portant for children as the m

ath and science they are learning in school. “The arts is an essential subject that

children should begin learning about from a young age. W

e hope to accomm

odate as m

any families as possible to not only w

atch but also learn about the arts as a whole.”

The K

auffman C

enter hopes to see you Saturday, May 30 to help celebrate the beginning

to the summ

er season.

### T

he Kauffm

an Center, hom

e to resident organizations the Kansas C

ity Ballet, L

yric Opera, K

ansas City

Symphony, and other innovative program

ming, em

braces a variety of audiences with different tastes,

interests and passions. At the K

auffman C

enter for the Performing A

rts, everyone can have an opportunity to experience excellence.

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[ 38 ][ 39 ]

Prin

t A

dvertisem

en

t

Flier F

or S

ch

oo

ls

Page 21: Final Plansbook-spreads-4

[ 40 ][ 41 ]

So

cia

l M

ed

ia

Page 22: Final Plansbook-spreads-4

[ 42 ][ 43 ]

Ex

am

ple P

assp

ort

Front

5”

4”

Back

5”

4”

PASSPORT

to the Arts

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