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8/9/2019 Final Quality in Rural Development
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Presented by- Minal Kashyap, Sunny Kumar Roy
1
Quality Improvement in Rural
Development projects in India
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QUS!I"# $ %
While we have international fully air conditioned schools in our
cities, the schools in villages still dont have benches and chairs,
leave alone computers. &e have a hu'e shorta'e o( teachers
in rural areas, and the school drop out rate is hu'e)
&*+ RUR RS . /*I#D 0I!IS /+
D0DS111
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QUS!I"# $ 4
mployment opportunities are hardly there in villa'es
which forces youth to move to cities creating imbalance in
the ecosystem and leaving the villages deprived.
&*+ 0K "5 "PP"R!U#I!+ I# RUR R 1
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QUS!I"# $ 6
While we may have numerous hospitals, nursing homes and
medical facilities in cities, villa'es neither have health
a7areness nor health (acilities.
&*+ RISI#. DIS0"##0! /! 0I!IS #D
8I.S 1
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M#+ M"R QUS!I"#S
IK))
Proper land reforms
ural credit
!lectrification
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I#!R"DU0!I"#
7
"early #$% of the total population of the country lives in rural area.
Improvement in the &uality of life of rural people is the important agenda of
rural development programme. In India a country where the number ofpeople living in rural areas, rural development programme is necessary aspect.
ural development implies both the economic betterment of people as well as
greater social transformation. 'he basic ob(ective of all rural development
endeavours ) programmes has been the welfare of the millions.
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8
Maslo73s *ierarchy "( #eeds
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'hedegre
eof
e*c
elle
nceo
fsom
ethi
ng
+onformance to specification.
,-itnessforintendeduseby/osep
h0./uran.
&*! IS QUI!+
9
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&*+ QUI!+ IMPR"8M#! I#
RUR DU0!I"# IS IMP"R!#!
12
6 survey called the 6nnual 7tatus of !ducation eport 867!9, shows that even though
the number of rural students attending schools is rising, but more than half of the students
in fifth grade are unable to read a second grade te*t book and are not able to solve simple
mathematical problems.
"ot only this, the level of maths and reading is further declining. 'hough efforts are being
made, they are not in the right direction.
'he reason cited for this problem in surveys is the increasing number of single classroomto educate students from more than one grade.
In some states attendance of teachers and students is also declining. 'hese are a few
reasons why schools have failed to educate rural India.
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SU00SS5U PR".RMMS
"5 RUR DU0!I"#
13
#ame o(Pro'ramme$ -
5ocused on$ - Source o( a7areness Places 7here itis applied
: 1ay 6cademy 7chool teacherstraining
'witter, facebook atehpur,a(asthan
;urukul school in3ihar
7tudents 7kype +hamanpuravillage of3ihars
;opalgan(
district
3arefoot college 6dults and students ace to faceeducation8A 58>8A 188>8A
64.9%
36.0%
59.3%
14.2%
12.4%
92.5%
47.0%
54.3%
Shortage of aci!ities at "rimar# $ea!thcare enters
S!rg'on
3bt'tri"ian yna'"ologit
.hyi"ian
.a'diatri"ian
Total Sp'"ialit 7o"tor
'n'ral -'di"al 3
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Aordability
A""'ibility
Awar'n'
?!ality o#
&'alth"ar'S'r%i"'
itrib!tion and 'a"h
'"r!iting ill'd
manpow'rTa"ling o"ial i!' andlo"al b'li'# S'l#m'di"ationD
Cr'ating awar'n' amongth' r!ral "on!m'r
Changing th' mind't o#th' r!ral p'opl'
!ral p'opl' "hall'ng'
Rural healthcare challen'es
rganiEational Chall'ng'
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ssam a role model in country3s health sector $- source ;ne7s
.u7ahati$ ssam has emerged as role model in the health sector of the country by
implementing the highest number of schemes under the "ational ural 4ealth
0ission8"409, 5$B "ational 6mbulance 7ervice and 'ele adiology Pro(ect along with
other schemes under the "40 here, J'he 5$B service would augment the e*isting 5$:
ambulance service, which has greatly benefited patients across the country and will provide&uality transportation of patients to hospitals. 'he ambulance service would respond and
reach patients within half an hour, besides transporting pregnant women and infants from
home to hospital and if re&uired back to home as well.
0hattissa health scheme a success in /ihar $ source conomic times
'he rural health scheme chattissa under which people living in rural areas are provided
treatment for critical disease through telemedicine Is running successfully in 5B Panchayats
of bihar.
'he pro(ects was launched in Patna, "alanda, 7aran, 7iwan , 7amastipur. +hattissa provide
facility of telemedicine to patients in rural areas through video conferencing with leading
doctors of 6II07 Patna.
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&*R R & ..I#. /*I#D1
27
=uality ofprocess
Aean
>alue definedfrom patientsperspective
3etter nursinghomes
Propermaintenance of
medical records
7i*-7igma
Physicianpractices
use oftechnology
patienttreatment
=uality of
clinicaloutcomes
+linical
audits
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0onnectivity in rural development
India has one of the largest and densest road networks in the world,
around H$ percent of the countrys population 8about H$$ million
people9 lacked access to all weather roads.
'he remoteness of habitations and dense forest lands in the hill states of
4imachal Pradesh, 0eghalaya and Uttarakhand gave rise to special
challenges for road development. 6nd in /harkhand, one of Indias
poorest states, a difficult security situation along with local capacityissues posed ma(or challenges.
!he projects have brou'ht about a paradi'm shi(t in the 7ay rural roads
are mapped, desi'ned, monitored, and built2
People 0ake the +hoices
;reen "orms !stablished
0onitoring
=uality +ontrol
@ngoing 0aintenance !nsured
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In 0adhya Pradesh 80anawar 7emalda Aangoor 6(andokoti road in 1har district9 a(inder
of "eshupur 0ohalla of Aangoor village registered an increase in annual income from s.
:,$$$ to s. 5F,$$$ due to marketing of his agricultural produce and milk outside his
village.
>illagers of 3adaker(ang 83anarpal block, 6nugul district, @rissa9 e*pressed the view thatprior to road construction, light commercial vehicles rarely plyed from 6ngul to the village.
"ow, a minimum of : to 5$ vehicles make 5$5F trips to the village everyday. 'his helps the
villagers in commuting to the +oal 0ines and "6A+@ factory where they work as daily
wage earners. +onnectivity and communication has improved significantly, which has
resulted in creating more employment opportunities for the people in the villages located
ad(acent to the roads.
0eena, an embroidery maker of 3idla village 86rain block, 6(mer district, a(asthan9
makes beautiful embroideries on dupattas and charges s.5: per piece. 4er monthly income
ranges between s. :$$5$$$. 7he now goes outside the village to sell her craft and can
procure raw material easily from "asirabad at reasonable rates. 4er family income has goneup and so has her social status.
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P6'"62 6 World 3ank sponsored ongoing study has revealed that the length of rural
roads constructed in 3ihar has decreased by BH% in B$5H-5D compared to B$5B5H, while
e*penditure increased by 5$%. total of :,F$$km of rural roads were constructed in the
state under different schemes during B$5B-5H. 3ut the total length of constructed roads
decreased to C,F$D km 8more than BH%9 in B$5H-5D.
'hese roads were constructed under programmes namely Pradhan 0antri ;ram 7adak
Ko(na 8P0;7K9, 0ukhya 0antri ;ram 7adak Ko(na 800;7K9, 0inimum "eeds
Programme 80"P9, 7pecial +omponent Programme 87+P9, "abard and the 6aapki 7arkar6apke 1war 867619 'he ma(or reasons behind noncompletion of road pro(ects on
schedule are delay in land ac&uisition, delay in relocation of utilities, scarcity of materials
like stone chips, iron etc and faulty preparation of design and detailed pro(ect reports,J
0onstruction o( rural roads do7n 24< in state7ource- '@I sep5D
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MP"+M#! I# RUR
RS 4igher unemployment and low income in the rural areas results in low
purchasing power of the rural people, ultimately affecting their &uality
of life.
;overnment scheme to eradicate rural unemployment
"ational ural !mployment Programme
/awahar ogar Ko(ana
ural Aandless !mployment ;uarantee
0;"!;6
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IMP0! "5 P""R QUI!+
"# PR":0!S 1elay in delivery
cost overrun
customer dissatisfaction
!nvironmental cost
e-designing
34
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QUI!+ SSUR#0Are we using the standard?
Can we improve the standard?
=uality 6udits
'o see if you are complying with company policies, standards Mprocedures
1etermine whether they are used efficiently M effectively
Identify all the good practices being implemented
Identify all the gaps)shortcomings
Aook for new lesson learned M good practices
Process 6nalysis Includes root cause analysis 36
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QUI!+ 0"#!R" +ause and !ffect 1iagram 8Ishikawa 1iagram or ishbone 1iagram9
4elps stimulate thinking, organie thoughts, and generate discussion
+an be use to e*plore the factors that will result in a desire future outcome
4istogram
7howing how often a particular problem)situation occurred
Pareto +hart)1iagram 8:$)B$ principle9
4istogram ordered by fre&uency of occurrence which used to focus
attention on the most critical issues
:$% of the problems are due to B$% of the causes
un +hart
'o look at history and see a pattern of variation 37
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4
$C@ B@ $AA-
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A &+S !" IMPR"8
QUI!+ "5 PR":0!
;et off on the right footing with clients
Use clear milestones
7et more realistic timelines
?now your limitations
3uild confidence
;et inspired
Re7ards 8s) rele'ate ?employees@
41
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Su''estions and recommendations
Sanitation$-
7anitation should be given the top priority
6wareness creation should result in real positive action from the
community and make sanitation program demand driven
7anitation should become a peoples movement even after the withdrawal
of '7+
Ainking of sanitation with womenLs dignity
";@s to be involved only in initial period following which community
takes over.
Involvement from corporations help sourcing of funds42
.eneral su''estions$ 0anagement 3y Wandering 6round
Work 3reak down 7tructure
3enchmarking
ocus on each level of &uality
Use 0ethods like P!', +P0
id il l i d
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Aarge 0+; groups can provide toilet cleaning agents and soapsas a part of +7 e.g. 7ustainable living Programme by Unilever
Promoting Individual 3ehavior +hange
!co-7an toilets
Infrastructure2-
+ommon apartment instead of individual housing
!mployability2-
'raining to rural people
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@FC@**@NC@ $S NT SG$** $T$S
ATT$TH@
%$*+,-. %$*+,- /0 %$*+,-
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