Airline and Airport On-time Performance

February 2012 Report

Tuesday, March 6, 12

North American Airlines

The unusually mild winter continued to benefit air travelers in February. Eight airlines had on-time arrivals percentages above 90%. Only 1.17% of flights were cancelled in February (9,286), down substantially from January’s 1.63%.

- Last February saw over 5% (37,000) flights cancelled.

- As a group, North American airlines’ flights arrived within 15 minutes of schedule over 80% of the time last month.

- Alaska and Delta led the majors in February reaching > 89% on-time performance.

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North America’s Top Performing Airlines in February

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Airline On-time Arrival Performance %

Horizon Air 92.48%

Virgin America 91.45%

Compass Airlines 91.12%

Airtran Airways 90.88%

Hawaiian Airlines 90.75%

Copa Airlines 90.41%

Comair 90.13%

Mesa Airlines 90.10%

Alaska Airlines 89.22%

Delta Air Lines 89.20%

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How North American Major Airlines Compared In February

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Airline On-time Arrival Performance %

Alaska Airlines 89.22%

Delta Air Lines 89.20%

US Airways 88.92%

American Airlines 85.52%

Jetblue 83.71%

United/Continental Airlines 82.16%

Southwest Airlines 77.95%

Air Canada 55.64%

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European Airlines: February Top On-time Arrival Performance

European airlines managed to generate some solid performance numbers despite some harsh winter weather. The average OTP for the group in February was 79.32%, compared ti January’s 82.82%, December’s 77.82%, and November’s 80.78%.

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Airline On-time Arrival Performance %NAYSA 95.69%

Aegean Airlines 93.43%Germanwings 92.55%

Portugalia Airlines 89.69%bmi Regional 89.05%

bmibaby 88.53%Vueling Airlines 88.39%

Aer Lingus 88.36%CCM Airlines 87.01%

Rossiya 86.71%

Tuesday, March 6, 12

Asian Airlines: February Top On-time Arrival Performance

Korean Airlines, Malaysia Airlines and India’s SpiceJet joined JAL, ANA and their respective subsidiaries to capture the top 10 on-time performance positions in February. The average on-time performance rating among the 38 airlines we analyzed in February was 72.20%, up from January’s 69.99%.

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Airline On-time Arrival Performance %Japan Transocean Air 94.63%Japan Air Commuter 94.09%

Japan Airlines 88.98%J-Air 88.38%

ANA Wings 87.74%Korean Air Lines 87.25%

ANA 86.97%Malaysia Airlines 85.97%

JAL Express 85.39%SpiceJet 83.48%

Tuesday, March 6, 12

Top 30 World Airports: February Departure Performance

Tokyo’s Haneda airport was the only one of the top 30 to top 90% of its commercial flights departing within 15 minutes of schedule. US airports rounded out the top 10 performing major international airports. Miami reached the top 10 for the first time in many months with greatly improved performance (84.18%) on-time departures. The average on-time departure performance among the top 30 airports in February was 76.52% up from January’s 76.08%, 74.33% in December and from November’s 73.47%.

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Airport On-time Departure Performance %HND Tokyo, JP 94.34%

PHX Phoenix, AZ 88.83%CLT Charlotte, NC 88.71%ATL Atlanta, GA 97.09%

MCO Orlando, FL 86.35%JFK New York, NY 86.29%

LAX Los Angeles, CA 86.02%DFW Dallas, TX 85.88%CGK Jakarta, ID 85.35%MIA Miami, FL 84.18%

Tuesday, March 6, 12

North American Airports: February Departure Performance

Oakland and Seattle airport topped the list of North American airports, both achieving greater than 90% on-time departure performance. The average on-time departure performance for the group in February was 84.89% up from 82.49% in January, 80.14% in December and 79.18% in November - unusually high winter numbers.

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Airport On-time Departure Performance %OAK Oakland, CA 90.67%SEA Seattle, WA 90.43%

PDX Portland, OR 89.60%SLC Salt Lake City, UT 89.47%

MEM Memphis, TN 89.42%BOS Boston, MA 88.96%PHX Phoenix, AZ 88.83%

SAN San Diego, CA 88.81%CLT Charlotte, NC 88.71%

DCA Washington, DC 88.50%

Tuesday, March 6, 12

About FlightStats On-time Performance Reports

FlightStats on-time performance calculations are based upon data collected from a variety of sources - both primary and secondary. Our coverage of any single airline’s flights varies in percentage terms. In some cases, only secondary sources can be obtained that represent a subset of an airline’s total flight operations. This is especially true for certain low-cost airlines, notably Easyjet and Southwest Airlines.

Therefore, the calculations represented here should, in general, be considered indicative of an airlines’s performance but not a definitive measure. We continue to work hard to fill in our coverage gaps. However, reaching 100% coverage will require the cooperation of some airlines that, at present, are unwilling to participate.

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About FlightStats On-time Performance Reports (con’t)

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These on-time performance reports for worldwide carriers and airports are generated from FlightStats Analytics. We track the performance of over 150,000 flights per day, archive the data for analysis and publication, and provide real time flight status to millions of travelers world wide each day.

In contrast to the US Bureau of Transportation Statistics (BTS) on on-time performance which are filed with the BTS by the largest US airlines, we gather it ourselves in real time and archive the data for analysis and reporting. This enables us to cover a larger list of airlines and airports and to issue reports within a few days of the end of the reporting month.

BTS reports only on US airlines and airports. FlightStats gathers data world-wide.BTS airline performance reports are based upon data reported by 19 US airlines, 18 of which constitute 1% or more of total domestic scheduled-service passenger revenues. FlightStats reports cover 45 US airlines and are based upon data gather in real time from a variety of sources including the US FAA, airlines reservation systems, direct feeds from airlines and airports.BTS US airport performance reports are based upon information provided by the 32 U.S. airports that account for at least 1 percent of the nation's total domestic scheduled-service passenger enplanements. FlightStats equivalent reports are based upon archived real-time data covering the top 40 (i.e. busiest) North American airports.Both BTS and FlightStats reports include information on the percentage of flights that arrived on time, were cancelled, were diverted. FlightStats breaks down the delays into 3 categories - late (15-29 minutes late at the gate), very late (30-44 minutes), and excessive (> 44 minutes). BTS simply reports that a flight is late (15 minutes or more).FlightStats has more current data based upon real-time reporting. BTS data is published approximately 5 weeks after the close of a month as it relies on the airlines to file historical reports.BTS also reports on baggage issues, passenger numbers, customer complaints and the causes of flight delays. FlightStats does not.

Tuesday, March 6, 12

FlightStats On-time Performance Awards Winners

go to opsawards.flightstats.com for details

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flightstats.com mobile.flightstats.com @flightstats

Tuesday, March 6, 12