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Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015...

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Florida Court Clerks and Comptrollers (FCCC) E-Filing Portal 2015.02 End User Notes Version: 2.0 Date: 8/21/2015 Document Type: Business Notes Author: E-Filing Portal Projects
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Page 1: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

Florida Court Clerks and Comptrollers (FCCC)

E-Filing Portal 2015.02 End User Notes

Version: 2.0 Date: 8/21/2015

Document Type: Business Notes

Author: E-Filing Portal Projects

Page 2: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

2015.02 End User Notes Version: 2.0 Dated: 8/21/2015

E-Filing Portal Projects Page 2 of 26

Background This document provides a list of modifications that have been released to the Florida Courts E-Filing TEST Portal site (http://test.myflcourtaccess.com) for the

2015.02 Florida Courts E-Filing Portal Release. Clerk testing is scheduled for 8/1/2015 – 9/1/2015. Production implementation is scheduled for 9/18/2015

beginning at 9 PM ET.

TABLE OF CONTENTS Filer Updates ................................................................................................. 3

Date Added To The News and Information Page ................................................. 3

New Filer Roles .............................................................................................. 3

Filer Alert Page .............................................................................................. 4

Email Notification Preferences .......................................................................... 5

E-Service List Enhancements ........................................................................... 7

Workbench .................................................................................................... 9

Metadata Warning ........................................................................................ 11

Document Dropdowns .................................................................................. 12

E-Service Enhancements ............................................................................... 12

UCN Added To Notice Of Inclusion .................................................................. 14

New Filer Status .......................................................................................... 14

Stamped Images Back to SA and PD .............................................................. 14

County Updates ........................................................................................... 15

Pending Queue Reasons ................................................................................ 15

Pending Queue Filing Bulk Update To Filed For Judicial Review ........................... 17

Update Created Organizations ....................................................................... 18

Accounting Role ........................................................................................... 19

eRecording Outages ..................................................................................... 21

Docket Code Association Last Updated Time .................................................... 22

View Pending Queue Filings ........................................................................... 22

Review Queue Keystroke .............................................................................. 23

Review Queue Party Screen ........................................................................... 23

Print Payment Information ............................................................................ 24

Filer Role and Bar ID To CCIS ........................................................................ 25

DOC Filing For Circuit Civil ............................................................................ 26

Page 3: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

2015.02 End User Notes Version: 2.0 Dated: 8/21/2015

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FILER UPDATES

Title: DATE ADDED TO THE NEWS AND INFORMATION PAGE

HEAT Ticket #: 593576

Business Need: Users would like to see the dates when news and information was added by the counties.

Solution: Dates were added to the News and Information Page. This will show the users when information was added.

Title: NEW FILER ROLES

HEAT Ticket #: 682241

Business Need: State Agencies, Local Agenciea, Insurance Agencies/Agents, Surety Bond Agents, Creditors, Media users need to be able to file to cases.

Solution: Creditor and Media roles have been added and users can create accounts on the login page. However, State Agency, Local

Agency and Insurance Agencies/Agents and Surety Bond Agents will need to contact the county to have their logins created.

Page 4: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

2015.02 End User Notes Version: 2.0 Dated: 8/21/2015

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Title: FILER ALERT PAGE

HEAT Ticket #: 186206, 649239, 675015

Business Need: Filers need alerts on issues that relate to filings moved to the pending queue, E-Service delivery failures, and removals from

the E-Service List.

Solution: A new page called My Alerts was created to show the filers any

alerts that pertain to the issues mentioned above. If a filer has an alert on their account, the system will take them directly to the My Alerts page before taking them to the E-Filing Map Page.

This page will show any alerts the filer may have. To clear these alerts the filer must select the alert and hit the Clear Button. If

not, the alert will stay active. Filers also have the ability to search within the My Alerts page. This will show any pervious alerts they may have had.

My Alerts Page:

Search Features

Page 5: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

2015.02 End User Notes Version: 2.0 Dated: 8/21/2015

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To clear any alerts, select the alert by using the checkbox and hit the Clear Button

Title: EMAIL NOTIFICATION PREFERENCES

HEAT Ticket #: 673965

Business Need: Allow filers to opt out of receiving email notifications.

Solution: Filers now have the ability to opt out of receiving email

notifications back from the portal. Filers can configure their accounts for the following email types:

Filing Received

Corrected Filing Received Processing Completed For Filing #

Filing Filed For Judicial Review

Filer’s login to their account and select My Profile:

Page 6: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

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Select My Profile:

Select Email Preferences:

Configure your email preferences using the checkboxes and Update:

Page 7: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

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Note that all checkboxes will be populated until the user updates their account

NOTE: The change in the Email Preference will be noted and available as part of

the Audit Trail when sending out notifications. If a Filer has removed the Filing Received email notification from their profile, that preference will be mentioned in

the Audit Trail.

Title: E-SERVICE LIST ENHANCEMENTS

HEAT Ticket #: 673965, 691095

Business Need: Filers need to be able to remove themselves for a Service List

when they were added as Other Attorney/Interested Parties. The E-Service List under My Cases and the Service List Page also needs to have tabs associated with each different option.

Solution: Filers can now remove themselves from an E-Service List they were added to as an Attorney/Interested Party. Tabs were also

added to the My Cases Service List as well as the Service List Filing Page.

Service List Filing Page Tabs:

My Cases Service List Tabs:

Select Court Case # hyperlink

Page 8: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

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New Tabs:

To remove yourself from a case when added by someone else as an Other Attorney/Interested Party:

Under My Case>Search Options>Check Added as Other Attorney/Interested

Party>Search

Select the Court Case # hyperlink

Page 9: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

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Select the red X to delete your account from the E-Service List

To change the email addresses to which you were added as an Other Attorney/Interested Party, click on your name under the Name/ID column and

change the email addresses listed for you. Then click on Save.

Title: WORKBENCH

HEAT Ticket #: 673965

Business Need: Filers need the ability to save their work on trial court filings.

They also need the ability to process the filing at a later date.

Solution: A workbench was created to give filers the ability to save their

work and process at a later time. The workbench will save the

Page 10: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

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filer entered information. Filings can be saved to the workbench from any page. Located at the bottom of each page is a “Save

to Workbench” button. Once that button is selected the filing will be saved to the workbench. If a filing is saved to the

workbench, the filer will have 5 days to complete the filing before it is deleted.

Save to Workbench at the bottom of each page:

Filers will have the ability to select the workbench at any time while in the application:

The top right corner of the E-Filing Map page and filing pages will contain a link to their workbench:

E-Filing Map Page:

Filing Pages:

It can also be reached by going to Filing Options>Workbench on each page:

Page 11: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

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Once the workbench has been opened, the filer will need to select the filing they

wish to finish processing by selecting the link under the Resume Filing column.

Title: METADATA WARNING

HEAT Ticket #: 771991

Business Need: Add a warning to alert filers they need to remove any metadata from their document.

Solution: A warning was add stating filer need to remove the metadata from the document they are filing. This warning lets the filer

know it is their responsibility to remove the metadata or it could become public record.

Metadata Warning:

Note that there is also a video link to help filer remove metadata from a Word document.

Page 12: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

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Title: DOCUMENT DROPDOWNS

HEAT Ticket #: 771986

Business Need: Remove the document group and document type dropdowns

from the documents page.

Solution: The document group and type dropdowns have been removed.

The filer will have to search for their documents by using the search or page functionality.

Search or Page Functionality:

Title: E-SERVICE ENHANCEMENTS

HEAT Ticket #: 728293, 679399, 691095

Business Need: Display the complete email address of the user on the E-Service

Page.

Break out the E-Service Page into tabs. Add Search criteria on the My Cases Page for Added as Other

Attorney/interested Party.

Solution: Word wrap was used to display the complete email address of

the users on the service list.

Tabs were added to the E-Service Page. Now ‘Added as Other Attorney/Interested Party’ and ‘My Email Addresses for this Case’ have their own tabs.

Search criteria for ‘Added as Other Attorney/Interested Party’

was added to the My Cases Page. This gives the filer the ability to see what cases they were added to by other filers.

Page 13: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

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E-Service Page Email Word Wrap:

New Tabs on E-Service Page:

Search Criteria on My Cases Page:

Page 14: Florida Court Clerks and Comptrollers (FCCC)...2015.02 End User Notes Version: 2.0 Dated: 8/21/2015 E-Filing Portal Projects Page 4 of 26 Title: FILER ALERT PAGE HEAT Ticket #: 186206,

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Title: UCN ADDED TO NOTICE OF INCLUSION

HEAT Ticket #: 655303

Business Need: Add the UCN to the subject line on Notice of Inclusion on E-

Service Recipient List email to be able to route the email to specific filer.

Solution: The UCN was added to the Notice of Inclusion on E-Service Recipient List email.

UCN Added to Subject Line:


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