THE ROAD TOWARDS

BUILDINGS OF THE FUTURE

Erik Jaspers Global Product Strategy & Innovation

erik.jaspers@planonsoftware.com

Member of the Board of Trustees

Co-Chair of Knowledge mgt. Committee

Member of Research Committee

Leadership team of

Member of CAFM Workgroup Co-authored

COMPANY VISION:

For Organizations that aim to optimize Workplaces, Services and Assets, Planon delivers innovative Software, proven Best Practices and Professional Services

that improve Workplace Experiences, Business Productivity and Cost Efficiency.

With our solutions we play a key role in the management of Buildings and Services for

Building Owners, Building Users and Services Providers..

30+ year

Experience

Privately owned

2,000+Customers

100+Countries

2 mln.+Users

15%+Average

growth

620+Employees

20%+R&D

investment

24/7Support

A GLOBAL LEADER IN

WORKPLACE OPTIMIZATION

Offices in: Netherlands, Belgium, UK Germany, France, Austria, USA, Canada, Singapore, Hong Kong, India.

Space & Workplace

Management

Real Estate

Management

Maintenance

Management

Integrated Services

Management

Sustainability

Management

SINGLE SOURCE OF TRUTH | INTEGRATED BY DESIGN | FAST RESULT

INNOVATIVE SOFTWARE

EXPERIENCE

Shell

• 110 countries

• +150.000 users

• 7 languages

• 4 million orders per year

Cofely

• 15 countries

• 1,500 back office users

• 600 mobile users

• +500,000 self-service users

UniCredit

• 850 branches

• +1 million square meters

• 21,000 employees

• Full SAP integration

A storm of new developments is transforming the way we do Business. Digital Business.

VIEW ON TRENDS, GARTNER

The Digital Workplace

“A digital workplace enables new and more effective ways

of working, improves employee engagement and agility,

and exploits consumer-oriented styles and technologies”.

Picture: Deloitte

Nexus of Forces

Transforming

businesses to ‘Digital Businesses’.

Paper:

TOWARDS THE FUTURE OF BUILDINGS

Internet Of ThingsVirtualization

BUT – WHY, ACTUALLY?

SETTING THE GOAL

Ref: Prof. Alexi Marmott, UCL London

: value

: 20

GARTNER: TOP 10 PREDICTIONS (2015)

VIRTUALIZATION

BIM: VIRTUALIZING DESIGN & CONSTRUCTION.

TOWARDS OPERATIONS.

BIM LEVEL 3 & LIFE CYCLE PROMISE

"The government will

develop the next digital

standard for the

construction sector –

Building Information

Modelling 3 – to save

owners of built assets

billions of pounds a year

in unnecessary costs,

and maintain the UK’s

global leadership in

digital construction."

THE PHYSICAL AND THE VIRTUAL IN INTERACTIONS

WORK, COLLABORATE = INTERACT

The ‘experience’ of an interaction (meeting)

and the quality / level of information exchange

is driven by

The number of human sensors engaged

and the ‘richness’ of their engagement.

WORK, COLLABORATE = INTERACT

MICROSOFT HOLOLENS

‘HYBRID’ SPACES

VirtualPhysical

IOT: INTERNET OF THINGS

IOT: QUANTIFICATION & SMART

Collecting simple and undisputable Data

will allow us to understand actual behavior

of People and Things in Buildings.

And act on that.

IoT is not merely about connecting Things;

It is about using Data to create new Interactions

ENABLING IOT

Simplicity

Scalability

Security

Speed

USE, DEMAND, SHARING & HEALTH

Friction

level

Occupancy density

Availability

No-Show

Noise

Climate:

Temp

Humidity

CO2

NO2

Bio

Dust

…

COMPLIANCE: HEALTH & WELLBEING

IFMA FMJ

January 2015

EXPERIENCE

Demand

Supply

What if we the Workplaces?

Service Calls

SLA

Helpdesk

Resource

planning

Alarms

Mobile

Service Calls

UNDESIRABLE EXCEPTION OR VALUED PRACTICE IN FM?

CONDITION

Dynamics:

Just-In-Time

‘CROSS – OVERS’: UNIQUE VALUE PROPOSITIONS

ITTT: CROSS-OVERS CREATE ADDITIONAL VALUE

And add Quality Information

ITTT: CROSS-OVERS CREATE ADDITIONAL VALUE

ITTT: CROSS-OVERS CREATE ADDITIONAL VALUE

Alert: potential waste

ITTT: CROSS-OVERS CREATE ADDITIONAL VALUE

DEFINE ‘SMART’ …?

INTERNET OF THINGS, QUANTIFICATION & SMART

Quantification:

Describe & adapt actual behavior

using simple data

Smart:

Predicting behavior

Prescribing response

Learning

Deep Neural Networks (DNN’s)

‘Machine Learning’, ‘Deep Learning’

Connected - Data

Sensing &

IoT Networking

(e.g. Lora)

Processing

Deterministic

Technologies: ITTT

If This Then That

B2C DRIVES INNOVATION – B2B OFTEN ‘FOLLOWS’

Photo from IFMA Workplace Evolutionaries presentation, 2015

Image: around 1950

SMART & LEARNING

Ref: Gartner, Tom Austin – Smart Machines See Major Breakthroughs After Decades of Failure

PARADIGM SHIFT IN ENGINEERING

BIG DATA & Machine Learning (AI):

Accumulate & combine diverse data

to

Discover correlations, predict and prescribe responses

Data

IWMS & IOT: NEW DIMENSION OF INTEGRATION

I

Cloud brokeringOrchestration

2WMS

Diane Coles, Board of Directors, IFMA

It is easy to think ‘Out of the Box’

When you are not in it…

PHYSICAL – VIRTUAL: EXPERIENCES & LEARNING

By Christine Woolsey, behavioral strategist, speaking at Worktech 2014 (San Francisco)

Questions?

FMJ ‘Quantified Building Article: drop your card