+ All Categories
Home > Documents > food retail solutions refreshing - Microsoft...With its Food Retail solutions, KNAPP not only meets...

food retail solutions refreshing - Microsoft...With its Food Retail solutions, KNAPP not only meets...

Date post: 27-May-2020
Category:
Upload: others
View: 1 times
Download: 0 times
Share this document with a friend
23
refreshing food retail solutions
Transcript

refre

shing

food retail solutions

» refre

shing

food retail solutions

4 | KNAPP AG KNAPP AG | 5

refreshingrefreshing

Table of contents

07 Refreshingly different

09 Industry Buzz

14 Ingredients17 OSR ShuttleTM – Core technology of the market leader19 Pick-it-Easy – Work station series21 Fully-automatic palletization – Picking machinery23 KiSoft – Supply chain software25 KiSoft Vision & Open Shuttle – Innovation27 360°+ Service – Support for the entire lifetime of your system

28 Recipes31 Flexible Case Picking – System solution for all article classes33 FAST Picking – Fully-automatic picking system35 E-Grocer – The e-commerce solution for food retail37 KiSoft RMS – Empties management

38 Gourmets

6 | KNAPP AG KNAPP AG | 7

refreshingrefreshing Refreshingly different

Refreshingly differentThe wide variety in food retail is what makes this sector a true challenge for intralogistics. Keeping an integrated perspective with a view to the entire sup-ply chain will make it possible to significantly increase economic efficiency.

An ever-expanding range of articles as well as packaging and article displays that are constantly changing present a major challenge for the food retail distribution network. Along with large deliveries to the stores, new business segments are becoming increasingly important, leading to changes in order structures, lower item quantities and tighter delivery windows. These new segments include a range of different fields such as delivery to small branch stores, petrol stations and shops at train stations as well as home delivery for e-commerce, m-commerce and drive-through concepts. With these special requirements, flexibility in order processing and article handling is a crucial factor for success.

With its Food Retail solutions, KNAPP not only meets these demands of the market in top quality, but also focuses on optimizing the entire process chain. This all-encompassing approach is evident, for example, in minimal effort at the point of sale and an extensive

range of services in reusables management. KNAPP's philosophy of making complexity simple is the basis for all of our system solutions, to help reduce complexity in daily warehouse operation and to allow you to concentrate on what is essential.

The Food Retail portfolio provides a universal all-in-one solution for picking a variety of article classes in a profitable, ecological and ergonomic manner as well as an innovative solution for handling an entire range of different standard containers in fully-automatic operation. KNAPP also offers tailored system solutions for the fast-growing online food retail segment and multi-channel applications. High-performance picking of single items is one of KNAPP's particular strengths: we have unique know-how and business expertise in this field and build on the vast experience from numerous successful logistics systems.

In addition, KNAPP looks at returns logistics from an integrated perspective and has created a system solution specifically tailored to the demands of reusables management. The great benefit of this system approach is a substantial increase in efficiency due to central sorting processes, and the end-to-end, automatic crediting system in real time guarantees transparent empties tracking and accurate deposit booking.

» Mastering market dynamics with KNAPP's

low complexity philosophy

KNAPP AG | 9

refreshingSome members of the Food Retail Business Unit team, left to right:

Christian Slanina, Siegfried Zwing,Christian Brauneis, Jürgen Lischka,

Gerald Perchtold, Stefan Michelitsch,Robert Engelmayer, Heinz

Winterleitner, Christian Fiausch, Günther Kainersdorfer,

Hannes Eichmon, Robert Cimmermann, Thomas Legat,

Johannes Hausmann

Industry Buzz

Industry Buzz

The dynamics of the market are developing at a rapid pace. KNAPP brings fresh ideas to intralogistics with its customized solutions and supplies its customers with the recipe for success in addressing the ever more sophisticated requirements of the end consumer. Our food retail experts, Heimo Robosch, Siegfried Zwing, Christian Slanina, Christian Brauneis and Jürgen Lischka discuss how intralogistics is the decisive factor for both current and future situations in the food sector.

Flexibility as the main ingredient of our recipe for success

What does the food retail sector mean to KNAPP?

Heimo Robosch, Executive Vice President: We view the food sector as an area with enormous potential for growth for KNAPP. On the one hand this results from the fact that there are currently many manually operated distribution centres and on the other hand there is an ever increasing number of articles. Supporting the requirements of the most various sales channels as well as meeting regulations for ergonomics means that these completely manual operations make less sense as they become less and less competitive.

The tremendous importance that KNAPP attaches to food retail is shown by the fact that we have made this sector a separate organizational unit in the form of a business

unit. This organizational unit includes KNAPP specialists who have many years of experience in the sector. We can therefore provide our customers with the optimal support in consulting, conceptual design and project execution.

The KNAPP solution portfolio addresses the special requirements of food retail. This includes variety in article shapes, pack units and article weights, as well as groups of goods that are diverse in regard to temperature range and packaging types. Additionally, one is confronted with a constantly growing article range and various order structures because of omni-channel strategies. We fulfil these market demands in a way that provides our customers with the greatest possible flexibility and investment security.

10 | KNAPP AG KNAPP AG | 11

refreshingrefreshing Industry BuzzIndustry Buzz

In all of our approaches we follow our philosophy of low complexity. This means, for example, in highly automated environments, using our shuttle technology, that has been proven a thousand times over, we can cover all important areas with one system in highly-efficient processes. With future-oriented technologies such as optically guided picking using KiSoft Vision, we follow the zero-defect approach in the warehouse and support manual processes optimally.

home deliveries of food, and especially on the growing number of small branch stores, such as petrol stations and shops at train stations. In some assortments, we are experiencing another approach: there is an effort to move towards standard containers, not only to enhance the cost benefits across the entire supply chain but also in the sense of carrying out business in a sustainable manner.

We view the shipment of optimized and shop-friendly load carriers with the simultaneous demand of reducing the costs as a very basic requirement, which we can affect significantly with our solutions and which we already fulfil in an excellent manner.

From an overall perspective, food retail logistics today stands before the huge challenge of handling an unprecedented level of variety in an extremely dynamic environment. Only if we look at the big picture along the entire supply chain, we will be able to achieve a crucial competitive advantage in the medium and long term.

What is KNAPP’s main emphasis?

Siegfried Zwing: With our unique portfolio of system solutions we push the boundaries of intralogistics and are in the position to improve

the entire cycle of the value chain in the long run. Optimizing warehouse logistics is not the only thing at the forefront: minimizing work at the point of sale, seamlessly integrating reusabels logistics, and making the process chain more efficient and more effective all the way back to the producer are also important aspects.

How will KNAPP react to the strong growth in the online market for food retail?

Christian Slanina, Business Area Manager: KNAPP is well prepared for this trend. Our many years of experience but, more importantly, our market leadership in single item picking are the best prerequisites for becoming optimally established in the e-commerce area of the food sector. The impressive warehouse system in the Avon distribution centre in São Paulo, where five million single items are picked every day, especially underlines our competence in online business.

We are particularly proud that we already have as customers e-commerce companies from the most various sectors. Our OSR ShuttleTM technologies and the goods-to-person work stations of the Pick-it-Easy family of products have been the convincing factors.

How are the requirements of e-commerce different from those of brick and mortar retailing?

Christian Slanina: The shorter the order lead time the more interested the customer becomes. A special focus is placed on cross docking fresh articles, which usually have no stock and must be picked at a later time than the shelf-stable goods.

In most cases, a large part of the traditional food assortment is offered online and the order lines are very small; in this case, the goods are picked right into the shopping bag. This combination is precisely the reason why our e-Commerce projects amortize so quickly, because picking small quantities from a large assortment in a traditional manner is very expensive due to long labour-intensive picking routes that result in lower picking performances. We offer an optimal combination of proven technologies such as our shuttle technologies and goods-to-person work stations. The combination of manual and

Left to right:Christian Brauneis, Siegfried Zwing,Christian Slanina,Jürgen Lischka

A zero defect warehouse with the trendsetting

KiSoft Vision technology»Which trends are currently keeping the Food Retail Business Unit busy at KNAPP?

Siegfried Zwing, Director Food Retail Solutions: In general, we see an enormous trend towards processing small quantities. This is based on, for example, the growing e-commerce sector with all of its variations in click and collect services, drive-through concepts or direct

12 | KNAPP AG KNAPP AG | 13

refreshingrefreshing Industry BuzzIndustry Buzz

automated processes in our solutions offers an excellent cost-benefit ratio.

How is KNAPP contributing to sustainability in the food sector?

Christian Brauneis, Business Development: Our orientation towards sustainability is made clear in our portfolio. Our solutions for reusables can handle all the different types of reusable containers and keep them circulating in the food sector through. Multiple use of system containers, beverage bottles and cases strengthens the idea of reusables. Our solutions contribute to waste prevention as well as volume savings during the return transport. This reduces the number of trucks needed, which minimizes the emission of CO2.

In designing our systems, we place great value on the ergonomic design of the work stations, which helps make the work environment more attractive at our customers’ facilities. With energy recuperation, start-on-demand and a control system that depends on the workload, our systems are very efficient. The required floor space is very low, with no sacrifice in flexibility. Being able to adjust to future changes is still essential in today’s market dynamic.

What solutions does KNAPP offer for reusables management?

Christian Brauneis: For reusables management, both sorting and deposit calculation pose a challenge to a system. Because of the many different articles, our solutions must be able to recognize and sort over 1,000 different beverage cases and 200 different types of bottles. Additionally, the local stores must receive their corresponding deposit value. Our portfolio extends from fully automated high performance sorting of standard containers to deposit and container management for beverage cases to fully automated single bottle sorting. Image recognition is an essential component in this area, which we see as one of the technologies on the cutting edge.

On what innovative products for the food sector is KNAPP currently working?

Jürgen Lischka, Regional Sales Director: We are working intensely on the next generation of paperless picking. Right now we are in the middle of realizing new solutions that use augmented reality technology. Packing algorithms are combined with image recognition pursuant to our zero defect approach. After years of intense development, with this innovation we can now demonstrate alternative possibilities and set new standards in the sector.

With the autonomous shuttle solutions, we are poised to forge new paths in pallet transport to meet the growing demands for flexibility in ramp supply and route planning. KNAPP is committed to the systematic expansion of the product portfolio for pallet handling. Thanks to the most modern technologies, we are always a step ahead of the standard in this area.

The ideal degree of automation is crucial»

KNAPP as leading innovator in the industry»

Cost optimization in picking is important in e-commerce, because compensation must be made for high transport costs. Stacking the customer containers in a delivery sequence is naturally our standard because it reduces processing time at the customer.

14 | KNAPP AG KNAPP AG | 15

refreshingrefreshing

In this section, we will introduce innovative products and technologies from our system solution portfolio, uniquely combined to individual recipes for success. In

gred

ients

High-quality and fresh ingredients make for a successful recipe.

KNAPP AG | 17

refreshing

16 | KNAPP AG

refreshing Ingredients

The basic ingredientThe OSR ShuttleTM is a high-performance

storage and picking system, based on the idea of separating vertical and horizontal transport movements. Today, the flexible OSR ShuttleTM forms the heart of numerous solution concepts. In a modern warehouse, shuttle systems perform a long list of central warehouse processes such as goods-in, storage, goods-to-person picking, sequencing and flow rack replenishment including dispatch and returns handling.

Currently more than 200 shuttle systems are in operation around the world, with more than 15,000 shuttles.

Anything is possible The modular structure of the OSR Shuttle™

provides an extensive range of individual designs to match your warehouse processes and gives you the option of expanding your system at any time. With this, the system guarantees efficiency and profitability even in times of increasing demands and changing business areas. The high-performance and space-effective system can transport various types of load carriers with up to 50 kg, and has the lowest energy consumption compared to similar systems on the market. TÜV Rheinland confirmed the system's high level of safety and low energy requirements.

The OSR ShuttleTM forms the heart of modern intralogistics. KNAPP, as inventor of the shuttle technology, has years of experience and know-how in tailoring systems to perfectly suit your requirements and warehouse processes. The OSR ShuttleTM combines all of the important features: high performance, flexible access to all articles in the system and gentle handling of the entire article range. Even raw eggs are no problem for the OSR ShuttleTM, as the system shows impressively in everyday operation for one of our reference customers.

OSR Shuttle™

No expiry date on this technology

KNAPP AG | 19

refreshing

18 | KNAPP AG

refreshing Ingredients

Refreshing design Modern work station design has a name:

KiDesign. KNAPP developed KiDesign for the Pick-it-Easy work station series based on the most current occupational health information in cooperation with TÜV Rheinland and the Occupational Health Centre Graz. The declared goal was to reduce the work load, increase efficiency as well as optimize noise control, user friendliness and design.

The work stations are the main hubs for various warehouse processes and facilitate optimal processing for the entire assortment. The system guides users through order processing; the user interfaces feature straight-forward design and intuitive handling. This enables easy human-machine communication, improved quality and short training periods.

The perfect work station KNAPP has designed a series of work

stations tailored to suit various requirements. Whether this means picking small quantities into order containers or arranging store-based pallets or roll containers – with Pick-it-Easy Shop, Move and Tray we meet all demands in food retail warehousing. The work stations can also be customized to the individual requirements and work processes of the customers.

Pick-it-Easy Tray (image left) is a versatile all-around work station for picking various types of articles and packaging in an ergonomic process. A packing arrangement generator, adapted specifically to the demands of the food retail sector, creates store-based target pallets or target roll containers. With the principle of pushing articles onward, the system achieves a very high level of performance with extremely low physical strain on the staff. Anti-fatigue mats, indirect lighting and intuitively operated user interfaces offer a comfortable work environment.

The picking work station, as the place of fulfilment for customer orders, is the central interface where all of the processes between human and machine come together. A modern work place is defined by such important factors as flexibility, performance and ergonomic design. The Pick-it-Easy stations offer a unique work station concept that integrates exactly these factors.

Pick-it-EasyThe perfect blend of

ergonomics and performance

Reduced workloads increase efficiency»

KNAPP AG | 21

refreshing

20 | KNAPP AG

refreshing Ingredients

High-performance preparation Fully-automatic depalletization and picking

have become increasingly important in food retail intralogistics.

During goods-in KNAPP distinguishes between layer and stack-oriented depalletizing. Efficient forklift devices or robot systems are used to create compact and stable order pallets and roll containers based on the mix of articles and containers, resulting in an extremely cost-efficient and, at the same time, gentle packing process. KNAPP is committed to a reasonable level of automation and to reducing complexity, for optimal flexibility and economic efficiency in daily operation. This gives our customers a competitive edge.

Step by step to a high-quality menu One step at a time with the specialized KiSoft

Packmaster software. In order to transport the valuable goods to the stores in a space-saving, gentle handling process with minimum work effort in the stores, the system uses a packing algorithm to calculate the ideal sequence for the various types of containers. The software considers stability, store-based grouping and packing density on the load carrier. According to these features, the stackers are supplied with adequately sequenced containers and then create order-based pallets. Configurable palletizing criteria give you various options for weighting factors and guarantee a consistently high quality and error-free delivery.

Various types of packing units demand a high level of flexibility and care in handling articles. Here automation often reaches its limits – not every article can be automated due to its specific characteristics and packaging. Whether articles will remain stable on a load carrier or not, is a matter of physics. KNAPP combines all ingredients to make sure that nothing is left to chance – for gentle article handling with any level of automation.

Fully-automatic palletization

A stack-full of efficiency and gentle handling

KNAPP AG | 23

refreshing

22 | KNAPP AG

refreshing

Ich denke an die Zukunft.

Ingredients

»KiSoft animates your operation

The KiSoft technology is optimized to perfectly suit multichannel food retail distribution. And it is flexible: customers can freely choose the scope of their KiSoft solutions. The software package spans an entire range of options, from the low-level control system to a fully-integrated Warehouse Management System (WMS) even reaching into enterprise resource planning.

More than 100 WMS installations in food retail clearly show the extensive spectrum of the KiSoft solution portfolio. Besides proven manual solutions such as mobile handheld devices or voice-directed terminals and the optically guided system KiSoft Vision, semi- and fully-automatic components are also implemented in the logistics systems.

KNAPP has incorporated the special demands of the food retail sector such as date mark management, lot tracking, various kinds of order structures and packing hierarchies in the core of its system. Additional modules such as labour management, route management and end-to-end order tracking to the customer or the store with Track & Trace create added value in your daily operation.

High quality with all-around softwareKiSoft guides and tracks the entire

operation in an end-to-end process and is the key to top delivery quality. It also provides you with a transparent overview of the individual order details and the degree of processing throughout the entire warehouse. The intuitive and ergonomic easyUse user interfaces display the required information to the users and the warehouse management, while also considering the individual access rights.

KiSoft completes the circleBesides handling delivery logistics, KiSoft

also supports the return processes for empty goods from the stores. The system calculates the deposit value of returned empties, credits the amount to the stores and manages further handling and empties sorting in a highly-automated and efficient process. This ensures correct and fast charging to the stores for complete transparency in terms of quantity, availability and the condition of each pack unit. KiSoft guarantees end-to-end tracking along the entire supply chain, playing an important role in ensuring highest quality throughout all processes.

The comprehensive, integrated KiSoft logistics software offers a huge platform for logistics processes. The system covers and optimizes the entire processes along the supply chains, making them transparent for the users: simply crystal-clear. The solutions are operated intuitively and ensure transparency across all areas – even in the complex environment of multichannel distribution. This creates a completely new level of logistics.

KiSoftCrystal-clear supply chain

KNAPP AG | 25

refreshing

24 | KNAPP AG

refreshing Ingredients

Packing made easy KiSoft Visual Case Picking displays visual

information for the pickers; the integrated camera detects and verifies any barcodes in the warehouse. In addition, the system takes over navigation within the facility and guides the picker to the pick location accurately and efficiently. This makes picking a very intuitive process and is practically error-free.

KiSoft Vision in combination with KiSoft Packmaster creates a pre-calculated load carrier considering criteria such as article categories, stability and stacking properties. The system indicates the exact location for the item on the target load carrier, the operator sets down the item and confirms the action.

Making headway Open Shuttles are free-moving robots used

for transport throughout the warehouse as well as for supplying work stations. These robots

are different from conventional automated guided vehicle systems as they perform a detailed analysis of the surroundings and manoeuvre through the warehouse without optical or physical aids.

The Open Shuttles react dynamically to various obstacles and autonomously plan their routes and alternative routes.

KNAPP offers a fleet management system to centrally manage and monitor the Open Shuttles: it optimizes transport routes, coordinates vehicles and guides the manoeuvring activities. Open Shuttles are designed for transporting containers as well as pallets. They also facilitate the automatic transport of target load carriers, accompanying the pickers throughout the warehouse during their picking activities. This means that climbing on and off of the vehicle is no longer necessary and there are no unproductive transport runs.

KNAPP has set new standards in paperless picking with KiSoft Vision, and is taking the next evolutionary step for automated guided vehicle systems with its new development, the Open Shuttle system. This means every picker can achieve maximum flexibility with consistently high quality. The combination of these two technologies offers new solutions for the food retail sector.

KiSoft Vision & Open ShuttleInnovation with a special flavour

KNAPP AG | 27

refreshing

26 | KNAPP AG

refreshing

Ich denke an die Zukunft.

Ingredients

Anytime, anywhere With 20 subsidiaries and 13 service

partners worldwide, KNAPP is committed to giving you that crucial competitive advantage, round the clock, 7 days a week and 365 days a year. Our comprehensive service network of qualified technicians ensures fast and professional maintenance at any time.

Complete package System Support 360°+ offers an extensive

range of innovative services to cover all the needs of our customers over the entire lifetime of their systems. The scope includes multilingual 24/7 hotline support services and a central contact person, who is at your service for all of your demands. The e-insight service platform gives you all service-related information about the logistics system at a

single glance. You can select individual services of the comprehensive portfolio separately or choose a tailored service package.

Unique support conceptWith KiSoft Web Eye, KNAPP offers an

audio-visual system for real-time support during troubleshooting and for replacing and adjusting components. A staff member at your site wears a headset with integrated camera, microphone, speakers and a see-through display including a vest with an integrated portable computer. The KNAPP technician sees everything the staff sees on site through the camera. Communication is extremely easy and the team can provide drawings, videos and instructions over the see-through display. With this, service issues are resolved even faster and more efficiently.

Service is the special ingredient to give you an extraordinary experience and your logistics solution that finishing touch. KNAPP offers powerful service with an impressive portfolio to ensure the optimal availability and maximum performance of your logistics system. KNAPP wants you to feel understood and supported at all times. Listening, checking back with you, understanding and acting is our recipe for success.

360°+ ServiceAll-around support

28 | KNAPP AG KNAPP AG | 29

refreshingrefreshing

In this section, we will present some of our refreshing and successful recipes for your food retail logistics. Of course, they can be adapted to suit your individual taste. And in this way, you can find your own personal highlight. Re

cipe

sBesides carefully selecting the perfect ingredients, it's all about the master chef who unites these ingredients to create unique combinations.

KNAPP AG | 31

refreshing

30 | KNAPP AG

refreshing Recipes

Move those fast-movers Pick-it-Easy Move (image left) is designed

mainly to process fast-movers in the entire article range of the food retail sector. Warehouse staff picks the incoming goods directly from the goods-in pallet to the target load carrier. Depalletizing, destacking and storage are no longer necessary, saving time, space and resources. This ensures that large quantities are supplied efficiently in store-based arrangements. Source pallets are supplied manually from the high-bay racking area over conventional pallet conveyor systems or the automated vehicles Open Shuttles. In this semi-automatic system, KNAPP only automates those process steps for which automation really makes sense. The picking process itself remains entirely flexible for all of the different types of articles and packaging due to the manual handling activities.

The picking performance is doubled compared to conventional methods: the system can process up to 550 packing units per hour.

All you can pick Depending on the requirements, the Pick-

it-Easy Tray system handles fast, medium and slow-moving articles. The system provides the articles to the work station in trays and a picker packs the goods onto target load carriers. The ergonomic design of the work station significantly reduces any lifting activities. As in all Pick-it-Easy work stations, there is a special focus on reducing the physical strain, on user-friendly operation and high flexibility.

KiSoft Packmaster, the pack formation software guides the staff through order processing and calculates the ideal load structure for the load carrier. Different criteria such as a store-based palletizing arrangement, stability and division by article groups can be freely configured according to the customer's individual requirements.

The station achieves a performance of more than 600 packing units per hour. The work station is suited for various load carriers and is available in different design types.

To meet the growing demands in terms of order structure flexibility, packaging and store-friendly delivery, KNAPP is happy to introduce the newest generation of food retail picking systems, with the optimal degree of automation as a major factor for success.

Flexible Case PickingThe all-around recipe for your

entire range of articles

KNAPP AG | 33

refreshing

32 | KNAPP AG

refreshing

Easy handling Especially in the fresh foods segment,

such as fruits, vegetables, sausages, cheese, milk, baked goods, or meat, the market offers numerous standard crates and containers perfectly suited for automation. And it makes no difference whether these containers are part of an in-house container pool or are supplied by reusable container pool providers (such as IFCO, Europool or Container Centralen). This segment mainly operates with heavy picking units. Continuous manual handling of these units would cause a high level of physical strain for the workers in the warehouse. In addition, the system also provides spatial benefits by significantly reducing the space requirements compared to manual picking processes on floor pallet locations.

Efficient preparation In a special procedure, target pack units

are created directly from the incoming original pallets and delivered to the branch stores. Any remaining articles, left over from the procedure as well as other containers, crates and cartons, are automatically depalletized and buffered in

a fast buffer system – the OSR Shuttle™. The use of separate trays and the newly developed washing system makes for a very clean operation and practically dirt-free handling. The different types of cartons and containers are supplied to the high-performance stacking machines in optimal sequence. The machines then create store- and order-based roll containers or pallets. A variety of configurable palletizing criteria ensure consistent quality and 100% error-free delivery. Based on shop orders in planned routes, the automated guided vehicle system KiSoft Automove supplies the completed roll containers or pallets to the dispatch preparation area for loading on the dispatch vehicles.

Proven ingredientsWith its position as market leader in

Shuttle systems, KNAPP offers the ideal technological solution for demands such as short-term buffering and fast supply of items. Our experience from numerous empty goods projects with automatic detection, destacking and stacking completes the circle of our solution expertise in this area.

Fully Automated Standard Tray (FAST) Picking is a modular system concept for picking standard containers in a fully-automatic and high-performance process. The OSR ShuttleTM and special palletizing/depalletizing machines are the central hub of this KNAPP solution.

FAST PickingThe high-quality recipe for fast foods

Recipes

KNAPP AG | 35

refreshing

34 | KNAPP AG

refreshing

Automated preparation A large range of goods in several different

temperature areas, single-item picking for heavy articles, minimum order transit times, perfect sequence while always observing food hygiene requirements are only a few key words that are especially important for e-commerce in the food retail sector. Cost-optimized order processing is practically impossible with traditional picking procedures. The ideal degree of automation brings maximum efficiency.

It's all in the mix The E-Grocer approach includes an

optimized combination of proven technologies. Overstock is stored in a pallet overstock area. The goods are put into storage with a forklift truck or automatically with a stacker crane system. Fast-moving articles in the warehouse are picked directly from the pallet to the transport containers in a manual process for example using KiSoft Voice, KiSoft Pick-to-Light or the innovative optical guidance system, KiSoft Vision Manual picking. This guarantees efficient storage for a large portion of the delivery volume as well as reduced depalletizing effort and low investment costs.

The medium and slow-moving articles in the item range are stored in the OSR ShuttleTM and

processed according to the goods-to-person principle. At the work station for Pick-it-Easy Shop (image left) orders are picked under optimal ergonomic conditions. In addition, the system supports automatic weight check processes. Besides the check mechanisms with light curtains, order picking is based on the easyUse principle, which ensures that articles are always placed into the correct shopping bag of the transport container. Of course the hygiene requirements are considered throughout the process. These measures fit in well in supporting our philosophy of the zero defect warehouse.

The completed transport containers are stored in a fully-automatic dispatch buffer: the OSR ShuttleTM system. For dispatch, the transport containers are supplied to the automatic stacking area in the optimal sequence. The system considers essential factors such as route departure times and reverse truck loading.

A maximum treat with minimal effortE-Grocer reduces the picking times

dramatically. This results in minimal order transit times and optimized dispatch volumes. With the perfect combination of manual and automated processes, this solution offers an excellent cost-benefit ratio.

Online food retail is growing rapidly and the E-Grocer system concept was developed specifically for this segment. KNAPP combines its industry expertise in picking small quantities with the special demands of the e-commerce sector.

E-GrocerThe recipe for your new gourmet kitchen

Recipes

KNAPP AG | 37

refreshing

36 | KNAPP AG

refreshing

No empty promises An empties sorting system must be able to

handle such basic factors as processing a large variety of dirty empties under any number of different ambient conditions and still guarantee perfect operation. With KiSoft Resuables Management Solutions (RMS), KNAPP offers three system solutions tailored to the specific requirements of empties management, which each differ in their degree of automation.

Masterpiece Especially for container pool providers in

food retail, KNAPP offers a fully-automatic solution for handling and sorting various types of standard cases and containers. By maximizing throughput, we achieve minimal costs per items, dramatically reducing the effort in process handling. The high-performance system efficiently sorts up to 12,000 reusable containers per hour. In combination with a washing system, the step of cleaning containers and cases can easily be integrated in the sorting process.

Purity requirements KiSoft RMS also offers an ideal sorting

solution for bottlers and breweries. Particularly in the beverage industry, it is essential to always have single-sort empties available for the refilling process. Fully-automatic pallet and case handling and the integration of bottle-sorting robots are all standard system components. This system can sort the bottles of 4,000 beverage cases per hour.

Money-back guarantee Besides providing a prompt and accurate

crediting system for deposit values, KNAPP ensures transparency throughout the empties handling processes – from receiving empties right through to handing them over to the bottler. The option of selecting the individual degree of automation for your warehouse reduces the costs per item and ensures sorting performance that is perfectly adapted to the current container supply. Our range of services spans across an entire spectrum of manual to fully-automatic case handling.

KNAPP goes full circle for the food retail industry with its subsequent solution for reusables management. A reusables system for bottles, containers and cases also ensures that the succeeding processes in the point of sale are highly efficient and result in minimal effort.

KiSoft RMS For added value with reusables

Recipes

38 | KNAPP AG KNAPP AG | 39

refreshingrefreshing

Bild 18 Erfolgsrezepte/Empfehlungen

This final section shows some specially selected companies, who are delighted by our high-class menu. We proudly present some of our reference customers. Go

urme

ts

Gourmets have a special sense for unique recipes.

40 | KNAPP AG KNAPP AG | 41

refreshingrefreshing GourmetsGourmets

ASKO NorgesGruppen | BAUER | Colruyt | HAVI Logistics | ICA Sverige AB | Käserei Champignon | Macromex | REWE Dortmund | SB Union Großmarkt

SPAR

Beck’s

LeShop

Tuš

Bäko

Tudespensa Kesko

Kaiser's Tengelmann

EDEKA trinkgut

EDEKA Kempf

Genossenschaft Migros Zürich

Marcher

BILLA

REWE International AG dennree

Metcash

Zielpunkt

Bahlsen

Grupo Decasa

42 | KNAPP AG KNAPP AG | 43

refreshingrefreshing

The print is according to the rules „Druckerzeugnisse“ of the Austian Ecolabel, Medienfabrik Graz, UW-Nr. 812

Ident-Nr. A-10373

compensated

PEFC Certified

This product is from sustainably managed forests, recycled and controlled sources.

www.pefc.org

The print is according to the rules „Druckerzeugnisse“ of the Austrian Ecolabel UZ-24, Universitätsdruckerei Klampfer, UWZ: 900

solution provider

Publication detail

Responsible for contents: KNAPP Systemintegration GmbHA member of KNAPP groupWaltenbachstraße 98700 LeobenAustria

Version: V1/201405

Thank-you to all who participated in and supported this project!

Important noteThe transport systems by KNAPP are not intended

for the transport of living organisms. The photos in the folder represent artistic work with the theme

“Intralogistics in Food Retail” and do not reflect the proper use of the technology in real operation.

DWe make sure to handle food with great care. The food in the pictures was handled very carefully

and was provided to Vinzidorf Eggenberg, a social well-fare facility in Graz, Austria.

Note on genderFor economy of text and ease in reading, either the male or female grammatical versions are used. Of course these refer to people equally of both sexes.

KNAPP AG Günter-Knapp-Straße 5-7 8075 Hart bei Graz | Austria

KNAPP Systemintegration GmbHWaltenbachstraße 9 8700 Leoben | Austria

Dürkopp Fördertechnik GmbHPotsdamer Str. 19033719 Bielefeld | Germany

KNAPP ABJi-te Gatan 7265 38 Åstorp | Sweden

KNAPP A/SHolsted Park 15 A4700 Næstved | Denmark

KNAPP ASIndustriveien 331337 Sandvika | Norway

KNAPP Deutschland GmbHSeligenstädter Grund 7 63150 Heusenstamm | Germany

KNAPP Logistics Automation Systems Co. Ltd. No. 170 Beiyuan Road | Chaoyang DistrictBeijing PRC | China

KNAPP Benelux BVBA Industriepark-West 75 9100 Sint Niklaas | Belgium

KNAPP Benelux BVNoordhoven 196042 NW Roermond | Netherlands

KNAPP SUDAMÉRICA Logistica e Automação Ltda.Rua João Zarpelon, 777, Costeira | São José dos Pinhais – PRCep. 83.015-210 | Brazil

KNAPP Logistics Automation Inc. 2124 Barrett Park Drive, Suite 100 Kennesaw GA 30144 | USA

KNAPP U.K. Ltd Unit 14, Crendon Industrial Park Long CrendonAylesbury Buckinghamshire | HP18 9EQ | UK

KNAPP Italia S.R.L. Centro Direzionale Colleoni | Palazzo Taurus A3, Scala 1 220041 Agrate Brianza, MB | Italy

KNAPP Ibérica S.L. Avenida sur del Aeropuerto de Barajas 3428042 Madrid | Spain

KNAPP South Africa Ltd.P.O. Box 146 | Blue Valley Golf Estate Kosmosdal 0096 (Gauteng) | South Africa

KNAPP Logistiksysteme GmbHSchulhausstrasse 6 | 4800 Zofingen Kanton Aargau | Switzerland

KNAPP Australia Pty. Ltd.Suite 18, 12 Tryon RoadLindfield, NSW 2070 | Australia

KNAPP France Sarl Parc de Lognes23, rue de la Maison Rouge77185 Lognes | France

KNAPP IT Solutions GmbHParkring 18074 Grambach bei Graz | Austria

OOO KNAPPProspekt Andropowa 18building 6115432 Moscow | Russia

KNAPP POLSKA Sp. z.o.o.ul. Kolektorska 15/201-692 Warschau | Poland

YIS GmbHGewerbeparkstraße 17 8143 Dobl | Austria

wandelbarretail solutions

refreshingfood retail solutions


Recommended