Retail Solutions HP

Brochure

Exceptionalcustomer experienceTake your business to the next level with HP Retail Solutions

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Brochure | HP Retail Solutions

The future of retail: It’s all about the experience

Building customer loyalty is first and foremost about the brand experience —across all channels. Providing a personalized experience is key to turning consumers into loyal customers. Whether it’s the barista at the coffee shop or the associate at a clothing store, if they are empowered with the right tools and information to personalize the experience, you’ll keep that customer coming back.

3 Why choose HP Retail Solutions?HP Retail Solutions can help you quickly respond in today’s dynamic marketplace

4 HP Point of Sale SystemsEmpower exceptional customer service with robust and reliable systems

5 HP Mobile solutionsImprove operational flexibility with anytime, anywhere technology

6 HP Retail peripheralsBuild your own solutions with everything you need and nothing you don’t

7 HP Self-Service solutionsMaximize convenience with versatile, interactive kiosks

8 HP Digital Signage solutionsCapture customer attention with a visually impactful digital experience

10 Retail and Hospitality solutionsKeep customers coming back for more by delivering a seamless service experience with innovative retail technology from HP

“As much as 123% more revenue is brought in from the sales of educated and engaged store associates who can meet consumers’ demands.”Retail TouchPoints“5 Ways Mobile Apps Are Driving The StoreOf The Future” White Paper

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Why choose HP Retail Solutions?

We’ve got this. For over 40 years, HP has been helping retailers evolve with the dynamics of a changing marketplace, delivering solutions and services from the corporate office to the store front and everywhere in between.

Flexibility? Check. Reliability? Absolutely. Affordability? You bet. Whether you need a traditional POS system and a host of peripherals for every outlet from Toledo to Taiwan or something more mobile to serve your customers out on the sales floor, we have a solution for you. And we don’t stop there. We can help you enhance and personalize the customer engagement and improve operational efficiency with energy-efficient designs, built-in protection, and manageability features that help lower your costs and increase your revenue.

We have the whole package—hardware, software, consulting, and services—and we back these solutions up with differentiating analytic insights, cost-saving cloud infrastructures, and sustainability-enabling risk management.

Ground-breaking breadth of portfolio that meets retailer’s needs from the enterprise to the store and everywhere in between

Flexibility allows you to standardize on one retail platform from the back office to the store floor and then customize each complete solution with your choice of software and retail peripherals

Best-in-class products leveraging our world class supply chain and volume to lower cost and drive leading edge technology

Award winning, consumer-centric hardware designs that are intuitive to use and add to the overall store aesthetics

Innovation and thought leadership delivered through HP labs and Enterprise Services

Outstanding limited warranty and Care Pack1 offerings and round the clock support extend the useful life of HP Retail Solutions

“50% of shoppers expect a retailer’s product offerings to be the same across different shopping channels.”Operating Seamlessly: Integrating Operations to Deliver the Non-Stop Customer Experience2013 Accenture Report

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Deliver exceptional customer service and grow your businessHP Point of Sale Systems

Deliver the convenient, consistent service that your customers expect with technology solutions that you can count on. No matter how large or small your business is, HP Point of Sale Systems offer the power, performance, and flexibility you need to keep customers coming back for more.

HP RP7 Retail System

The elegant powerhouseEffortlessly integrate this attractive all-in-one solution into your current environment and customize it to fit your needs. Start by choosing the latest Intel® processor technologies and storage options, and then pick your touchscreen2 technology and integrated peripherals. Available in both fan-based and fan-less models, the HP RP7 is designed for deployment in your most demanding environments.


Sleek, stylish and great for small spacesAdd a touch of class with this compact all-in-one with a 14-inch diagonal touchscreen that fits wherever you need it. Tailor the system to your specific environment with your choice of operating system and touch technology, and an expanded portfolio of HP Point of Sale (POS) peripherals3 that meet your needs now and in the future.


The platform for every retail detailEfficiently manage your retail business from the store floor to the back office with HP’s highest-performing retail platform that delivers maximum flexibility for a range of deployments. Excel in even the most demanding environments with your choice of operating systems, latest Intel® processors, and storage to help you take on every retail challenge. And enjoy simple, low-cost management with built-in features that help ensure the security of your customer data and terminals.


All retail. No compromise.Free up valuable counter space with this compact and affordable system which provides retailers of all sizes with reliability and connectivity features that help maximize operating cost efficiency. Deploy as a traditional client or a thin computing platform in distributed store environments.

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The flexibility to meet customers’ needs anytime, anywhereHP Mobile Solutions

Adapt the sales flow to meet customer needs and deliver an exceptional experience.

HP MX10 Retail Solution

Meet your sale—at the counter and throughout the storeBe everywhere your customers are with HP’s convertible solution that combines all the advantages of mobile and traditional point of sale in a single solution. Verify prices, check inventory and complete transactions right on the sales floor4. Or snap the mobile device on the HP Retail Expansion Dock3 to gain access to a full suite of peripherals.

HP ElitePad Mobile Point of Sale Solution

Meet your customers where they areRunning a business is about more than just offering products or services—it’s about providing an excellent customer experience. With the HP ElitePad and HP Retail Case or HP Retail Jacket in hand, you can react quickly to your customers’ unique needs, right where they are.4

HP Retail Case for ElitePad

Service on the goTurn your HP ElitePad into a powerful POS tool designed to help you assist customers out on the floor, conduct inventory, and mobilize transactions5 with a range of payment devices. The cradle areas on the HP Retail Case offer compatibility with a range of third-party mobile payment devices5 or PEDs (PIN entry devices) including MSR, EMV, and NFC. Simply attach the PED of your choice to the HP Retail Case and take POS to your customers.

HP Retail Jacket for ElitePad

Take to the floor with confidence4

A jacket designed specifically for retail with a built-in barcode scanner and magnetic strip reader to enable secure mobile transactions* as well as a hand strap for ease of use.

“27% of consumers want the sales associate to be able to take their payment without going to the cash register.”11th Annual IHLPwC Global Total Retail Survey 2013

* Not available in EMEA

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Build the solution that’s right for youHP Retail Peripherals

From barcode scanners to receipt printers with a variety of cash drawers and displays in between, customize your POS solution to fit your unique needs.

* Not available in Asia Pacific and EMEA** Not available in EMEA‡ Available in EMEA only

For additional HP Retail peripherals, please visithp.com/go/pos

Receipt Printers• HP Hybrid Receipt Printer with MICR• HP Thermal Receipt Printers (Serial/USB

and PUSB)• HP Value Receipt Printers (Serial/USB and

PUSB)• Epson TM-H6000IV Multifunction Receipt

Printer• Epson TM-T88V Thermal Receipt Printers

(Serial/USB and PUSB)

Barcode Scanners• HP Imaging Barcode Scanner• HP Linear Barcode Scanner• HP Presentation Barcode Scanner• HP Wireless Barcode Scanner• HP Retail Integrated Barcode Scanner

Keyboards and MSRs• HP POS Keyboard*• HP POS Keyboard with Magnetic

Stripe Reader• HP Mini Magnetic Stripe Reader

with brackets• HP Retail Integrated Dual-Head MSR

Cash Drawers• HP Heavy Duty Cash Drawer• HP Standard Duty Cash Drawer• HP USB Standard Duty Cash Drawer**• HP Flip-Top Cash Drawer‡

Displays• HP L6017tm 17-inch Retail Touch Monitor• HP L6015tm 15-inch Retail Touch Monitor• HP L6010 10.4-inch Retail Monitor• HP L5009tm 15-inch LCD Touchscreen

Monitor• HP L5006tm 15-inch LCD Touchscreen

Monitor• HP L1506x 15-inch LED Monitor• HP Retail RP7 10.4-inch CFD Display• HP Retail Integrated 7-inch CFD Display• HP Pole Displays

MPOS• HP ElitePad Retail Jacket • HP Retail Expansion Dock for ElitePad• HP Retail Charging Dock for ElitePad

Additional options• HP Retail RP7 Value Stand• HP Height Adjustable Stand for

Touch Monitors• HP Dual Position L6010 Stand• HP Retail Adjustable Stand• HP Retail Integrated Fingerprint Reader• HP Care Pack Services1

http://www.hp.com/go/pos

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Offer a customer experience that keeps them coming back for moreSelf-service solutions powered by HP

Build a customized self-service solution that meets your needs, and your customers’. Choose from tablet-based kiosks, all-in-one POS systems, digital media players, and large format digital signage players.

Customer service reinvented.Online shopping offers lots of choices, but lacks the sensory persuasion of an in-store shopping experience. The in-store experience sells with a smile and a silver bullet: instant gratification.

Now, imagine a shopping experience with the best of in-store and online shopping. What if your customers had both: the efficiencies of ecommerce—like the “endless aisle” of products and one-click transactions, self check-in, one-click ordering, or even games to engage them with your brand—included in the in-store experience?

This is the future—a blending of on- and off-line experiences.

Together, we can take the customer experience to the next level.From tablet-based kiosks to all-in-one POS systems, from digital media players to large-format, touchscreen digital signage, HP offers a broad portfolio of solutions to fit your unique needs.

We work with a number of enclosure companies to meet the needs of our clients around the globe. Our primary self-service partner, Mzero, delivers a wide variety of self-service enclosures, from standard offerings that can be easily configured with an array of pre-certified peripherals, to highly stylized custom kiosks which complement any environment.

For additional kiosk information, please visit http://mzero.com.

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Capture customer attention and create an enhanced in-store experienceHP Digital Signage Solutions

Go big or go home. You’ve got to be bold and memorable for your brand to stand out from the crowd. Stunning HP Digital Signage and interactive solutions enable you to enhance the customer experience and increase loyalty.

Value Digital Signage Displays*The right fit for customers seeking essential features at lower cost levels. Available in 31.5 and 42 inch diagonal displays, they’re built for extended daily operation, and provide a slim, sleek design. Value-added features include a built-in USB media player and streaming network video support, allowing you to play full HD content in popular file formats as well as stream content from various sources.

Features • Video-over-Ethernet input• Flexible connectivity options• Out-of-the-box productivity

Performance Digital Signage DisplaysSee the difference on a dynamic, touch or non-touch 42 or 47-inch* diagonal digital signage display. These displays include factory-integrated multi-touch, touch screens with advanced IR technology for accurate touch recognition, and support of numerous gestures with no “ghosting.” They are plug and play and Windows® HID compliant for quick and easy installation.

Features• Touch and non-touch displays• Embedded USB Media Sign Player• Designed for 24/7 play• Local or remote management


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Video Wall DisplaysPerfect for stunning, large format video wall installations that capture customers’ attention. The 47-inch diagonal displays include striking technology and performance in a micro-thin bezel that’s nearly invisible between tiled displays. For high traffic areas, a protective Corning® Gorilla® Glass option is available.

Features• Video-over-Ethernet input • Flexible connectivity options • DreamColor quality

HP MP4 Digital Signage Player*

Compact, affordable digital signage playerAttract and inform your customers with HP’s ultra-thin digital signage player designed to drive static screen layouts and full-screen video signage content.

Features• Next-generation dual-core AMD APU6

• Dual display support with two DisplayPort outputs• Enhanced reliability that comes from no moving parts and a fan-less design• Windows Embedded Standard 7 64-bit7 or FreeDOS

HP MP9 Digital Signage Player*

Ultra small, high performance digital signage playerBoost sales and engage customers with compelling dynamic and interactive signage content driven by HP’s smallest and most powerful digital signage player.

Features• Power and performance of the latest Intel® technologies• Dual digital displays support at full 1080p resolution• Easy remote management capabilities on select models• Windows Embedded Standard 7 64-bit7 or FreeDOS



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RetailCapture customer attention with stunning digital signage. Make a customer sale on the store floor. Take care of business with sleek, stylish point of sale systems that free up valuable counter space. Create an exceptional customer experience with retail technology from HP.

Specialty Retail Department Store

Maximize your capabilitiesBuilt for maximum configurability and flexibility, HP Retail Systems are sleek and stylish with compact footprints that can free up valuable counter space.

Customize your retail systemFlexible and powerful systems easily adapt to operate as POS, back-office, kiosk, or digital signage.

Get out of the back officeOptimize store manager productivity with HP Mobile POS Solutions that allow them to schedule employees, look up inventory, or access real-time sales numbers right on the sales floor.

Information at their fingertipsDeploy convenient self-service solutions and your customers can access additional inventory, place orders and review their rewards while in the store.

While you’re hereLet customers waiting in one department know about the great deals in another. Use HP Digital Signage to take advantage of cross-department sales opportunities.

Get out on the floorEnhance the customer experience by arming sales associates with HP Mobile POS Solutions to look up information about customer preferences, access inventory information on the fly, or even complete the transaction without leaving the customer’s side.

Give customers choice and convenienceOffer choice and convenience with unique self-service solutions that enable customers to look up product information, check available inventory, and place orders within the store.

Stand out from the crowdAttract customers with HP Digital Signage and extend your product information and promotional messages within your store in a most impactful way.


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Consistent, quality service is critical to run a successful restaurant. Technology can help provide more information to the customer, increase order accuracy, reduce wait times and most importantly, improve the customer experience.

Restaurants

Table Service RestaurantsQuick-Serve Restaurants

When M-F, 9 to 5 won’t doBuilt to withstand the rigors of a restaurant environment, HP Retail Systems are designed to run 24 hours a day, seven days a week, 365 days a year. Offering maximum configurability, HP offers both fan-based and fan-less options to meet various needs.

Restaurant readyPerfect for server stations, HP Retail Systems deliver an intuitive, comfortable user experience in both a fan-based and fan-less design for maximum performance in a variety of environments.

Get business movingIncrease your speed and efficiency. HP Mobile POS Solutions give you extra capacity during breakfast, lunch, and dinner rush times when lines get long and customers don’t have time to wait.

Keep orders flowingEnhance the customer’s dining experience and increase server efficiency with HP Mobile POS Solutions for table-side ordering and convenient transaction processing.

Serve up satisfactionUse convenient, easy-to-use self-service solutions for customers to place their order without waiting in line.

Serve up satisfactionUse convenient, easy-to-use self-service solutions for customers to pre-order, check loyalty rewards, complete satisfaction surveys, or play promotional contests.

Made to orderEye-catching HP Digital Signage lets you to change your menu from season to season, month to month, or meal to meal. Quickly and easily localize your restaurant’s menus, promotions, and advertising anytime, anywhere.

What’s specialEye-catching HP Digital Signage lets you promote what’s fresh or on special the minute customers walk in the door and easily change your promotions as needed.


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Food and DrugRetail technology is critical to success in the food and drug industry. To ensure smooth, productive operations, stores must leverage technology to create an efficient and reliable checkout process, especially during peak traffic times.

Convenience StoreGrocery

Reliability you can trustWhen speed and convenience are a must, reliable POS systems are critical to keep the checkout line moving. HP Retail Systems are designed to give you the performance and flexibility you need and reliability you can trust.

Small footprint, big screenModular and compact, HP Retail Systems offer flexible configurations perfect for maximizing counter space. Keep your customers informed with customer-facing displays options that allow you to display promotions and advertisements.

Technology where and when you need itOptimize productivity with HP Mobile POS Solutions that allow store managers to schedule employees, look up inventory, or access product information while on the store floor. A great tool for curbside pickup of grocery orders, they allow associates to take the POS to the customer.

Technology where and when you need itOptimize productivity with HP Mobile POS Solutions that allow store managers to access product information and inventory while on the store floor. A great tool for queue-busting during peak times.

No more linesConvenient and easy-to-use self-service solutions let customers place an order at your in-store deli or bakery without waiting in line.

Give them convenienceUse convenient, easy-to-use self-service solutions for customers to pre-order, check loyalty rewards, view current promotions, and print coupons.

Empower customers with informationKeep them well informed with HP Digital Signage deployed across the store as information touch points or self-service kiosks where customers can access the latest promotions and product information on the go.

A sign of the timesEye-catching HP Digital Signage gives you the ability to target your advertising and promotions to the right audience at the right time and change them easily and quickly.


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© Copyright 2014-2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft Group of companies.

AMD is a trademark of Advanced Micro Devices, Inc.

4AA5-0517ENW, January 2015

1 Care Packs are optional. Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit hp.com/go/cpc.

2 Projected capacitive technology is available on 15-inch and 17-inch displays; resistive touchscreen is available on the 15-inch display.3 Sold separately or purchased as an optional feature4 Internet access required.5 The Retail Case must be accompanied by a 3rd party mobile payment terminal or PED (PIN entry device) in order to complete sales transactions.6 Multi-Core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this

technology. 64-bit computing on Intel® architecture requires a computer system with a processor, chipset, BIOS, operating system, device drivers, and applications enabled for Intel® 64 architecture. Processors will not operate (including 32-bit operation) without an Intel® 64 architecture-enabled BIOS. Performance will vary depending on your hardware and software configurations. Intel’s numbering is not a measurement of higher performance.

7 This system may require upgraded and/or separately purchased hardware to take full advantage of Windows 7 functionality. Not all features are available in all editions of Windows 7. See microsoft.com/windows/windows-7 for details.


http://hp.com/go/pos

http://www.hp.com/go/cpc

http://microsoft.com/windows/windows-7

Date post:	17-Jul-2015
Category:	Retail
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