For a more secure and productive business environment

Microsoft Windows Server SolutionsInfrastructure Solutions for Midsize Businesses

Linking IT to Performance

Companies in the top 25% of IT capability grew revenue 6.8% faster per year than their peers in the bottom 25% of IT capability.

The firms in the top 25% of IT capability enjoy 23% higher revenue per employee than their peers in the bottom 25% of IT capability.

Isolating the impact of all IT functions on Productivity shows that IT Infrastructure is a key determinant of superior productivity.

Managers in firms that are supported by better information systems have significantly better insight into, and control over, key dimensions of their business. 

Sources: Enterprise IT Capabilities and Business Performance, Marco Iansiti, David Sarnoff Professor of Business Administration, Harvard Business School George Favaloro, Principal, Keystone Strategy, Inc-March 2006

Firms with better IT havemore productive employees

Robust IT infrastructureis a key driver ofproductivity and growth

Information technologyfuels profitable revenuegrowth

Information technologygives managers moreinsight and control

IT as a Strategic AssetAlign IT with the business; control complexity

IT GoalsIT Goals

Establish a Responsive

Infrastructure

Proactively leverage

IT investments tomeet business

needs

Eliminate Unnecessary Complexity

Manage IT resources efficiently by eliminating

unnecessary redundancy,

reducing manual tasks and lowering

costs

Ensure Your Business Is

Always Running

Use IT as a trusted partner

in meeting business goals

Move from complexity to efficiency

Management – The Manual RealityPeople intensive nature drives costs

Source: IDC 2002, Microsoft Primary Quantitative Research. 400, 30 min phone surveys of IT professionals in data centers with 25 or more servers

IT is spending their time on manual tasks

53%53% 24%24% 23%23%

54%54% 17%17% 29%29%

56%56% 17%17% 28%28%

58%58% 18%18% 24%24%

60%60% 16%16% 24%24%

62%62% 14%14% 25%25%

Percent of ReponsesPercent of Reponses

Degree of AutomationDegree of AutomationManualManual ScriptsScripts Automated ToolsAutomated Tools

Management – The Manual RealityPeople intensive nature drives costs

Source: IDC 2002, Microsoft Primary Quantitative Research. 400, 30 min phone surveys of IT professionals in data centers with 25 or more servers

Over 60% of TCO over a 5 year period driven by people costs

Does Your Infrastructure Look Like This?

• Pieced together• No end-to-end architecture• Requires lots of manual intervention• Not sure if it’s secure

A More Secure and Well Managed Infrastructure for Midsized Businesses

Windows XP Professional SP2, Office 2003

Internet

LAN

`

Desktop

Wireless Access Point

Printer `

Desktop Laptop Laptop

Branch Office

` `

Home Office

HardwareRouter and

Firewall

Pocket PCTablet PC

Core ServicesSC Essentials 2007

WSS R2RIS

Management Server

Windows Server 2003 R2

Recommended Hardware2x2.4 Ghz - CPU2GB RAM2x36 GB – OS3x146GB – Data2x1Gb NIC

Messaging Server

Windows Server 2003 R2

Core ServicesAD / GPO

DHCPDNS

WINSIIS

Exchange 2003 STD SP2 - OWA

- RPC/HTTP- OMA/EAS

- IMF

Recommended Hardware2x2.4Ghz - CPU2GB RAM2x36 GB – OS3x146GB – Data2x1Gb NICCore Services

AD / GPOIAS

DHCPDNS

WINSIIS

Cert SvcFile/Print

Network Server

Windows Server 2003 R2

Recommended Hardware2x2.4Ghz - CPU2GB RAM2x36 GB – OS3x146GB – Data2x1Gb NIC

How Do You Get There?

Cost Center

Uncoordinated, manual

InfrastructureKnowledge

not captured

More Efficient Cost Center

Managed IT Infrastructure

with limited automation

and knowledge capture

Managed and consolidated

IT

Infrastructurewith

extensive Automation, knowledge

captured and re-used

Fully automated

management, dynamic resource Usage ,

business linked SLA’s.

Knowledge capture

automated and use

automated

Business Enabler

Strategic Asset

Infrastructure Optimization Model

Key DriversPeople, Process and Technology

Desktop, Server and Device ManagementDesktop, Server and Device Management

Security and NetworkingSecurity and Networking

Identity and Access ManagementIdentity and Access Management

Data Protection and RecoveryData Protection and Recovery

IT Process and PolicyIT Process and Policy

Technology View of Model• No server-

based identity or access management

• Users operate in admin mode

• Limited or inconsistent use of passwords at the desktop

• Minimal enterprise access standards

• Active Directory for Authentication and Authorization

• Users have access to admin mode

• Security templates applied to standard images

• Desktops not controlled by group policy

• Active Directory group policy

and security templates used to manage desktops for security and settings

• Desktops are tightly managed

• Centrally manage users provisioning across heterogeneous systems

• Reactive

• Ad hoc

• Problem-Driven

• “AvoidingDowntime”

• Reactive

• Stable IT

• Request Driven

• Change Management and Planning

• “Keeping ItRunning”

• Proactive

• Accountable

• Increased Monitoring

• Formal ChangeManagement

• SLA’s

• Improvement

• Predictability

• “Quality Driven”

• Proactive

• OptimizingCosts and Quality

• Agile

• Self Assessingand ContinuousImprovement

• “Taking The

Lead”

Most effortMost effortspent in:spent in:

Process Culture View Microsoft Operations Framework/ITIL in IOM

Cost Reduction

Uncoordinated, manual

infrastructure

Managed IT Infrastructure

with limited automation

Managed and consolidated IT Infrastructurewith maximum

automation

Fully automated management,

dynamic resource Usage ,

business linked SLA’s

IT Labor Costs $774 $542 $261

Basic to Rationalized: IT

Labor Costs reduced $513

(66%)

$232$232(30%)(30%)

$281$281(52%)(52%)

IT

Lab

or

IT

Lab

or

Infrastructure Optimization Model

Best Practices Lower IT Costs

Best Practice Research Supports IT Maturity• Basic = 0-2 Best Practices Adopted• Standardized = 3-4 Best Practices Adopted• Rationalized = 5-6 Best Practices Adopted

Best Practice Annual Benefit per

PC

IT Tasks Improved Enabling MS Technology

1: OS Standardization $52 • Image Management

• Desktop Administration

• Service Desk/Deskside Support

• Vista WIM Image Management

• Vista Virtualization

2: Centrally Managed PC Firewall

$39 • Security & Patching

• Desktop Administration

• Service Desk/Deskside Support

• Vista Firewall

• Active Directory

• Group Policies

3: Automated Password Reset $29 • Service Desk/Deskside Support • 3rd Party

4: Users Cannot Install Software

$50 • Application Management

• Desktop Administration

• Service Desk

• Vista User Account Protection

• Active Directory/Group Policies

• Automated SW Deployment (SMS)

5: Users Cannot Change Settings

$30 • Application Management

• Desktop Administration

• Service Desk/Deskside Support

• Vista User Account Protection

• Active Directory

• Group Policies

6: Automated Software Distribution

$26 • Application Management

• Desktop Administration

• Security & Patching

• Active Directory/Group Policies

• Vista Windows Installer Service

• Systems Management Server (SMS)

The Foundation for Midsize Businesses to a More Secure and Well Managed Infrastructure

Improved SecurityTechnology-Savvy Law Firm Gains Easier Remote Access from Any Computer

SituationSecurity, connectivity, and support issues for remote users

SolutionDeploy a clientless remote access solution using Microsoft technologies that provides lawyers secure, improved, remote access to corporate network resources from virtually anywhere in the world

Benefits•Increased security •Simplified management•Easy-to-use remote access to all network resources

Reduce Costs and ComplexityProfessional services organization with 4 remote branch locations realizes increased employee productivity with the ability to access and share centrally stored files and documents plus increased up-time with central IT management

SituationSecure access to company wide documents, and no onsite staff to monitor and update systems

SolutionDeploy Windows Server 2003 R2 and ISA Server 2006 in each branch – staff can securely access files and collaborate. Install System Center Essentials 2007 at the main office to centrally monitor and updatedbranch clients, servers and applications.

Benefits•Enhanced employee productivity with better connectivity and reliability•Decreased TCO – Up to 50% WAN traffic reduction•Increased Security•Simplified Management from central office

Enhance Productivity

SituationOver the years, the company’s messaging system has become an indispensable part of its business. Looking at new ways to use technology to support communication and collaboration needs.

SolutionMigrated employees to Microsoft® Exchange Server 2007 – using it as a foundation for providing its users with advanced unified messaging and mobility solutions.

Benefit•Simplified Server Management•System protection against disk failure or data corruption. •Employees can access e-mail, calendar, and contacts even when an Internet connection isn’t

available

Trade association improves administrator and end-user productivity with anywhere access to next-generation messaging system

Simplified Infrastructure ManagementOn-line sales company realizes increased system reliability and lower TCO of IT infrastructure with a unified IT management solution

SituationOn-line sales company depends directly on the reliability of their IT systems to generate sales and revenue. Any web server downtime can lead to lost sales. The more proactively and efficiently their IT staff can manage their infrastructure, the more reliable their systems and the healthier their sales.

SolutionDeploy System Center Essentials 2007 as the unified IT management solution, and deploy Windows Server 2003 R2 for web servers.

Benefits•Increased IT system uptime•Unified IT management console•Quicker IT problem resolution•Improved security of clients and servers

Why Leaders Reap BenefitsWhy Leaders Reap Benefits

1. Reduce IT operating costs by lowering complexity1) Giga: implementing Enterprise Architecture [yields] 20% savings

in annual IT operating budget2) Gartner: Architecture can provide savings of 10% to 20% of

infrastructure costs3) Giga: penalty of 10% of project cost and 25% of project elapsed

time with non-standard technology architecture

2. Strategic agility1) Gartner: Enterprise IT Architecture gives 30% improvement in

ability to deal with changing external drivers.2) MIT: Correlated top performers with high capability IT

infrastructure & standards

3. Increased productivity 1) Forrester: 40% productivity gap between leaders and laggards in

IT investment

Learn More

• Assess your infrastructure optimization level and discover the steps to take to move to the next level: http://www.microsoft.com/technet/infrastructure/iom_assessment.mspx

• Work with your Microsoft technology provider to help you get started building a plan that maps to your business and IT priorities.Find a Microsoft technology Provider by visiting: http://directory.microsoft.com/mprd/default.aspx

• Visit the Midsize Business Centerwww.microsoft.com/midsizebusiness

Learn More• Windows Server 2003 R2

www.microsoft.com/windowsserver2003

• Exchange Server 2007www.microsoft.com/exchange

• System Center Essentials 2007www.microsoft.com/sce

• Forefront Security for Exchange Server www.microsoft.com/forefront

• Internet and Security Acceleration (ISA) Server 2006www.microsoft.com/isaserver

Upgrade and Save TodaySAVE UP TO 20% On Microsoft Windows Server 2003 R2 and Microsoft Exchange Server 2003 CALs

• Purchase up to 250 combined Client Access Licenses (CALs) of Windows Server 2003 R2 and Exchange Server 2003 R2 today to get approximately 20% off the cost of your server CALs.

• Offer valid through June 30, 2007. • Contact your Microsoft technology provider to learn more.

© 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.*All prices reflect estimated retail pricing for license purchases within the United States and are in U.S. dollars. Both editions include five client access licenses (user or device).

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