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To All DTH Operators Subject: Tariff issues for cable TV services in non-CAS Areas- Format for submission of information to facilitate the consultation process Sir, The Hon’ble Supreme Court vide its order dated 13th May, 2009 has directed The Telecom Regulatory Authority of India (TRAI) to carry out a de novo tariff exercise for cable TV services in non-CAS areas. 2. In order to carry out this exercise, TRAI solicits your cooperation in supplying the information requested in the format attached to this letter. You are requested to download the format and provide information to TRAI on or before 1700 hours on Monday 17 th August, 2009. Please use extra sheets where requested (or if required by you) to submit the information. The duly filled format should be submitted by email to [email protected] . Please provide the required information in two copies. The first copy should be provided in Acrobat PDF or any other un- editable format. The second copy should be submitted in an editable Microsoft Word or Microsoft Excel format to enable us to process this information in electronic form. Format for submission of information: DTH Operators 7 th August 2009 Tariff issues for cable TV services in non-CAS areas Page 1 of 23
Transcript

To

All DTH Operators

Subject: Tariff issues for cable TV services in non-CAS Areas- Format for

submission of information to facilitate the consultation process

Sir,

The Hon’ble Supreme Court vide its order dated 13th May, 2009 has

directed The Telecom Regulatory Authority of India (TRAI) to carry out a de

novo tariff exercise for cable TV services in non-CAS areas.

2. In order to carry out this exercise, TRAI solicits your cooperation in

supplying the information requested in the format attached to this letter. You

are requested to download the format and provide information to TRAI on or

before 1700 hours on Monday 17th August, 2009. Please use extra sheets

where requested (or if required by you) to submit the information. The duly

filled format should be submitted by email to [email protected]. Please provide

the required information in two copies. The first copy should be provided in

Acrobat PDF or any other un-editable format. The second copy should be

submitted in an editable Microsoft Word or Microsoft Excel format to enable us

to process this information in electronic form. The Hon’ble Supreme court in

the said order has also directed all the stakeholders to co-operate with TRAI

in this exercise. We request your cooperation in providing this information in

time.

3. TRAI understands that some of the information to be supplied could be

sensitive in nature. Such data as you desire will be kept confidential and will

be used for the purpose of this exercise by TRAI. You may please indicate the

data that is to be kept confidential.

Format for submission of information: DTH Operators 7th August 2009Tariff issues for cable TV services in non-CAS areas

Page 1 of 14

4. TRAI has appointed M/s Ernst & Young to assist TRAI in this exercise.

Ms. Chanpreet Arora, Manager, M/s Ernst & Young (EY) may contact you in

this regard.

5. If you require any help or clarification regarding any item in the format,

please do not hesitate to contact us at the following:

Phone: +91 11 23218918/23237922

Fax: +91 11 2322 0442

Email: [email protected] or [email protected] (please indicate

“Information regarding Tariff issues for Cable TV Services in Non-CAS

Areas” in the subject line of your email)

6. Given the limited time frame to complete this exercise, we look forward

to your prompt reply.

Thanking You,

Yours faithfully,

(Subodh Kumar Gupta)

Advisor (B&CS)

August 07, 2009

Format for submission of information: DTH Operators 7th August 2009Tariff issues for cable TV services in non-CAS areas

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Format for submission of information: DTH Operator

Name of the DTH Operator: ___________________________ Name of contact person: ___________________________Designation: ___________________________Date of filling in questionnaire: ___________________________

I. Business ModelPlease provide us the following information so we can understand your business better:

1. General Information

# Information Area 2006-07 2007-08 2008-091. Total number of channels that

your DTH service deals with1.1 Number of pay channels

Number of FTA channelsNumber of Active/ VOD channels

1.2 Number of digital channels1.3 Please elaborate on the Value

Added Services provided____________________________________________________

1.4 Total number of connectionsSingle subscriber unitsMulti-dwelling units (MDUs)

2. Audited Results and Annual Reports for the company’s operations for FY2006-07, FY 2007-08 and FY 2008-09 or from the year of existence (if less than three years).

Format for submission of information: DTH Operators 7th August 2009Tariff issues for cable TV services in non-CAS areas

Page 3 of 14

3. Revenue

# Information Area 2006-07 2007-08 2008-093. Total Revenue3.1 Subscription Revenue

Please provide further details as requested in Appendix A and Appendix B

3.2 Advertisement Revenue3.3 Revenue from Value Added

Services3.4 Carriage, Technical and

Placement feesPlease provide further details as requested in Appendix C

(i) Carriage fee collected from broadcasters

(ii) Technical fee collected from broadcasters

(iii) Placement fee collected from broadcasters

3.5 Any other sources of revenue, please specify______________________________

4. Operating Costs

# Information Area 2006-07 2007-08 2008-094. Total Operating Costs (note

please apportion manpower costs to the relevant functional cost)

4.1 Programming Costs Please provide further details as requested in Appendix D

(i) Number of pay channels purchased (iii) + (v)

(ii) Number of bouquets purchased(iii) Number of pay channels

purchased in bouquets(iv) Number of FTA channels present

in these bouquets (if any)(v) Number of pay channels

purchased a la carte(vi) Total number of pay channels

carried/transmitted on the network

(vii) Any variation between pay channels purchased and transmitted (i) and (vi)

4.2 Technology and Transmission Costs (please provide a break-up as follows)

(i) Dish farm (ii) Servers, routers, multiplexers,

encoders, etc.(iii) Transponder annual leasing cost(iv) Teleport Cost

Format for submission of information: DTH Operators 7th August 2009Tariff issues for cable TV services in non-CAS areas

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(v) Set Top Box (STB) + Receiving Dish- Cost Price of STB + Receiving Dish- Sale Price of STB + Receiving Dish (Use average over year and different price plans if necessary)

(vi) Subscriber Management System(vii) Any Other Major Technology

Costs that cannot be allocated in above fields, please specify__________________________

4.3 Customer Servicing Costs(i) Call centre(ii) Technical and repairs team(iii) Others, please specify

_____________4.4 Overheads4.5 Any Other Costs, Please specify

____________________________

5. Profitability and Returns

# Metric 2006-07 2007-08 2008-095.1 EBITDA Margin5.2 EBIT5.3 PAT5.4 Capital Expenditure Undertaken5.5 ROCE5.6 ROI

6. Key Investments

# Information Area Last 18 months (preceding 01 July 2009)

Next 18 months (following 01 July 2009)

6.1 Major investments for upgrading infrastructure and expansion of servicing network

(i) Head end at the Teleport station(ii) Technology costs incurred in

adding to the number of channels provided

(iii) Customer Servicing : SMS, CRM, Billing systems, Call center infrastructure

6.2 Sources of Funding(i) Equity(ii) Debt(iii) Technical/ Carriage Fee from

Broadcasters(iv) Internal Accruals(v) Other sources

Format for submission of information: DTH Operators 7th August 2009Tariff issues for cable TV services in non-CAS areas

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7. Ownership Structure

7.1 What is your parent company?_________________________________

7.2 Do you have 20% or more stake in the following sectors?

□ Television Broadcast

Please specify the total number of channels operated by the parent______________________

□ Distribution – MSO

Please specify reach of MSO network (number of connections1)Please specify markets of presence ______________________

□ Distribution – LCO

Please specify reach of LCO network (number of connections)Please specify markets of presence ______________________

□ Distribution – DTH (other than this company)

Please specify reach of DTH network (number of connections)Please specify markets of presence ______________________

□ Distribution – IPTV

Please specify reach of IPTV network (number of connections)Please specify markets of presence ______________________

□ Any other broadcasting and distribution related sectors

Please specify_______________________________________

7.3 Do any of your shareholders who have 20% or more stake in your company have 20% or more stake in the following sectors?

□ Television Broadcast

Please specify the total number of channels operated by the parent______________________

□ Distribution – MSO

Please specify reach of MSO network (number of connections2)Please specify markets of presence ______________________

□ Distribution – LCO

Please specify reach of LCO network (number of connections)Please specify markets of presence ______________________

□ Distribution – DTH (other than this company)

Please specify reach of DTH network (number of connections)Please specify markets of presence ______________________

□ Distribution – IPTV

Please specify reach of IPTV network (number of connections)Please specify markets of presence ______________________

□ Any other broadcasting and distribution related sectors

Please specify_______________________________________

1 Connections = subscribers2 Connections = subscribersFormat for submission of information: DTH Operators 7th August 2009Tariff issues for cable TV services in non-CAS areas

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II. Factors Affecting Key Receivables/ Pay-outs from the Distribution Supply Chain

Revenue from Subscribers

1. How do you determine the pricing and packaging for various bouquets. Please explain the components of the ARPU and the methodology used for determining the price.

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

2. What are the determinants of package and channel pricing? Please tick as applicable.

□ Price at which individual channels are purchased

□ Price at which bouquets are purchased

□ Other factors, please specify __________________________

Negotiation of Carriage and Placement Fee with Broadcasters

3. Do you current charge any form of carriage, placement or technical fees from broadcast networks? Please tick as applicable and elaborate.

□ Yes, why __________________________

□ No, why __________________________

4. How do you determine the carriage, placement and technical fee to be charged from the broadcaster?

____________________________________________________________________________________________________________________________________________________________________

5. To what degree do prices vary for placement within the genre-wise catalogue of channels provided? (Please refer to Annexure C for details on what are the placement costs currently being collected)

____________________________________________________________________________________________________________________________________________________________________

6. Do you incur any costs when you add a new channel to your service? Please elaborate on the expense heads and the approximate value of each.

____________________________________________________________________________________________________________________________________________________________________

7. Are you currently facing any capacity related or technical constraints for adding new channels to your service? Please elaborate on these challenges and how their impact may be reduced.

____________________________________________________________________________________________________________________________________________________________________

Content Costs

8. How do you determine the total programming cost (wholesale price) to be paid to different channels? Please explain which negotiation mechanism you use (tick all that apply) and the benefits of each.

□ Revenue share

□ Minimum guarantee

□ Lump sum payment

Format for submission of information: DTH Operators 7th August 2009Tariff issues for cable TV services in non-CAS areas

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□ Other factors, please specify __________________________

9. What factors drive you to purchase channels in bouquets vs. a la carte?____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

10. Are there any instances in which you have purchase a channel as part of a bouquet but not transmitted it?

□ Yes, why __________________________

□ No __________________________

III. Challenges Faced in the Current Market Conditions

1. Highlight the key businesses issues related to distribution that your company is dealing with today? Please elaborate on the perceived cause of the issue and its impact on business operations.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

2. Do you believe that there is a level playing field for DTH services vis-à-vis incumbent platforms like analog cable? Why or why not? Please elaborate.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

3. What key market constraints (outside the influence of the individual companies) impact business operations?

□ Regulation, please give specific instances:

____________________________________________________________________________

____________________________________________________________________________

□ Market Practices prevalent in the business amongst other stakeholders. Please provide specific actions:___________________________________________________________________________

_

Format for submission of information: DTH Operators 7th August 2009Tariff issues for cable TV services in non-CAS areas

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____________________________________________________________________________

IV. Proposed Solutions

1. What are your expectations from other stakeholders in the value chain?

□ Broadcaster __________________________

□ Consumer __________________________

□ Aggregator __________________________

□ Other Distributors (MSOs, LCOs) __________________________

2. How can this be operationalised?______________________________________________________________________________________________________________________________________________________________________

3. What resources can you and your stakeholder group commit, if any in the future for improving the current market conditions?

______________________________________________________________________________________________________________________________________________________________________

4. What is the desired level of intervention from the TRAI?

Tariff Regime

□ Case for forbearance

If yes, what checks & balances do you recommend:____________________________________________________________________________

□ Regulate carriage/placement fee

If yes, through what mechanism____________________________________________________________________________

□ Tariff Regulation

If yes, through what mechanism

Format for submission of information: DTH Operators 7th August 2009Tariff issues for cable TV services in non-CAS areas

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____________________________________________________________________________

Non-Tariff Related

□ Encouraging digitization

If yes, through what mechanism____________________________________________________________________________

□ Any other factor

____________________________________________________________________________

Format for submission of information: DTH Operators 7th August 2009Tariff issues for cable TV services in non-CAS areas

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Appendix A: Details of Subscription Revenue across Different RegionsPlease provide us details of your subscriber base according to regional offices, and the revenue per subscriber collected in each region

# City / State 2006-07 2007-08 2008-09Actual Number of Connections

ARPU Actual Number of Connections

ARPU Actual Number of Connections

ARPU

Format for submission of information: DTH Operators 7 th August 2009Tariff issues for cable TV services in non-CAS areas

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Appendix B: Details of Subscription Revenue by Bouquet/ ChannelPlease provide us details of the effective price charged to the consumer by bouquet and channel

# Name of Bouquet/ Channel

If bouquet, names of constituent channels

2006-07 2007-08 2008-09A. Total subscription revenue of collected

B. Total number of connections to whom this channel/ bouquet is delivered

C. Effective price per channel/ bouquet(A/B)

A. Total subscription revenue of collected

B. Total number of connections to whom this channel/ bouquet is delivered

C. Effective price per channel/ bouquet(A/B)

A. Total subscription revenue of collected

B. Total number of connections to whom this channel/ bouquet is delivered

C. Effective price per channel/ bouquet(A/B)

Format for submission of information: DTH Operators 7 th August 2009Tariff issues for cable TV services in non-CAS areas

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Appendix C: Carriage, placement and technical fee currently being collected from the broadcasters Please indicate the price that you are currently charging for the following channels. If possible please indicate these elements separately as C, P and T.

# Channel Number on DTH Service

Channel Name Genre – on your platform

FTA / Pay

Carriage/ Placement/ Technical Fee

# Channel Number on DTH Service

Channel Name

Genre - on your platform

FTA / Pay Carriage/ Placement/ Technical Fee

1 22

2 23

3 24

4 25

5 26

6 27

7 28

8 29

9 30

10 31

11 32

12 33

13 34

14 35

15 36

16 37

17 38

18 39

19 40

20 41

21 42

Please add more sheets if required

Format for submission of information: DTH Operators 7 th August 2009Tariff issues for cable TV services in non-CAS areas

Page 13 of 14

Appendix D: Details of Programming Costs paid to BroadcasterWe would like to understand the cost of purchasing content and the subscriber base on which the broadcaster is remunerated

# Name of Bouquet/ Channel if purchased a la carte

Name of constituent channels or N/A if purchased a la carte

Revenue Model Agreed with Broadcaster (Lump Sum or Revenue Share)

2006-07 2007-08 2008-09Total

remuneration

paid to the

broadcaster

% revenue

share

corresponding to

this amount (if

on rev share

basis)

Number of

connections

delivered

against this

remuneration

Total

remuneration

paid to the

broadcaster

% revenue

share

corresponding to

this amount (if

on rev share

basis)

Number of

connections

delivered

against this

remuneration

Total

remuneration

paid to the

broadcaster

% revenue

share

corresponding to

this amount (if

on rev share

basis)

Number of

connections

delivered

against this

remuneration

Format for submission of information: DTH Operators 7 th August 2009Tariff issues for cable TV services in non-CAS areas

Page 14 of 14


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