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(g) HONDA - static.nhtsa.gov · Honda ha determinado que existe un defecto el cual esta relacionado...

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(g) HONDA AUTOMOBILE DIVISION American Honda Motor Co ., Inc . 1919 Torrance Blvd., - P.O. Box 2215 Torrance, CA 90509-9870 April2014 IMPORTANT SAFETY RECALL NOTICE Dear Honda Odyssey Owner: NHTSA Recaii14V-112 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. What is the reason for this notice? Honda has decided that a defect which relates to motor vehicle safety and emissions regulations exists in certain 2005-2010 model year Odyssey vehicles. Prolonged exposure to acidic chemicals and high temperatures may cause the cover on top of the fuel pump to deteriorate prematurely. Cracks in the fuel pump cover could lead to a fuel smell being present or to leaking fuel, increasing the risk of a fire. What should you do? Parts needed to complete this repair will become available in the summer of 2014. Honda will send you another letter when those parts become available. If you have questions. If you have any questions about this notice, please call Honda Automobile Customer Service at 1-800-999-1009 and select option 4. U.S. customers can also locate a dealer online at www.Hondacars.com. Customers in U.S. territories, please contact your local dealer/distributor. Owners may also contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave., SE Washington, DC 20590 Or call the toll-free Safety Hotline at 888-327-4236 (TTY 800-424-9153), or go to http://www.safercar.gov. What to do if you feel this notice is in error. Registration records indicate that you are the current owner or lessee of a 2005-2010 Odyssey involved in this campaign. If this is not the case, or the name/address information is not correct, please complete and .sign the Information Change Card and return it in the enclosed postage-paid envelope. We will then update our records. Lessor Information. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days. We apologize for any inconvenience this campaign may cause you. Sincerely, American Honda Motor Co., Inc. Honda Automobile Division Campaign #JD9 I Service Bulletin #14-015
Transcript

(g) HONDA AUTOMOBILE DIVISION American Honda Motor Co., Inc. 1919 Torrance Blvd., - P.O. Box 2215 Torrance, CA 90509-9870

April2014

IMPORTANT SAFETY RECALL NOTICE

Dear Honda Odyssey Owner:

NHTSA Recaii14V-112

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

What is the reason for this notice?

Honda has decided that a defect which relates to motor vehicle safety and emissions regulations exists in certain 2005-2010 model year Odyssey vehicles. Prolonged exposure to acidic chemicals and high temperatures may cause the cover on top of the fuel pump to deteriorate prematurely. Cracks in the fuel pump cover could lead to a fuel smell being present or to leaking fuel , increasing the risk of a fire .

What should you do?

Parts needed to complete this repair will become available in the summer of 2014. Honda will send you another letter when those parts become available.

If you have questions.

If you have any questions about this notice, please call Honda Automobile Customer Service at 1-800-999-1009 and select option 4. U.S. customers can also locate a dealer online at www.Hondacars.com. Customers in U.S. territories, please contact your local dealer/distributor.

Owners may also contact:

Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave., SE Washington, DC 20590

Or call the toll-free Safety Hotline at 888-327-4236 (TTY 800-424-9153), or go to http://www.safercar.gov.

What to do if you feel this notice is in error.

Registration records indicate that you are the current owner or lessee of a 2005-2010 Odyssey involved in this campaign. If this is not the case, or the name/address information is not correct, please complete and .sign the Information Change Card and return it in the enclosed postage-paid envelope. We will then update our records.

Lessor Information.

Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.

We apologize for any inconvenience this campaign may cause you.

Sincerely,

American Honda Motor Co., Inc. Honda Automobile Division Campaign #JD9 I Service Bulletin #14-015

Abril del 2014 Campana de seguridad NHTSA 14V-112

NOTIFICACION IMPORTANTE DE CAMPANA DE SEGURIDAD

Estimado propietario de un vehfculo Honda Odyssey:

Esta notificacion ha sido enviada a usted de acuerdo a los requisitos por decreta de Ia oficina de Administracion Nacional

de Seguridad del Trafico en las Carreteras (National Highway Traffic Safety Administration o NHTSA por sus siglas en ingles).

(.Cual es el motivo de esta notificacion?

Honda ha determinado que existe un defecto el cual esta relacionado con Ia seguridad del vehfculo y regulaciones de emisiones en algunos vehfculos modelo Odyssey afio modelo 2005-2010. Una exposicion prolongada de acidos qufmicos y altas temperaturas puede ocasionar que Ia cubierta en Ia parte superior de Ia bomba de combustible se deteriore prematura­mente. Grietas en Ia cubierta de Ia bomba de combustible podrfan ocasionar que se presente un olor a gasolina o fuga de combustible, aumentando el riesgo de que ocurra un fuego.

(.Que debe hacer?

Los repuestos necesarios para completar esta reparacion estaran disponibles en el verano del 2014. Honda le enviara otra carta cuando esos repuestos esten disponibles.

Si tiene preguntas:

Si tiene preguntas acerca de esta notificacion, por favor comunfquese con Atencion al Cliente de Automoviles Honda al 1-800-999-1009 y seleccione Ia opcion 4. Los clientes en Estados Unidos pueden ubicar un concesionario en linea en

www.Hondacars.com. Los clientes en territorios de Estados Unidos, por favor comunfquese con su concesionario/ distribuidor local.

Los propietarios tambien pueden contactar a:

Administrator National Highway Traffic Safety Administration

1200 New Jersey Ave., SE Washington, DC 20590

0 usted tambien puede comunicarse con el numero de llamada sin costa (Toll-free) Safety Hotline al 888-327-4236 (TTY 800-424-9153), o visitar Ia pagina web: http://www.safercar.gov.

Que debe hacer si considera que esta notificacion es erronea:

Los registros indican que usted es propietario o arrendador de un vehfculo Odyssey 2005-2010, el cual forma parte de esta

campafia. Si no es el caso, o si Ia informacion de nombre/direccion no es correcta, por favor complete y firme Ia Tarjeta de Cambia de Informacion anexa y devuelvala con el sabre con el porte pre-pagado. Con esto actualizaremos nuestros registros.

Informacion para el arrendador:

La ley federal requiere que cualquier arrendador del vehfculo que reciba esta notificacion de campafia de seguridad debe enviar una copia de esta notificacion al arrendatario dentro de los siguientes 10 dfas.

Le pedimos disculpas por cualquier inconveniente que esta campafia pudiera causarle.

Atentamente,

American Honda Motor Co., Inc. Division Automotriz de Honda Campana #JD9 I Boletfn de Servicio #14-015

Instructions for Reimbursement Honda Safety Recall

Eligibility Reguirements

You may be eligible for reimbursement if you meet all three requirements:

o You paid to have your fuel filter repaired or replaced because of fuel smell or leak prior to receiving this notice. Repairs made after the notice date must be performed by a Honda dealer.

o You owned the vehicle at the time of repair. You are still eligible if you no longer own the vehicle.

o You provide a paid invoice.

Please complete this form and attach the items listed below. Failure to include all requested information will result in delays and possible denial of your request.

Your invoice must include:

1. Vehicle Identification Number (VIN)

2. Name and Address of the repair facility

3. Itemized cost of repair - parts and labor

4. Date the work was completed

5. Proof of Payment - copy of the canceled check, bank statement, or credit card receipt showing that you paid for the repair. Cash payments must be documented on the invoice. Please submit copies only. These documents will not be returned.

Repairs were performed at (check one): 0 Authorized Honda Dealer 0 Independent Repair Facility

Reimbursement Reguest

Mail this completed form and requested documents to:

American Honda Motor Co., Inc. Automobile Customer Services P.O. Box 2964 Torrance, CA 90509-2964

(Please print)

Your Name:

Home Address:

City:

Daytime Phone: I I I I I Vehicle Identification Number

e-mail Address:

Total Amount Requested: $

State:

I I I 1 Cell Phone:

I I 1 I I I I

Apt.#:

I ZIP:

1 1 1 I 1

I I I I

Repair cost only. Incidental expenses (rental, fuel, loss of wages, etc.) are not covered.

Si usted necesita esta informaci6n en espaiiol por favor comunfquese con Servicio al Cliente aiB00-999-1009 y seleccione Ia opci6n 4

1 I I

I I I

JD9

(g) :H:ON"D.A. AUTOMOBILE DIVISION

American Honda Motor Co., Inc. 1919 Torrance Blvd., - P.O. Box 2215

Torrance, CA 90509-9870

VEHICLE IDENTIFICATION NUMBER:

PLEASE DELIVER TO REGISTERED 0\1\/NER

JD9/JC5

~ PLEASE DETACH, SIGN BELOW AND PLACE IN RETURN ENVELOPE ~ --~-~----····· .................. ........ ----· -- ·---·-·-···- ·····----··· -····--·---'"-""'···· ...... --·----·-··---·--·--·····················-~~--- ... ·--~--~-----·-·-··-····-·-·--·-·-···············------ --------· ....... ·--·--·--~·

INFORMATION CHANGE CARD PLEASE PROVIDE NAME AND ADDRESS CORRECTIONS ON THE REVERSE SIDE

<1111111 VEHICLE IDENTIFICATION NUMBER

I no longer own this vehicle. It was: 0 Sold (print name and address of new owner on reverse, if known) O Exported O Destroyed O Stolen 0 Lease expired, vehicle returned. O Other:

JD9/JC5

PLEASE SIGN AND RETURN THIS CARD ONLY IF YOU HAVE MADE CHANGES

Nota: Si usted necesita esta informacion en espaiiol por favor comuniquese con Servicio al Cliente al 800-999-1009 y seleccione Ia opci6n 4.

Signature: X Date: ---------------------------------------------------- ----------------SIGNATURE OF REGISTERED OWNER OR LESSEE REQUIRED

INFORMATION CHANGE CARD 0 New owner information

0 My name or address has changed

IIIII I D ':=:=FI RS;;-;-;-;T NA~ME ----'-------'------'----~----'-'-----'----'-------L..---'-L...__.I_-'---'--'--'-'---'-----'--L.____L____j__-----'-----J INITIAL

I I I I I LAST NAME

I I I I I ADDRESS NUMBER

I l I I 1-1 CITY STATE ZIP

I l I l I I 1-1 1-1 EMAIL ADDRESS PHONE


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