GEN Z
Gen Z believes aphysical officewill be necessary to complete work in
the future
GEN XMILLENNIALSAges: 18-20 Ages: 36-50Ages: 21-35
Online Study conducted by 8x8 and Koski Research of 1,000 United States full and part-time workers who use a computer and/or phone for every day work. Survey conducted November, 2016.
1 in 4 Gen Z
Gen Z: 62%Millennials: 31%
Gen X: 28%used a smartphone to take
this survey
Smartphone:Hub of communications
Flexible working A Priority For All
7 in 10 agreed that some of their current jobs could be automated by bots. More in the future
Bots & Automation Multipurpose
Communications Tools56% would prefer to use the same tools for work as they use in their
personal lives
Gen Z not certain that wearables, virtual reality or connected cars will
play a role in the future of work
Gen X predicts that the top tools
for the future will be "something that hasn't
been invented yet"
Gen Z - least inclined to use
OR
EMAILLANDLINES
Connected Appliances
Wearables
Gen Z focus is on effective communications vs. convenience
Tools that save me time Tools that are most effective
55%
agreed that connected devices could be used for
work in the future
Internet of Things
THE FUTURE WORKPLACE IS LESS "TECH-Y"
ADDITIONAL FINDINGS
GEN Z REJECTS TRADITIONAL WORKPLACE TOOLS
Connected Cars WearablesVirtual Reality
0% 20% 40% 60% 80%
GEN Z
GEN X
MILLENNIALS
11% 9% 15%
22% 22% 22%
20% 19% 19%
Gen Z - less likely to use Standalone chat tools
Currently Use Messaging Tools
Will Use Messaging Tools in Five Years
0% 10% 20% 30% 40%
GEN Z
GEN X
MILLENNIALS
21%
13%
25%19%
34%19%
0% 20% 40% 60% 80%
GEN Z
GEN X
MILLENNIALS
26% 27%
35% 39%
25% 30%
PREFER landlines
only
PREFER EMAIL
only
5% 19%
MILLENNIALS SURPASS GEN Z AS SERIOUS ADOPTERS OF TECHNOLOGY
prefer in-person communication
FOR GEN Z EFFECTIVE COMMUNICATION RULES ALL
IS THE FULL-TIME REMOTE OFFICE A GEN X FANTASY?
40%Gen Z Gen XMillennials
45%
50%
55%
60%
Gen Z
Gen X43%
Millennials51%
57%
50%51%
58%
43%
55%
45%