Date post: | 14-Dec-2015 |
Category: |
Documents |
Upload: | itzel-cassel |
View: | 218 times |
Download: | 1 times |
George MachovecColorado Alliance of Research Libraries
http://grweb.coalliance.org303-759-3399
[email protected] September 2007
How Do ERMs Improve the User Experience?
The ProblemLibraries are spending increasing amounts on electronic resources
Patrons and librarians are unable to find many of these resources (many not cataloged)
We have purchased access to many full-text resources…we just don’t know what & where!
Full-text within aggregations are especially difficult to find
How do you define your ERMS?Just subscriptions management?
The broader definition?Subscriptions management
Link resolution
A-Z services
Content analysis
Who Are We?Colorado Alliance of Research Libraries
A non-profit consortium of 12 libraries founded in 1974. 501c3
History of innovation
CARL ILS (sold in 1995) – now TLC
UnCover (sold in 1995) – now Ingenta
Who Are We?Member of ICOLC
We do standard consortial stuff with a twist
Database licensing, shared collection development
Data hosting Software development (e.g. Gold Rush, Prospector, Fedora Digital Repository, The Charleston Advisor)
Operates over 20 servers
What Do Patrons Want?
“I just want everything I want, when I want it” – my nephew when he was 5 years old
Are your users any different?
What Do Patrons Want?Patrons don’t care about you’re the details of your services unless they are not working
For the most part our ERMS should be invisible like plumbing….but it better work
Patrons don’t care about how much you pay or who is the vendor
For the most part patrons don’t care about the “terms and conditions” of products and services
TrendsThe “hot” solution a couple of years ago was metasearch/federated solutions.
The new hot trend is for libraries overlay suites of key resources with search and discovery tools
TrendsSearch and discovery tools include commercial and open source soutions such as:
Open source: Lucene, SOLR, VuFind, etc.
Commercial: Aquabrowser, Endeca, Encore, Primo, etc
Hosted: OCLC WorldCat Local
What are you putting under your big umbrella?
TrendsWhy the “big umbrella”
Super fast response time (like Google)Great control over look and feel including tag clouds, graphical representation, better screen layout, etc.Wonderful faceting and limiting optionsBetter integration with link resolvers, local resourcesBring to the forefront important but lesser used resources
TrendsBig umbrella examples
Univ of Chicago is putting AquaBrowser over its catalog, EAD documents and SFX holdings
Ungava, National Research Council of Canada is using Lucene, Carrot2, etc to index its catalog, its own publication and 1.7 million articles in biomedicine
Univ of Washington, WorldCat Local includes local catalog, regional union catalog, OCLC holdings, ArticleFirst
Your ERM needs to be a part of such efforts
TrendsExtraction of holdings to share with other services
Google Scholar
OCLC eSerials program (can take metadata extracted from your ERMS in GS format)
Gold Rush OffersInitially developed by consortium in 2001 and offered to libraries outside of consortium in 2003
Subscriptions Management
Link Resolution (OpenURL)
Public Searching interface (A-Z list)
Content Analysis
Where does GR fit in the marketplace?
ERM marketplace as a continuum of choices
Locally developedOpen Source products (e.g. CUFTS from Simon Fraser for link resolution, content comparison)Non-profit – Gold Rush (Colorado Alliance)Commercial (e.g. Serials Solutions, ILS vendors, etc)
ObservationsWe were so early in marketplace for the ERM component most of our libraries didn’t know what to do with it
Knowledge Base
Gold Rush currently has >1500 title listsPrimary publishers
Aggregators
Indexing & abstracting services
Gold Rush contains many Open Access (free) journals available as title lists
Building & Maintenance
Constant updating of title lists
We supplement title lists from aggregators and publishers with subject headings and alternate titles
You can upload, modify, add or delete title lists or individual titles at any time
Can load local serials holdings
LibrariesSelected libraries now using Gold Rush include:
• Several Colorado Alliance member libraries• Several medical libraries in Oklahoma and Texas• University of New Mexico (UNM), Santa Fe Institute, College
of Santa Fe• Brigham Young University (main and law)• University of Alaska• Chicago Public Library• Fort Collins Public Library• Pacific Lutheran University• and others
Knowledge BaseSelect title lists from central knowledge base
Upload new content if desired
Add, modify and delete title lists or content within lists as needed
Gold Rush
Central Knowledge
Base
(Denver)
Chicago PublicLibrary
University ofNew Mexico
University of OKHealth Sciences
Staff
Technical Details
Operates on suite of Linux Servers
Industry standard MySQL, Perl and ColdFusion
Current database >1,500 databases, aggregators, publishers
ASP solution. Servers in Denver.
Key Challenges for small organization
Create a great deal of local controlAbility to upload/download your own title listsAbility to create or update lists on a one-by-one basisAbility to customize link resolverAbility to customize A-Z
• Simple Web forms in a structured • XML gateway to make the service anything you
want for better integration with other web services
Cool Features
Subscriptions ManagementStarts with core template of fields
Allows libraries to add, remove and rename fields and what goes in each tab (section). Unlimited for all practical purposes
One click export of all subscription records into Excel
Cool Features
Content comparisonsCompare two databases
Compare suites of databases
Detailed use statistics
Soon to Be Released Enhancement
Incident trackerThe ability to report problems for any service
A public messaging capability for users in the public interface
Will be available from holdings, subscriptions and via a direct URL for reference desk
Email notification to your staff
Reports for open and closed incidents
Partnership
We view Gold Rush as a collaboration among participating libraries
We want to work with you to make the project better and to met your needs as well as those of others
Information
Full documentation availableWithin the Gold Rush Staff Toolbox
At the Gold Rush informational Website at http://grweb.coalliance.org
goldrush-l listserv• Software updates
• Title list updates
• System maintenance and other general info
More Information
Contact Information:(303) 759-3399 (phone)
(303) 759-3363 (fax)
Staff toolbox web report forms
GR LinkerClassic Look
GR LinkerCustom Look
GR LinkerCustom Look
GR LinkerSample
GR LinkerSample