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Getting the Most of the Network

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    1. Trouble shooting Logon ProblemsIts all about getting off to a great start! When you first log on to your computer, use the

    following points to help:

    If you are using a laptop, check you have wireless signal (hcs roaming) Make sure you are logging on to SCH4354 and NOT this computer Ensure that log on using dial-up connection box is unchecked

    2. Using the RESOURCES drive effectivelyOn the network, there are various drives which have letters after them, e.g. P drive

    (office staff use this mostly), H drive which is the same as My Documents, W drive and

    R drive Resources see below:

    R Drive Resources

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    This is split into STUDENTS, and STAFF. Students have no access to the STAFF section. Staff have

    full access to both areas. The aim of the Resources drive is to create a customisable bank of

    resources which are available to Staff and Students alike collaboration within and between

    departments. Work can be created for students and uploaded to this drive

    TASK:

    Go into the STAFF Resources drive, find the CPD file, open this and find the ICT Training Bible

    document.

    Next, Copy it to My Documents (the H drive)

    3. The Work Postbox (W drive)Each member of staff has a Work Postbox see example below.

    This is a submission folder. The students have write access to each folder but, to prevent

    copying another students work, cannot read the files inside. They can produce work and

    drop it in your Work Postbox. You can then print off, use as exemplar work or delete!

    TASK:

    Remember that file you copied to My Documents in the last exercise? Time to find it again.

    Then, re-name the file (maybe put your initials next to it). Once this is done, open the WorkPostbox and resize the two windows so that you can see them both. Drag the renamed file from

    its original location and release over my (IGrant) work postbox. This is the process the students

    need to go through to submit work via this method.

    Space for notes:

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    4. E-mailE-mail is crucial for getting information out to staff. It will never replace face to face contact but

    is another tool to enhancing communication in the school.

    The Logon process:

    Task: Type the address for your e-mail logon screen see below:

    Next: Add this into your FAVOURITES you will never have to type it out again once this is

    done!

    Logon

    TASK:

    Send an e-mail to me using the

    To: function. Click on New

    and then:

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    Next: DO NOT SEND YET! I would like you to attach something to the e-mail go into the

    Resources drive (R drive) and attach something. Then send.

    SPACE FOR NOTES:

    Click on To:

    Type my name in

    Search and th

    find me in the li

    click on my name

    then click on OK

    name automatica

    goes into the

    address bar.

    Type your mess

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    5. HelpdeskThe Helpdesk is the preferred means to communicate issues / problems with the IT

    department. Once a job has been raised, you will receive notification by e-mail. The IT

    department can then allocate someone to resolve it and you will be able to track progress.

    What is the easiest way to send a message for help? All you need to do is to e-mail:

    [email protected]

    Put down the problem and send. The IT department will then get on it.

    You can also get to the Helpdesk by typing help into the address bar, once you have logged

    onto the Network.

    This screen then appears:

    mailto:[email protected]:[email protected]:[email protected]
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    You can login to the Helpdesksame login and password as you used to log onto the Network.

    6. SchoolSuiteSchoolSuite is used to book computer suites and laptop trolleys. It is the gateway to

    delivering ICT across the curriculum. It can be accessed by typing in the following:

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    7. iTALCiTALC has replaced Viglen Remote Tutor. iTALC allows you to switch the computers on / off

    in a computer room but more importantly allows you to monitor what is on their screens!

    To access iTALC:

    Go to the START button, click then scroll up to iTALC

    www.eryan.

    Now, click on SchoolSuite

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    If you want to know how to use iTALC, there is a comprehensive tutorial on the Helpdesk.

    Task:Type help into the address bar and find the tutorial read at your leisure!

    8. Your ICT Teachers ToolkitThe Toolkit has been developed to take some of the time, mystery and frustration out of using

    ICT programs in your lessons. It represents some of the fantastic resources on the internet to

    use in lessons. It is split into different sections, e.g. collaboration for ease of use. Once you click

    on this branch, access to the websites is revealed. See below:

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    TASK:

    Using the skills from earlier, find the Teachers Toolkit on the Resources drive.

    Have a play around on the toolkit. Find one website you are going to try out this week in one of

    your lessons.

    What is the website? ________________________________________________

    How did it go?

    ______________________________________________________________________________

    ______________________________________________________________________________

    ______________________________________________________________________________

    ______________________________________________________________________________

    ______________________________________________________________________________

    ______________________________

    9. SIMSSIMS allows you to view all Staff and Student details. It is an extremely useful programme. To

    access SIMS you will need a log on (see IT department if you do not know if you have one).

    See Below:

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    Once you have logged on, this screen appears:

    You can

    thencheck out

    Students

    and Staff

    details by

    clicking

    here....

    Click here

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    Next, I typed in a students surname and this screen appears:

    I can the find the student and access their details, e.g. phone number, address, timetable, etc.

    Is there one thing you will take away from this session?

    What is it?

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    10. The Staff Proxy

    One of the more frustrating features of the school network is the frequent appearance of Spiky; the

    character pictured below.

    He plays a critical role in protecting the students and the school network from potential harm.

    Occasionally he is a little over-protective, which can lead to frustration when researching a particulartopic. This guide provides the step-by-step procedure to reduce his appearance in your innocuous

    searches.

    The staff proxy allows you to bypass the majority of the RM filters. All traffic is still logged, and staff

    should be especially wary when using the staff proxy, ESPECIALLY in front of students. This procedure

    can only be carried out on staff laptops and students should never be allowed to use this facility.

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    1) Configure the proxy: Set your proxy to staffproxy.swgfl.org.uk (without the quotation marks),port 8080. (Internet Explorer, tools, internet options, connections tab, LAN settings) Apply & OK.

    2) Log in to the Staff Proxy: In the address bar of Internet Explorer navigate to login.staffproxy(without quotation marks). Make this your home page if you will.

    3) In the login box that appears, enter your username and password. If you do not currently have apassword, please request one by raising a call [email protected]

    4) You can now browse the internet using the Staff Proxy. Well done!11. Using your laptop between home and school: The proxy settings.

    In a bid to make the transition between home and work as seamless as possible, detailed below are the

    necessary steps to allow you to turn the proxy off at home and on at work with a single click!

    1) On your school laptop go to the following location: R:\Staff Only\CPD\Tools. Once there, copythe file entitled ProxyPal.exe to your network drive, or local hard drive (C:\)

    2) Run the file

    .

    3) After installation, restart Internet Explorer.To make the toggle accessible with a single click:

    1) In Internet Explorer, right click in the top right of the menu area until the following menuappears:

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
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    2) Remove the tick from Lock the Toolbars and ensure that Command Bar is checked. A small

    bar should appear to the left of the home icon.

    3) Right click again, scroll down to Customise >, then to Add or Remove commands. In thedialogue box that opens up, ensure that ProxyPal is in the right hand box.

    You might take this opportunity to configure the rest of your toolbar.

    4) Drag the bar next to the Home icon to the left until the ProxyPal icon appears.

    5) Right click on the menu area and put a tick in the Lock the Toolbar option. You can now togglethe proxy easily.

    12. Fun with e-mail

    An oft heard gripe in the IT department relates to the timeout on the Somerset County Council web

    based e-mail. This slightly over-zealous feature is designed to prevent users from leaving their accounts

    logged on, but far too frequently results in loss of data whilst composing a carefully phrased e-mail.

    Use the following steps to configure Outlook, and open some of the more advanced features of this

    powerful tool.

    1) Open Outlook by navigating to Start>All Programs>Microsoft Office>Microsoft Outlook 2010.2) The Mail Account set up Wizard should start

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    3) Select Yes on the Email Accounts screen, put a tick in Manually configure server settingsand select Microsoft Exchange as the server type.

    4) For the exchange server: lea-mbx-cms2.lead.somerset.gov.uk, enter your username and clickCheck Name

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    5) In the dialogue box that opens enter:LEAD\username

    password

    6) The exchange server and username should become underlined in the previous screen.

    7) If you only plan on accessing your e-mail from within school, click on Next and finish. You aredone!

    8) If you wish to access your work e-mail at home, click on More Settings, Connection, put a tickin Connect to Microsoft Exchange using HTTP and click on Exchange Proxy Settings

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    9) Configure as below:

    10)OK, Next and Finish! You can now access your e-mail from anywhere!13) How to Configure your phone to access your county e-mail

    The settings to configure Blackberrys, iPhones and Windows phones can all be found on

    R:\staff only\CPD\Tools\

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    14) Creating Rules to manage your e-mail

    Rules can be used to manage your mail effectively. You can move mail, forward it, set specific sounds to

    play, as well as a whole host of other options. There can be a number of triggers, however, in this

    scenario we are going to create a rule that looks for a string in the subject line, and moves the mail to

    that folder. This might be invaluable if you wished to automatically sort your homeowrk submissionsbased on a class group.

    1) Within Outlook click on Rules > Create Rule

    2) The screen below shows some of the criteria that you can set, as well as some of the actionsthat you can perform.

    3) In the example below I created a folder called 9RE in my mailbox (right click on your name in theleft hand pane, select new folder.), then creted a rule to say that all e-mails with the 9RE in

    the subject line would be moved to that folder.

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