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TAJUK:

GOOD GOVERNANCE ? GOOD TO GO ?PENCERAMAH: YBHG. TAN SRI MAHMOOD BIN ADAM

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1. PENGENALAN

https://en.wikipedia.org/wiki/File:Southeast_Asia_(orthographic_projection).svg

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2. GOOD GOVERNANCE?

What is Good Go !"#a#$!?

Ho% Good Go !"#a#$! Ca# B!A$hi! !d?

Wh& Good Go !"#a#$!?

T!'(s ) I#t!*"iti)A+a(#ta,i'iti da#

B!"h!-ah

#t(+ M!#$a/ai 0!$!-!"'a#*a#) 0!$!+a/a#)P!"sa-aa#) P!#*'i,ata# s!$a"a Ho'isti+ da#

B!"a+a(#ta,i'iti da'a- P!#&a-/aia#P!"+hid-ata# A%a- s!"ta -!%( (d+a#

+!/!"$a&aaa# +!/ada sta+!ho'd!"s

P!#a-,ah,ai+a# D!'i !"& S&st!-) M!-,(at0!/(t(sa# S!$a"a C!/at da# T!/at ,!"dasa"+a#

+#o%'!d*!) M!#*hasi'+a# o(t$o-! &a#* /ositi !

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. TRANS3ORMASI

Ma#ta# 0!t(aP!#*a"ah I-i*"!s!#

Ma'a&sia

Ma#ta# P!#*!"(siS("(ha# a&a 4SPA5 6

4SP0P5

Ma#ta# 0!t(aS!tia(saha

0!-!#t!"ia# Da'a-N!*!"i

TRANS3ORMASI

GOOD

GOVERNANCE

Ma#ta# 0!t(a P!*a%ai0!s!'a-ata# 0!"a aa#

4CGSO5

Ma#ta# S!tia(sahaD!%a# Ra+&at

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7. CIRI8CIRI TRANS3ORMASI

TIADA PERTAMBAHAN 9AWATAN

TIDA0 MELIBAT0ANPINDAAN NDANG8NDANG

WIN8WIN SIT ATION

TIADA PERTAMBAHANPER NT 0AN 0EWANGAN

MEMEN HI 0EHENDA0

PELANGGAN

TRANS3ORMASI

GOODGOVERNAN

CE

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:. TRANS3ORMASI 8 TADBIRR S

PENGUNJUNG PORTAL SPA

DARI 40 JUTA KE 66 JUTA

PEPERI0SAAN ONLINEE;AM

SEMINAR TIPS DAN PANDUAN

MEMASUKI PERKHIDMATAN AWAM

PELA0SANAAN E8TAPISBAGI T 9 ANPELANTI0AN

PROSES INTEGRASI BERSAMA SPA

NEGERI SEPANJANG MASA

HASILTRANS3ORMASI <

=.> 9 TAPELANGGAN

MENDAPAT 3AEDAH

GOODGOVERNAN

CE

PENGALAMANDI SPA

https://en.wikipedia.org/wiki/File:Southeast_Asia_(orthographic_projection).svghttps://en.wikipedia.org/wiki/File:Southeast_Asia_(orthographic_projection).svghttps://en.wikipedia.org/wiki/File:Southeast_Asia_(orthographic_projection).svg

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• Menyampaikanperkhidmatan secaraberkesan

• Val e !" M!ney• Men# ran#kan

pemba$iran s mber

>. PELA0SANAAN TADBIR R SBAI0

PRESTASI

PEMAT HAN•

Pemat han ndan#%ndan#& pia'aian&perat randi# napakai

• Amalan ke( ( ran&inte#riti&

aka ntabiliti& dantel s dalam

E0SPE0TASIPER0HIDMATAN CEMERLANG

https://en.wikipedia.org/wiki/File:Southeast_Asia_(orthographic_projection).svghttps://en.wikipedia.org/wiki/File:Southeast_Asia_(orthographic_projection).svghttps://en.wikipedia.org/wiki/File:Southeast_Asia_(orthographic_projection).svg

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• Memberikan ke tamaanmenyel r h kepadapelan##an

• Menin#katkan kep asantahap pelan##an

= . PRINSIP TAMA TADBIR R SBAI0

1. 3O0 SPADA

PELANGGAN

2. BERETI0A • Memastikan !r#anisasimemp nyai etika yan#

tin##i• Men#amalkan nilai%nilai

m rni dalam perkhidmatana'am

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• Menitikberatkan ketel sandalam perk!n#sianmakl mat kepada pihakyan# berkepentin#an

PRINSIP TAMA TADBIR R SBAI0

.0ETEL SAN

7.A0A NTABILITIDAN INTEGRITI

•

Memberi pen(elasantindakan dalampelaksanaan t #as

• Aka ntabiliti dan inte#ritiadalah elemen terpentin#dalam tadbir r s terbaik

https://en.wikipedia.org/wiki/File:Southeast_Asia_(orthographic_projection).svghttps://en.wikipedia.org/wiki/File:Southeast_Asia_(orthographic_projection).svg

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• Memastikan penyampaianperkhidmatan a'am e"ekti" ) e*sien

• +r#anisasi perl memp nyai sistemyan# dinamik& cepat ) tepat

PRINSIP TAMA TADBIR R SBAI0

:. E3E0TI3 6E3ISIEN

>.PENG R SAN PER BAHAN

•

,ela(ar men# r s )menan#ani per bahan-trans"!rmasi.

• Melahirkan !r#anisasi yanberdaya sain#

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. 0EPENTINGAN TADBIR R S

MEMPER0ASA DAYASAING

NEGARA

MEN9ANAPOTENSIINSAN BAGI

MEMPER0ASAPRESTASI

PER0HIDMATA

N

MENERA9TRANS3ORMA

SIPER0HIDMATAN DAN

MEMEN HIE0SPE0TASIPELANGGAN

SERTASTA0EHOLDER

S

MENGE0AL0ANPRO3ESIONALISME DALAM

PENG R SANPER0HIDMATA

N

CABARAN

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M!'a+sa#a+a# t"a#s@o"-asi ,a*i-!'ahi"+a# tad,i" ("(s t!",ai+

M!-,iasa+a# d!#*a# /!#**(#aa#s(-,!" &a#* -i#i-a' da#/!#*hasi'a# +!" a &a#* -a+si-(-

P!#!"a/a# #i'ai i#o asi da'a-/!#*("(sa# o"*a#isasi0!(t(ha# i#t!*"iti da#a+a(#ta,i'iti

. 0ESIMP LAN

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TERIMA 0ASIH