Good MDM IOS Overview

Presented by: Jerry Wen

02/09/2012

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What’s MDM

Good IOS MDM ArchitectureIOS Configuration

IOS MDM Commands

Good IOS Appstore

Agenda

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General: MDM is abbreviation of “Mobile Device Management”

Usually it’s a centralized server to manage multiple devices

Configure multiple devices

Collect device information, status

Ensure device security

Device application management

Remote diagnose/operation

Other utilities with clustering data (navigate)

What’s MDM

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Server – Mainly GMC&Webapps

MDM functions we have implemented:Configure multiple devices √

Collect device information, status √

Ensure device security √

Device application management √

Remote diagnose/operation

Other utilities with clustering data (navigate)

MDM implementations for IOS and Android are entirely different

GOOD MDM

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We follow Apple’s Specifications to implement MDM:

For configuration:

iOS Configuration Profile Reference

For MDM: Mobile Device Management Protocol Reference

Good ios MDM Architecture - How

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IOS device configurations are managed by “Configuration Profiles”

Profile can be installed by “iPhone Configuration Utility” tool

Profile can be installed from OTA – exactly we are doing

IOS Configuration

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Configuration profile install/update

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Server push commands to device for running.

MDM Commands

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Good ios MDM Architecture

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IOS MDM commands

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With “Mobile device Management” profile(payload) installed, ios device can communicate with MDM servers to get and run commands.

MDM payload

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Good Enterprise(customer) Appstore

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Apps from Good EnterpriseThe ipa files uploaded to Good Webapps

Apps from Customer storeThe ipa files deployed at some http(s) server like: http://qa-jwen-d3/2/tar.ipa

Apps from Apple AppStoreDownload app from Apple: http://itunes.apple.com/us/app/good-for-enterprise/id333202351?mt=8#

Provision profile.mobileprovision file – optional.

Good Appstore (ios) – different app type

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Unmanaged appMeans user need manually install it from GFE -> App page

Managed appWhen policy applied, the app is installed to device automatically after your confirmation

Since it’s a MDM function provided by Apple, your policy should Enable MDM.

Good Appstore (ios) – Install method

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MDM testing

Android MDM introduction

Coming MDM session

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Q&A?

MDM Introduction