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© Intersticia 2014 Government as a Social Machine Policy Visualisation Network 12th February, 2014
© Intersticia 2014
Government as a Social Machine
Policy Visualisation Network12th February, 2014
© Intersticia 2014
The World Wide Web
The largest “information construct” in human history
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Web Science
The Theory and Practice of “social machines”An emerging discipline which aims to understand the deeper structure of the social Web and how people are using it, not only now, but potentially in the future
© Intersticia 2014
© Intersticia 2014
Tim Berners Lee
Real life is, and must be, full of all kinds of social constraint – the very processes from which society arises. Computers can help if we use them to create abstract social machines on the Web: processes in which the people do the creative work and the machine does the administration. … The stage
is set for an evolutionary growth of new social engines
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The rise of the Social Machine
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Characteristics of the social machine1. problems are beginning to be solved by
very large scale human participation via the Web;
2. there is access to, or the ability to generate, large amounts of relevant data using open data standards;
3. there is increasing confidence in the quality of the data; and
4. human-computer interfaces are becoming far more intuitive and seamless.
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Early social machines
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“Government is, at bottom, a mechanism for collective action.Government 2.0 is the use of technology … to better solve collective problems at a city, state, national, and international level.”
Tim O’Reilly
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Government … from rowing
(Leanne Fry, FWO)
Government
Stakeholder
Stakeholder
Stakeholder
Stakeholder
Government
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To steering
Government
(Leanne Fry, FWO)
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Technology input
Technology Platform
Data Analysis
Machine Learning
Human input
Social Machine
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http://www.micromappers.com/
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www.eq.org.nz
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Crime mapping
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Smart cities
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Community “businesses”
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Government
Open Data Portals
e-Government Web Services
citizen foracommunity engagement
services
Others
The social machine “ecosystem”
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Internet of Everything
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© Intersticia 2014
© Intersticia 2014
Web Observatory
• Brings together Web of Data and Big Data• Is about sharing– Web 2.0: Sharing content– Web of Data: Sharing applications– Web Observatory: Sharing analytics
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Open Data Cloud
e-Science Infrastructures
Internet Archive
Social Media
Open Web Analytics
Semantic Catalogues
Harvesting and Archival Harmonised Access
Harmonisation with Other Observatories
Catalogues of Analytic and
Visualisation ToolsOpen Standards
Social Innovation Interdisciplinarye-Science
Novel Analysis and Visualisation
Methods
Repositorieswith Authorised
Access
Web of Observatories
© Intersticia 2014
“Government as a Social Machine”Research Questions:1. How does Government as a "social
machine” change the way that it interacts with citizens?
2. What key challenges are emerging as a result of this perspective?
3. How are Government agencies addressing these challenges?
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Observations: Twitter
Classification of User Types in Twitter
Rate and Size of Content Diffusion
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Observatory in action• Chinese “Salt-crisis” - from humour
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Observations: Wikipedia
Wikipedia Access Logs (English and Chinese Articles)
Correlation of Wiki EN and CN
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Early thoughts• The dynamic of “power” had changed• Governments are moving towards being
much more open and transparent• Citizens are using social networks to
create new businesses serving community needs
• Privacy is now front and centre …
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Implications …
