GPUG® Summit 2011November 8-11
Caesars Palace – Las Vegas, NV
Where do the Experts Turn for Answers?
Presenter: Mariano GomezMIS, MCITP, PMP, MVP
GPUG Summit 2011– Las Vegas www.gpug.com
Objectives Introduction and Overview Microsoft CustomerSource and PartnerSource The importance of Networks Jumping on the Social Networking bandwagon Microsoft Dynamics GP Publications Aggregators and Search Engines The Blogging Community Taking advantage of the “Golden Nuggets” Q & A Wrap-up
GPUG Summit 2011– Las Vegas www.gpug.com
Where is San Andres Island?At only 27 square km, the island of San Andres is one of the smallest islands in the Caribbean Sea
It belongs to Colombia, but was a former British territory up to the early 1700’s
GPUG Summit 2011– Las Vegas www.gpug.com
I get to enjoy this…
GPUG Summit 2011– Las Vegas www.gpug.com
Microsoft Dynamics CustomerSource &
PartnerSource
Where the Experts Turn for Answers
GPUG Summit 2011– Las Vegas www.gpug.com
Microsoft Dynamics CustomerSource / PartnerSource
Knowledge Base Downloads & Updates Automated Solutions Service Packs & Product Releases Compatibility Charts and Upgrade Paths Downloadable Training Materials
Microsoft Developers Network (MSDN)
Where the Experts Turn for Answers
GPUG Summit 2011– Las Vegas www.gpug.com
CustomerSource – Communities Menu
Communities Options: Microsoft Dynamics Community Ask The Community User Groups Alliance Product Feedback
Support has multiple items like: Knowledgebase Automated Solutions Hot Topics (et, al)
Documentation How-To Installation User Guides (just to mention a few things)
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Knowledgebasehttps://mbs2.microsoft.com/customersourceapp/search.aspx
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Ask The Communityhttp://community.dynamics.com/f/default.aspx
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Updating to Microsoft Dynamics GP 2010https://mbs.microsoft.com/customersource/support/selfsupport/hottopics/hottopic_mdgp2010_update.htm
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Automated Solutionshttps://mbs.microsoft.com/customersource/support/selfsupport/automatedsolutions/automatedsolutionsR10.htm
GPUG Summit 2011– Las Vegas www.gpug.com
User Guideshttps://mbs.microsoft.com/customersource/worldwide/us/documentation/userguides/
GPUG Summit 2011– Las Vegas www.gpug.com
Product Feedbackhttps://mbs.microsoft.com/customersource/productsuggestions/productsuggestion.htm
GPUG Summit 2011– Las Vegas www.gpug.com
The Importance of Networks
Where the Experts Turn for Answers
GPUG Summit 2011– Las Vegas www.gpug.com
Sample Network Map
Bob McAdam
Mark Polino, MVP
John Crahan
Constance Quigley
Zubin Gidwani
John Lowther
Victoria Yudin, MVP
Andy Snook
David Musgrave
Mariano Gomez, MVP
Leslie Vail, MVP
Microsoft Product Management Team
Microsoft Product Management Team
GPUG Summit 2011– Las Vegas www.gpug.com
How & Where to Meet?
Become BFF with a Microsoft Dynamics GP MVP Microsoft Dynamics Convergence Microsoft Dynamics GP Technical Conference GPUG Summit GPUG National Webinars GPUG Local Chapters Third Party User Groups / Mail Lists Attend Value-Added Resellers (VAR) sponsored
events Follow the various Microsoft Dynamics GP
specialized blogs Social Networking• Twitter• Facebook• LinkedIn
GPUG Summit 2011– Las Vegas www.gpug.com
Where the Experts Turn for Answers
Jumping on the Social Networking bandwagon
GPUG Summit 2011– Las Vegas www.gpug.com
How & Where to Meet – LinkedIn
GPUG Summit 2011– Las Vegas www.gpug.com
How & Where to Meet – Linked In
GPUG Summit 2011– Las Vegas www.gpug.com
How & Where to Meet – Linked In GroupsScan your connections group memberships…
GPUG Summit 2011– Las Vegas www.gpug.com
Microsoft Dynamics GP Publications
Where the Experts Turn for Answers
GPUG Summit 2011– Las Vegas www.gpug.com
Microsoft User Manuals
• Available through your Microsoft Partner and Microsoft
• Covers all core modules• Various formats available (PDF, Hard
copies)
GPUG Summit 2011– Las Vegas www.gpug.com
Mark Polino, CPA, MVP
Microsoft Dynamics GP Cookbook Author of “50 tips in 50 mins”Author of short storiesWhat you will learn from this book • Create and run macros in Dynamics GP • Activate hidden features of Dynamics GP • Improve Dynamics GP usability by hacking the
system • Leverage SmartList feature using proven
techniques• Enhance Dynamics GP processes using
various tools and tips• Prevent and correct errors in Dynamics GP• Maintain Dynamics GP and ensure proper
operation of the system using optimum processes
• Connect Dynamics GP to Microsoft Office using different options
• Improve the efficiency of ordinary Dynamics GP applications
GPUG Summit 2011– Las Vegas www.gpug.com
Victoria Yudin, MVP Microsoft Dynamics GP 2010 Implementation Available on Amazon.com
• Master how to implement Microsoft Dynamics GP 2010 with real world examples and guidance from a Microsoft Dynamics GP MVP
• Understand how to install Microsoft Dynamics GP 2010 and related applications, following detailed, step-by-step instructions
• Learn how to set-up the core Microsoft Dynamics GP modules effectively
• Discover the additional tools available from Microsoft for Dynamics GP
GPUG Summit 2011– Las Vegas www.gpug.com
Accolade Publications
• The Dynamics GP Power User Guidebook• Information Flow and Posting• Manufacturing Cost Accounting• Inventory Management Techniques• Confessions of a Dynamics GP Consultant• Maintaining Dynamics GP• Understanding Sales Order Processing• MS-SQL for GP Consultants• Understanding Purchase Order Processing• Customizing GP with The Builders• The Dynamics GP Security Handbook• Extending MS Dynamics GP• Microsoft SQL Server Reporting Services (New)
GPUG Summit 2011– Las Vegas www.gpug.com
Aggregators & Search Engines
Where the Experts Turn for Answers
GPUG Summit 2011– Las Vegas www.gpug.com
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Where the Experts Turn for Answers
GPUG Summit 2011– Las Vegas www.gpug.com
Customer Source doesn’t always have an answer – Hail Mary lob it out to Bing!
Where the Experts Turn for Answers
GPUG Summit 2011– Las Vegas www.gpug.com
Where the Experts Search for Answers
GPUG Summit 2011– Las Vegas www.gpug.com
Aggregators: Dynamics Community
•http://community.dynamics.com/
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•http://gpwindow.com/Aggregators: GP Window
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Blog Aggregators – My GP Search•http://mygpsearch.blogspot.com/p/my-gp-
search.html
GPUG Summit 2011– Las Vegas www.gpug.com
Blog Aggregators – MY GP Search•http://mygpsearch.blogspot.com/p/my-gp-
search.html
GPUG Summit 2011– Las Vegas www.gpug.com
Dynamics GP Application Support and Services Blog
http://blogs.msdn.com/b/dynamicsgp/archive/2008/10/01/microsoft-dynamics-gp-blogs.aspx
GPUG Summit 2011– Las Vegas www.gpug.com
Getting the most out of your Microsoft Dynamics GP Community by David Musgrave
http://blogs.msdn.com/b/developingfordynamicsgp/archive/2010/08/03/getting-the-most-out-of-your-microsoft-dynamics-gp-community.aspx
GPUG Summit 2011– Las Vegas www.gpug.com
Microsoft Dynamics GP Blog listing by David Musgrave http://blogs.msdn.com/b/developingfordynamicsgp/archive/2008/09/30/microsoft-dynamics-gp-blogs.aspx
GPUG Summit 2011– Las Vegas www.gpug.com
Golden Nuggets from Individual Blogs
Where the Experts Turn for Answers
GPUG Summit 2011– Las Vegas www.gpug.com
Individual Blogs & Golden NuggetsMark Polino http://dynamicaccounting.net
http://MyGPSearch.comJivtesh Singh http://gpwindow.com
Victoria Yudinhttp://victoriayudin.com/gp-tableshttp://victoriayudin.com/gp-reportshttp://victoriayudin.com/resources/gp-2010-resources
Mariano Gomez http://dynamicsgpblogster.blogspot.comDavid Musgrave http://blogs.msdn.com/DevelopingForDynamicsGPLeslie Vail http://dynamicsconfessions.blogspot.comJan Harrigan http://www.frxbuzz.comMohammad R. Daoud http://mohdaoud.blogspot.comGP-Dynamics SQL Scripts http://gp-dynamics.com/dynamics-gp-tips-and-tricks.aspISV Central http://isv-central.comThe Support Debugging Tool Portal
http://blogs.msdn.com/developingfordynamicsgp/pages/support-debugging-tool.aspx
John Lowther http://community.dynamics.com/product/gp/gptechnical/b/gpdba/default.aspx
Constance Quigley http://qfactorconsulting.wordpress.comProfessional Association for SQL Server
http://sqlpass.org
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Individual BlogsVictoriaYudin.com
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Individual BlogsDynamicAccounting.net
GPUG Summit 2011– Las Vegas www.gpug.com
Individual BlogsDynamicAccounting.net| GP Table Reference | Table Listings
GPUG Summit 2011– Las Vegas www.gpug.com
Individual BlogsDynamicAccounting.net| GP Table Reference | Field Listings
GPUG Summit 2011– Las Vegas www.gpug.com
Individual BlogsDynamicAccounting.net| GP Table Reference | SQL Scripts
GPUG Summit 2011– Las Vegas www.gpug.com
Q & A Wrap Up
Where the Experts Turn for Answers