charteredaccountantsanz.com

Graduate Development

SeriesWebinar 3:

Working successfully with others.

Thank you for supporting your team member with their professional development.

Your team member recently completed Webinar 3: Working successfully with others from the Chartered Accountants Australia and New Zealand (CAANZ) Graduate Development series.

CA ANZ Graduate Development seriesThe Chartered Accountants ANZ Graduate Development series can be accessed via www.store.charteredaccountsanz.com. Presented by Pragma Learning, the series consists of 4 webinars:

▯ Webinar 1: Transition to the workplace

▯ Webinar 2: Personal effectiveness

▯ Webinar 3: Working successfully with others

▯ Webinar 4: Business writing essentials.

Webinar 3 Learning objectivesUpon satisfactory completion of this session learners will be able to:

▯ Understand why personality clashes occur

▯ Increase self-awareness of your personal style and communication preferences

▯ Explore how to work effectively with others, build trust and reduce conflict

▯ Define unconscious bias and gain self-awareness of your unconscious biases

▯ Apply adaptability to your communication style and behaviour

▯ Appreciate the importance of creating diversity within teams and the impact diversity has on a team’s success.

Transfer of learningTo maximise transfer of learning from the webinar into the workplace, we recommend you meet with your team member within the next 5 days and support them in applying their knowledge.

Manager supporting notesManager discussion pointsParticipants are provided with a copy of the Whole Brain® model below, as well as application exercises at the end of each webinar. Use the following discussion points and questions to assist with their learning:

▯ Discuss the whole brain model and where you think your style sits. Ask:

– “What is your working style preference?”

– “How do you prefer to approach people, tasks, decisions, problems and communication?”

▯ Consider team members, clients and other stakeholders. Discuss where clashes may occur due to different approaches in communication, decision-making or problem-solving styles

▯ Provide feedback on how they can adapt the way they communicate and interact with others to improve the success of working relationships

▯ Discuss any diversity initiatives occurring within the organization.

▯ Ask: “What actions have you decided to take as a result of Webinar 3: Working successfully with others?”

– “What resources do you think you need? How can I support you?”

The Whole Brain® modelA scalable framework which provides a lens for improved understanding and insight. It acknowledges that different tasks require different mental processes, and different people prefer different kinds of thinking. The Whole Brain® model is underpinned by the Herrmann Brain Dominance Instrument (HBDI®).

Please contact us if you would like to complete an individual HBDI® profile or learn more about Whole Brain® workshops (info@pragmalearning.com)

The four-quadrant graphic and Whole Brain® are trademarks of Herrmann Global, LLC

LogicalAnalytical

Fact basedQuantitative

A

B C

DHolisticIntuitiveIntegratingSynthesising

InterpersonalFeeling basedKinestheticeEmotional

OrganisedSequential

PlannedDetailed

Disclaimer Chartered Accountants Australia and New Zealand owns the copyright in this document. The document must not be copied or made available to third parties, in whole or in part, in any form or by any means, without prior written consent of Chartered Accountants Australia and New Zealand. This document represents the opinion of the author(s) and not necessarily those of Chartered Accountants Australia and New Zealand or its members. The contents are for general information only. They are not intended as professional advice – for that you should consultant a Chartered Accountant or other suitably qualified professional. Chartered Accountants Australia and New Zealand expressly disclaims all liability for any loss of damage arising from reliance upon any information in this document. LLL_521

Graduate Development SeriesWebinar 3: Working successfully with others

CA ANZ Graduate Development Series© Chartered Accountants Australia and New Zealand, © Pragma Learning

Graduate Development SeriesWebinar 3: Working successfully with others

Congratulations on registering to complete Webinar 3: Working successfully with others.

To maximise transfer of learning from the webinar into the workplace, we recommend you complete the following exercises to apply your knowledge within the next 5 days.

In the next 5 days . . .

Team developmentConsider where is your team within the team development model. How can you minimize conflict and help the team progress to performing stage?

Understanding yourself and others ▯ Using what you know of different thinking styles preferences, what do

you notice in yourself? What do you notice in your peers, managers, clients and other stakeholders?

▯ How can you adapt the way you communicate and interact with others to improve the success of working relationships?

Adapting to others ▯ Applying Whole Brain® Thinking means being able to fully leverage one’s

own preferences, stretch to other quadrants when necessary, and adapt to and take advantage of the preferences of those around you to improve performance and results. What quadrant do you need to consider more?

▯ Using the Whole Brain® model below, consider how your approach to decision-making, problem-solving and communication may cause conflict with others. How can you adapt your approach?

Participant application exercises

Unconscious bias and diversity ▯ What will you start doing more of to encourage team diversity?

▯ What will you stop doing? What will you continue doing?

Growth mindset - learn from othersDiscuss this webinar with your manager, the objectives covered and key actions you have decided to take.

Schedule time for your learning ▯ Schedule time to complete the remaining webinars in this series:

▯ Webinar 1: Transition to the workplace

▯ Webinar 2: Personal effectiveness

▯ Webinar 4: Business writing essentials

▯ Please contact us if you would like to complete an individual HBDI® assessment or learn more about Whole Brain® workshops (info@pragmalearning.com).

The Whole Brain® modelWhole Brain® Thinking is a scalable framework which provides a lens for improved understanding and insight. It acknowledges that different tasks require different mental processes, and different people prefer different kinds of thinking.

The Whole Brain® model is underpinned by the Herrmann Brain Dominance Instrument (HBDI®).

The four-quadrant graphic and Whole Brain® are trademarks of Herrmann Global, LLC

LogicalAnalytical

Fact basedQuantitative

A

B C

DHolisticIntuitiveIntegratingSynthesising

InterpersonalFeeling basedKinestheticeEmotional

OrganisedSequential

PlannedDetailed

Disclaimer Chartered Accountants Australia and New Zealand owns the copyright in this document. The document must not be copied or made available to third parties, in whole or in part, in any form or by any means, without prior written consent of Chartered Accountants Australia and New Zealand. This document represents the opinion of the author(s) and not necessarily those of Chartered Accountants Australia and New Zealand or its members. The contents are for general information only. They are not intended as professional advice – for that you should consultant a Chartered Accountant or other suitably qualified professional. Chartered Accountants Australia and New Zealand expressly disclaims all liability for any loss of damage arising from reliance upon any information in this document. LLL_521

CA ANZ Graduate Development Series© Chartered Accountants Australia and New Zealand, © Pragma Learning