Date post: | 14-Jun-2015 |
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Business |
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Graham KingBusiness Change and Improvement Expert
No.1 Provider of Non-Execs to UK SMEs
Building the case for change in a small well established financial services company
Case Study
Graham King:I was called in to review and assess the quality of the strategic plan and the strategic planning process. And also to review and assess the existing portfolio of programme and projects and provide insight in to the relevance and likelihood of successfully delivering goals and objectives
Client:I was becoming increasingly frustrated by the lack of positive progress on a well publicised corporate change agenda. Graham’s independent input was able to uncover the real causes behind the barriers and as a result we managed to determine a strategic way forward which was clearly articulated and approved by all stakeholders including the Board
Building the case for effective change
Main challenges:There was a general complacency across the organisation at all levels. Little sense of a strong need for change – comfort with the status quo. The Performance data and reporting was not informing decision making – too much reliance on anecdotal evidence where strong individual opinions dominated and influenced analysis. Market conditions camouflaged results and supported lack of action
Overcoming the challenges:Interviewed key stakeholders at all levels, uncovered and shared real evidence that revealed root causes. Built a strong case for change and used it to re-engage with key stakeholders. Built the change programme and business case and identify the key resources required to deliver it and the key dependencies
What value was your role to them:Factual and objective evidence on performance without history or baggageNew and persuasive evidence collected through an open and fully transparent and engaging processProcess encouraged challenge at all stages – each challenge systematically and objectively resolvedFor the first time a case for change and a strategic way forward was clearly articulated and approved by all stakeholders including the Board
Building the case for effective change
Profile: Graham King
My main focus with regards to SME’s: SME’s that are seeking to understand and then deploy the key
levers for the next stage of their development and success I can provide objective and experienced counsel, insight and
support for owners, CEO’s, Boards who are so close to and engrained in the day to day challenges that they would appreciate help to elevate their thinking to see the bigger picture
Provide acquired knowledge and experience that an SME may not yet have acquired or yet have recognised would be useful
Act as a sounding board and personal developer – in the form of a mentor or coach – to key executive[s] who have identified issues that need to be resolved but where real cause has still to be uncovered
Provide an additional and experienced source of leadership input on a growing number and increasingly complex range of business challenges
SME’s provide non-executives with an opportunity to continue to sharpen their knowledge and experience and add increasing value in a significantly important and growing sector of business
NXD is the No.1 Provider of Non-Execs to UK SMEs
Wanting to grow their business to the next level
Concerned that their business is getting too big to manage
Frustrated with persistent and damaging issues
Facing new types of challenges in the future
Preparing their business for succession or sale
Needing a high quality, independent sounding board
NXD non-executives have substantial commercial experience that enables them to act as a seasoned sounding board. They also have the commercial acumen to help you improve your financial performance. Non-exec services include: Vision, strategy, planning Fund raising Succession planning, acquisition &
exit
Geographical and product expansion. Leadership coachingNXD non-executives operate across the full range of industry sectors including: AutomotiveBusiness ServicesCharities & Not For ProfitEnergy & ChemicalsFinancial ServicesGovernment/Public SectorHealthcare & PharmaceuticalsIndustrial ManufacturingICT/TechnologyLeisure & TourismMedia/Advertising/PRProperty & ConstructionRetail & Consumer GoodsTransport and LogisticsUtilities
NXD is a network that provides non-executive services to SMEs. Challenges that the NXD non-executives work with business owners to address include: