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Home > Leadership & Management > GROWING PAINS: WHY SUPPORT QUALITY SCALES UP... OR SLIDES DOWN - MAT PATTERSON

GROWING PAINS: WHY SUPPORT QUALITY SCALES UP... OR SLIDES DOWN - MAT PATTERSON

Date post:	21-Jan-2017
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Mat Patterson Help Scout Growing Pains: Why Support Quality Scales Up .... Or Slides Down SUPCONF NYC 2016

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Page 1: GROWING PAINS: WHY SUPPORT QUALITY SCALES UP... OR SLIDES DOWN - MAT PATTERSON

Mat PattersonHelp Scout

Growing Pains: Why Support Quality Scales Up.... Or Slides Down

SUPCONF NYC 2016

Page 2: GROWING PAINS: WHY SUPPORT QUALITY SCALES UP... OR SLIDES DOWN - MAT PATTERSON

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