Date post: | 16-Mar-2018 |
Category: |
Marketing |
Upload: | amirhossein-seghatoleslami |
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Growth Hacking &Data analysisBy : Amirhossein Seghatoleslami
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About me
• Growth Consultant in Fadak Trains
• Growth consultant in TravelStart.com
• Travelstart is a pioneer of online travel
• Achieve 25% market share of competitor in Iran in less than 100 days
• Co-founder of "Rahin" B2B cloud platform
• Point to point in less than 13 months
• Co-founder of Foodchi Bot
• Sold 7 month after launch to Chilivery (Netbarg)
• Founder of Iran Gamification Association
• Founder of “Roshdino” Organization
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What is behind story ?
می شود به مسئول کافی شاپیک نفر وارد کافی •می گوید که یک لیوان آب به من بدید ، شاپ
میزارهدر میاره و تفنگشوشاپمسئول کافی طرف ، شخص تشکر می کند و می رود پیشونیروی
!
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Unconventional methods ….
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5
Craigslist Hack
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Growth by hack
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Dropbox Growth
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Why is Growth hacking ?
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What is Growth hacking ?
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Growth hackers VS Digital Marketers
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User Acquisition
This section
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Customer intent
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User acquisition channel by type
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User Acquisition by framework
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Top line growth
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•Is it relay time to scale ?
•Have we reached •Product/market fit ?
•How can we answer these questions ?
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How would you feel if you could no longer use my product ?
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What is theCore user value
Of the very disappointed ?
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You don’t need 10000000 of users .
You need +10 that love it
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Ask these questions …
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Talk to your users
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Test that it works with
5-Second tests
Usabilityhub.com
Its free for your tester
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Show core value in
First User Experience
= User Onboarding
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Define steps of the ideal
First User Experience
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User Onboarding
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User Onboarding
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Sign up
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Download the app
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Welcome
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Getting Started
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Mobile app ? Check out Uxarchive.com
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Best examples of user onboarding ever ?
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Measure , Test, Iterate !
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Measure / TrackYour website performance
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hard data and soft data
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Your best friends
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Pirate Metrics !
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UTM Trackerswith google URL builder
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Which acquisition channels are working for us ?
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How are they working down the funnel ?
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Keep track of your UTM rules
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Why are we using these ?
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What metrics
Should we be measuring ?
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Who is our customer ?
What do they want to achieve with our product ?
How does this translate into website event ?
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Step 1 : Define key business Objective
DigiKala
= Sell Digital Stuff (not any more )
Eghamat24
= Booking Hotels
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Step 2 : Define KPIs
Digikala
= # of Digital Stuffs sold
Eghamat24
1.# of room booked
2. # of hotel put up
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Step 3 : Define the conversion funnel
DigiKala
Home page > Product page > Checkout > Sign up > pay
Eghamat24
????
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Step 4 : Define your Segmentation Criteria
Traffic Source
Location
New VS. Returning
Man VS. Woman
Mobile VS. Webapp
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Step 5 : Define your objectives
= Sell 1000 stuff
+20% monthly increase
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Know where you are losing visitors (and money)
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Know if users are retained
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Why ?Is this happening ?
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What is behind story (2)?
یک نفر لخت در بیابان پیدا می شود که مرده •.و یک کبریت نیمه سوخته کنارش افتاده !
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Why do problems occure ?= hypothesis on how to solve
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Talk to your users again and again
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Set up “exit surveys”with Hotjar
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Usability testing with Hot jar
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See a drop > jump to Soft data > Hypothesis
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What to do with all these hypothesis ?
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A/B test your sign up forms !
• Optimizely.com
• Google optiomize
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A/B test your Value Proposition
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A/B test Imagery and colors
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A/B test testimonials
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A/B test referral page
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A/B test payment pages
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OMGso much to test !!
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Identify your
Most important pages
Top landing page
Top exit pages
Highest traffic page
Most expensive page
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Potential 1-10
Importance 1-10
Ease 1-10
= Sum 3-30
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Even A/B testing ideas!!!
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Growth hacker tools
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Be careful
• There is no point in scaling if you have not reached product/market fit (sean ellis recommends 40% of users should be “very disappointed to lose your product”)
• Some growth hacks are not sustainable so only apply to very early stages
• The term “Growth hacking” is used for everything and any thing nowadays
• It doesn’t matter what you call it as long as it brings growth
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End part 1
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How can we use Heap Analytics ?
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Any question ?
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What is next Workshop ?
Growth Hacking and Branding
Me Dr Jabalameli
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Follow us on Roshdino channels
Search “Roshdino” in :
- Telegram
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