Hand Hygiene Policy V6
Policy No: IC04
Version: 6.0
Name of Policy: Hand Hygiene Policy
Effective From: 01/03/2018
Date Ratified 23/01/2018
Ratified Infection Prevention & Control Committee
Review Date 01/01/2020
Sponsor Joint Director of Infection Prevention & Control
Expiry Date 22/01/2021
Withdrawn Date
Unless this copy has been taken directly from the Trust intranet site (Pandora) there is no
assurance that this is the most up to date version.
This policy supersedes all previous issues.
Hand Hygiene Policy V6 2
Version Control
Version Release Author/Reviewer Ratified
by/Authorised
by
Date Changes
(Please identify page
no.)
1.0
19/08/2004 K Melling TPF
CIC
14/07/2004
23/07/2004
2.0
26/10/2006 K Melling /
L Flude
IPCC 28/07/2006 Summary sheet
circulated with policy
3.0
30/10/2008 L Flude IPC Policy
Approval
Meeting
29/10/2008
4.0
23/04/2012 A Cobb/
E Murdoch/
IPCC
24/11/2011 Summary sheet
circulated
New format in line
with Trust Policy
5.0
19/03/2015 E Flude IPCC 10/02/2015
6.0 01/03/2018 P.Pugh IPCC 23/01/2018 Updated evidence
and refrences,
terminology and
Trust logos
Hand Hygiene Policy V6 3
Contents
Section Page
1 Introduction ...................................................................................................................... 4
2 Policy scope ....................................................................................................................... 4
3 Aim of policy...................................................................................................................... 5
4 Duties (Roles and responsibilities) .................................................................................... 5
5 Definitions ......................................................................................................................... 6
6 Main Body of the policy .................................................................................................... 7
6.1 Hand hygiene facilities .......................................................................................... 7
6.2 When to wash/decontaminate your hands .......................................................... 8
6.3 Good hand wash technique .................................................................................. 8
6.4 Types of hand hygiene .......................................................................................... 10
6.5 Techniques, methods and agents ......................................................................... 11
6.6 Looking after your hands ...................................................................................... 13
6.7 Patient hand hygiene ............................................................................................ 13
6.8 Visitors hand hygiene ............................................................................................ 13
7 Hand Hygiene Training ...................................................................................................... 14
8 Equality and diversity ........................................................................................................ 14
9 Monitoring compliance with the policy ............................................................................ 14
10 Consultation and review .................................................................................................. 15
11 Implementation of policy (including raising awareness) .................................................. 15
12 References......................................................................................................................... 15
13 Associated documentation (policies) ................................................................................ 15
Appendices
Appendix 1 WHO 5 Moments for Hand Hygiene ......................................................................... 16
Appendix 2 Good Hand Wash Technique .................................................................................... 17
Appendix 3 Fequently Missed Areas Poster ................................................................................ 18
Appendix 4 Hand Hygiene WQM Weekly Audit Form ................................................................. 19
Appendix 5 Patient & Visitor Information Leaflet........................................................................ 20-24
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Hand Hygiene Policy
1 Introduction
This policy is developed around best available current evidence.
Hand cleansing is the single most important procedure in the prevention of healthcare-
associated infection (HCAI) and of enhancing patient safety. The Epic3 guidelines (2013)
state that hands must be decontaminated immediately before each and every episode of
direct patient contact/care and after any activity or contact that potentially results in hands
becoming contaminated.
It is important to remember that ALL Trust personnel working and visiting within the
clinical environment should maintain the highest standards of hand hygiene. A minimum
requirement should be, washing or decontaminating hands on entering and leaving a
healthcare facility.
The World Health Organisation (WHO, 2009) promotes the 5 moments for hand hygiene
(Appendix 1):
1. Before patient contact
2. Before aseptic procedure
3. After exposure to bodily fluids
4. After patient contact
5. After contact with patient’s environment
2 Policy scope
This policy applies to all healthcare workers within Gateshead Health NHS Foundation
Trust.
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3 Aim of policy
To enable healthcare workers to identify opportunities for hand washing/decontamination
and to use the correct techniques in order to reduce the risk of cross infection and
healthcare associated infections.
4 Duties - roles and responsibilities
Trust Board - The Trust Board has a responsibility to ensure that the risk of infection to
patients, staff and visitors is minimised to its lowest potential and therefore supports the
full implementation of this policy.
The Chief Executive Officer (CEO) - The CEO has ultimate responsibility for ensuring that
effective systems and processes are in place to minimise the risk of infection to patients,
staff and visitors.
The Executive Directors have specific responsibilities are delegated to members as follows:
• The Director of Nursing & Midwifery and Quality (DN) and the Medical Director (MD)
Joint Director of Infection Prevention & Control (DIPC) - The DN in conjunction with
the MD as joint DIPC has delegated responsibility and oversight for ensuring effective
systems and processes are in place to minimise the risk of infection across the Trust.
• The Deputy Chief Executive/ Director of QE Facilities - Leads on Decontamination for
the Trust, Provide an annual report against the Disinfection and Sterilisation (DAS)
Programme to the Trust board.
• The Director of Human Resources
Will ensure that all staff job descriptions contain explicit reference to infection
prevention and control and where appropriate Occupational Health policies and
procedures support minimisation of HCAI.
• The Finance Director and other Executive Director roles Will ensure that resources are
available centrally to finance the management and control of outbreaks of infection.
They will share in the overall corporate responsibility to support the implementation
and further development of the Trust’s HCAI Strategy and programme.
Business Unit Associate Directors, Heads of Service and Service Line Managers are
responsible for
• Ensuring all staff are aware of relevant HCAI policies; are up to date with attendance of
Trust’s Mandatory Training Programme, acting on non-compliance/attendance.
• Ensuring that there are effective IPC processes in place in accordance with the Trust’s
IPC strategy and annual programme and that the appropriate level of local
management action is initiated and completed as required.
• Responsible for disseminating lessons learned to all levels of staff in their Business Unit.
Chief Matrons/Matrons/Ward Clinical Managers, in addition to contributing to the
responsibilities as outlined above, have responsibility for:
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• Providing visible strong leadership for IPC and driving a culture of cleanliness in clinical
areas and participating in regular monitoring of standards.
• Ensure staff attendance at mandatory training and act on non-attendances.
• Ensure clinical staff have access to, and read, infection prevention and control policies.
• Promote the standard principles of infection prevention and control, awareness and
responsibilities amongst employees, service users, contractors and partners to ensure
that patients and visitors are managed safely.
All staff
Attend Induction and annual Mandatory Hand Hygiene Training. Know how to access the
Hand Hygiene policy and to read Hand Hygiene policy as part of their induction process.
Raise awareness of effective Hand Hygiene practice and principles with colleagues, patients
and visitors. Follow the guidance within the Hand Hygiene policy and decontaminate
hands before and after every episode of patient care/contact with patient bed
space/equipment.
Infection Prevention & Control Team
Provide awareness, training and support regarding Hand Hygiene and Trust. Manage
implementation of hand hygiene programme and support the Matrons and
Ward/Department managers in implementation of weekly hand hygiene audit
incorporated in the Trust weekly ward quality measures. Ensure Hand Hygiene Policy
version is up to date with evidence based practice.
OD & Training
Hold training records for mandatory and induction training including e learning. Review
attendance at Mandatory Training. Alert Service Managers of non-attendees.
5 Definitions
Hand washing is the act of cleaning one's hands with the use of soap & water for the
purpose of removing soil, dirt, and/or microorganisms.
Hand decontamination refers to the use of alcohol hand sanitisers and is a supplement to
hand washing with soap and water. Many preparations are available, including gel, foam,
and liquid solutions. Alcohol-based hand sanitisers are more effective at killing
microorganisms than soaps but do not remove soil/dirt.
Healthcare associated infection (HCAI) – These are infections that occur in a healthcare
setting that were not present before the patient entered the care setting. Patients are
more likely to be vulnerable to infection due to their illness, their age, or the treatment for
their condition.
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6 Hand Hygiene Policy
6.1 Hand Hygiene Facilities
• Hand wash sinks should only be used for hand washing.
• Hand wash sinks are available at the entrance to all in patient wards and at
the point of care within clinical patient care areas.
• Hand washing facilities are visibly clean, free from patient toiletries, used
equipment and clutter.
• Liquid/foam soap dispensers are available at ALL hand washbasins (QE
Facilities domestic staff will hold stock for replenishing and ensure the soap
dispensers are available and in working order).
• Trust staff should not use communal bars of soap. Staff members should
contact Occupational Health if they are unable to use the liquid soap
provided.
• There is clear access to hand washbasins.
• Water should be at a suitably controlled temperature for hand washing.
• Mixer taps are available for sinks in clinical areas.
• If mixer taps are not available, staff should use paper towels to turn off tap.
• Disposable paper towels are available at all hand washbasins.
• Paper towels should be disposed of in a lidded bin that is pedal operated.
NB: Bins should only be opened using the pedal and not by the hands. This
should be disposed of in a household waste bin as per policy IC09 Waste
Disposal and Recycling Policy.
• Used patient wash water should not be disposed down hand wash sinks, use
the dirty utility area.
• Alcohol hand sanitiser is available at the point of care unless risk assessment
of client group prevents this or patient is identified as Clostridium difficile or
GDH positive or suspected.
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6.2 When to wash / decontaminate hands:
• Whenever hands are physically soiled
• Immediately before each episode of direct patient care or contact including
clean/aseptic procedures, feeding patients, handling or preparing food &
medications
• Immediately after each episode of direct patient care or contact
• Immediately after contact with body fluids, mucous membranes and non-
intact skin
• Immediately after removing apron and gloves
• Immediately after other activities or contact with objects and equipment in
the immediate patient environment that may result in the hands becoming
contaminated
• On entering and leaving the clinical area – ward & department
6.3 Good hand wash technique
An effective hand washing technique involves 3 stages: preparation, washing and
rinsing, and drying.
Preparation: wet hands under tepid running water before applying the
recommended amount of liquid/foam soap or an antimicrobial preparation.
Washing: the hand wash solution must come into contact with all aspects of the
hand, wrists and forearm. The hands should be rubbed together vigorously for a
minimum of 10-15 seconds, paying particular attention to the tips of the fingers, the
thumbs and the areas between the fingers. Hands should be rinsed thoroughly.
Drying: use good quality paper towels to dry the hands thoroughly.
All healthcare workers should ensure that their hands can be decontaminated
effectively by:
• Removing all jewellery from hands and wrists; (One plain wedding ring is
acceptable but must not compromise hand hygiene technique and must be
removed if set with stones.)
• Wearing short sleeved clothing when delivering patient care
• Making sure fingernails are kept short, clean, and free from nail polish &
false nails
• Covering cuts and abrasions with waterproof dressing
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6.4 Types of hand hygiene
• Routine hand hygiene to remove transient micro-organisms
• Surgical hand hygiene prior to surgical or highly invasive procedure when
transient micro-organisms require removing and reduction of resident flora
The three hand washing options are:
• Soap and warm running water- mechanically removes micro-organisms and
soil, but does not kill micro-organisms. Removes transient skin flora, but only
limited resident flora.
• Alcohol hand rub – does not mechanically remove micro-organisms or soil,
but kills micro-organisms. Kills transient skin flora but only limited resident
flora.
• Aqueous antiseptic solutions – mechanically removes and kills micro-
organisms and soil. Removes and kills some resident flora.
The same good hand washing technique method is used for each level of hand
hygiene. Please refer to appendix 2 for the good hand wash technique.
The most frequently missed parts of the hands when hand washing are detailed
below:
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6.5 Techniques, Methods & Agents
Choosing the method of hand decontamination will depend upon the assessment of what is appropriate for the episode of care, the availability
of resources at or near the point of care and what is practically possible.
Technique When Objective Method
Hand washing with
liquid /foam soap
dispensers and
warm water
Before and after patient contact or contact
with the patient’s bed side area &
equipment;
On entering & leaving a clinical
environment;
When hands are visibly soiled;
Before handling or preparing food or
medication;
Before feeding patients;
After using the toilet;
After contact with a source of micro-
organisms: body fluids, non-intact skin or
mucous membranes, contaminated
inanimate objects;
Will remove dirt and
transient microbes and
render hands socially
clean
Soap & warm water for at least 10 -15
seconds using the Good Hand Wash
Technique (Appendix 2) ensuring
Bare Below the Elbow;
Wet hands under warm running water before
applying the liquid soap;
Rub hands vigorously together for at least 10-
15 seconds ensuring that soap comes into
contact with all surfaces including fingertips,
thumbs and web spaces, wrists and forearms;
Rinse the hands thoroughly and dry using a
good quality paper towel;
Technique When Objective Method
Alcohol hand
sanitiser is
available to
complement hand
hygiene practice
and can only be
used to
decontaminate
socially clean
hands.
A risk assessment
Before and after patient care activities as
above;
This is not an alternative to soap & water
hand washing and should only be used
when hands are visibly clean and free from
dirt, soil and organic material. Alcohol
sanitiser should never be used for patients
with Clostridium difficile or gastroenteritis
infections, when only soap and water
should be used.
May also be used following hand wash with
Remove or destroy
transient microbes and
substantially reduce
resident micro organisms
Alcohol hand sanitiser for at least 10 -15
seconds using the Good Hand Wash
Technique Appendix 2;
Allow at least 30 seconds for alcohol hand
sanitiser foam to fully evaporate
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should be
performed before
alcohol hand rub is
introduced to a
clinical area.
soap & water (as above) before a sterile
procedure rather than using antibacterial
hand wash;
Technique When Objective Method
Antibacterial hand
wash
Surgical scrub
For heavy microbial soiling
Before invasive procedures i.e. Insertion of
invasive devices;
For patients with: immune deficiency, skin
damage, percutaneous devices,
antimicrobial resistant flora;
When persistent antimicrobial activity is
desired;
NB: Antibacterial hand wash should not be
used for routine hand washing;
Surgical scrub technique should be used
when an aseptic procedure in operating
conditions or an invasive procedure in an
emergency situation must be performed i.e.
insertion of a central line.
Remove or destroy
transient microbes;
For reduction of resident
flora in addition to
transient micro-
organisms;
Remove or destroy
transient microbes;
reduce resident flora
Antibacterial hand wash for at least 10-15
seconds; Using the Good Hand Hygiene
Technique Appendix 2
Antibacterial hand wash or detergent with
single use sterile brush;
Use technique for liquid soap wash but
perform the procedure for at least 2 minutes
and include forearms;
Use a sterile towel to dry hands and
forearms;
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6.6 Looking After Your Hands
Healthy intact skin acts as a barrier to dirt and bacteria. The following will help
maintain healthy skin and allow hand cleansing to be carried out successfully.
• Use the Good Hand wash technique every time including correct drying with
disposable paper towels.
• Cover cuts and abrasions with an impermeable waterproof dressing.
• Remove hand jewellery before hand cleansing.
• Use an emollient hand cream to protect against the drying effects of regular
hand washing but should not be used directly before any clinical work.
• Do not use communal pots of hand cream. A pump dispenser must be used
and kept clean/well maintained.
• Inform the Occupational Health Department immediately if you have any
skin Irritation.
6.7 Patient Hand Hygiene
Hand washing by patients is equally important in the prevention of infection. Staff
must ensure that patients are educated and encouraged to wash their hands after
visiting the toilet and before meals and discouraged from touching wounds or
invasive devices. Where appropriate, hand wipes may be considered. Patients must
receive assistance where necessary.
Alcohol hand sanitisers are not appropriate for patient hand hygiene. Patients
should be encouraged to ask staff if they have cleaned their hands before receiving
any aspect of care or treatment. Information regarding hand hygiene and other
infection prevention and control issues will be made available to all patients via
leaflets, posters and verbally by Trust staff.
6.8 Visitors Hand Hygiene
Visitors to the healthcare setting should be encouraged to wash their hands on
entering and leaving the ward or department. This should be a mandatory
requirement if the patient being visited has a known or suspected infection or is
immunocompromised and should be on the advice of the healthcare workers
looking after the patient.
Visitors hand hygiene information leaflets, posters and banner stands are placed at
the hospital and ward entrances to assist in reducing HCAI.
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7 Hand Hygiene Training
• All staff will receive information on Trust expectations for hand hygiene compliance
at induction and throughout mandatory training. The attendance records will be
kept by OD& Training Department.
• All staff will complete their mandatory infection prevention and control update,
which will reiterate the importance of good hand hygiene technique and
compliance. A member of the infection prevention & control team (IP&CT) will
provide this as required in addition to E-learning modules. The attendance records
will be kept by O D &Training Department.
• Non–attendees will be identified by O D & Training and names will be forwarded to
their Manager.
• All staff will understand how to risk assess the level of hand hygiene and
decontamination necessary.
• All staff will understand the importance of hand hygiene promotion for their patient
group and visitors.
• All staff will know how to access literature within their own areas to support hand
hygiene.
• All staff will be aware of the Trust involvement and their role in delivering the WHO
5 moments.
• All staff will be aware of the role of the Hand Hygiene Champion/IPC link person in
their own area of practice.
8 Equality and diversity
The Trust is committed to ensuring that, as far as reasonably practicable, the way we
provide services to the public and the way we treat our staff reflects their individual needs
and does not discriminate against individuals or groups on any grounds. The policy has
been appropriately assessed.
9 Process(s) for monitoring compliance with the policy
Individual Practitioners are encouraged to review and take responsibility for their hand
hygiene practice.
The IPCT will review aspects of hand hygiene practice throughout the Trust via a structured
approach and report to the Infection Prevention and Control Committee. This will involve
regular hand hygiene roadshows and awareness days.
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Standard /
process / issue
Monitoring and audit
Method By Committee Frequency
Hand hygiene
audit tool based
on the NPSA
Cleanyourhands
campaign audit
tool
Completed
weekly as part
of the 7 weekly
ward quality
measure audits
and submitted
electronically;
Reports are
displayed on the
Time To Care
Boards on each
ward/
department
Ward & Dept
Managers
responsible
for
delegating to
appropriate
member of
staff;
Infection
Prevention &
Control
Committee
Weekly
submission
If results are <75%
for 2 consecutive
weeks daily audits
are required with
an action plan
instigated by the
Matron and IPC
Nurse
10 Consultation and review
Members of Infection Prevention and Control team (IPCT) and Infection Prevention and
Control Committee (IPCC)
11 Policy implementation (including awareness raising)
All members of staff will be informed via trust wide email, Mandatory Training and
Safecare Bulletins and individual team meetings.
12 References
WHO Guidelines on Hand Hygiene in Healthcare:
First Global Patient Safety Challenge Clean Care is Safer Care World Health Organisation
(2009) available at http://www.who.int/gpsc/5may/tools/9789241597906/en/
Epic3: National Evidence based Guidelines for Preventing Healthcare-Assoiciated Infections
in NHS Hospitals in England. H.P. Loveday, J.A. Wilson, R.J Pratt, M. Golsorkhi, A. Tingle, A.
Bak, J. Browne, J. Prieto, M. Wilcox. Journal of Hospital Infection 86S1 (2014) S1-S70;
available at https://www.his.org.uk/files/3113/8693/4808/epic3_National_Evidence-
Based_Guidelines_for_Preventing_HCAI_in_NHSE.pdf
Hand Hygiene Technique (2017) : D. Pittet, JM Boyce, B. Allegranzi, MN. Chraiti, AF.
Widmer
13 Associated documentation
The trust has a portfolio of Infection Prevention & Control policies which assist healthcare
workers in the reduction, prevention and control of the risks of healthcare associated
infection. This policy refers users to the following core IPC policies:
• Infection Prevention & Control Policy – Roles and responsibilities –IC01
• Personal Protective Equipment in Clinical Practice IC 02
• Standard Precautions for the Prevention & Control of Infection IC 0 3
• Waste Policy IC 0 9
Hand Hygiene Policy V6 16
Appendix 1
WHO 5 Moments for Hand Hygiene
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Appendix 2
Good Hand Washing technique
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Appendix 3
Frequently Missed Areas Poster
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Appendix 4
Cleanyourhands Campaign Hand Hygiene audit tool
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Hand Hygiene Information Leaflet Appendix 5
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