Date post: | 17-Oct-2014 |
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Technology |
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2/12/14 ©2013 HDI. All rights reserved.
Welcome! Updates from HDI Capital Area
and HDI Corporate December 6, 2013
Updated Agenda
10:30 to 11:00am: RegistraAon, Networking, Open Bar 11:00 to 11:30pm: Welcome, Vendor and Officer RecogniAon,
Hope Project 11:30 to 12:30: Lunch Served (2 Courses), Open Bar 12:30 to 1:00pm Candidate IntroducAons 1:00 to 1:15pm: Break, Open Bar 1:15 to 2:15pm: Keynote – Doug Nielsen 2:15 to 2:30pm: Break, Open Bar, Dessert and Coffee served 2:30 to 3:30pm: Candidate IntroducAons 3:30 to 3:45pm: Analyst & Desktop Technician of the Year
Winners Announced 3:45 to 4:00: Closing Remarks and Prize Drawings** ** Must be present to win – great prizes include HP Tablets!
Welcome A9endees & Special Guests!
• Virginia Scuderi – Founding President (2003)
• AOY Nominees • DST Nominees • Managers/Nominators • Judges • Doug Nielsen • Vendor Sponsors
Thank You 2013 Sponsors!!
HDI Capital Area Sponsors
• Diamond – The MIL CorporaAon
• PlaAnum Plus -‐ LanDesk
• PlaAnum – Beyond20 – EasyVista
• Gold – Robert Half Technology
(Global Sponsor) – Bomgar – IssueTrak – Cherwell
• Silver – Service Now – Time Warner Cable
• Web/Event – IAnvolve – RemedyForce – ReACT – StrataCom – TechnoLava – ArAsys
Recognizing the Capital Area Team
• Bill LiberA, President • Lee Weekley, Senior VP of Strategic Planning; President Emeritus • Carol Fester, VP Programs • Robert Stanley, VP Membership • Paulege Foxx-‐Dawodu, VP CommunicaAons • Earl Brake, VP Finance • Joan O’Hare, VP Special Programs & Vendor Liaison • KrisAn Ekanger, Secretary • Sandy Seroskie, VP Content and Public RelaAons; President Emeritus • Jose Garcia, Associate VP of Sponsorship • John Sprague, Associate VP of Membership • Virginia Scuderi, Associate VP of CommunicaAons
Call for Capital Area Board NominaJons
• NominaAons due by January 6th – VP Programs – VP Membership – VP Finance – VP Special Programs & Vendor Liaison
Special Thank You
American FederaJon of Teachers • Alison Baylor Clayton • Waleed Dockery
The H.O.P.E Project www.hopeprojectdc.org
• Raymond Bell, Founder • Mission • History • HDI Member Support
2/12/14 ©2013 HDI. All rights reserved.
Awards Program
Awards Program
• Call for NominaAons • Local Chapter Judging – ApplicaAon – Interviews – Scoring
• Regional CompeAAon – Judging and Phone Interviews
• Global CompeAAon – Robert Half Technology Sponsors Conference RegistraAon
– In person interviews
Judges
• Earl Brake, Department of Homeland Security • John Sprague, NASA • Robert Stanley, Carey InternaAonal • KrisAn Ekanger, Brookings InsAtute • Paulege Foxx-‐Dawodu, American FederaAon of Teachers
CongratulaJons 2013 Analyst & Desktop Nominees!
Shawn Paylor -‐ NASA / Ares Nominated by: Carol Fester Jaime Swartwood -‐ DISA Joint Staff Support Center Nominated by: Kasey Brehme Steven Rhoades -‐ Erickson Living Management Nominated by: Tom Jones Hussain Bahabib -‐ The World Bank Group Nominated by: Troy White Darrell Burk -‐ Roadnet Technologies Inc Nominated by: John Wajer Deryle Foxworth -‐ The MIL CorporaJon Nominated by: LaTonya Morgan Stephanie Klare -‐ George Mason Nominated by: Teresa Gibbons Guardson Lazarte -‐ Mitre Nominated by: Bill Finley Gregory Keys -‐ L3 StraJs Nominated by: Melvin Braswell Rachael Li9en -‐ L3 StraJs Nominated by: Michael Eggert Lyndon Watson -‐ The World Bank Group Nominated by: Troy White Eric Nauman -‐ HumanTouch, LLC Nominated by: Emily Johnson Brian Sullivan -‐ HumanTouch, LLC Nominated by: Emily Johnson David Dunn -‐ Time Warner Cable Nominated by: Joan O'Hare Java Conyers -‐ The MIL CorporaJon Nominated by: Andrew Schneider Seare Habte -‐ American University Nominated by: Steve Kelly Waleed Dockery -‐ American Teachers FederaJon Nominated by: Paulege Foxx-‐Dawodu Syed Rahman -‐ NASA / HP Nominated by: Stella Adesina Dameon Green-‐Stefanick -‐ HumanTouch, LLC Nominated by: Tom Engleman Marie Cintron -‐ HumanTouch, LLC Nominated by: Elsa Gebreyesus
Keynote Speaker
Doug Nielsen www.dougspeaks.com
Thank You 2013 Sponsors!!
CongratulaJons 2013 Analyst & Desktop Nominees!
Shawn Paylor -‐ NASA / Ares Nominated by: Carol Fester Jaime Swartwood -‐ DISA Joint Staff Support Center Nominated by: Kasey Brehme Steven Rhoades -‐ Erickson Living Management Nominated by: Tom Jones Hussain Bahabib -‐ The World Bank Group Nominated by: Troy White Darrell Burk -‐ Roadnet Technologies Inc Nominated by: John Wajer Deryle Foxworth -‐ The MIL CorporaJon Nominated by: LaTonya Morgan Stephanie Klare -‐ George Mason Nominated by: Teresa Gibbons Guardson Lazarte -‐ Mitre Nominated by: Bill Finley Gregory Keys -‐ L3 StraJs Nominated by: Melvin Braswell Rachael Li9en -‐ L3 StraJs Nominated by: Michael Eggert Lyndon Watson -‐ The World Bank Group Nominated by: Troy White Eric Nauman -‐ HumanTouch, LLC Nominated by: Emily Johnson Brian Sullivan -‐ HumanTouch, LLC Nominated by: Emily Johnson David Dunn -‐ Time Warner Cable Nominated by: Joan O'Hare Java Conyers -‐ The MIL CorporaJon Nominated by: Andrew Schneider Seare Habte -‐ American University Nominated by: Steve Kelly Waleed Dockery -‐ American Teachers FederaJon Nominated by: Paulege Foxx-‐Dawodu Syed Rahman -‐ NASA / HP Nominated by: Stella Adesina Dameon Green-‐Stefanick -‐ HumanTouch, LLC Nominated by: Tom Engleman Marie Cintron -‐ HumanTouch, LLC Nominated by: Elsa Gebreyesus
The Awards Go To…. Guardson Lazarte HDI Capital Area Local Capital Area Local Chapter Analyst of the Year 2013 Dameon Green-‐Stefanick HDI Capital Area Local Chapter Desktop Support Technician of the Year 2013
Next MeeJng
• January 16th – Dr. Mat-‐thys Fourie – The key to Problem Solving, Decision Making and Root Cause Analysis
• We typically meet the 3rd Wednesday of the month and most meeAngs are free
• Visit www.hdicapitalarea.com to register
Not a Member? Join Today!
Become a Local Chapter member for just $75!**
This individual local chapter membership is an opportunity to connect, network, and learn in your own backyard.
Enjoy benefits like: • Agend local chapter and vChapter meeAngs • Digital subscripAon to SupportWorld magazine • Apply for HDI awards • Access to the HDI Job Board • Regular e-‐newslegers and digests • And much more!
**Join for only $10 today – a $65 savings
See Robert Stanley, VP Membership or email [email protected]
Thank You 2013 Sponsors!!
Thank you for all of your support!
Happy Holidays!
All New Digital SupportWorld!
• HDI is excited to announce the upcoming launch of a new dedicated app that will make it easier to enjoy SupportWorld magazine!
• iOS or Android based app to use on your smartphone or tablet.
• Not a mobile user? Not to worry! The desktop version will have the same interacAve features you’ll find in the mobile version.
QuesAons? Contact the HDI Customer Care Center [email protected] | 800.248.5667
HDI Forums
Take your networking power to the next level with HDI Forums!
• HDI Forums offer peer based learning and face-‐to-‐face connecAons with
others in your industry or specific role.
• You will learn to: – Implement ITSM pracAces consistently within your organizaAon and
throughout industry; – Get ideas on how to help your organizaAon solve challenges; – Benchmark your metrics, and compare against others in your industry; – Implement service management policies and processes that will make
measurable changes; – And so much more.
Q4 meeAngs are happening soon! Contact HDI at 800.248.5667 or
[email protected] to learn how you can join!
New Course
• HDI announces a new cerAficaAon: HDI Problem Management Professional
• The first offering will be at HDI 2014 in Orlando.
• Learn more by calling 800.248.5667
Special Offer!
Knowledge-‐Centered Support Fundamentals • Time is running out! Register for the Knowledge-‐
Centered Support Fundamentals cerAficaAon exam and receive a free online course with each purchase!
• Add the KCS Fundamentals exam to your cart and enter
promo code KCSF13 at checkout.
* Hurry! Offer Ends Dec. 31st! *
Learn More: ThinkHDI.com/KCSF13
HDI 2014 Conference & Expo
• Register by January 24, 2014, and you could save up to $500!
Register today: www.HDIConference.com
Early Bird Discount $200Alumni Discount $100Member Discount (Gold and above) $200Save $500
Renew Online!
• It’s fast, it’s simple, and you can do it in your pajamas!
• You can renew your membership online up to ninety days before its expiraAon date through your MyHDI account.
Visit: www.ThinkHDI.com/Renew
Want to renew early? Call the HDI Customer Care Center at 800-‐248-‐5667!
Added Benefit: Resources Members
New benefit for Resources Members:
Get a $75 discount to a9end HDI Annual Conference!
How to get it? It is automaAcally done in the shopping cart when you register for conference.
QuesAons? Contact our Customer Care Team: 800.248.5667