HealthONE 2010 Annual Report to the Community

one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system

One system for all your Healthcare needs

2010 AnnuAl RepoRt to the Community

is to be an ethical, compassionate healthcareorganization, committed to the care and improvement of human life.

is to provide quality healthcare at a reasonable cost to our patients and the people in each community we serve. In pursuit of our vision and fulfillment of our mission, we believe in the following Value statements:

• We provide compassionate and competent healthcare.

• We support and encourage medical education and research.

• We respect the uniqueness of each individual and treat one another with respect and dignity.

• We promote collaboration with and among HealthONE employees, physicians, other healthcare professionals and the communities we serve.

• We are thoughtful stewards of our human and financial resources.

• We act with honesty, integrity and fairness in the conduct of our business.

VISION for

HealthOne

MISSION of

HealthOne

HealthOne Board of GOVERNORS

• John McWilliams, chairman of the Board • Jeffrey a. Dorsey, President/ceO, Hca-HealthOne • J David Boyles, Collegiate Peaks Bank• Jerome Buckley, MD• Greg D’Argonne, CFO, HCA-HealthONE• Jon Foster, President, HCA Southwest Group• Patrick Hamill, President/Founder, Oakwood Homes, LLC• John Hughes, Jr., CPA, CVA, Clifton Gunderson LLP• Grant Jones, Executive Director, Center for African

American Health• Don Kortz, Chairman, Cassidy Turley Fuller Real Estate• Virgilio Licona, MD, Associate Medical Director, Salud

Family Health Centers• Denny O’Malley, D2inc• Dick Robinson, Co-Chief Executive Officer, Robinson Dairy• Mary “Sally” A. Schaefer• Rick Shallcross, CFO, HCA Southwest Group

HealthONE resources and to find a physician: HealthONEcares.com

Pediatric Services: RockyMountainHospitalforChildren.com

TABLE of CONTENTSLetter to the Community ..........................02

Excellent Specialty Care ...........................04

The Medical Center of Aurora and Centennial Medical Plaza ..................06

North Suburban Medical Center ...............08

Presbyterian/St. Luke’s Medical Center .....................................................10

Rocky Mountain Hospital for Children ...................................................12

Rose Medical Center ................................14

Sky Ridge Medical Center ........................16

Spalding Rehabilitation Hospital ...............18

Swedish Medical Center ..........................20

Swedish Southwest E.R. ..........................22

AirLife ......................................................23

HealthONE Clinic Services ........................24

Ambulatory Surgical Centers ....................25

HealthONE Outreach Services ..................26

HealthONE Imaging Centers .....................27

Healthy Work Environment .......................28

HealthOne’s 2010 report to the COMMuNITy

its commitment to improving the health and lives of our patients, our employees, our physicians and clinicians, and our communities.

Our employees and staff show their commitment day-in and day-out, not only through providing the highest quality, safe care to our patients and their families, but also beyond our campuses, helping our neighbors across our communities in so many ways.

And beyond the metro area, we helped expand access to care in rural communities across our 8-state region. HealthONE Stroke Care has extended expert neurology coverage through telemedicine to more than 19 sites in urban and rural Colorado. In addition to cardiac, neurology and many other specialties, our pediatric physicians also travel to see children in rural communities so families also have high-caliber care closer home.

Together our physicians, nurses and clinicians provided more than $97.8 million in free or discounted medical care to patients; we paid $71.1 million

in state and local sales and property taxes and FICA; and we donated $3.7 million to more than 150 nonprofit organizations supporting children, health programs, the arts, and other worthy causes.

Additionally, HealthONE hospitals and facilities also spent or contributed more than $4 million for community health improvement services (such as in-kind donations of medicine, supplies and volunteers; free health seminars and education; nurse triage telephone service; car seat and bike helmet checks; and other free or below-cost programs).

We invested more than $8.4 million in health professionals’ education and another $1.4 million toward research.

Finally, we contributed $3.8 million in staff time and contributions for community building activities beyond our own walls.

All told, 2010 saw the people of HealthONE contribute more than $190.4 million in community benefit, up $4 million from 2009.

03

HealthOne is the largest healthcare system in the metro Denver area with more than 9,000 employees and 3,000 affiliated physicians. Named Colorado’s “Best Company for Working Families several years in a row, the health system was created in 1995 as a 50/50 joint venture between non-profit The Colorado Health Foundation, Colorado’s second largest charitable foundation, and various affiliates of HCA.

HealthONE includes: The Medical Center of Aurora and Centennial Medical Plaza; North Suburban Medical Center; Presbyterian/St. Luke’s Medical Center and Rocky Mountain Hospital for Children; Rose Medical Center; Sky Ridge Medical Center; Spalding Rehabilitation Hospital; Swedish Medical Center and Swedish Southwest ER; 13 free-standing ambulatory surgery centers; and more than 50 occupational medicine / rehabilitation clinics,

physician specialty offices, and outpatient imaging centers.

HealthONE also operates AirLife Denver, which provides critical care air and ground transportation for an eight-state region. AirLife Denver was named 2010 Air Medical Program of the Year among international programs by the Association of Air Medical Services.

Additionally, all HealthONE acute care hospitals are affiliates of Rocky Mountain Hospital for Children — the HealthONE system of pediatric care. As such, each affiliate meets rigorous standards for care, quality, outcomes and staff experience. In August 2010, HealthONE opened a new pediatric patient center, Rocky Mountain Hospital for Children at Presbyterian/St. Luke’s Medical Center in Denver.

Throughout 2010 — despite the ongoing sluggish economy — HealthONE remained steadfast in

HealthOne’s 2010 report to the COMMuNITy

DO

LL

AR

S L

IST

ED

IN

MIL

LIO

NS

$190,436,3442110

$186,859,0322009

$141,018,2462008

Uncompensated Care(includes charity care & bad debt,based on costs) $97,882,453

State & Federal Taxes(not including income taxes,2008 not including FICA)$71,008,736

Health ProfessionalEducation $8,401,257

Community BuildingActivities $3,816,635

Community HealthEducation $4,175,427

Cash Donations toCharities $3,716,551

Research $1,435,284

HealthONE 2010Community BenefitBased on IRSReporting Definitions

S100

$90

$80

$70

$60

$50

$40

$30

$20

$10

$9

$8

$7

$6

$5

$4

$3

$2

$1

In 2010, we changed our data reporting to reflect costs (instead of charges, as much of the industry still reports).

This also is reflected in the revised 2008 & 2009 figures.

02

HealthOne provides every female patient with individualized

care to meet all her childbearing to post-menopausal needs.

More expectant moms trust HealthOne for superior prenatal, labor and delivery care. Our highly experienced OB staffs, nurse midwives and Doula services set us apart – delivering more than 13,000 babies each year – accounting for 30% of all babies born in the metro area. Our hospitals were first in the metro area with OB airstrip, allowing doctors to monitor fetal and maternal condi-tions on their hand-held mobile devices during the hours prior to delivery. addition-ally, HealthOne offers world-renowned fertility experts on our campuses, 24/7 high-risk perinatologists, the most-experienced high-risk OB physicians and transport team in the eight-state region, and the highest level nIcUs available that aim to keep new moms close to their babies.

HealthOne Women’s care also is a leader in robotic, minimally invasive gynecologic procedures and offers the full continuum of care for women of all ages. This includes advanced breast care, including all-digital breast centers for screening, diagnostic mammography and ultrasound, stereotactic and ultrasound guided biopsy – as well as minimally invasive treatments and tech-nologies. Our Breast cancer Survival rates surpass state and national averages for all stages of cancer and years of survival.

HealthOne cares for more cancer patients than any other system

or hospital in colorado. Our cancer care network incorporates state-of-the-art imag-ing and treatment technologies. Our special-ists, researchers and surgeons are regional leaders in treatment of cancers of: GI/digestive tract; respiratory system; lymphatic system; brain and nerves; blood (leukemias); male and female reproductive systems; bones; kidney and urinary tract; liver; breast; multiple myeloma; pancreas; endocrine system; and skin. We care for the most pa-tients needing bone marrow transplants, and breast and gynecologic cancer treatments in metro Denver. Our patient-centered

approach uses teams of patient navigators, physicians, surgeons, nurses, social workers, therapists and others to work with each patient on an individualized treatment plan.

Orthopedic and Spine care Specialists at HealthOne exceed national standards on quality and outcomes for patients who have full- or partial-joint replacements or back surgeries. Minimally invasive techniques and advanced technologies help patients recover more quickly than traditional surgeries. Our dedicated teams have years of experience in helping patients seeking bone, joint and spine care — in fact, Sky ridge performs nearly twice the number of spine surgeries than any other hospital in the state.

With four nationally designated centers of excellence in

Weight Loss Surgery, HealthOne is a regional leader in Bariatric care treating more than 64% of all patients seeking help reducing weight and serious life-threatening conditions caused by morbid obesity. Our regionally and nationally recognized sur-geons work with patients for many months before and after surgery to ensure safety and improve patient outcomes.

HealthOne estab-lished a wide network of outpatient imaging

centers across the metro area to improve access and ease of scheduling for patients, and ensure quick, high-quality digital images to physicians no matter which HealthOne center the patient chooses. Most important, HealthOne board certified and fellowship-trained radiologists with expertise in a variety of disciplines analyze the tests, offer-ing each patient’s physician more accurate readings.

05

Key Service LineSMore than 800,000 patients a year entrust their care to the 8,700 employees and more than 3,000 affiliated physicians at Hca-HealthOne® LLc hospitals and outpatient centers. Our healthcare professionals are second to none. Their priority is to ensure consistent, high-quality patient care across our system.

HealthOne’s extensive network was devel-oped to provide more convenient access to the vast range of services and experts that our communities need for screening, diag-nosis, treatments, surgery, rehabilitation, and ongoing health and wellness needs.

er/TraumaHealthOne has eight full-service emer-gency Departments – 6 at our hospitals and 2 free-standing ers. These include a Level 1 Trauma center (adult and pediatric) at Swedish Medical center; Level II Trauma center at The Medical center of aurora; and Level III Trauma center at Sky ridge Medical center. AirLife-Denver is our air medical transport serving facilities in an eight-state region.

HealthOne’s The Medi-cal center of aurora demonstrated leader-

ship in cardiovascular care by develop-ing cardiac alertSM with physicians and eMS partners in 2001. Local eMS now have advanced equipment and training to identify heart attack patients in the field and alert hospitals of their arrival so staff and physicians are ready to treat these patients as soon as they arrive. Quick response times and 24/7 cardiac surgery backup help us save lives.

HealthOne hospitals perform 1 in 5 of all cardiovascular surgeries in the state.

HealthOne Heart care network also in-cludes accredited chest Pain centers; some of the busiest catheterization laboratories in colorado; the area’s most advanced elec-trophysiology programs and technologies;

and a range of progressive therapies such as aquapheresis, a safe and effective treatment that improves a congestive Heart Failure (cHF) patient’s quality of life. Surgeons at rocky Mountain Hospital for children Pediatric Heart Institute at P/SL perform more than 100 surgeries a year to treat our youngest patients with congenital and other heart defects.

Swedish Medical center and The Medical center of aurora have

advanced centers for neurosciences. Patients throughout the region seek the neurologists, neurosurgeons and neuro trauma special-ists at both institutions for care ranging from chiari malformations to critical head traumas, movement disorders, aneurysms and stroke, MS, epilepsy, head and neck tumors and spinal cord injuries. addition-ally, HealthOne’s Spalding rehabilitation Hospital – the first licensed rehab hospital in our state – offers comprehensive brain injury and stroke rehabilitation with more certified staff than any other colorado facility.

Our renowned stroke network – lead by Swedish Medical cen-

ter – is the most experienced and extensive in the rocky Mountain region. Swed-ish treats nearly three times more stroke patients than any other hospital in the state. Stroke neurologists provide immediate care to patients in remote locations through a network of more than 15 telemedicine cam-eras across colorado. HealthOne Stroke care is the only network offering interven-tional neuroradiology with three Inr physi-cians and comprehensive services. We also have 5 neurohospitalists, 4 neurovascular neurosurgeons, the first Stroke certified air Transport Teams as part of AirLife-Denver; and two JcaHO-accredited Primary Stroke centers at Swedish (in 2011 received 4th consecutive certification) and The Medical center of aurora. all this adds up to faster, better care and improved patient outcomes.

04 Excellent Specialty Care is our TraDeMark

06The Medical center of auroracentennial Medical Plaza

07HealthOne’s 2010 report to the COMMuNITy

The Medical Center of Aurora is an award-winning regional medical center. The first community hospital in the Denver Metro area to receive Magnet Recognition for nursing excellence, this acute care hospital specializes in cardiovascular services, neurosciences, oncology, surgery and women’sservices. The Medical Center of Aurora also is certified as an Advanced Primary Stroke Center. The Main Campus is the primary hospital with a Level II Trauma Center, chest pain accreditation and Center of Excellence designation.

THe MeDIcaL cenTer OF aUrOra& cenTennIaL MeDIcaL PLaza

2010 Fast FactsAffiliated Physicians 991

Number of Employees 1,381

Licensed Beds 346

ER Visits 69,290

Observation Visits 3,881

Outpatient Surgeries 5,315

Outpatient Visits (all other) 75,702

Inpatient Admissions 13,526

Total Patients Cared For 167,714

Bad Debt $4,290,486

Charity Care $5,993,771

Uninsured Discounts $17,269,915

Taxes (State and Federal) $12,386,358

Charitable Contributions $311,736

From IRS Form 990 Definitions

Community Health Improvement $110,055 Services (includes in-kind donations)

Health Professional Education $49,247

Community Building Activity Services $92,878

Total Community Benefit $40,504,446

centers of excellence• HCA Cardiovascular• Level II Trauma

Specialty Services• Magnet designation• Cardiovascular Services — Founder of Cardiac

Alert• Chest Pain Center

accreditation• Colorado Performance

Excellence (CPEx) Timberline Award

• Chiari Malformation• Neuroscience Services• Orthopedic Services• Pain Medicine• Women’s Services (Level

IIIa NICU, Breast Cancer Care Center, Digital Mammography Centers)

• Advanced Surgical Center• Primary Stroke Center• 500K Lives Mentor Hospital

executive StaffJohn Hill, President & Chief Executive Officerryan Simpson, Chief Operating OfficerDennis Waite, mD, mSPH Chief Medical Officercynthia Latney, Chief Nursing OfficerBill voloch, Chief Financial OfficerJoanna Groom King, VP Human Resources & Strategic DevelopmentJulie martin, AVP Surgical ServicesKelly Gallant, AVP Quality &

Performance Improvementmichelle Bryskiewicz, Associate Chief

Nursing Officerroberta Barton-Joe Associate Administrator

The medical center of aurora main campusAdvanced Care Hospital with Level II Trauma Center1501 S Potomac St • Aurora, CO 80012 • 303-695-2600

north campus700 Potomac St • Aurora, CO 80011 • 303-695-2600

centennial medical PlazaOutpatient/Day Surgery with Emergency Services14200 Arapahoe Rd • Centennial, CO 80112 • 303-699-3000

auroramed.com

08 north Suburban Medical center


Quality medical care and a strong hospital are importantelements in any thriving community. For Metro North residents, North Suburban Medical Center has a healthy dose of programs and services to meet the community’s needs for specialty care and is making it possible for people to live longer, healthier lives. This year, North Suburban just celebrated its 25th year serving patients in Thornton – and in 2010 began plans for a free-standing, full service Northeast ER at 128th Street and Holly. It opens in 2012. By expanding access and services to Metro North communities, North Suburban continues its mission of providing high-quality, specialty care...close to home.

nOrTH SUBUrBan MeDIcaL cenTer


Number of Employees 631

Licensed Beds 157

ER Visits 49,976






Bad Debt $2,718,449










Specialty Services• Cardiovascular Services• Emergency Medical

Services• Healthy Beginnings

Newborn Wellness• ERgent Urgent Care• Rocky Mountain Hospital

for Children at NSMC• Center for Surgical

Weight Loss• Diagnostic Sleep Center• Baby-on-the-Way Club• Obstetrical Services &

Level II Nursery• Level IV Trauma Center• Mountain View Nurse

Midwives• Center for Women’s

Diagnostic Services• Orthopedic and Spine

Service

executive StaffJennifer alderfer, President & Chief Executive Officerart Garza, Chief Operating Officer erica rossitto, Chief Nursing OfficerDeborah L. Hart, Chief Financial Officer

north Suburban medical center9191 Grant Street Thornton, CO 80229

303-451-7800

northSuburban.com

10Presbyterian / St. Luke’sMedical center


Presbyterian/St. Luke’s Medical Center (P/SL) provides state-of-the-art medical care in the heart of Denver. This year we were recognized by the Commission on Cancer with its Outstanding Achievement Award; as a Top 50 Cardio Hospital by Thomson Reuters; and attained centers of excellence designations for our Neonatal Intensive Care unit, Spine and Joint Care and Bariatric Surgery. Our patients come from six states in the Rocky Mountain region, including Colorado, Wyoming, Nebraska, Kansas, New Mexico, and South Dakota.

PreSBYTerIan/ST. LUke’SMeDIcaL cenTer

2010 Fast FactsAffiliated Physicians 1,126


Licensed Beds 680

ER Visits 16,132






Bad Debt $1,629,520







Health Professional Education $3,226,283

Research $108,514


centers of excellence• Bariatric Surgery• Neonatal Intensive

Care Unit• Spine and Joint Care

Specialty Services• Comprehensive Cancer

Program• Cardiac Rehabilitation

certified by the American Association of Cardiac and Pulmonary Rehabilitation

• High-risk Obstetrics, Level IIIC NICU & Pediatrics

• The Denver Clinic for Extremities at Risk

• Colorado Blood Cancer Institute and Rocky Moun-tain Blood and Marrow Transplant Program

• Advanced Center for Spinal Microsurgery

• Kidney Transplant Center• Denver Wound Healing

Center

• Diabetes Management Center

• Vascular Center Thoracic Outlet Program

• Sleep Study Lab • Hyperbaric Oxygen

Medicine

executive Staffmimi roberson, President & Chief

Executive Officerallen Harrison, Chief Operating OfficerJill Taylor, Chief Nursing OfficerDoug Zehner, Chief Financial Officermatt Sogard, Chief Operating Officer

Rocky Mountain Hospital for Children at P/SL

Shane Buer, VP Human Resources

PSLmc.com

Presbyterian/St. Luke’smedical center1719 East 19th AvenueDenver, CO 80218

303-839-6000

12

Rocky Mountain Hospital for Children (RMHC) is the name for pediatric services throughout the HealthONE system. It is the largest collaborative team of private practice pediatric specialists, neonatal and maternal-fetal specialists available in the Rocky Mountain region. With more than 300 community pediatricians, and family medicine physicians affiliated with our hospitals, we care for high-risk mothers, infants, children and teens.

In September of 2010 RMHC at P/SL opened its $150 million expansion, including the region’s most advanced operating rooms for pediatric surgery. Because the community need to care for premature or ill infants continues to increase, RMHC at P/SL has planned to expand its pediatric intensive care unit and to relocate and renovate its 84-bed Level III C NICU.

2010 Fast FactsPediatric Inpatient Admissions 3,555

Pediatric Inpatient Days 13,321

Pediatric ER visits 49,919

NICU Admissions* 4,703

NICU Patient Days 40,363

*NICU admissions based on DRG criteria for Colorado Hospital Association reporting

Available in allHealthONE Hospitals• Pediatric emergency

services with board-certified pediatric emergency physicians and pediatricians. Part of HealthONE’s ER Wait Time initiative – goal of 20 minutes or less.

• 300+ affiliated, board-certified pediatric specialty physicians working in collaboration with community family physicians and pediatricians

PediatricSpecialty Services• Cardiology• Cardiac Surgery• Emergency• Gastroenterology

• General Surgery• MInimally Invasive• Hopitalists/Intensivists• Neonatology• Nephrology• Neurosciences• Neurosurgery• Neurology• Oncology• Orthopedics• Pulmonology• Spine and scoliosis• Sports Medicine• Urology

Executive StaffMimi Roberson, President & Chief Executive OfficerReginald Washington, MD Chief Medical OfficerMatt Sogard Chief Operating OfficerJack HT Chang, MD Physician LiaisonKathleen DeMarco Associate Chief

Nursing Officer

See full listing of services and specialties atRockyMountainHospitalForChildren.com

See facility map and capabilities on page 13.

Rocky Mountain Hospital for Children at Presbyterian/St. Luke’s Medical CenterPediatric Beds: 53PICU Beds: 10NICU: Level III CNICU Beds: 84 Pediatric Emergency Services 24/7

Rocky Mountain Hospital for Children at Medical Center of AuroraPediatric Beds: 8NICU: Level III ANICU Beds: 14 Pediatric Emergency Services

Rocky Mountain Hospital for Children at North Suburban Medical CenterPediatric Beds: 6NICU: Level IINICU Beds: 6 Pediatric Emergency Services

Rocky Mountain Hospital for Children at Rose Medical CenterPediatric Beds: 10NICU: Level III BNICU Beds: 24 Pediatric Emergency Services

Rocky Mountain Hospital for Children at Sky Ridge Medical CenterPediatric Beds: 14NICU: Level III ANICU Beds: 12Pediatric Specialty ClinicPediatric Emergency Services 24/7

Rocky Mountain Hospital for Children at Swedish Medical CenterPediatric Beds: 11PICU Beds: 6NICU: Level III BNICU Beds: 21Pediatric Emergency Services

Rocky Mountain Hospital for Children at Centennial Medical CenterPediatric Emergency Services

Rocky Mountain Hospital for Children at Swedish Southwest ERPediatric Emergency Services


Rocky Mountain Hospital for Children HealthONE’s family of hospitals for pediatric care

ROCKY MOUNTAIN family of hospitalsHOSPITAL FOR CHILDREN

14 rose Medical center


Well known as a Denver institution and a 9th Avenue landmark for more than 60 years, Rose Medical Center has become a leader in comprehensive women’s services, orthopedics and total joint replacement, and bariatric and spine surgery. Rose also recently opened a brand new, Level IIIB NICu to care for the most fragile Rose Babies, and in 2011, Rose became the first Colorado hospital to achieve the Pathway to Excellence™ designation, honoring the hospital’s commitment to quality nursing care.

rOSe MeDIcaL cenTer



Licensed Beds 422

ER Visits 35,883






Bad Debt $1,565,391








Community Building Activity Services $1,535,495


center of excellence• Anthem Blue Cross & Blue

Shield Designation, and Aetna Institutes of Quality for Spine Surgery, and Hip & Knee Replacement

• Bariatric Surgery• Commission on Cancer

Accredited Program

Specialty Services• Cancer Care• Cardiovascular Services• Comprehensive Surgical

Services• Diabetes Treatment• Diagnostic & Imaging

Services• Digestive Disorders• Emergency Services• Rose Institute for Joint

Replacement• Sleep Center• Spine Institute

• Sports Medicine• Women’s & Children’s

Services (Level IIIB NICU)

executive StaffKen Feiler, President & Chief Executive OfficerBetsy Hunsicker, Chief Operating OfficerLynne Wagner, Chief Nursing OfficerJac connelly, Chief Financial Officerclarence mcDavid, Human Resources Director

rose medical center4567 East 9th AvenueDenver, CO 80220

303-320-2121

rosemed.com

aWarDSU.S. News & World Report selected Rose as the top community hospital in the Denver metro area in its 2011 Best Hospitals rankings, with 10 specialties that were listed as high-performing.

16 Sky ridge Medical center


Delivering on its “beyond your expectations” philosophy, Sky Ridge Medical Center has assembled a team of physicians and healthcare professionals who offer an extraordinary depth and breadth of service…close to home. From our state-of-the-art Spine & Total Joint Center, robotic surgery center and expansive Birth Place, to our comprehensive cancer care center, trauma and cardiac care programs, Sky Ridge is poised to serve the community for a lifetime. uniquely designed with patient and family comfort in mind, Sky Ridge strives to care for the mind, body and spirit of every patient.

SkY rIDGe MeDIcaL cenTer



Licensed Beds 186

ER Visits 37,278






Bad Debt $1,766,855




Charitable Contributions $1,197,757






center of excellence• Bariatric Surgery• Chest Pain Center

accreditation, Society of Chest Pain Centers

• Diabetes Education Program, The American Association of Diabetes Educators

• Commission on Cancer Accredited Program

• Sleep Disorders Center Accredited by the American Academy of Sleep Medicine

• Anthem Blue Cross & Blue Shield Blue Designation - Center for Spine Surgery/ Hip & Knee Replacement

Specialty Services• Bariatric Surgery• Cancer Center• Cardiac Services/Cardiac

Wellness• Diagnostic & Imaging

Services• Full-Range Surgical

Services

• Interventional Radiology• Level III Trauma/

Emergency Department• Rocky Mountain Hospital

for Children at Sky Ridge• Sleep Center• Spine & Total Joint Center• Sports Medicine &

Rehabilitation• Urology Center• Women’s & Children’s

Services — Level III Nursery

executive Staffmaureen Tarrant, President & Chief Executive OfficerSusan Hicks, Chief Operating Officermarian Savitsky, Chief Nursing Officercraig Sammons, Chief Financial OfficerDiane cookson, VP, Operations & Physician

Services

Skyridgemedcenter.com

Sky ridge medical center10101 RidgeGate ParkwayLone Tree, CO 80124

720-225-1000

18 Spalding rehabilitation Hospital


Spalding Rehabilitation Hospital has been in the business of Rebuilding Lives and Renewing Hope for more than 40 years. A 100-bed rehabilitation hospital, Spalding was the first licensed rehab hospital in Colorado. It specializes in treatment of conditions such as stroke, brain injury, amputations and other disabling injuries and medical conditions. Rehabilitation is all about compensating for deficits, adapting to a new way of life and restoring function to help patients return to themost functional life possible.

SPaLDInG reHaBILITaTIOn HOSPITaL

Specialty Services• Amputee Rehabilitation• Aquatic Therapy• Brain Injury Rehabilitation• Controlled Stimulation Unit• Day Rehabilitation• Interventional Pain Center• Neurological Rehabilitation• Orthopedic Rehabilitation

Specialty Designations• American Academy for

the Certification of Brain Injury Specialists

• CARF Accreditation in Rehabilitation

• CARF Accreditation in Brain Injury

• Outstanding Service to Seniors in Aurora Award

executive Staffcindy Kreutz, President & Chief Executive OfficerDebbie Petersen, Chief Operating and

Chief Nursing OfficerJoyce Webber, Chief Financial OfficerDonna Greeley, Human Resources Director

Spaldingrehabilitation Hospitalmain campus900 Potomac StreetAurora, CO 80011

303-367-1166

Spalding at P/SL1719 W 19th Ave.Denver, CO 80218

303-839-6293 1-800-367-3309

Spaldingrehab.com

Types of injuries treated

average Length of Stay: 14.8 days

32% Orthopedics17% Brain Injury22% Stroke10% Other

Neurological Conditions

10% Other Conditions6% Amputee3% Multi Trauma



Licensed Beds 100

ER Visits N/A

Observation Visits N/A

Outpatient Surgeries N/A


Inpatient Admissions 607


Bad Debt $71,198

Charity Care $196

Uninsured Discounts $29,731






20 Swedish Medical center


A respected medical provider and trusted communityhealth resource for more than 100 years, Swedishoffers patients the highest quality care and the most advanced technologies and treatments in nearly everymedical specialty — all delivered by our experienced staff who are at the heart of our Swedish Memorable Care promise.

SWeDISH MeDIcaL cenTer

2010 Fast FactsNote: Numbers reflect both Swedish & Southwest ER

Affiliated Physicians 1,176


Licensed Beds 368

ER Visits 73,180






Bad Debt $4,674,119






Community Health Improvement $1,237,354 Services (includes in-kind donations)


Community Building Activity Services $1,724,122

Research 1,326,770


center of excellence• Level I Trauma Center• Bariatric Surgery (American

Society for Metabolic & Bariatric Surgery)

• Commission on Cancer Accredited Program (American College of Surgeons)

• Certified Advanced Primary Stroke Center (Joint Commission, four times)

• Certified in Coronary Artery Disease, Open Heart Surgery and Heart Failure (Joint Commission)

Specialty Services• Acute Rehabilitation• Advanced Radiology

Capabilities• Cardiovascular Services,

The Heart Center• Comprehensive Spine Care• Neurosciences• Orthopedics & Joint

Replacement• Women’s & Children’s

Services

awards• Get With The Guidelines

(American Heart Association/American Stroke Association):

Gold Plus Award – Stroke Gold Award – NCDR-

ACTION Registry Silver Award – Heart Failure,

Coronary Artery Disease• Certified Family Residency

Program• Consumer Choice Quality

Leader Award – NRC Consumer Choice Award – 5 years in a row

• Physician’s Choice for Best Hospital in Treatment of Coro-nary & Stroke, 5280 Magazine

• Solucient “100 Top Hospitals”• Facility of Choice, American

Alliance of Healthcare• 1st paramedic program in

Colorado• 1st Cardiac Cath, CT & angiog-

raphy procedures in Colorado• 1st stroke telemedicine pro-

gram in Colorado (CO-DOC)• 1st Wingspan stent (Brain)• 1st LC Beads liver treatment

in Colorado• #1 hospital for organ donation

in CO and WY

SwedishHospital.com

Swedish medical centeracute care hospital foradults and pediatrics withLevel i trauma center501 East Hampden AvenueEnglewood, CO 80113

303-788-5000

executive Staffmary m. White, President & Chief Executive OfficerTrent Lind, Chief Operating OfficerKarleen Goerke, Chief Nursing Officer

Kathryn ashenfelter, Chief Financial OfficerLisa morris, VP, Human Resources

SWeDISH SOUTHWeST er

Open since late 2005, the Swedish Southwest Emergency Room (SWER) is a 24-hour, full-service emergency department. This facility is staffed by board-certified emergency physicians who work alongside nurses and technicians specializing in emergency medical care.

Additionally, patients have access to state-of-the-art tests through CT scan, X-ray, ultrasound, cardiac testing and

laboratory service, all of which are performed on site. Critically ill patients can be transported via ambulance or AirLife

helicopter, both of which serve SWER. Each year, SWER provides medical care for more than 22,000 patients from southwest Jefferson County and the surrounding areas. Many patients have enjoyed the quick turnaround as the average time from arrival to discharge isapproximately two hours.

Quick turnarounds mean an average of two hours from arrival to discharge

Swedish Southwest er6196 S. Ammons WayLittleton, CO 80123

303-932-6911

SwedishHospital.com

22

aIrLIFe

The Emergency Medical and Critical Care Transport Service of the HealthONE system, AirLife Denver was recognized as the 2010 international Air Medical Program of the year by the Association of Air Medical Services.

AirLife Denver provides air and ground critical care transport for both adult and pediatric patients in an eight-state region including Colorado, utah, Wyoming, Montana, Nebraska, Kansas, New Mexico and South Dakota. Established in 1983, AirLife Denver has been serving the metro Denver area and region for 28 years, completing more than 48,000 patients served. Each transport team includes two nurses who each have a minimum of five years emergency medicine and critical care experience. For our smallest patients, our Neonatal team includes a neonatal nurse practitioner. AirLife Denver’s commitment to

patient care and quality is second only to its emphasis on safety. unique and proven safety upgrades include custom aircraft design, the use of Night Vision Goggles, Global Positioning Systems, Terrain Avoidance Warning Systems and state-of-the art weather reporting. With more than 2,400 transports a year, AirLife Denver is one of the largest and busiest medical transport programs in the region providing service 24 hours a day.

28 years and 48,000 patients served

23

AirLife Services750 Potomac StreetSuite 201Aurora, CO 80011303-338-73381-877-2-GetAirLife

1-877-243-8247

It’s about the experience AirLifeDenver.com

accredited - commission on accreditation of Medical

Transport Services (caMTS)

2010 air Medical Program of the Year association of air medical Services

2010 Fast FactsTotal Patients Cared For 2,262

Bad Debt $278,405

Charity Care $181,078

Uninsured Discounts $378,893

Taxes (State and Federal) $556,532


cLInIc SerVIceS

HealthONE Clinic Services provides a wide spectrum of care including primary care, women’s services and 24 other medical and surgical specialties. These services are conveniently located throughout the metro Denver area. Our practices work in collaboration with the HealthONE hospitals to provide full circle care from within the practice setting to diagnostic, surgical, inpatient, outpatient, and recovery care for our patients.

HealthONE Clinic Services provides a wide network of physicians, practices and staff. Many of our pediatric physicians are on staff at HealthONE’s Rocky Mountain Hospital for Children across our system of hospitals. The Occupational Medicine and Rehabilitation clinics currently serve about 6,500 employers in the Denver metropolitan area. We provided more than 74,000 occupational medicine and rehabilitation visits in 2010. These clinics provide services to a wide range of industries from supermarkets to veterinarians to airlines to construction, municipalities and everything in between. All of these clinics have the convenience of Rehabilitation Services co-located with the occupational medicine clinics.

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Hospital1. North Suburban Medical Center & Rocky Mountain Hospital for Children at NSMC2. Presbyterian/St. Luke’s Medical Center; Rocky Mountain Hospital for Children at P/SL; & Spalding Rehab at P/SL3. Rose Medical Center & Rocky Mountain Hospital for Children at Rose 4. Sky Ridge Medical Center & Rocky Mountain Hospital for Children at Sky Ridge5. Spalding Rehabilitation Hospital 6. Swedish Medical Center & Rocky Mountain Hospital for Children at Swedish7. The Medical Center of Aurora & Rocky Mountain Hospital for Children at Aurora Ambulatory Surgery Centers1. Centrum Surgical Center2. Clear Creek Surgery Center3. Lakewood Surgical Center4. Lincoln Surgical Center5. Lowry Surgery Center6. Midtown Surgical Center7. Musculoskeletal Surgical Center8. North Suburban Surgery Center9. Rocky Mountain Surgery Center10. Rose Surgical Center11. Sky Ridge Surgical Center12. Urology Surgery Center of Colorado13. Red Rocks Medical Center Outpatient Imaging1. Applewood Imaging, A Department of North Suburban Medical Center 2. Centennial Medical Plaza3. Imaging at Red Rocks a Presbyterian/St. Luke’s program4. Imaging at Thornton a Presbyterian/St. Luke’s program5. Invision-Centrum6. Invision-Cherry Creek7. Invision-Golden8. Invision-Highlands Ranch9. Invision-Parker10. Invision at Rocky Mtn11. Invision-Southwest12. Invision-Swedish13. North Suburban Medical Center14. Park Center Imaging, A Department of North Suburban Medical Center15. Presbyterian/St. Luke’s Outpatient Imaging16. Rose Medical Center17. Rose Medical Center Outpatient Imaging at Lowry18. Sky Ridge Imaging Center at Lincoln Medical Center19. The Medical Center of Aurora20. The Medical Center of Aurora, North Sky Ridge Imaging Center at Castle Rock (Not shown on map, located south in Castle Rock)

Stand-Alone Emergency Department1. Centennial Medical Plaza2. Swedish Southwest ER

Radiation Oncology1. Radiation Oncology at Thornton2. Radiation Oncology at Red Rocks

Occupational Medicine/Rehabilitation Clinics1. Aurora Occupational Medicine/Rehabilitation Clinic2. Bryant Street Occupational Medicine/Rehabilitation Clinic3. Centennial Occupational Medicine/Rehabilitation Clinic4. Englewood Occupational Medicine/Rehabilitation Clinic5. LoDo Occupational Medicine/Rehabilitation Clinic6. North Suburban Occupational Medicine/Rehabilitation Clinic7. Northwest Occupational Medicine/Rehabilitation Clinic

HealthOne’s own Multi-

Specialty Medical Group

see detailed map on inside back cover



Licensed Beds N/A

Outpatient Visits 226,141


Bad Debt $42,896

Uninsured Discounts $357

Taxes (State and Federal) $776,249

Total Community Benefit $819,502

clinic Services4900 S. Monaco St.Suite 380Denver, CO 80237

303-788-2500

HealthOneclinics.com

aMBULaTOrY SUrGIcaL cenTerS

HealthONE’s 13 stand-alone Ambulatory Surgical Centers are conveniently located throughoutthe metro Denver area offering outpatient surgical procedures for everything from plastic surgery to minimally invasiveorthopedic procedures.

Our pleasant atmosphere and special pediatric-friendly facilities are particularly helpful in easing the fears of children. All of our centers are state-of-the-art, which allows us to offer a safe, convenient, high-quality alternative to inpatient hospitalization.

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High-quality alternative to being hospitalized


ambulatorySurgical centersadministrative Offices4900 S. Monaco St.Suite 380Denver, CO 80237

303-788-2500

HealthOneaSc.com

HeaLTHOne OUTreacH SerVIceS

HealthONE Outreach Services offers access to a vast array of resources requested by rural and outlying communities. HealthONE Outreach volunteers are highly skilled medical professionals withaccess to advanced medical technology. Our seven hospitals and 3,000 affiliated physicians have cared for generations of patients in communities both large and small.

HealthONE’s Outreach program serves the needs of rural residents of Colorado, Kansas, Nebraska, Montana, New Mexico, South Dakota, Texas and Wyoming by providing them access to specialty care when there is a demonstrated need within the community, preventing them from traveling to and visiting unfamiliar cities.

The program allows rural healthcare providers the ability to stay involved in the care and follow-up of their patients. HealthONE physicians and allied health professionals participate in 47 patient clinics – more clinics than any other hospital system in the Rocky Mountain region.

Additionally, Continuing Education has always been associated with the Outreach Program. In 2010, HealthONE physicians, nurses and allied health professionals offered 121 education opportunities across the region. Outreach volunteers lecture on many different topics including trauma, stoke, cardiology, orthopedics, neonatal, pediatrics and geriatrics

Outreach Servicesadministrative Offices4900 S. Monaco St.Suite 380Denver, CO 80237

303-788-2500

HealthOnecares.com

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HeaLTHOne IMaGInG

HealthONE has a comprehensive network of 28 outpatient imaging centers – hospital based, stand-alone, and in partnership with Invision/Sally Jobe – across the metro area and Castle Rock serving hundreds of thousands of patients. Our Imaging network offers full-service diagnostic radiology departments with advanced imaging technologies in all the latest modalities, including low-radiation devices. Just as important, our processes are highly protective to limit your exposure. HealthONE Imaging offers a variety of hours and same-day scheduling at many locations.

expertise for Superior readsHealthONE stands apart with board-certified radiologists fellowship-trained in bone & joint, neurologic, body, breast, and interventional radiology to provide the highest quality and most accurate evaluations of your exam. Additionally, our radiology teams continually improve the imaging processes to provide the best images with the lowest radiation. Each HealthONE facility is accredited by the Joint Commission and each Invision/Sally Jobe Center by the American College of Radiology – and only employ registered technologists and experienced staff.

Whether close to home or work, HealthONE Imaging offers easy access, comfortable settings and reliable communication with patients and physicians.

HealthOne imaging centersadministrative Offices4900 S. Monaco StreetSuite 380Denver, CO 80237

HealthOneimaging.com

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As a healthcare company, we take seriously our responsibility to contribute to a better quality of life for those we serve, and that includes the lives of our employees. We believe our success is dependent on a healthy work environment where caregivers, staff, administrators, physicians and volunteers are at the core of our patients-first culture.

HealthOne has been working hard to enhance the quality of life for our employees at work and at home. Our commitment to a healthy work environment includes a focus on five key areas: culture, leadership,voice, compensation/rewards and staffing. We know that by doing well in each of these areas, we will be able to provide the highest quality, most compassionate service to our patients.

We have made important accomplishments in these areas over the last several years. Our culture is grounded in a safe, caring workplace, where individuals are respected, valued and treated fairly.

We offer ample opportunities for employees to voice concerns and ideas for improvement through our Employee Advisory Groups, Open Door policy, and the annual Employee Survey.

We work hard to provide a healthy work environment that makes our hospitals and facilities a great place to work — places where employees can feel empowered to provide the best care possible and experience a rewarding career.

28HeaLTHY WOrk enVIrOnMenT

For careers at HealthOne go to: HealthOneJobs.com

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HealthONE Facilities

one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for all your healthcare needs one system for

administrative Offices4900 S. Monaco Street

Denver, CO 80237303-788-2500

HealthOnecares.com

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HealthONE 2010 Annual Report to the Community

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