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Hero Agro Project Report-Prince Dudhatra

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    Introduction

    The purpose of this business plan is to provide the reader with a comprehensive

    synopsis of Hero Agro Pvt. Ltd. and its plans of expansion. Hero PVC was

    established in 1997 in response to the consumer demand for discounted PVC

    products. The company manufactures and distributes a PVC pipes which is

    marketed as a high quality, but discount, alternative to the existing range of PVC

    products in the market.

    Hero Agro Pvt. Ltd. is a company that has glittering present and sparkling future.

    Within a comparatively shorter span of time, the company has scaled the high-

    scoring reputation in Quality Product of ISI marked U-PVC Pipes, ISI marked

    Plumbing Pipes, SWR Pipes, ISI marked Conduit Pipes, Blue Threaded Pipes as

    per ASTM-D-1785, which has touched deep dusty frontiers of rural and also

    macadamized horizons of Urban.

    Having been well-equipped with the ultra-modern plant and laboratory, coupled

    with professional management, well-harmonized experienced labors, enterprising

    experts, the Company has been manufacturing striking variety of pipes, duly

    tested, quite in tune with quality control standards.

    The uncompromising thrust and the inherent quality emphasis throughout the

    manufacturing and testing process, it has gained ISO 9002 the coveted

    international mark of quality.

    Nicely located besides Plot No. 2309 & 10, G.I.D.C. METODA it has deep

    potential to have flourishing marketing possibilities. As the company is striving to

    cater to the varied needs of its all valued customers, here the customer has to

    invest his confidence only, so as to acquire the unfailing quality-bound products of

    his choice.

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    Since its founding, the business has proven to have met the market needs and

    has generated an impressive supplementary income for the owner, Nileshbhai

    patel , a reputed and a popular businessman. Given the company's record of

    success the owner now intends to devote all of his attention to Hero Agro by

    managing the business full-time and expanding its reach by enhancing existing

    production capacity, adding an additional product line for PVC pipes and

    expanding the company's sales efforts.

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    Mission Statement

    The mission of Hero Agro is to provide consumers with, and to be the preferred

    brand for, medium as well as high quality PVC products at a reasonable price.

    Because of its small scale of operation and narrow focus, Hero Agro has been,

    and will continue to be, able to provide PVC products of equal or better quality

    than the major brands. Hero Agro will continue to market PVC pipes and plans to

    add a new range of PVC products to its product mix. These products will contain

    the same ingredients as the major PVC products and will have the same effects,

    yet will retail for about 10% lesser the price of existing brands.

    Hero Agro intends to increase its production capacity and expand its sales effort

    to include local discount retail chains, wholesale markets, agents and stockiest in

    the Massive City area. Eventually, the company will broaden its scope to include

    regional, then national distribution.

    Its typical customers are those quality conscious, yet frugal, consumers, many of

    whom are from lower-income families that seek to stretch their budgets wherever

    possible. Hero Agro intends to meet the needs of this broad segment of

    consumers through the provision of low cost, quality Products. The products will

    be marketed as such, with an emphasis on their quality to distinguish Hero Agro

    products from the more generic brands which emphasize price. In carrying out the

    above measures, Hero Agro expects to establish itself as a preferred brand in the

    market for PVC pipes for which a wide-range of consumers will come to recognize

    and trust.

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    Marketing Objectives

    Hero Agro has set as its marketing objectives expanding its local market share

    for U-PVC pipes to 7% and capturing a 5% local market share for Plumbing pipes

    in the first twelve months following expansion. The company will achieve its short-

    term objectives through an aggressive pull strategy, involving heavy advertising

    and promotions based on its themes of product salability, quality, reliability,

    effectiveness, affordability. The company's long-term goal is to capture a 1%

    share of the national market for each of its products within the next five years.

    This longer-term objective will be met by gradually relying more on brand identity

    and name recognition in the local market and shifting its advertising focus and

    marketing efforts to other regions of the country.

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    Required Capital

    In order for Hero Agro to successfully complete its plans for expansion, an

    investment of 20 lakhs will be required. The owner Nileshbhai patel will contribute

    10 lakhs of his own funds and is seeking a lender to provide the remaining 10

    lakhs. The business anticipates the terms of the loan to be 6 years with a 15%

    rate of interest that will be repaid in monthly installments.

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    Description of the Business

    Hero Agro currently manufactures lesser quantities of PVC pipes for a few local

    discount stores. The company intends to expand its manufacturing capacity for U-

    PVC pipes and will begin producing a line of PVC products.

    The company acquired its existing base of retail customers through industry

    contacts. The founder of Hero Agro Nileshbhai patel met the vice president of

    SPMA (Saurahtra Plastic Manufacturing Association) at a social gathering, and he

    urged Nileshbhai to go into business. This individual also provided Nileshbhai with

    the names of several purchasing agents for independent area local markets and

    discount stores. Many of these individuals expressed a desire to do business with

    a regional discount manufacturer which gave Nileshbhai the impetus to start a

    PVC pipe manufacturing operation.

    The results from the introduction of the company's lone product has been

    overwhelming, with Hero Agro unable to meet the local consumer demand for

    discount U-PVC pipes. Orders for U-PVC pipes exceeded capacity within the first

    three months of operation.

    The company's sales have increased fairly consistently over the last two calendar

    years, with some seasonal fluctuation. Peak sales for the PVC product are

    realized during the summer months. However, Hero Agro anticipates greater

    fluctuation in its U-PVC pipes sales. Summer months typically produce the largest

    sales volume for this product, and winter the lowest. Nonetheless, the product mix

    has been chosen, in part, to maintain revenues throughout each respective

    seasonal variation.

    Based on the demand for the current PVC products and strong interest in a

    similar HDPE products (which Hero Agro does not currently produce), the time is

    ripe for expansion. Given the company's ability to expand its production capacity

    and add a second product, Nileshbhai expects gross sales to exceed 2.5 crores in

    the first year of expansion.

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    History of the Business

    Nileshbhai patel founded Hero Agro in response a suggestion from a vice

    president of SPMA (Saurahtra Plastic Manufacturing Association). This person

    had mentioned Nileshbhai the potential for independent plastic companies to

    substantially undercut the prices of major plastic companies in manufacturing and

    selling products such as U-PVC pipes and PVC fittings. Nileshbhai realized the

    potential market for such products and decided to put his trading and

    manufacturing business backgrounds together to produce products catering to the

    discount end of the price spectrum.

    It was at this point that Hero Agro was set up as an independent PVC pipes

    manufacturing company owned and operated on a full-time basis, solely by

    Nileshbhai patel at Plot No.2309 & 10, G.I.D.C. METODA (Tal.:LODHIKA,

    Dist.:RAJKOT)

    Nileshbhai recognized that U-PVC pipes sales were vulnerable

    to heavy fluctuations in sales volume due to variations in seasonal demand. He

    thus chooses to begin his manufacturing operation with the production of PVC

    threaded pipes on a limited basis for trial purposes. Within two months, demand

    for the product from retail stores, local independent markets and wholesale

    stores, and other neighborhood retail stores doubled to the point where his small

    operation was running at near capacity. Within six months, demand had exceeded

    the limited production capability of both the company and Nileshbhai, himself,based on the time and resources available to him. Based on this success, the

    time is now ripe for Nileshbhai to concentrate all of his time and effort on the

    expansion full-time operation of Hero Agro .

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    Founder of the Business

    Nileshbhai patel has a retail shop Deepak and company for machinery parts and

    a showroom of sanitary wares. He held this position for 25 years, and used to

    earn for his family living with his father. His father was a farmer and left his

    farming ever since they came to the city for doing business.

    Nileshbhai received his B.SC. Degree in chemistry from Virani Science College at

    Saurashtra University. He worked with his father and had an experience of 25

    years for retail business. He is a partner in Sukhdev chemicals a chemical

    manufacturing company at Ankleshwar since 7 years. He also is a partner in RT

    flour mills at Junagadh since 15 years. After the success of Hero Agro Products

    Pvt. Ltd. manufacturing U-PVC pipes. Nileshbhai has recently started a new firm

    Deepak Blow Molding Pvt. Ltd. manufacturing LLDPE water tanks.

    Nileshbhais sweet statement ONE JUST NEEDS GUTS AND HE MAKES IT.

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    Regulations and Licensing

    The following permits and licenses were obtained in order for Hero Agro to

    commence business:

    Certificate of Incorporation (year 1996).

    Certificate of Sales Tax (year 1996).

    Certificate of Central Sales Tax (year 1996).

    Certificate of ISI (year 1998).

    Certificate of ISO (2000).

    All necessary licenses and permits to commence business, take production, make

    sales, etc. has already been granted to Hero Agro and its owner, Nileshbhai patel

    .

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    Market Definition

    The plastic markets are vast opportunities for existing and new companies. Hero

    Agro has been successful providing U-PVC piles at low prices for the end-users.

    This geographic area is represented by roughly a 100 kms radius from the

    company's location.

    According to the survey, the Saurashtra region contains approximately 10

    thousand buildings, 250 thousand tenements and 15 thousand farms at present.

    In addition, of the current statistics the building and tenements are about to get

    doubled with in five years. There are about 200 dealers dealing in different brands

    of U-PVC pipes in the Saurashtra region. Due to large population the

    development of the Saurashtra region is rapid. The dealers of the U-PVC pipes

    are about to increase. Although a large percentage of population residing in the

    Saurashtra region is between average and low income people U-PVC pipe users

    are only 30% of the total population. Over the next five years there will be over

    50% of the population using U-PVC pipes in the market. At present there are just

    a few cities and infinite villages in the Saurashtra region. In addition, the dealers

    and manufacturers for U-PVC pipe are about to increase up to 50% annually for

    the next five years. This is reflective of the region's concentration on the U-PVC

    pipe manufacturers. Manufacturing a low-priced U-PVC pipe could facilitate this

    growth, because more families could afford it.

    Current access to the U-PVC pipe for the users is due to the retail stores,

    wholesalers and dealers. After the survey Hero Agro has decided to increase its

    production capacity to achieve the targeted customers. Expansion of the business

    is a must for all the manufacturers of U-PVC pipes to achieve their market goals.

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    Market Segmentation

    Hero Agro s geographic market has been established. Given the small size of the

    company and fierce competition from large companies, Hero Agro s best strategy

    is to analyze the demographics of its potential end-users.

    Consumers

    The Hero Agro s customers have very specific demographics, found in the Hero

    Agro s Journal.

    Over 40% are farmers.

    Over 45% are builders.

    Average income is 20 thousand per month.

    50% of users belong to low families who have lower income.

    However, the Indian industry report indicates that by 2010, plastic users will

    reflect a normal distribution of the Indian population. Based on this projection,

    significant growth will be in the farmers, builders and lower income segments.

    Much of this growth will be supplied by the low-cost U-PVC pipes.

    With the growth of the plastic products, Hero Agro plans to target lower than

    average income areas with U-PVC pipes, threaded pipes and plumbing pipes.

    The market researcher will establish the top five cities in the area to segment. In

    addition, Hero Agro will be able to segment prior average income customers from

    its database and target those that live in these areas. These segments are less

    likely to own plastic products, but are very aware of their uses, especially given

    where they live. In addition, Saurashtra Plastic Market magazine reported that

    38% of galvanized pipe and HDPE pipe users who had heard of U-PVC pipes

    were considering buying one. According to the report, this was the largest

    segment interested in U-PVC pipes.

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    Market Research

    Nileshbhai identified the need for discount U-PVC pipes when a local discount

    store owner asked him to produce such products based on the demand from the

    consumers at his store. Contacting several additional independent store owners in

    the local area (local dealers, open market agents, and other retail shops);

    Nileshbhai found others interested in offering these items as well.

    The national market for discount plastic products is well documented. The

    National Journal of Business has reported that booming consumer interest in

    reliable value consumer products (such as those that open markets produce) has

    broadened to include plastic products as well. Finally, a recent edition of the

    Saurashtra Plastic Marketnamed the city area as a specific example of an areawhere demand for discount plastic products was currently far exceeding supply.

    The research Nileshbhai has performed has led to the conclusion that these

    trends will continue in a positive direction.

    Further research has identified distinct groups of consumers in the broad market

    for plastic products by which the market can be segmented. The market can be

    broken into three distinct segments. First, those price sensitive, lower income

    consumers who primarily purchase products based on the lowest available prices

    make up a growing percentage of the market for plastic products. Next, an also

    growing segment of middle income consumers tend to make purchasing decision

    based on value (the best quality at the best price). Finally, higher incomeconsumers, which make up a declining majority of the market, tend to be brand

    conscious in their buying behavior, meaning that they purchase products based

    on the perceived higher quality of major brands.

    Based on this market research and company forecasts, Nileshbhai has developed

    a winning strategy for capitalizing on the consumer demand for discount plastic

    products by effectively targeting certain segments of this market.

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    Target Market

    Consumers of U-PVC pipes and threaded pipes are similar enough to be

    considered as one target market. Thus, a dual product mix makes sense from a

    marketing perspective, apart from economic reasons. According to Industry

    Week magazine, the two largest customer segments for each product are

    dealers (who make purchases both for themselves and for their customers) and

    single individuals. For U-PVC pipes, there are also substantial sales to people

    with high quality occupations and those who are accustomed to low quality. Busy

    executives, farmers, and builders were cited as examples of individuals who make

    up this part of the market.

    More importantly, the company's market research has determined that the fastest

    growing market segment is the nice market composed of those individuals who

    prefer, and who give priority in their purchasing decisions to, discount products.

    This segment of the market for plastic products has been identified as those

    consumers whose primary consideration in purchasing decisions is the lowest

    available price. Further, the market segment consisting of those individuals whose

    primary purchasing decision revolves around value (i.e. the best quality for the

    best price) is also showing an upward growth trend as a percentage of the total

    market.

    These two growing market segments have been reflected in the trend in

    consumers preferences with regard to point-of-purchase decisions. While open

    markets and retail store chains continue to be the major sellers of plastic

    products, their market share has shown a declining trend. This decline is

    accelerating and is predicted to more substantially undercut their position in the

    market over the coming years. Discount stores, in the meantime, have shown a

    rapid increase in gross sales and a corresponding upward trend in their market

    share in contrast with the larger markets and store retailers.

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    Hero Agro expects to capitalize on this regional and nationwide trend toward the

    discount end of the product spectrum by expanding its capability to provide low

    cost products which meet the needs of low income and value conscious

    consumers, the two market segments the company intends to target.

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    Competition

    Plastic manufacturers for U-PVC pipes and threaded pipes are neatly divided into

    two distinct categories within the industry: Huge plastic manufacturers research

    and development companies who outsource their production requirements or who

    have in-house manufacturing facilities, and the small, independent pipe

    producers.

    The huge plastic manufacturers R&D companies capitalize on their substantial

    research and development capabilities. Their capital backing, brand recognition,

    advertising capabilities, sales budgets, and effective distribution channels keep

    their products on the shelves and in consumers' minds.

    The much smaller, independent pipe manufacturers typically have a minimal

    research and development function consisting primarily of labs used to analyze

    products other companies introduce. They are usually very small (less than 50

    employees), and have limited manufacturing facilities. They usually distribute

    locally or regionally, occasionally maintaining a regional account in another part of

    the country. These companies often compete on price due to the limited scope of

    their operations. Hero Agro fits into this industry cluster of independent

    manufacturers.

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    Product, Branding, Packaging

    Strategy

    The plastic product line is based on high quality and durability at a low price. The

    specific product will not contain any heavy objects nor will it require any cement to

    join the two parts. The plastic fittings required to join them are easily available at a

    local retail shop. The components used to assemble them are:

    Plastic pipes.

    Plastic fittings.

    Plastic solvent.

    Hero Agro s products are offered as a generic alternative to the higher priced

    more established and recognized brands. However, Hero Agro has a loyal

    customer following and maintaining this is imperative. The Hero Agro brand

    stands for quality and durability at low prices and represents the price sensitive

    customer who isn't willing to pay more for the same level of quality. Maintaining

    service and price / performance measures will facilitate the general brand

    strategy.

    The Hero Agro s U-PVC pipes will contain the Hero Agro s logo tag, as all their

    products do. In addition, the plastic bags used for packaging will contain the Hero

    Agro s logo in the center. This is an emerging trend and is expected to add brand

    recognition to the Hero Agro s label.

    The product strategy should address questions such as the following:

    What will be the main ("keystone") product attributes?

    What are the benefits (both functional and emotional) that we expect

    customers to derive from using our product?

    How do these attributes and benefits appeal to the target market and support

    the marketing position

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    What shall be the strategy for branding?

    How will the product attributes and benefits be represented in the branding of

    the product?

    What will be the specific strategies for packaging?

    Product container (shape, size, etc.)

    Colors

    Copy (the words, slogans, etc. we use to describe our product)

    Typefaces

    Designs

    Illustrations

    Physical environment

    How will the product attributes and benefits be represented in the packaging of

    the product?

    Are there any unique packaging requirements or issues to be resolved?

    Will there be any product variations? What? Why?

    If applicable, how will different product lines be distinct from each other?

    Are there any product characteristics that will be de-emphasized? Why?

    How?

    Will any products be eliminated from the current offering(s)? Which ones?

    Why?

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    Pricing Strategy

    Hero Agro s competitive advantage is offering quality and durability at low prices.

    The plastic industry has several price points, depending on the product and

    market. For U-PVC pipes of 4 kgs, the price point is low. When U-PVC pipes of 6

    kgs reach this point, consumer sales increase significantly. For ISI marked U-PVC

    pipes, the price point is high to medium. Low-priced U-PVC pipes, like those that

    Hero Agro currently provides, have price points from medium to low. A 5%

    volume discount and FOR is given to the retailers and dealers that buy direct on

    purchases of a truck load or more.

    The Plastic, a typical plastic magazine, and Plastic Today, a more technical

    trade publication, have consistently reported that high-price plastic products will

    not sell well until the price drops below the current prices. Currently, there are

    several options in the market, but they appear to be too expensive in relationship

    to the functionality they provide. Advances in plastic production and lower pricing

    for the plastics that make up the U-PVC pipes will allow Hero Agro to sell a

    complete quality U-PVC pipes starting from the low price. At this price point, the

    U-PVC pipes offered by Hero Agro are of medium category, not of high category.

    This makes it affordable to more households and farmers.

    Hero Agro will be able to continually reduce the price as the petroleum, and

    chemicals are reduced in price. Since the farmers do not require high quality U-

    PVC pipes, Hero Agro can sell low-cost U-PVC pipes to them with a discount. It

    is not necessary to offer the high-cost U-PVC pipes to the builders and

    households as medium quality U-PVC pipes would do with them. Hero Agro can

    continue to purchase low graded raw materials and chemicals so as to reduce

    their prices and to give discount to its customers.

    The U-PVC pipes can be fixed by plastic as well as galvanized fittings so as to

    make it easier and cheaper for the end user to buy them.

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    In accordance with Hero Agro s practice, the new U-PVC pipes will not be

    discounted for seasonality or type of buyer. However, some sort of volume

    discount price structure will be established prior to the product's introduction.

    The pricing strategy should address questions such as the following:

    Where we set our price in the price / value range?

    How we price our product / service (e.g. by the hour/day/week, by the unit of

    servicesingle, multi-pack, case, truckload, a set commission, a pre-

    determined fee, etc.)?

    What is our price structure? Shall we have a discount structure? If so, what is it?

    Will prices vary according to geographic regions?

    Will prices vary according to seasons?

    When and how shall we decide to raise / lower prices?

    When and how shall we decide to change discount structures?

    What is our level of pricing flexibility (short-term profit vs. long term goals)?

    What are our pricing terms and policies?

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    Distribution Strategy

    Hero Agro does all its manufacturing and administrative functions from its head

    office. The company will distribute its products through its current 3 channels:

    Direct Sales:

    Approximately 75% of Hero Agro s products are purchased directly and either

    packaged for customer pickup or direct transporting. This demand is created

    through local advertising, repeat business, and word of mouth. This channel is

    expected to also represent 75% of its product sales volume.

    Plumbers:

    Approximately 15% of Hero Agro s products are distributed through plumbers to

    small and medium builders and households. Local consultants are aware of the

    inexpensive quality products that Hero Agro offers and use their equipments

    while installing the U-PVC pipes to price-conscious customers. It is expected that

    less than 15% of its product will be sold through this channel.

    Distribution Channels:

    What are the available types of distribution channels?

    What are the desired types of distribution channels? Why?

    What kind of geographic coverage is required?

    How shall we penetrate the desired distribution channels?

    How shall we negotiate agreements between our company and the selected

    distribution channels?

    How shall we monitor distribution channels?

    How shall we ensure consistent product / service positioning and image

    throughout our channels?

    What information needs to be exchanged back and forth with our distribution

    channels?

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    How will information be exchanged?

    What will be the terms with each distribution channel (e.g. payment, financing,

    warranties)?

    Placement:

    Where will our locations be?

    Shall we add locations?

    Shall we purchase or lease?

    Should we use independent outlets?

    Manufacturer / Wholesale Firms:

    What shall we do to reach market coverage and / or shelf space goals?

    What stores shall we target and when?

    Shall we include our entire product / service line or one at a time?

    General:

    How shall we penetrate the market (i.e. market by market, greatest

    opportunity, simultaneous)?

    What shall we do to penetrate the market?

    Shall we use minimum order requirements?

    Shall we offer exceptions to the minimum order requirement?

    Shall we offer return privileges?

    How will orders be processed?

    How much inventory should be accumulated?

    Where that inventory should be warehoused?

    How and when should goods be transported?

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    Advertising Strategy

    Hero Agro operates on a minimal advertising budget using strictly print media.

    The company advertises daily in the Saurashtra regional newspapers, weekly in

    community newspapers, and periodically in local business publications. The

    advertising budget is 2% of gross sales and is planned to expand to 3% during

    the first 6 months of the plastic product.

    The advertising strategy should address questions such as the following:

    How will we use print, radio, and / or television ads?

    Shall we use other electronic media (e.g. videodisc, videotape, audiotape,

    etc)?

    How shall we exploit our logo or other characterizing motifs?

    How shall we use the packaging itself for advertising (e.g. bound or insert

    ads)?

    What kind of point of purchase actions shall we take?

    Shall we use signage (billboards, placards, or display signs)?

    Shall we utilize brochures, booklets, or related collateral?

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    Sales Promotion Strategy

    Hero Agro generally keeps its sales promotions to a minimum, since its strategy

    is to maintain everyday low cost pricing. To supplement advertising, Hero Agro

    provides its local retail channel brochures and product comparisons on reliability,

    service and price. In addition, Hero Agro provides the retailer with display logos

    and signs to differentiate its product line. With the introduction of the new plastic

    product, Hero Agro will run in-store demonstrations every other weekend for a

    period of 6 months in order to stimulate interest and demand for the product.

    During the demos, an Hero Agro T-shirts, hand-bags, key-chains, purses etc. will

    be given to the plumbers and retailers.

    The sales promotion strategy should address questions such as the following:

    Shall we run coupon or rebate programs this year?

    Shall we offer premiums, contests, or sweepstakes?

    How many give-away or samples shall we plan and for whom?

    Shall we use cross-offers or tie-ins?

    What kind of actions shall we take with trading partners?

    Shall we use allowances (trade-in, attractive financing, bonus quantities,

    volume discounts)?

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    Publicity and Public Relations

    Strategy

    Hero Agro s public relations budget is very small. Hero Agro encourages its

    employees to become involved in their community and to voluntery for local

    causes. The company provides employees with free T-shirts to wear and hand-

    bags to carry, displaying the company logo at events. In addition, Hero Agro

    sponsors retailers, wholesalers and plumbers little league team. Since the plastics

    are currently used the most in the market today, Hero Agro plans to agree the

    introduction of the U-PVC pipes with a new PR program involving public places.

    Hero Agro will participate in technology seminars and workshops to demonstrate

    how easily U-PVC pipes can be used.

    The publicity and public relations strategy should address questions such as the

    following:

    What public events we have planned (seminars, workshops, open houses,

    presentations)?

    Do we need formal and / or informal lobbying efforts?

    What press releases do we have planned and when will they be released?

    Shall we need outside assistance with your efforts?

    Shall we conduct facility tours?

    Should there be any speeches given to community or professional groups?

    Shall we produce a company news letter? Who else receives copies?

    What is the time table for our annual report?

    Shall we engage in sponsorship relationships?

    How shall we interact with our immediate and extended community?

    Do we have a volunteer or charity affiliation?

    What are our plans for charitable donations and in kind contributions?

    Shall we fund the arts?

    Shall we retain a public relations firm?

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    Strengths

    The main strengths of Hero Agro are as follows:

    Consistently deliver quality products that exceed service records of

    competitors' products.

    Strong word of mouth advertising among existing customers.

    Strong repeat business among consumers and business market segments.

    Niche distribution channel relationships. Hero Agro maintains loyal distribution

    with small retail outlets and local wholesalers through consistent product and

    service.

    On order sales. Hero Agro maintains a knowledgeable and courteous inside

    sales staff. The small size of the company requires job rotations from

    manufacturing to sales to transporting and receiving to supplier and inventory

    management. All employees know many aspects of the business which helps

    provide a better customer experience when ordering.

    Location. Hero Agro is located in the heart of the Metoda industrial estate and

    most of its employees live 10 kms of work. Living in the heart of the

    Saurashtras biggest industrial estate provides an added advantage to

    purchasing trends.

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    Weaknesses

    The main weaknesses of Hero Agro are as follows:

    Economies of scale. Hero Agro s low volume doesn't allow for large volume

    purchasing like its bigger competitors. This creates lower margins.

    Marketing budget. Hero Agro cannot afford expensive marketing and

    advertising campaigns.

    Small staff. Absenteeism and employee turnover severely affect the day to day

    operations and service levels for Hero Agro .

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    Opportunities

    The main opportunities facing Hero Agro include:

    High growth rate of U-PVC pipe users.

    Potential customers over the next five years are about to increase up to 50%.

    Continually increasing percentage of current and targeted customers will help

    in having multiple dealers, agents, wholesalers and retail shop customers.

    Saurashtra region has the highest concentration of startup firms in the Gujarat,

    many needing low-priced reliable U-PVC pipes and fittings.

    Current galvanized and HDPE pipe households will consider purchasing the

    U-PVC pipes because of its low price.

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    Threats

    The main threats facing Hero Agro include:

    Shifting technology risks. The high tech industry is dynamic and ever-

    changing. Although market studies predict incredible plastic user growth,

    growth rates may prove to be slower or new technologies may arise. Although

    Hero Agro maintains low inventory levels, the initial investment could be at

    risk or impede cash flow if the trends do not grow as expected.

    Current supplier might not offer the components necessary to produce U-PVC

    pipes. Switching suppliers can be costly and time-consuming, affecting service

    and price.

    New and up coming technologies could erode Hero Agro s market share

    through its specialization and engineering expertise.

    Consumers are becoming increasingly knowledgeable regarding plastic

    products and feel more comfortable servicing the U-PVC pipes

    themselves. Hero Agro s superior customer service may be less desirable in

    the future and Hero Agro will not be able to differentiate its products as

    effectively.

    Increasing commoditization of the plastic products. Plastic product prices have

    continually dropped. Hero Agro will need to stay competitive through efficient

    manufacturing and inventory control.

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    Resulting Issues

    The main issues that must be addressed by this plan include:

    Hero Agro has a stable market share and customer following. These

    customers are indicative of the current market of U-PVC and fittings.

    Hero Agro product differentiation strategy is low price and service. Employee

    retention is the key to maintaining production and service levels.

    The target segment does not currently own U-PVC pipes and is very price-

    sensitive.

    Hero Agro will need to frequently update its market analysis to ensure that U-

    PVC pipes growth projections are being realized and that it is properly serving

    this market with its product expansion.

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    Financial

    Nileshbhai has set two financial goals for Hero Agro :

    Increase Sales Revenue by 20% over last year by expanding product line.

    Increase Total Net Profit for the projected year by 17%.

    Description Last Year

    Mar-03

    This Year

    Mar-04

    Projection

    Mar-05

    Projection

    Mar-06

    Sales Revenue 3,75,00,000 3,50,00,000 4,00,00,000 6,00,00,000

    Sales Unit Volume 1,87,50,000 1,75,00,000 2,00,00,000 2,50,00,000

    Average Contribution

    Margin / Kg 47 50 46 44

    Total Fixed Cost 80,00,000 96,00,000 86,00,000 78,00,000

    Total Net Profit 6,00,000 12,00,000 20,00,000 30,00,000

    Average Profit Margin /

    Kg 1 1 1.5 2

    Return on Investment

    (ROI) 40% 25% 20% 10%

    Return on Assets (ROA) 12% 8% 6% 18%

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    Marketing

    Nileshbhai has set the following marketing goals for Hero Agro :

    Maintain current market share percentage in PVC product line as industry

    grows at 10%.

    Establish market share penetration in plastic category at same level as PVC

    product line.

    The following table (Marketing Goals) shows monthly marketing goals specifically

    related to the PVC product line.

    Description April

    2004

    May

    2004

    June

    2004

    July

    2004

    August

    2004

    September

    2004

    October

    2004

    November

    2004

    December

    2004

    January

    2005

    Overall

    Market

    Share 7% 5% 5% 3% 2% 2% 4% 6% 6% 5%

    Number of

    Products

    Available 7 7 7 7 7 7 7 7 7 7

    SalesClosure

    Rate 6% 5% 8% 10% 10% 7% 6% 6% 5% 6%

    Repeat

    Purchase

    Rate 1% 1% 1% 0% 0% 0% 0% 1% 1% 2%

    Number of

    Distribution

    Channels 4 4 4 4 4 4 4 4 4 4

    Number of

    Target

    Segments 1 1 1 1 1 1 1 1 1 1

    Number of

    Customers 15 18 13 8 9 7 10 12 14 14

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    Product

    Plastic pipes are the key to the future because they are built to last. They are

    corrosion and maintenance free in other words, totally reliable. And there are

    other advantages; they have a smooth inner surface and are very easy to joint.

    Moreover theyre light therefore easily handled, transported and installed.

    Per meter, plastic pipe system usually cost less than any other pipe system,

    especially when including installation costs in the comparison. This is because the

    low weight of plastic pipes, even in large diameters, means they can be handled

    manually rather than using expensive machinery. Add to this the case of jointing

    and lower installation costs result.

    Rigid PVC pipes have sufficient strength to withstand internal and external

    pressures, bend and impact. Thanks to its remarkable flexibility, the pipe is safe

    against both traffic loads and slight ground movements. Rigid pipes hate excellent

    non-aging property. The material does not age at all for long periods of time.

    Hero Agro pipes are a result of continuous research and development of higher

    quality and better performance PVC pipes. In the agricultural and industrial field,

    Hero Agro pipes have acquired an excellent reputation for its outstanding

    workability and functional versatility. Hero Agro is not a simple pipe and fitting

    manufacturer, but also undertakes the planning, design and installation of all

    kinds of pipelines. Come and consult Hero Agro on any problem you may have

    concerning pipes.

    The name Hero Agro is synonymous with good design, aesthetic appall, case of

    installation and efficiency in service when applied to rigid PVC pipes for

    agricultural and industrial pipe work systems.

    While the perception exists among consumers that discount products are not as

    effective, Hero Agro believes that a company such as it can further dispel this

    notion through clever advertising and promotion which will substantially broaden

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    its appeal among brand-conscious consumers. This strategy will effectively allow

    Hero Agro to become the brand of choice for the value-conscious consumer and

    potentially an even broader market segment.

    Hero Agro has and will continue to stress its proximity to local markets and its

    just-in-time inventory system as a method for enhancing delivery of orders and

    providing quality customer service. By continuing to focus on the local market,

    Hero Agro can fine tune its operations for both products and establish limited

    brand awareness before expanding its scope regionally and nationally.

    General Properties of PVC pipes manufactured by Hero Agro are as under:

    Light Weight: The weight of Hero Agro rigid PVC pipes are at least 1/5

    that of steel and 1/8 that of lead pipes. Such lightness facilitates handling,

    storage, transport and installation.

    Fire Retardant: Hero Agro Rigid PVC pipes do not support combustion

    therefore they are non-inflammable and are self-extinguishing.

    Rust & Corrosion Resistance: Metallic piping materials give way to soil

    corrosion but Hero Agro Rigid PVC pipes are not affected by liquid minerals in

    soil, bacteria, algae or fungi.

    Chemical Resistance: Hero Agro Rigid PVC pipes are highly resilient to

    Acids, Alkalis, Alcohols, Aliphatic solvents, various other r chemical and

    gases.

    Weather ability: Hero Agro Rigid PVC pipes are unaffected by humid or

    salty atmospheric conditions.

    Smooth Internal Bore: The smooth internal finish of the pipe ensures

    better flow properties compared to metallic or cement pipes.

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    Easy to Install: Hero Agro Rigid PVC pipes are installed by solvent jointing with

    solvent cement. It is the fastest and easiest method to produce good strong joints.

    Comparison of PVC with Galvanized, Cast, Asbestos and Cement Pipes

    Economic

    factors

    Galvanized

    iron Pipes

    (GL)

    Cast Iron Pipes

    (CL)

    Asbestos

    Cement

    Pressure

    pipes

    Rigid PVC

    pipes

    Economic

    advantages of PVC

    pipes

    Wight Heavy Heavy Lighter than

    CL but

    heavier than

    PVC

    Light, pipes

    weight 1/6th of

    CL & 1/6th of

    GL & 1/5th of

    AC

    Savings in handing

    and transportation

    costs, installation is

    easier

    Length

    In meters

    5-6 3-4 3-4 5-6 Less number of

    joints, Savings in

    installation tie and

    costs

    Inside Bore Rough Rough Smooth Mirror Like

    Smooth finish

    Less frictional loss,

    Saving in pumping

    costs

    Co-Efficient offlow (c) value

    100 Decreaseover a period

    of use

    100 for new pipe40-50 after 5 to

    10 years

    140 150-Remainsconstant

    throughout its

    life

    Better flow, Moredischarge of water

    25% more flow than

    GL pipes

    Resistance to

    corrosion

    Pipes are

    susceptible to

    (1) quality of

    water (2)

    aggressive

    soil conditions

    Pipes are

    susceptible to (1)

    quality of water

    (2) aggressive

    soil conditions

    Good Good

    Resistance to

    even strong

    acids, alkalis

    or salt

    solutions

    Longer life of the

    pipe. Low

    maintenance and

    replacement costs

    Installation

    technique

    Involves

    threading

    Cumbersome

    and time

    Easy when

    compared to

    CL

    consuming

    Very easy,

    simple and

    fast

    Reduces

    installation cost.

    Ensures speedy

    implementation of

    the scheme

    Material cost High Lower than GL Lower than

    CL, GL, 7 AC

    Greater savings in

    material cost. Total

    cost considerablyreduced due to

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    savings in both

    materials and

    installation cost.

    PVC Compound Mixing Ratio:

    Sr. No. Raw Material / Grade Weight in KG

    1 PVC Resin (K-6701 / K-6711) 50.000 Kg

    2 One-Pack (RP-602 / 603 / 604 / 605 / 617) 1.800 Kg

    3 Filler: CaCo3 (TC-301/DL-1030) 5.000 Kg

    4 U.V.Stabiliser (TiO2+0.4%Carban Black) 0.200 Kg

    5 Lubricant: (External: - Paraffin wax

    Internal: - Calcium stearate)

    0.500 Kg

    0.400 Kg

    PVC is available in the following grades:

    Unmodified grade

    Molding grade

    Extrusion grade

    Impact modified grade

    Plasticized grade

    Flam retardant grade

    Manufactures & Suppliers of PVC Resin:

    Reliance (K-6701)

    Finolax (FS-6701)

    IPCL (Indian Petrochemicals Corporation Limited)

    Additives: The additives needed to manufacture PVC pipes are:

    FILLER: Though fillers are primarily known for use for cost reduction, there are

    other important advantages that can be derived from fillers. Viz. increased

    rigidity and flexural modulus, increased hardness and density and increased

    fire retardancy. Thus fillers can be classified as non-functional/extender and

    functional depending upon role they play in PVC compounding. Of course non

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    functional fillers used primarily with a view to cost reduction also inadvertently

    act as functional filler

    Calcium Carbonate (CaCo3): The most widely used filler, both as an

    extender and functional filler, for PVC is calcium carbonate. It is available in

    three different forms, as pulverized limestone, as precipitated CaCo3 and even

    as marble dust. The first two are extensively used in PVC. Their surface

    treated forms are also substantially used to improve their homogeneity with

    PVC and overall processing at higher filler loading.

    Naturally occurring CaCo3 as chalk or limestone is good extender for cost

    reduction. It contains small concentration of MgCo3 and Fe2O3 and up to 1%

    Aluminum silicate. It imparts good whiteness to PVC compound.

    CaCo3 obtained form lime by chemical reaction is also widely used in PVC

    industry; through it is somewhat more costly than the limestone based CaCo3.

    Use of precipitated CaCo3 leads to increase in impact strength, rigidity,

    weathering resistance as well as good gloss and finish. They further help

    reduce the plate-out of lubricants and add to specific gravity of the compound.

    They have moreover higher absorption of plasticizers, stabilizers and fillers

    compared to natured CaCo3, having greater surface areas, due smaller

    volume of fillers.

    UV Absorbers: Light in the damaging wavelength range excites the PVC

    polymer molecules, in the sense of imparting excess energy sufficient to break

    bonds in the molecular chains: the free radicals formed as a result initiate, and

    participate in, the degradation process, which is accelerated by the presence

    of oxygen

    Whilst many heat-stabilizers and antioxidants provide a measure of protection

    against photolytic and photo oxidative degradation of PVC materials for

    outdoor use afford additional and complementary protection, in that they

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    absorb and dissipate the incident UV radiation essentially before it can initiate

    degradation, without themselves undergoing de-activating chemical changes.

    Titanium dioxide (TiO2): Titanium dioxide is a UV absorber; it is

    evident that increase in the amount of this pigment in the PVC compound willreduce the amount of degradation, which takes place when the PVC is

    attacked by damaging UV radiation.

    Carbon Black: As a constituent of plastics compositions carbon

    black can have three main functions. It may be incorporated to impart black

    color, or to improve to photochemical and thermal degradation, or to reduce

    electrical Resistivity. In the first two of these three applications the amounts

    added are relatively low (commonly a few phr), and the additive may be

    considered to function as, respectively, a pigment and a kind of stabilizer. The

    stabilizing effect is particularly utilized in some PVC compositions for outdoor

    use.

    Lubricant: Lubricants fall in to five categories:

    Metallic stearates,

    Fatty acid amides and ester,

    Fatty acids,

    Hydrocarbon waxes and

    Low molecular weight polyethylenes.

    PVC needs large concentrations of calcium stearate and hydrocarbon waxes,one serving as an internal lubricant and the other as external lubricant low

    molecular weight poly ethylenes are reported to be among the most efficient

    external lubricants available.

    Heat Stabilizer: PVC resins as such are very heat sensitive and have to be

    processed at low temperature and as such, heat stabilization is extremely

    important. Whatever Stabilization may be used, all of them have common

    function-to arrest or retard PVC degradation by:

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    Neutralizing hydrogen chloride atoms with other groups which are

    more stable.

    Exchange or displace labile chlorine atoms on the polymer chain

    with other groups of greater stability. Inactivate Stabilizer degradation products.

    Impact Modifiers: Most PVC products are at risk of possible damage by

    impact at some point during their lifetime, either through accidental hits or

    drops (e.g. PVC pipes during transport and installation; PVC containers in

    transport in transport and storage). Effective Modifiers have the following

    requirements:

    Must be insoluble in the PVC matrix and must have good adhesion between

    the continuous glassy phase and dispersed rubber phase.

    It should not adversely affect other properties like low permeability and low

    order of taste and odor.

    It must retain the elasticity at low temperatures particularly for the Outdoor

    applications in colder climates. It must have good thermal and light stability.

    Processing Aids: The polymers used as processing aids in PVC are of the

    following kinds:

    Acrylates and methacrylates (acrylic processing aids).

    Styrene / methacrylate copolymers. Acrylonitrile / butadiene / styrene (ABS) polymer.

    Styrene / acrylonitrile (SAN) copolymers.

    Poly--methylstyrene (PAMS).

    Processing aids are employed in rigid PVC compositions, in relatively low

    proportions to facilitate melt processing. The typical effects of their presence

    on the stock are:

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    Increased rate of homogenization and fusion, except in the case of

    lubricating processing aids which extend fusion time.

    Improved strength, cohesion and extensibility of the melt.

    Reduction of melt modulus and nerve, die-swell, and tendency to

    melt fracture.

    Increased melt viscosity.

    Tendency to increase torque and back-pressure in extrusion,

    attributed to the faster, higher-shear character of the fusion process.

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    Production

    Hero Agro purchases its raw materials and chemicals from reputed brokers in the

    Massive City area. These raw materials and chemicals are delivered to Hero Agro

    directly, and are kept in special sealed plastic bags and drums in a temperature

    controlled environment with specially secured locks. Only the engineers will has

    access to these raw materials and chemicals, as some of them are highly

    hazardous and expensive.

    First of all the quality controller checks the grade of the raw materials and

    chemicals, then the raw materials and chemicals are put into the compounded

    mixture. Here the raw materials and chemicals are compounded accordingly.

    After mixing a batch of either one of its products, the engineers will supervise the

    mixing efforts. Next, the raw materials and chemicals will be automatically loaded

    onto an attached mixer in a highly compressed state, where they will be mixed

    into a base.

    Second after the mixing process is over the raw materials and chemicals are put

    into the cooling tank. After the cooling process is over the final material is loaded

    into the whopper through a suction pipe with a spring. Here the raw materials and

    chemicals are mixed thoroughly and filtered so that no dirt or other materials are

    mixed with them.

    Third the extruder is heated for about 4 hours before it starts operating. The die is

    fixed on the extruder according to the size of the pipe needed to extrude. As the

    pipe flows out of the extruder through the die the vacuum process is started to

    keep the pipe in shape. Cold water is sprayed on the pipe to get the temperature

    down so that the pipe gets hard and solid. A chilling plant is associated with the

    sprays which chills the water after it is sprayed on the pipe.

    Finally the extrusion process is done and the pipe is ready to flow out of the

    extruder. As the pipe flows out of the extruder the tracking machine tracks the

    pipe and the pipe flow is continuous till it reaches to the cutter. An ink-jet printer is

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    kept in between the tracker and the cutter which prints the labels, name and the

    logo of the company on the pipe. The cutter while cutting the pipe moves to and

    fro. The cutter is ready to cut the pipe as the pipe gets up to 6 meters. The pipe

    after it is cut goes to the tilting machine where the pipe is set to rest.

    The pipes are now sent to the belling machine where the belling process is done

    according to their sizes. Where as some pipes are sent to the lathe machines

    where threading is done according to their sizes.

    There will be very few hazardous activities associated with the manufacturing

    process. The machinery is having double-locking mechanism which will not permit

    operation while they are open, and is having few moving parts on the outside.

    The only hazardous elements of machinery operated in Hero Agro design

    scheme will be the cutter which cuts the pipe as it gets to 6 meters. Rest all the

    activities are safe and secured.

    Nileshbhai after consulting with an insurance team and the ISO team has

    determined solutions for most of these problems. Special cover will be applied to

    the exterior of the machinery which will prevent burning, cutting and other injuries.

    Finally, employees will be instructed on the proper distances and safety

    precautions necessary when working around the cutter and will be educated on

    the lanes and speeds used by the cutter during those few times it will be in

    operation.

    Finally, given the company's willingness to take these precautionary measures,

    his insurance company has agreed to extremely reasonable workers'

    compensation rates which will cover all work-related injuries in Hero Agro s

    facilities.

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    Product Decisions

    Hero Agro considered several options for adding another discount plastic product

    to its product mix. However, the company chose to introduce a product that will

    have the greatest similarities to its existing U-PVC pipes in terms of production

    requirements, marketability, and consumer demand. Hero Agro has decided to

    add plumbing pipes, thus, limiting its product mix to two: U-PVC pipes and

    plumbing pipes.

    These two products are believed to be the ones with the highest profit margin

    within the plastic industry, based on the market research Nileshbhai has

    performed. As well, the solid forms of these two products make them suited to the

    same production equipment and similar processes. Both products can also be

    produced economically on a small scale. Finally, the consumer demand appears

    to be increasing for both of these products even faster than the market average

    for over-the-counter plastic products in general.

    While each of these two products fills an important market need, they do not

    compete against each other since they are designed to install at different places

    as required. These areas also have different seasonal patterns of sales. Market

    research shows that U-PVC pipes sales are skewed toward the winter months

    when water lever increases. By contrast, sales of plumbing pipes, while more

    consistent, are skewed slightly toward the summer months when water lever

    decreases. Since most plastic products can be easily reproduced, Hero Agro has

    the potential to expand its business by moving into other related product lines.

    Similarly, Hero Agro has the capability to use its manufacturing equipment and

    laboratories in a flexible manner, adapting its production processes and

    manufacturing focus accordingly.

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    Plant and Machinery

    Introduction: DGP WINDSOR KTS-140 twin-screw extruder (contra rotating) is

    used in a processing department of Hero Agro Products Pvt. Ltd. for making U-

    PVC pipes for potable water supply and plumbing purpose. With size range from

    20mm to 110mm outer diameter. It contains several parts like:

    Extruder.

    Sizing / Cooling Unit.

    Haul-Off Unit.

    Cutting Unit.

    Tilting Unit.

    Extruder:

    Screw:

    No. of screws: 2

    Screw Diameter: 65 mm

    L/D Ratio: 18: 1

    Torque max / screw: 130 Kg.m.

    RPM range: 4.5 to 45 rpm

    Speed Reduction: Through Windsor design primary, secondary gear box and

    V belts

    Heating:

    Barrel:

    No. of heating zones: 4

    Total capacity: 14.5 kW

    No. of cooling zones: In last two zones

    Temperature control: By anticipatory proportionating temperature controller

    Adaptor:

    Heating capacity: 3.5 kW

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    Temperature control: By anticipatory proportionating temperature controller

    Die:

    No. of heating zones: 5 Capacity of each zone: 5 kW (max)

    Temperature control: By anticipatory proportionating temperature controller

    Main Drive:

    A.C. Motor: 11.25kW (15HP)

    Speed: 150-1500 RPM

    Hopper Feed Unit:

    Hopper capacity: Volume 110Ltr or 70 Kg polystyrene

    Capacity to deliver: 150 Kg/Hr. PVC resin

    Thrust Capacity:

    Set of bearings on to give a safe working for barrel pressure of 3000 psi

    life of bearing at 3000 psi and 40rpm.

    Venting:

    Vent provided on barrel at 9.2 D from end of feed pocket.

    Vacuum Pump for Venting:

    Max. Vacuum: 24 Hg

    Suction capacity: 10cfm

    Total Wattage of Heater (Without Die):

    Heaters on barrel: 19.5 kW

    Drive Motors:

    Extruder: 11.25 kW

    Blower (main motor): 0.20 kW

    Hopper feed: 0.37 kW

    Lubrication pump: 0.75 kW

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    Barrel cooling blower: 0.75 kW

    TOTAL WATTAGE: 32.8 kW

    A.C. Supply:

    Voltage: 450 V 5%

    Frequency: 50 Hz 4%

    Main Drive: The main 15 HP A.C. motor with inverter control is accommodated

    within the base. The power from the motor is transmitted V belts & pulley.

    Gear Box Unit: The Drive from motor shaft is transmitted to the primary gearbox

    through V belts. Additional safety is ensured by shear pin arrangement that is

    mounted on input shaft of primary gearbox. This gearbox is connected tosecondary gearbox shaft by coupling. Secondary gearbox transmits power equally

    to two output shafts with desired direction of rotation i.e. contra rotating. All the

    gears are case hardened and ground to obtain high wear resisting properties.

    Screw: The screws are contra rotating which provides a positive displacement of

    the material and better mixing and greater output for a given screw diameter. The

    twin screws are made up of nitralloy steel nitride hardened and polished to ensure

    very smooth surface. The screw profile is designed taking care of the various

    parameters of plastic materials behavior during processing. It represents the

    most up-to-data concept in twin-screw extruders. The screw is made up of six

    sections all of which form an integral screw. The core depth of screw is kept same

    but the pitch and number and starts are different for each section to tale care of

    the processing requirements during the material movement, in them. Very close

    tolerances are kept between screws and barrel and in between two screws to

    minimize the back flow of material during processing. The screw speed can be

    read form speed indicator and current form Ammeter on remote control panel.

    The screws have a through hole drilled in the center, which is partly filled with

    thermic fluid and plugged. The thermic fluid takes away the excessive heat

    generated in the metering zone and gives it away to the cold material in the feed

    zone. Thus it helps to maintain the temp. of the screw uniform throughout its

    length. The screws have a hole provided in the center, which is partly filled with

    THERMIC FLUID and plugged. The fluid takes away the excessive heat

    generated n the metering section and gives it away to the material in the feed

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    zone and thus helps to maintain the temp. of the screw uniform throughout its

    length.

    Venter Barrel: The barrel is manufactured in sections and section and section

    are bolted in line at6 their mating flanges by a split C clamp. The barrel section

    are made of Nitralloy steel duly nitride hardened. A Vent-hole is provided for

    removal of volatiles by means of a vacuum pump. For easy of cleaning the barrel

    bores, the whole barrel assembly is provided with an arrangement to pull the

    entire assembly in the forward direction and then swing on the vertical axis so that

    the bores can be approached easily from both the front and rear ends. For the

    purpose of temperature control, the barrel is divided into four zones. Individual

    heating of each zone is by single-phase resistance heater and the associated

    thermocouples are housed in a separate control cabinet. The front section of the

    barrel is equipped with heaters and blower to provide for air-cooling in case of

    temperature overshoot. This system controls the frictional heat developed in the

    metering section of the screws. This is especially useful when processing RPVC.

    The rear barrel section is divided in to two zones-barrel zone 1 and zone 2 and is

    heated by ceramic heaters. The chute connecting the hopper feed unit to the

    barrel is Water Cooled. Rear barrel section has a flanged end, which is bolted on

    cradle. This section of barrel has an opening for venting out unwanted volatile

    from the plastic melt through the openings provided in the barrel. The heating in

    this section is done by ceramic heaters of zone 3. A blower is mounted on cover

    of the heater, air is circulated on that particular zone, when temperature there in

    overshoots above the set temperature.

    Feed Unit: Feed of material from the hopper to the Extruder Barrel feed pocket is

    controlled by the single-flight screw, driven by a sleeplessly variable speed DC

    motor. The screw picks up material from the hopper and conveys it to the hopper

    pocket. The screw speed is selected as per the processing requirements. The

    screw speed can be increased or decreased in synchronization with main motor if

    the extruder is running in AUTO mode.

    Vacuum System: The barrel is provided with devoiatising system. Two holes are

    provided on barrel one on each side to remove volatile gases. These two holes on

    barrel are joined by common junction block having a hole at the side, which is

    connected to vacuum pump via a filter. On top of this junction block two glass

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    windows are provided to view the quality of plasticizing during processing. A

    vacuum gauge is provided to check vacuum at the vent and a valve is provided to

    adjust the vacuum as required. To enable cleaning of filter during processing

    three gate valves are arranged in such a way that by operating them filter can be

    opened, cleaned and fitted. It is advised that this filter to be cleaned to avoid the

    filter getting chocked up.

    Die:A typical die for pipe extrusion consists of an outer member comprising the

    die ring/die body assembly, concentrically enclosing a mandrel (with a torpedo-

    shaped end on the inlet side) supported in position buy three or more legs of a

    spider. The internal annular gap between these two main components of the die

    is the flow channel for the melt. Appropriately shaped and dimensioned, it tapers

    conically towards the exit end, terminating in a parallel-sided annulus defined by

    the mandrel body and the die ring: it is this annulus which determines the cross-

    sectional dimensions of the tubular extrudate issuing from the die and hence to a

    large extent also those of the finished pipe, although the annulus is normally

    slightly oversized in relation to the pipe dimensions required, to allow for the

    effects of draw-sown and of the sizing/cooling operation. At the spider, the die

    channel is spanned radially, at intervals, by the spider legs. The reduction factor

    in the cross-sectional area of the channel between the spider and the die orifice

    (outlet), resulting from the conical taper, May-as a rough guide-is about 8: a high

    degree of reduction is necessary to ensure that the melt is considerably

    compressed, and thus enabled to knit thoroughly, after being divided by the

    spider legs. To the same end, the legs should be kept to a minimum size

    consistent with securing the necessary strength and rigidity of the mandrel

    mounting, and hence of the whole die assembly, and should be suitably

    streamlined. Failure of the melt to re-unite properly after passing round the spider

    legs can result in the presence of weld lines in the pipe, which may become

    failure sites under impact or pressure. Other considerations important in die

    design include the following. The die geometry is responsible for a substantial

    part of the backpressure generated in the extruder, and hence affects such

    important process feature influenced by the backpressure as energy

    consumption, extrusion rate, and the completeness of gelation of the PVC stock.

    The constructional factors principally instrumental in the generation of pressure in

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    the die are (a) the configuration and dimensions of the conically tapering section

    of the channel and (b) the length and cross-sectional area of the annulus: this

    length is usually referred to as the land length, and its ratio to the width of the

    aperture as the land length ratio, values of 8-12 are fairly typical for land length

    ratios of pipe extrusion dies. Obviously, the smaller the cross-section and the

    greater the land length, the higher the pressure developed. The die design must

    promote generation of backpressure at the appropriate level: sufficient to secure

    the required throughput and good gelation of the stock, but not so high as to result

    in excessive generation of frictional heat in the material or cause abnormal wear

    of screw thrust bearings. In relation to the throughput aimed at, the die channel

    volume and configuration must be such that the dwell time of the material in the

    die is optimized to ensure that the homogenized melt is uniformly distributed in

    the parallel-side annular gap which imparts its shape to the emergent pipe.

    Sizing / Cooling Unit:

    Technical Data:

    Vacuum Sizing Unit:

    Application: Vacuum sizing of PVC pipes

    Range: Min. O.D. 16 mm, Max. O.D. 160 mm

    Working center height: 1150 50 mm

    Axial movement on rails: 1800 mm

    Vacuum pump: 5 HP water ring vacuum pump

    Pressure boosting: 7.5 HP Monoblock pump

    Max Vacuum: 24(600 mm) of Hg.

    Electricity Supply: 415V, 3 Phase, 50Hz

    Water Supply: Flow rate = 17.8 LPS

    Head pressure = 20 meter

    Sizing (Calibration) Process: Sizing is an operation of cardinal importance in

    pipe manufacture, in that it finalizes the bore, or the outside diameter, and

    circularity of the pipe. It is performed n the hot tubular extrudate emerging from

    the die orifice. The four main methods of calibrating uPVC pipe are as follows:

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    Mandrel Sizing: An extended mandrel protrudes from the die and is cooled with

    circulating water. This system yields pipes with very smooth, calibrated bore, but

    can be troublesome to run and is less versatile than the other systems.

    Pressure Sizing: In this system the tubular extrudate passes directly into a metal

    tube (the sizing die or sleeve) having a bore equal to the OD required for the

    finished pipe. Air pressure is applied through the mandrel via one of the spider

    legs. The tube being extruded is sealed by means of a plug attached by a wire to

    the mandrel, and an internal pressure is built up sufficient to keep the pipe

    pressed against the metal tube (about 2lbf in-2). The tube is usually double-walled

    and cooling water is passed through the cavity. Such sizing dies are usually quite

    short (6-18 in) and the pipe being extruded passes directly from the die into a

    cooling bath.

    Vacuum tube Sizing: A similar arrangement to the pressure sizing die is used,

    but in this method a vacuum is applied to the outside of the extruded hot pipe via

    a number of small holes in the sizing tube. This obviates the need for a sealing

    plug.

    Vacuum ring and cooling tank: In this system the tubular extrudate is passed

    through a vacuum ring (a short vacuum tube) which affects the initial sizing of the

    pipe whilst cooling proceeds in a water bath kept under reduced pressure. The

    atmospheric pressure inside the pipe maintains its circularity during its passage

    through the bath. Modern vacuum sizing tanks can handle a range of pipe sixes,

    up to about 900mm diameter.

    Cooling Bath: High-velocity, finely atomized water sprays are used as the

    cooling medium in modern practice. Flooded immersion water baths are suitable

    only at very low take-off speeds otherwise inordinate bath lengths would be

    necessary to achieve the requisite heat transfer. In some modern take-off trains

    for the production of U-PVC guttering the extruded pipe can be slit longitudinally

    and post-formed in the cooling tank, the two halves forming guttering profiles of

    the desired shape.

    Construction and Functional Details: DGP WINDSOR Vacuum Sizing Tank

    Model VST-160/6V is a vacuum cum cooling spray bath suitable for pipes of

    thermoplastic materials ranging from 16 mm dial to 160 mm dia. The machine is

    simple and robust in construction and is placed on rails for mobility in the axial

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    direction. Adjusting screws are provided for center height adjustment. The

    machine is fitted with a 3.7 KW water ring vacuum pump for creation of vacuum,

    and a 5.6KW monoblock water pump to supply water to the spray pipes for pipe

    cooling. The tank is made with a 6 meters long vacuum chamber cum spray bath

    in order to cool the pipe sufficiently to avoid variation in the pipe outside diameter

    and ovality during traction, storage and subsequent handling. On the pipe entry

    side, the tank has provision of mounting former boxes suitable for various pipe

    diameters. The former box having slits at proper distance on its perimeter from

    which vacuum is applied to the outside surface of pipe. The hot pipe coming from

    the pipe die enters the former box and adheres to the internal surface of the

    former box due to the presence of vacuum inside the tank. A water trough is

    made in the vacuum chamber near former box. As the pipe passes through the

    rough maintaining contact with the internal surface of former box, its outer skin

    solidifies and takes the shape and size of former box. The cooling water sprays

    directed on the pipe cools the complete cross section of the pipe subsequently. At

    the exit end, pipe passes through a rubber ring held firmly between clamping ring

    and supporting thus ensuring vacuum seal.

    Haul-Off Unit: Technical Data:

    Pipe range dia: 16 mm to 110 mm

    Haul off speed: Refer speed chart.

    Effective length of track: 650 mm

    Center distance between: 1010 mm pulleys (drive & driven)

    Height of pipes center: 1200 mm Max line (adjustable by hand) 1060 mm Min

    Tracks: Rubber pads fixed on outside of endless Poly V belts

    Drive to individual track: From common main drive shaft and bewel gears.

    Drive: By A.C. Motor

    Drive motor: A.C. Motor of 1.5 KW capacity Speed range 1500-3000 rpm

    Connected load: Motor load: 1.5 KW, Supply: Single-phase 240V, AC 50 c/s

    with earth.

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    Speed Chart:

    Range Motor Speed Sprocket Teeth Gear Box

    Ratio

    Haul off Speed

    Mtrs. /minMotor Gear Box

    1 1500

    150

    21 76 70 2.80

    0.28

    2 1500

    150

    21 33 70 6.43

    0.64

    3 1500

    150

    23 17 70 14.0

    1.4

    Tube Traction Process: The main function of this equipment are to pull the pipe

    away from the die and through the sizing and cooling units at the required rate

    and in such a way that it is kept straight during calibration and cooling; it also

    feeds the cooled pipe forward to the marking and cutting sections of the line. The

    haul-off is usually of the caterpillar or pneumatic-tyre type, employing these

    elements to grip the pipe securely and impart the necessary traction. The haul-off

    speed is normally set slightly in excess of extrusion speed, to achieve the

    requisite degree of drawdown. As is largely self-evident, the wall thickness of the

    pipe will decrease with increasing drawdown, whilst the uniformity of the take-off

    rate is an important factor in wall thickness uniformity. For these reasons close

    controllability and fine adjustment of haul-off speed are of cardinal importance in

    the process.

    Construction and Functional Details: DGP WINDSOR Tube Traction Unit

    Model TTU-110 has been designed to meet the requirements of pipe haul off at

    the required surface speed, matching with the extruder outputs obtained. The

    machine is simple and robust in construction and is fitted with castor wheels andleveling bolts. The drive consists of a variable speed A.C motor, controlled by a

    full wave Thyristor controller. A chain drive connects the motor to a robust worm

    reduction gearbox, the output of which is given to the haul off tracks through a

    rigid coupling and bevel gear drive. The Thyristor controller for A.C. motor is

    housed in the base of the machine. As an optional feature the Potentiometer, for

    the change of haul off speed of the traction unit, can be mounted separately on

    the extruder base for the convenience of operation.

    Cutting Unit:

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    Technical Data:

    Specifications:

    Range of diameter: 16 mm to 110 mm

    Max Extrusion speed: 10Mtr. / Min.

    Cut length tolerance: about 4 to 5 mm

    Max No. of cuts: 6 / Min.

    Trolley stroke: 1100 mm

    Saw blade dia: 350 mm

    Saw motor: 1.5kW, AC, 3000RPM, 3 phases

    Optional:

    Swarf Collection Unit:

    Blower Type: Centrifugal

    Made: 28-160

    Capacity: 600 CFM

    Pressure: 6 WG

    Speed: 2800RPM

    Blower motor: 1.5kW, AC, 2880 rpm

    Cutting Process: Pipes are usually cut by so-called flying saws. A flying saw is a

    circular saw, which travels along with the pipe as it makes the cut. The saw is

    generally activated by a limit switch touched off by the end of the pipe when a

    desired length has passed under the saw position. On large pipes peripheral saws

    are used, which do not cut right across the pipe but move around the

    circumference, cutting through the well; such saws may be associated with a

    chamfering device.

    Construction and Functional Details: The tcu-110 (Tube Cutting Unit) is an

    automatic machine for cutting the plastic pipes to required length, which can be

    used for diameters from 16 to 110 mm. This machine has been so designed that it

    can be installed as part of an extrusion line so that continuously extruded pipes

    can be cut off to commercial lengths. The machine is available with a center

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    height of 1150 50 mm. The pneumatic and electrical panel is located on the

    base frame.

    Trolley Assembly: The trolley assembly contains trolley plate, which is made out

    of aluminum, on which clamp assembly and cutter assembly are mounted. Thetrolley plate is moving forward and backward on highly polished and hardened

    guide rods with the help of 4 Nos. linear bush bearings. For forward and backward

    movement of trolley, a pneumatic cylinder is provided and its speed can be

    regulating with help of pressure regulator, which are mounted on panel. In

    addition to control feed of trolley movement, 2 Nos. of F.C.V. are provided on

    pneumatic cylinder. A pipe guide tray with guide rollers are provided to guide the

    pipe up to fitting unit 2 Nos. guide blocks are mounted on trolley plate which guide

    the pipe before entering into the clamping assembly. The gaps between the guide

    blocks are to be adjusted according to pipe sixes.

    Clamp Assembly: Clamp assembly contains very few parts like aluminum

    casting cover with lifting handle and two Nos. cylinder mounting adjustable

    brackets. 2 Nos. cylinders are pressed the pipe on the trolley top plate with the

    help of rubber pad. According to pipe wall thickness clamping pressure can be

    regulate. Many types of clamps are used in clamping unit. Traditional clamps,

    Universal clamps, 3-arm universal clamps.

    Cutter Assembly: Cutter Assembly is mounted under top trolley plate. It contain

    cutter motor, saw blade, cutter cylinder etc, motor and cutter are mounted on

    motor plate which can be move up and down with the help of pneumatic cylinder.

    Two Nos. of adjustable limit switch are mounted on slotted plate and they are

    adjusted as per pipe size requirement. Outward stroke is restricted by limit switch

    and stopper bolt. Many types of cutter are used as saw in following fig.

    Swarf Collection: This assembly is an optional feature of this unit. This assembly

    contains blower, hose, and swarf collection unit and air filter. A swarf collection

    unit is joined to cutter protecting hood with the help of flexible duct. A blower

    sucks the valuable swarf from clamp assembly through cutter protecting hood,

    which is collected in swarf can be removed at regular interval from swarf

    collection unit through manhole.

    Pipe Tilting Unit:

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    Construction and Functional Details: The pipe-tilting unit receives cut pipe

    pieces from the Auto Saw and stacks them in a collection rack. The tilting

    operation can be matched to the extrusion speed and the cut length of a pipe so

    that in conjunction with the Auto Saw, cutting and stacking operations follow each

    other automatically in a cycle.

    Technical Data:

    Range of pipe diameter: 16 mm to 110 mm

    Tray Length: 6000 mm

    Tilting stroke/Min: 10

    Center height of extrusion: 1150 50 mmOperation sequence: The pipe coming from the Auto Saw moves in the tray.

    The front tip of the forward moving pipe presses the limit switch LS-1, which gives

    signal to Auto Saw motor for start of the cutting cycle. As the cutting of the pipe

    takes place, the Timer on the Auto Saw / Tilting unit receives Start signal. The

    timer period is to be set in such a way that the cut pipe piece can drop in the

    collection rack, when it is titled off from the tray. The timer period has to be

    adjusted to suit speed and cut length of pipe. The second timer (RTPN) provided

    on the Auto Saw / Tilting Unit acts as a delay timer. After tilting of the tray, the

    same should not return to its normal position unless pipe has dropped down. This

    holding time is to be set on the delay timer.

    Precautions: The pipe leaving the Auto Saw should enter the tray of Tilting Unit

    without getting deflected in any way. This means that the tray alignment and the

    tray height with respect to Auto Saw are to be maintained. The limit switch LS-1

    with flap type lever is to be adjusted according to the pipe diameter in such a way

    that on-moving pipe grazes along the lever and operates the switch. While

    adjusting the tray height according to pipe diameter, care should be taken to

    retain the tray. Horizontal and Symmetrical with respect to the plumb line.

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    Objectives and Strategies

    In introducing its new plumbing pipes to the local market, Hero Agro has set its

    objective at capturing a 5% local market share in 12 months following the

    product's roll-out. Further, it seeks to expand its local market share for U-PVC

    pipes from 5% to 7% as a result of the increased production capacity and

    aggressive marketing strategy associated with its expansion. In the longer term,

    the company will seek to capture 1% of the national market for each of its

    products by within the next 5 years.

    These objectives will be pursued through an aggressive pull strategy of

    advertising and promotions aimed at end-users of the Hero Agro s products. This

    approach is designed to stimulate demand at the retail level by promoting the

    products to consumers who will then seek to find the pipes on the shelves of the

    local retail stores. This strategy will be supplemented with direct sales push aimed

    specifically at purchasing agents of chain discount stores, with a secondary target

    of purchasing agents for local and regional markets and retail stores. This push

    strategy is intended to communicate a specific message about the Hero Agro

    products -- which the products will appeal to consumers more readily than

    products perceived as generic. A secondary message aimed at retailers will

    emphasize that their product will be delivered more quickly and more reliably than

    those of major corporations

    The products will be marketed as low-cost alternatives to the expensive off-the-

    shelf products sold by the big three major plastic companies. Since many of the

    potential retailers being targeted are already familiar with these products, Hero

    Agro will emphasize the unique selling features of its products.

    Finally, Hero Agro plans to use its growing customer base in the first two years to

    slowly expand its market concentration into other regions of the country. As the

    company grows and the marketing budget increases, Hero Agro will slowly

    capitalize on its brand recognition in it regional base in order to increase

    marketing and promotions activities in other regions.

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    Unique Selling Advantage

    The unique selling advantage of Hero Agro is its ability to induce both price-

    sensitive and value-oriented consumers to purchase its products through clever

    promotions and packaging. Hero Agro hopes to use its expansion as a

    mechanism to amplify these advantages substantially.

    While other companies are involved in the value plastic business, Hero Agro

    believes those companies have taken an improper approach to pac


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