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High Performance Teams
IKEA
Mikael Trolle16. October 2013
Mikael Trolle
MSc. in Physical Education and BiologyTechnical director of Top Volleyball DenmarkConsultant and Partner in High Performance Institute
Coach and advisor for -Danish Champions Holte IF Volleyball (1987-1996)Danish National Team Volleyball (1990-2003)The Royal Danish Ballet (since 2001-2004)TV Drama, Danish Television Channel One (since 2003-2006)Author of the book “Den Store Præstation”Scandinavia Airlines System, Novo Nordisk & Novozymes etc.
High Performance Institute - Our ILT™ concept
Inspiring individuals, teams and organisations
to understand their own performance
potential
MethodReal-life cases, conclusions and reports presented by
high performers
Learning individuals, teams and organisations
how to develop their performance potential
and capabilities
MethodWorkshop based on analyses of actual
challenges and how tocope. Facilitated by high-performers and
HPI staff
Training individuals, teams and organisations
to become high performing (a sustainable performance
culture)
MethodTargeted and structured
consulting/coaching programs facilitated by
high-performers and HPI staff
TRAININGLEARNINGINSPIRATION
The Team Definition
What kind of an team do we have?• Group or TeamTeamdefinitions:• Performance team• High Performance team • Excellent team• Virtuoso team
The goal is to clear the crossbar.Performance lies in how the crossbar is cleared.
PerfectionBusiness
PersistenceSportInnovation
Art
Pitfalls
Control ProductivitySystematic
Pitfalls
PlayfulArrogantMadness Imagination
Pitfalls
StubbornessDemandingRealistic
HIGHPERFORMANCE
BaselineThe High Performance Model
PPC
PPCCPP
High Performance Team
P1 P1
P2P2 Development vs. elimination
Development
Team behavior
Values and attitudeLeadership
Coaching and communication
Team cultureRoles, motivation and determination
FrameworkOrganization
The Performance House
PerformanceRules, Values, Behavior,
Motivation, Engagement & Communication
ManagementLeadership, Management and Coaching
The TeamRoles, motivation and determination
The FieldOrganization, Setting and Planning
Performance vs. Result
Deliberate Performance
Performance
Time
Practice
Deliberate practice
The Field
We wish to create a performance and learning environment• Organizational and physical framework• Maximal presence, focus, reflection and feedback• Control of ”external pressure”• Create “Rooms” for Performance, Learning and TrainingThe goal is to create framework for performance, development and training
The Team
We want to create roles and relations through communication and maximal understanding• Define the team – select for the right roles• Roledefinition when everybody is present• Mutual understanding of ”the map” of the team• Roundtable interaction and mutual inspiration• Focus on ”the good plays”• Secure and preserve real teamspirit
The Management
The teamleader sets the court and the cornerflags• The flags can be challenged by the team• The teammembers can not move the cornerflags• The court and roles should be defined, accepted and known by everybody in the team• Teammembers play on the court – not the coach.• The goal is to create mutual understanding - ”the meaning” and the ”grand will”
Performance
Anxiety Agitation FLOW
Worry Control
Apathy Relaxation Boredom
High
Middle
Low
Low Middle High
CHALLENGE
SKILL
”FLOW” creates motivation throughout the entire process.
High Performance Flow Theory ®After Mihaly Csikszentmihalyi
Performance requires engagement .... Job satisfaction doesn’t create performance by itself ....Engagement is characterized as (Gallup):• understanding what role you have.• understanding what is expected.• being able to do one’s best. • committing to doing what is expected.• feeling valued and acknowledged.
Performance and engagement
The High Performance Team Member
The excellent and attractive leader or team member:• Looks at himself as a coach, educator and developer.• Has high professional and personal skills.• Committed for the long term focusing on the process.• Looks at himself as part of the team – together we win.• Values people and their differences.• Loves his sport and his work as coach to others.• Human and therefore ready to admit his errors.• Trustworthy, firm and focusing on the goal. Acknowledges the individual’s need for:• Balance, role, development and understanding of values.
Performance CoachingAny Given Sunday
Al Pacino, actor
”Life is a game of inches”