Date post: | 27-Jun-2015 |
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6 STEPS TO ATTRACTING AND
HIRING TOP TALENT
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www.miles.ca
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Hiring Mistakes are Expensive
Cost of Mistakes Lost Customers/Employee Morale
Management Time Cost of Recruiting
Salary & Benefits Training Costs
Steve Jobs believed that hiring employees was the most important thing he did.
He personally interviewed over 5,000 people in his career.
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www.miles.ca
Establish Your Hiring Need
Develop a Recruitment Strategy
Screening & Selection
The Interview Process
Data Verification
Hiring Decision
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1. Establish Your Hiring Need
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Opportunity to review need.
Expected Outcomes.
Critical Requirements.
Job Description.
Characteristics
KnowledgeSkills
Requirement Must Have Represent Behaviour
Expert in Excel X Proven experience using advanced Excel applications
Sage 50 producing monthly Financial Reports
Proven experience
Payroll for - 50 employees using ADP
Proven experience
CPA Current membership – proven credentials
Sample Quantitative Requirements
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Characteristics
AbilitiesHow they perform on the job
Requirement Must Have Represent Behaviour
Flexibility X Handles multiple projects simultaneously
Works well under deadlines
Organized, manages priorities well
Sample Qualitative Requirements
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Expected Outcomes“What must the person accomplish for you to label them as a success?”
Process:
1. Determine three time frames2. List outcomes for first period3. Must be outcome
EXPECTED OUTCOMES
SHORT-TERM EXPECTATIONS
MEDIUM-TERM EXPECTATIONS
LONG-TERM EXPECTATIONS
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2. Develop a Recruitment Strategy
Where do I market my opportunity?
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3. Screening & Selection
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Resume screeningTelephone screening
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HIRING THE BEST EMPLOYEE FOR THE JOB IS A MANAGER SKILL
While A’s tend to hire A’s, B’s hire not just B’s, but C’s and D’s too. So if you compromise standards or make a mistake and hire a B, pretty soon you’ll have B’s, C’s, and even D’s in your company.” Eric Schmidt, How Google Works
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4. The Interview Process
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The best interview questions aren’t generic, they are matched to the skills required for the job.
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Use open ended questions Behavioural interview questions
• Step me through why your recommended a change in accounting software and what you did to manage your team through the change.
• How did you handle a problem employee on your staff?
• How did you manage the toughest deadline on your most recent project?
• Tell me about our firm and your vision for adding value?
• What motivates you?
• How did you handle the last client problem that came to your attention?
Managing Multiple InterviewsPurpose
To gain multiple perspectives and gather additional data while taking advantage of individual strengths.
Yes Hiring
ManagerInterview
Team Member
InterviewTeam
Member
InterviewTeam
Member
Meeting #1 Meeting #2
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5. Data Verification
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Data Verification
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6. Hiring Decision
Establishing Your Need
Recruiting Strategies
Screening
Telephone Screen
Review Resumes
Decision-making Process
Face-to-Face Interview
Second Interviews
Multiple Interviews
Reference Checks
Background Checks
Matrix Evaluation
Decision
Data G
atheringD
ata Evaluation
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Evaluation MatrixEvaluation Summary
Key✓= meets requirements+ = exceeds requirement-- = does not meet requirement
CANDIDATES REQUIREMENTS COMMENTS
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HERE THEY COME……
Hiring managers are increasingly favoring millennial candidates over older, Generation X candidates, for these three reasons:
http://www.elance-odesk.com/millennial-majority-workforce
Ambition.
Tech Skills.
Quick Study.
“No matter how good your product or service is, without great talent, your organization can’t compete.” Bill Gates