Hitachi Storage Adapter for VMware vCenter Operations ...This document is intended for operators (VM...

Hitachi Storage Adapter for VMware vCenter Operations Management Suite

Dashboard User’s Guide

Software Version

Getting Help

Contents

AS-312-06

FASTFIND LINKS

2

Hitachi Storage Adapter for VMware vCenter Operations Management Suite Dashboard User’s Guide

© 2014, 2016 Hitachi, Ltd. All rights reserved.

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Contents 3


Contents

Preface ................................................................................. 5

Intended Audience .............................................................................6 Product Version .................................................................................6 Release Notes ....................................................................................6 Revision Level ...................................................................................6 Related Documents ............................................................................7 Document Conventions .......................................................................8 Convention for Storage Capacity Values ................................................9 Getting Help .................................................................................... 10 Comments ...................................................................................... 10

Overview ............................................................................ 11

System Requirements ....................................................................... 12 Hardware Prerequisites ............................................................... 12 Software Prerequisites ................................................................ 12

Limitations and Considerations .......................................................... 13 When importing a dashboard ....................................................... 13

Product Package Contents ................................................................. 15

Importing Dashboards .......................................................... 19

Installing and running VMware Tools ................................................... 21 Collecting information using the Hitachi Storage Adapter ...................... 21 Importing a super metric .................................................................. 21 Applying a super metric .................................................................... 21 Importing a dashboard file ................................................................ 22

Displaying a Dashboard ........................................................ 25

Hitachi VM Performance dashboard .................................................... 26 Hitachi VM Performance dashboard file .......................................... 26

4 Contents


Hitachi VM Performance dashboard super metrics ........................... 26 Hitachi VM Performance dashboard configuration widgets ................ 26 Hitachi VM Performance dashboard interaction ............................... 28

Hitachi VM Capacity dashboard .......................................................... 28 Hitachi VM Capacity dashboard file ............................................... 29 Hitachi VM Capacity dashboard super metrics ................................ 29 Hitachi VM Capacity dashboard configuration widgets ..................... 30 Hitachi VM Capacity dashboard interaction .................................... 31

Hitachi TopN dashboard .................................................................... 32 Hitachi TopN dashboard file ......................................................... 32 Hitachi TopN dashboard super metrics .......................................... 33 Hitachi TopN dashboard configuration widgets ................................ 33 Hitachi TopN dashboard interaction ............................................... 35

Hitachi VM and Storage Relationship dashboard ................................... 36 Hitachi VM and Storage Relationship dashboard file ........................ 36 Hitachi VM and Storage Relationship dashboard super metrics ......... 36 Hitachi VM and Storage Relationship dashboard configuration widgets

.......................................................................................... 37 Hitachi VM and Storage Relationship dashboard interaction ............. 38

Troubleshooting ................................................................... 39

Troubleshooting super metric import errors ......................................... 40 Troubleshooting dashboard import errors ............................................ 41 Troubleshooting dashboard operation errors ........................................ 42 Error information for Customer Service .............................................. 42

Acronyms, Abbreviations, and Glossary ................................... 43

Preface 5


Preface

This document describes the prerequisites, import method, and display information for dashboards customized for the VMware vCenter Operations Manager to display Hitachi storage device performance information collected by the Hitachi Storage Adapter for VMware vCenter Operations Management Suite. This document does not describe how to configure the vSphere environment or the Hitachi storage system management software, nor does it describe how to install the Hitachi Storage Adapter, all of which are required prior to using the storage adapter dashboard. For assistance in completing the prerequisite system configuration, contact your vSphere environment administrator, Hitachi storage system management software administrator, or your VM administrator.

This document also includes troubleshooting information for issues occurring while using the Hitachi storage adapter. Your VM administrator can use the information contained in this document to pinpoint the cause of the issue. If the cause of the issue is on the Hitachi storage adapter side, contact Hitachi Storage Adapter support; however, if the cause is found in the vSphere environment or with the Hitachi storage system management software, contact the appropriate administrator to verify the environment, investigate the cause, and resolve the issue.

This preface includes the following information: • Intended Audience • Product Version • Release Notes • Revision Level • Related Documents • Document Conventions • Convention for Storage Capacity Values • Getting Help • Comments

6 Preface


Note The use of Hitachi Storage Adapter for VMware vCenter Operations Management Suiter and all other Hitachi Data Systems products is governed by the terms of your agreement(s) with Hitachi Data Systems Corporation.

Intended Audience

This document is intended for operators (VM administrators) of the vCenter Operations Manager user interface to verify performance and configuration of storage systems. This document is intended for users who are familiar with: • The basic operations of Microsoft Windows Server and Microsoft Windows • The basic operations of Linux • The basic operations of VMware vCenter Operations Manager • The basic operations of Hitachi Device Manager • The basic operations of Hitachi Tuning Manager

Product Version This document supports Hitachi Storage Adapter for VMware vCenter Operations Management Suite v01.4.0.

Release Notes

Release notes are on the documentation CD. Read the release notes before installing and using this product. They may contain requirements or restrictions that are not fully described in this document or updates or corrections to this document.

Revision Level

Revision Date Description

First edition February, 2015

Second edition April, 2015 Updated the descriptions with the new version release of Hitachi Storage Adapter for VMware vCenter Operations Management Suite. There are no changes to the dashboard.

Third edition June, 2015 Updated the descriptions with the new version release of Hitachi Storage Adapter for VMware vCenter Operations Management Suite. There are no changes to the dashboard.

Fourth edition September, 2015 Updated the descriptions with the new version release of Hitachi Storage Adapter for VMware vCenter Operations Management Suite. Added a new dashboard file. Updated the existing dashboard file.

Fifth edition October, 2015 Updated the descriptions with the new version release of Hitachi Storage Adapter for VMware vCenter Operations Management Suite. There are no

Preface 7


changes to the dashboard.

Sixth edition June, 2016 Updated descriptions with the new version release of Hitachi Storage Adapter for VMware vCenter Operations Management Suite. There are no changes to the dashboard.

Related Documents

Documentation relating to this product are listed below.

Hitachi documents: • Hitachi Command Suite Administrator Guide • Hitachi Command Suite Installation and Configuration Guide • Hitachi Command Suite Messages • Hitachi Command Suite Tuning Manager Agent Administration Guide • Hitachi Command Suite Tuning Manager API Reference Guide • Hitachi Command Suite Tuning Manager Hardware Reports Reference • Hitachi Command Suite Tuning Manager Installation Guide • Hitachi Command Suite Tuning Manager Server Administration Guide • Hitachi Command Suite User Guide • Hitachi Storage Adapter for VMware vCenter Operations Management Suite

User's Guide

• Hitachi Virtual Storage Platform G1000 Open System Configuration Guide/ Mainframe System Configuration Guide

• Hitachi Virtual Storage Platform G200/G400/G600/G800 System Configuration Guide

• Hitachi Virtual Storage Platform Open System Configuration Guide • Hitachi Unified Storage VM System Configuration Guide

VMware documents:

• VMware vCenter Operations Manager 5.8 • VMware vSphere ESXi and vCenter Server 5.1 • VMware vSphere ESXi and vCenter Server 5.5 • VMware vSphere ESXi and vCenter Server 6.0

8 Preface


Document Conventions

This document uses the following typographic conventions:

Convention Description

Bold • Indicates text in a window, other than the window title, including menus, menu options, buttons, fields, and labels. Example: Click OK.

• Indicates emphasized words in list items. Italic • Indicates a document title or emphasized words

in text. • Indicates a variable, which is a placeholder for

actual text you enter or text provided by the system. Example: pairdisplay -g group (For exceptions to this convention, see angled brackets.)

screen/code (monospace) Indicates text displayed on screen or text that you enter. Example: # pairdisplay -g oradb

<> angled brackets • Indicates variables in the following scenarios: Variables are not clearly separated from the surrounding text or from other variables. Example: Status-<report-name><file-version>.csv

• Variables in headings. [ ] square brackets Indicates optional values. Example: [a | b]

indicates that you can select a, b, or nothing. { } braces Indicates required or expected values.

Example: { a | b } indicates that you must select either a or b.

| vertical bar Indicates a choice between two or more options or arguments. Examples: [a | b] indicates that you can select a, b, or nothing. { a | b } indicates that you must select either a or b.

_ (underlined text) Default value

This document uses the following iconographic conventions to draw attention to information:

Preface 9


Label Definition

Note Calls attention to important and/or additional information.

Tip Provides helpful information, guidelines, or suggestions for performing tasks more effectively.

Caution Warns the user of adverse conditions and/or

consequences (for example, disruptive operations).

WARNING Warns the user of severe conditions and/or consequences

(for example, destructive operations).

Convention for Storage Capacity Values

Physical storage capacity values (for example, disk drive capacity) are calculated based on the following values:

Physical Capacity Unit Value 1 kilobyte (KB) 1,000 (103) bytes 1 megabyte (MB) 1,000 KB or 1,0002 bytes 1 gigabyte (GB) 1,000 MB or 1,0003 bytes 1 terabyte (TB) 1,000 GB or 1,0004 bytes 1 petabyte (PB) 1,000 TB or 1,0005 bytes 1 exabyte (EB) 1,000 PB or 1,0006 bytes

Logical storage capacity values (e.g., logical device capacity) are calculated based on the following values:

Logical Capacity Unit Value 1 block 512 bytes 1 cylinder Mainframe: 870 KB

Open-systems: OPEN-V: 960 KB Others: 720 KB

1 KB 1,024 (210) bytes 1 MB 1,024 KB or 1,0242 bytes 1 GB 1,024 MB or 1,0243 bytes 1 TB 1,024 GB or 1,0244 bytes 1 PB 1,024 TB or 1,0245 bytes

10 Preface


Logical Capacity Unit Value 1 EB 1,024 PB or 1,0246 bytes

Getting Help

The Hitachi Data Systems Support Center staff is available 24 hours a day, seven days a week. To reach us, please visit the support Web site for current telephone numbers and other contact information: http://www.hds.com/services/support/. If you purchased this product from an authorized HDS reseller, contact that reseller for support.

Before calling the Hitachi Data Systems Support Center, please provide as much information about the problem as possible, including: • The circumstances surrounding the error or failure. • The exact content of any error message(s) displayed on the host

system(s).

Comments

Please send us your comments on this document: [email protected]. Include the document title, number, and revision level (for example, -07), and refer to specific section(s) and paragraph(s) whenever possible. All comments become the property of Hitachi Data Systems Corporation.

Thank you!

http://www.hds.com/services/support/

mailto:[email protected]

Overview 11


Overview

The Hitachi Storage Adapter dashboard is a VMware vCenter Operations Manager dashboard customized to display Hitachi storage system performance information collected by the Hitachi storage adapter. Each dashboard view is described in Displaying a Dashboard.

The system requirements, limitations, and product package contents are described below.

System Requirements Limitations and Considerations Product Package Contents

12 Overview


System Requirements

The prerequisite system requirements that must be met to import and display the expected information on the dashboard is described below.

The storage adapter dashboard requires that the Hitachi Storage Adapter be installed and is operating normally; thus, all system requirements for the Hitachi Storage Adapter must be met as described in the Hitachi Storage Adapter for VMware vCenter Operations Management Suite User’s Guide.

Hardware Prerequisites

Refer to the Hitachi Storage Adapter for VMware vCenter Operations Management Suite User’s Guide.

Software Prerequisites

The requirements which are not described in the Hitachi Storage Adapter for VMware vCenter Operations Management Suite User's Guide are described below.

Hitachi Storage Adapter for VMware vCenter Operations Management Suite

The Hitachi Storage Adapter for VMware vCenter Operations Management Suite must be installed and the performance information already collected.

Table 1-1 Hitachi Storage Adapter for VMware vCenter Operations Management Suite

# Software Remarks

1. Hitachi Storage Adapter for VMware vCenter Operations Management Suite v01.4.0.

VMware Tools

Some dashboards refer to VM metrics were created by VMware Tools. Accordingly, VMware Tools must be installed and operated on the virtual machine that VMware vCenter Operations Manager monitors. For the details about the metrics, see Displaying a Dashboard. The table below lists the software requirements for VMware Tools.

Table 1-2 VMware Tools

# Software Remarks

1. VMware Tools from VMware ESX/ESXi 5.1 Update 3b Required software to acquire metrics of VM.

2. VMware Tools from VMware ESX/ESXi 5.5 Update 3b

3. VMware Tools from VMware ESX/ESXi 6.0 Update 2

Overview 13


Limitations and Considerations

When importing a dashboard

Metric collection

Make sure that all the metrics to be displayed in a dashboard have been collected before importing the dashboard. See Displaying a Dashboard for descriptions of each dashboard view.

Note There must be one or more datastores by Dynamic Provisioning Volume within the vSphere environment that is being monitored. If all datastores are created with Physical Logical Devices, dashboards cannot be applied.

Dashboards requiring VMware Tools

Table 1-3 lists the dashboards which require VMware Tools for displaying normally.

Table 1-3 Dashboards requiring VMware Tools

# Required Dashboard Name

1. X Hitachi VM Performance

2. X Hitachi VM Capacity *

3. - Hitachi TopN

4. X Hitachi VM And Storage Relationship

Note *Monitoring of one or more Windows operating systems running on virtual machines in

the vSphere environment is required.

14 Overview


Dashboards requiring super metrics

To display the dashboard normally, Table 1-4 lists the dashboards which require super metrics, the super metric file name to import and the super metric name which displays on the screen after import.

Table 1-4 Dashboards which require super metrics

# Dashboard Name Super Metric File Name Super Metric Name Applicable Resource

Kind 1. Hitachi VM Performance - - -

2. Hitachi VM Capacity Hitachi_Datastore_Usage.xml Hitachi Datastore Usage (%) Datastore

3. Hitachi TopN Hitachi_Pool_IO_Density.xml Hitachi Pool I/O Density Dynamic Provisioning Pool

4. Hitachi VM And Storage Relationship

- - -

Overview 15


Product Package Contents

The product package contents of the CD are shown below. The files on the CD are described in Table 1-5.

Note * xx.y.z represents the file version number.

Volume label: SA044-xx_y_z manual

vcops MK-92ADPTR066-xx.pdf AS-312-XX.pdf

vrops MK-92ADPTR081-xx.pdf MK-92ADPTR082-xx.pdf

program

vApp vcops

Hitachi-StorageAdapter-vcops-setup(xx.y.z)-01.pak dashboard

HitachiTopN-Dashboard.xml HitachiVMCapacity-Dashboard.xml HitachiVMPerformance-Dashboard.xml HitachiVMAndStorageRelationship.xml

supermetrics Hitachi_Datastore_Usage.xml Hitachi_Pool_IO_Density.xml

vrops

Hitachi-StorageAdapter-vrops-setup(xx.y.z)-01.pak dashboard

HitachiTopN-Dashboard.json HitachiVMCapacity-Dashboard.json HitachiVMPerformance-Dashboard.json HitachiVMAndStorageRelationship.json

supermetrics Hitachi_Pool_IO_Density.json

16 Overview


Table 1-5 CD Files

# File Description

1. MK-92ADPTR066-xx.pdf Hitachi Storage Adapter for VMware vCenter Operations Management Suite User’s Guide

2. MK-92ADPTR081-xx.pdf Hitachi Storage Management Pack for vRealize Operations User's Guide

3. AS-312-xx.pdf Hitachi Storage Adapter for VMware vCenter Operations Management Suite Dashboard User’s Guide

4. MK-92ADPTR082-xx.pdf Hitachi Storage Management Pack for vRealize Operations Dashboard User's Guide

5. Hitachi-StorageAdapter-vcops-setup(xx.y.z)-01.pak Install file of the Hitachi Storage Adapter for VMware vCenter Operations Management Suite

6. Hitachi-StorageAdapter-vrops-setup(xx.y.z)-01.pak Install file of the Hitachi Storage Management Pack for vRealize Operations

7. HitachiTopN-Dashboard.xml Hitachi TopN Dashboard for Hitachi Storage Adapter for VMware vCenter Operations Management Suite

8. HitachiVMCapacity-Dashboard.xml Hitachi VM Capacity Dashboard for Hitachi Storage Adapter for VMware vCenter Operations Management Suite

9. HitachiVMPerformance-Dashboard.xml Hitachi VM Performance Dashboard for Hitachi Storage Adapter for VMware vCenter Operations Management Suite

10. HitachiVMAndStorageRelationship.xml Hitachi VM And Storage Relationship Dashboard for VMware vCenter Operations Management Suite

11. Hitachi_Datastore_Usage.xml Hitachi Datastore Usage super metric file for Hitachi Storage Management Pack for vRealize Operations

12. Hitachi_Pool_IO_Density.xml Hitachi Pool IO Density super metric file for vCenter Operations Management Suite 5.8

13. HitachiTopN-Dashboard.json Hitachi TopN Dashboard for Hitachi Storage Management Pack for vRealize Operations

14. HitachiVMCapacity-Dashboard.json Hitachi VM Capacity for Hitachi Storage Management Pack for vRealize Operations

15. HitachiVMPerformance-Dashboard.json Hitachi VM Performance Dashboard for Hitachi Storage Management Pack for vRealize Operations

16. HitachiVMAndStorageRelationship.json Hitachi VM And Storage Relationship Dashboard for Hitachi Storage Management Pack for vRealize Operations

Overview 17


Table 1-5 CD Files

# File Description

17. Hitachi_Pool_IO_Density.json Hitachi Pool IO Density super metric file for Hitachi Storage Management Pack for vRealize Operations

18 Overview


Importing Dashboards 19


Importing Dashboards

This chapter describes the import procedure for the dashboard.

Installing and running VMware Tools Collecting information using the Hitachi Storage Adapter Importing a super metric Applying a super metric Importing a dashboard file

20 Importing Dashboards


A flowchart of the import procedure for the dashboard is shown in Figure 2-1. Each procedure is described below.

Figure 2-1 Dashboard import procedure

2 Installing and executing VMware Tools

Install VMware Tools on VM for the monitoring target and execute it.

4 Importing super metrics Import super metric file to vCenter Operations Manager.

1 Confirming requirements

Confirm system requirements.

3 Collecting by Hitachi Storage Adapter

Create Hitachi Storage Adapter instance and start collecting of the performance information.

5 Applying of super metrics Apply super metric to a resource.

6 Importing a dashboard file Import a dashboard file.



Installing and running VMware Tools

Because some dashboards refer to metrics created by VMware Tools, when you use the dashboard, you must install and run VMware Tools on the virtual machine that the VMware vCenter Operation Manager is monitoring. For dashboards requiring installation and running of VMware Tools, see When importing a dashboard. For the installation method of VMware Tools, refer to the installation and setup guide for the vSphere environment.

Collecting information using the Hitachi Storage Adapter

Most of the information on the dashboard is collected by the storage adapter. Accordingly, the storage adapter is installed on the vCenter Operations Manager, a storage adapter instance is created, then the collection of the performance information of the target storage system is started. See the Hitachi Storage Adapter for VMware vCenter Operations Management Suite User's Guide for the installation method of the Hitachi Storage Adapter and the creation of a Hitachi Storage Adapter instance.

Importing a super metric

Some dashboards use super metrics. Accordingly, when you use the dashboard, you need to import super metrics and allocate it to the designated resource in advance. For dashboards requiring importing and allocating of super metrics, see When importing a dashboard.

The import method of super metrics is shown as follows. 1. Log in to Custom UI (https://<IPaddress>/vcops-custom/) of vCenter

Operations Manager with administrator’s account. 2. Select ENVIRONMENT from the top menu and select SUPER METRICS...

from the displayed drop-down list. The Super Metrics window is displayed.

3. From the Super Metrics window, Select Super Metric Editor tab and click Import. The Import Super Metric window is displayed.

4. Specify a super metric file with the Browse button in Super Metrics window, and click Import button. See When importing a dashboard for the Super Metric to Import.

5. Click OK in the Super Metrics window. The Import Super Metric window is closed and the imported super metrics name is displayed.

Applying a super metric

Super metrics are applied to the resource in order to collect the imported super metrics. The procedure for applying super metrics to the resource is shown below.

22 Importing Dashboards


1. Login to Custom UI (https://<IPaddress>/vcops-custom/) of vCenter Operations Manager with administrator’s account.

2. Mouse over ENVIRONMENT in the Top menu. and select SUPER METRICS from the displayed drop-down list. The Super Metrics window is displayed.

3. From the Super Metrics window, select Package Editor tab and click Add New Super Metric Package icon. The Super Metric Package Info is displayed in the Super Metrics window.

4. Input a Super Metric Name as shown in Table 1-4 in the Package name field on the Super Metric Package Info area. Also, select the checkbox to the corresponding super metric in the Super Metric to Configure field.

5. Click OK on the Super Metric Package Info area. 6. Click OK on the Super Metrics window. The Super Metrics window

disappears. 7. Mouse over ENVIRONMENT in the Top menu and select ENVIRONMENT

OVERVIEW from the displayed drop-down list. The ENVIRONMENT OVERVIEW is displayed.

8. Select Resource Kinds on the left pane, expand the list of resource types. 9. Select the resource type to apply it to the super metrics from the expanded

list. The Resource of the selected Resource type is displayed in the right pane. See Table for the applicable Resource type.

10. Select all resources from the right side panel of the list tab. 11. Click Edit Resource in the upper side of the resource list. The Resource

Management window is displayed.

12. After checking the Super Metric Package option, select the package created in the previous step from the drop-down menu.

13. Click OK. The Resource Management window is closed. 14. Mouse over ENVIRONMENT in the Top menu, and select

CONFIGURATION > RESOURCE KIND DEFAULTS from the displayed drop-down list. The Manage Resource Kind Defaults window is displayed.

15. Select the resource type applying the super metrics from the list. Select the package which was created in the previous step from the drop down menu of Super Metric package

16. Click OK. The Manage Resource Kind Defaults window is closed.

Importing a dashboard file

The dashboard file must be imported to display the defined dashboard in the dashboard window. The dashboard file import procedure is shown below.

1. Login to Custom UI (https://<IPaddress>/vcops-custom/) of vCenter Operations Manager using an administrator’s account.



2. Click Import in the upper right on the display. The IMPORT window is displayed.

3. From the IMPORT window, Click Browse. Select the dashboard file, then click Import.

4. Click OK. The IMPORT window is closed.

After the dashboard file is imported, the imported dashboard is displayed in the DASHBOARDS menu. Select the imported dashboard from the DASHBOARDS menu for displaying the dashboard in the Home view.

Displaying a Dashboard 25


Displaying a Dashboard

This chapter describes the widgets used to configure each dashboard and the display of widgets. It also describes how to apply super metrics for those dashboards that use them.

Hitachi VM Performance dashboard Hitachi VM Capacity dashboard Hitachi TopN dashboard Hitachi VM and Storage Relationship dashboard

26 Displaying a Dashboard


Hitachi VM Performance dashboard

The Hitachi VM Performance dashboard displays VM performance within the environment and the relationship between the VM and storage resources. A display example of the VM Performance dashboard is shown below.

Figure 3-1 Display example of VM Performance Dashboard

Hitachi VM Performance dashboard file

The table below lists the dashboard file name used for import of the Hitachi VM Performance dashboard, the dashboard name displayed in the DASHBOARDS menu, and the dashboard title name in the Home view.

Table 3-1 Hitachi VM Performance dashboard name list

# Dashboard file name Label in the Dashboard List menu Dashboard title

1. HitachiVMPerformance-Dashboard.xml HITACHI VM PERFORMANCE Hitachi VM Performance

Hitachi VM Performance dashboard super metrics

There are no super metrics that apply to the Hitachi VM Performance dashboard.

Hitachi VM Performance dashboard configuration widgets

The Hitachi VM Performance dashboard consists of two widgets. The table below lists the widgets used to configure the Hitachi VM Performance dashboard. Each widget is described below.



Table 3-2 Hitachi VM Performance dashboard configuration widgets

# Widget 1. VMDK Heat 2. VM to Storage Latency

VMDK Heat Map

The VMDK HEAT MAP is a widget that customizes the heat map widget. There are two heat map views and they can be changed by selecting from the drop-down menu. Each heat map view is described below. • VMDK Latency

VMDK Latency is one of the heat map views displayed on the VMDK Heat Map. The table below lists the setting details of the VMDK Latency view. The displayed contents are redrawn every 60 seconds.

Table 3-3 VMDK Latency setting list

# Component Metric Unit of mesurement Value

1. Heat Map Object Size Virtual Machine|Summary|CPU Shares CPU Resource Share

N/A

2. Heat Map Object Color Virtual Machine|Virtual Disk|Aggregate|Total Latency Milliseconds N/A 3. Green Threshold Heat Map Object Color Milliseconds 0 4. Red Threshold Heat Map Object Color Milliseconds 20

• VMDK IOPS

VMDK IOPS is one of heat map views displayed in the VMDK Heat Map. The table below lists the setting details of the VMDK IOPS view. The displayed contents are redrawn every 60 seconds

Table 3-4 VMDK IOPS setting list


1. Heat Map Object Size Virtual Machine|Virtual Disk|Aggregate|Commands per Second

Commands per Second

N/A

2. Heat Map Object Color Virtual Machine|Virtual Disk|Aggregate|Total Latency Milliseconds N/A 3. Green Threshold Heat Map Object Color Milliseconds 0 4. Red Threshold Heat Map Object Color Milliseconds 20

VM to Storage Latency

VM to Storage Latency is a widget that customizes the custom relationship widget. The color of the object changes according to the integrity of each resource. The table below lists the resource types that VM to Storage Latency displays. The displayed contents are redrawn every 60 seconds.



Table 3-5 List of the resource types in VM to Storage Latency

# Object Name Metric Unit of

measurement Yellow

Threshold Orange

Threshold Red

Threshold 1 Virtual Machine Virtual

Machine|Storage|Write Latency (ms)

Milliseconds 5 10 20

2 Datastore Datastore|Disk Command Latency (ms)


3 Port Port IO Operation|Avg Xfer Rate (MBps)

Megabytes per Second

800 1000 1200

4 Dynamic Provisioning Volume

DISK IO Operation|Write Response Rate (us)

Microseconds 5000 10000 20000

5 Dynamic Provisioning Pool

Pool IO Operation|Write Response Rate (us)


6 Parity Group DISK IO Operation|Busy (%)

Percent 50 75 90

7 Management Processor Blade

Processor|Processor Busy(%)

Percent 50 60 75

8 Cache Cache|Cache Write Pending Usage (%)

Percent 30 35 40

Hitachi VM Performance dashboard interaction

The following interaction is set to the Hitachi VM Performance dashboard. • When an object on the VMDK Heat Map is selected, Virtual Machine on VM

to Storage Latency corresponding to the selected object is highlighted.

Hitachi VM Capacity dashboard

The Hitachi VM Capacity dashboard displays the capacity and the utilization of the Dynamic Provisioning Volume and the relationship between the virtual resource and the storage resource which were created on Dynamic Provisioning Volume.



An example display of the Hitachi VM Capacity dashboard is shown in Figure 3-2.

Figure 3-2 Example display of Hitachi VM Capacity Dashboard

Hitachi VM Capacity dashboard file

The table below lists the dashboard file name to designate at the import of Hitachi VM Capacity dashboard, the dashboard name in DASHBOARD List menu and the dashboard title name in the Home view.

Table 3-6 Hitachi VM Capacity dashboard name list

# Dashboard file name Label in Dashboard List menu Dashboard title

1. HitachiVMCapacity-Dashboard.xml HITACHI VM CAPACITY Hitachi VM Capacity

Hitachi VM Capacity dashboard super metrics

The table below lists the super metrics which apply to the Hitachi VM Capacity dashboard. For details on importing and applying super metrics, see Importing Dashboards.

Table 3-7 Super metrics which apply to Hitachi VM Capacity dashboard

# Resource Kind Metric Description 1. Datastore Super Metric |Hitachi Datastore

Usage Usage ratio in the total capacity of Datastore.



Hitachi VM Capacity dashboard configuration widgets

The Hitachi VM Capacity dashboard is configured with two widgets. The table below lists the widgets that configure the Hitachi VM Capacity dashboard. The display of each widget is described below.

Table 3-8 Widget configuring Hitachi VM Capacity dashboard

# Widget 1. Capacity Heat Map 2. Storage Capacity Resources

Capacity Heat Map

Capacity Heat Map is a widget that customizes the heat map widget. There is one heat map view, as described below.

Dynamic Provisioning Volume Capacity

Dynamic Provisioning Volume Capacity is a heat map view that is displayed in the Capacity Heat Map widget. The table below lists the setting details of Dynamic Provisioning Volume Capacity. The displayed contents are redrawn every 60 seconds.

Table 3-9 Dynamic Provisioning Volume Capacity setting list


1. Heat Map Object Size Dynamic Provisioning Volume|Virtual Volume Capacity (MB) Megabytes N/A 2. Heat Map Object Color Dynamic Provisioning Volume|Capacity Usage (%) Percent N/A 3. Green Threshold Heat Map Object Color Percent 0 4. Red Threshold Heat Map Object Color Percent 95

Storage Capacity Resources

Storage Capacity Resources is a widget that customizes the custom relationship widget. The color of the object changes according to the integrity of each resource. The displayed contents are redrawn every 60 seconds.



Table 3-10 List of resource types that Storage Capacity Resources displays


measurement Yellow

Threshold Orange

Threshold Red

Threshold 1 Virtual Machine Virtual Machine|Guest File

System|Aggregate of all instances|Guest File System(%)

Percent 75 85 90

2 Datastore Super Metric|Hitachi Datastore Usage(%)

Percent 75 85 90


Capacity|Usage(%) Percent 75 85 90


Capacity|Usage(%) Percent 75 85 90

Hitachi VM Capacity dashboard interaction

The following interaction is set for the Hitachi VM Capacity dashboard. • When an object on the Capacity Heat Map is selected, Virtual Machine on

Storage Capacity Resources corresponding to the selected object is highlighted.



Hitachi TopN dashboard

The Hitachi TopN dashboard displays the ranking in the monitoring target with the defined metric value and also displays the time transition for change of the metric value.

An example display of the Hitachi TopN dashboard is shown in in the figure below.

Figure 3-3 Example display of Hitachi TopN Dashboard

Hitachi TopN dashboard file

The table below lists the dashboard file name used for importing the Hitachi TopN dashboard, the dashboard name shown in DASHBOARD List menu and the dashboard title name in the Home view.

Table 3-11 Hitachi TopN dashboard name list

# Dashboard file name Label in Dashboard List menu Dashboard title

1. HitachiTopN-Dashboard.xml HITACHI TOPN Hitachi TopN



Hitachi TopN dashboard super metrics

The table below lists the super metrics that apply to the Hitachi TopN dashboard. For details on importing and applying super metrics, see Importing Dashboards.

Table 3-12 Hitachi TopN dashboard super metrics

# Resource Kind Metric Description 1. Dynamic Provisioning

Pool Super Metric |Hitachi Pool I/O Density

Frequency of read and write operations for virtual volumes mapped to the Dynamic Provisioning pool per capacity of the pool.

Applying super metrics with the Hitachi TopN dashboard

See Importing Dashboards for the common application of super metrics, but refer to the specific procedure below for applying super metrics to the Hitachi TopN dashboard.

1. Login to Custom UI (https://<IPaddress>/vcops-custom/) of vCenter Operations Manager using an administrator’s account.

2. Select ENVIRONMENT > ENVIRONMENT OVERVIEW. 3. Click Resource Kinds and expand the selection list. 4. Select Dynamic Provisioning Pool from the expanded list. Display all the

Dynamic Provisioning Pools in the right side. 5. Select all Dynamic Provisioning Pool from the list tab on the right panel. 6. Click Edit Resource on the upper part of the list of Dynamic Provisioning

Pools and display the resource management dialog.

7. Select the Attribute package option, then select All Attributes to Attribute package from the drop-down menu. Click OK.

8. Select a Dynamic Provisioning Pool and click Edit Resource. 9. Click Edit on the right of Attribute package. 10. Change Collection Interval (mins.) to 300, then click OK. 11. Click OK to close Resource Management. 12. Click ENVIRONMENT > CONFIGURATION > RESOURCE KIND

DEFAULTS.

13. Select Dynamic Provisioning Pool from the list. Select All Attributes to Attribute package from the drop-down menu, then click OK.

Hitachi TopN dashboard configuration widgets

The Hitachi TopN dashboard is configured of widgets. The widget on the left customizes the Top-N widget and the widget on the right customizes the metric graph. The display details of each widget are described below.



TopN configuration widget

The widget for configuring the TopN widget displays the Top 10 Highest Utilization in the past 30 days for metrics of the corresponding resource type. Table 3-13 lists the widget information of the customized TopN widget.

Table 3-13 Widget which customized Top-N Widget Note

# Widget Resource Kind Metric 1. PORT | AVG IOPS [IO PER SECOND] Port Port IO Operation |

Avg I/O per second 2. DYNAMIC PROVISIONING VOLUME |

WRITE IOPS [IO PER SECOND] Dynamic Provisioning Volume DISK IO Operation |

Write I/O per second 3. MANAGEMENT PROCESSOR BLADE |

BUSY RATE [%] Management Processor Blade Processor | Processor Busy (%)

4. DYNAMIC PROVISIONING VOLUME | USAGE [%]

Dynamic Provisioning Volume Capacity | Usage (%)

5. DYNAMIC PROVISIONING POOL | USAGE [%]

Dynamic Provisioning Pool Capacity | Usage (%)

6. DYNAMIC PROVISIONING VOLUME | READ IOPS [IO PER SECOND]

Dynamic Provisioning Volume DISK IO Operation | Read I/O per second

7. DYNAMIC PROVISIONING VOLUME | SEQUENTIAL TOTAL IOPS [IO PER SECOND]

Dynamic Provisioning Volume DISK IO Operation | Sequential Total I/O per second

8. DYNAMIC PROVISIONING VOLUME | TOTAL RESPONSE RATE [MICROSECOND]

Dynamic Provisioning Volume DISK IO Operation | Total Response Rate (us)

9. DYNAMIC PROVISIONING VOLUME | RANDOM TOTAL IOPS [IO PER SECOND]

Dynamic Provisioning Volume DISK IO Operation | Random Total I/O per second

10. DYNAMIC PROVISIONING VOLUME | VIRTUAL VOLUME CAPACITY [MEGABYTE]

Dynamic Provisioning Volume DISK IO Operation | Virtual Volume Capacity (MB)

11. DYNAMIC PROVISIONING POOL | HITACHI POOL I/O DENSITY

Dynamic Provisioning Pool Super Metric | Hitachi Pool I/O Density

Note This dashboard is set according to the defined value of the collection interval by HTnM. It

may not display normally depending on the setting of the collection interval of the performance information by HTnM. When it is not displayed normally, set the setting for Period Length to a value that is the same or shorter than the collection interval.



Metric graph configuration widget

The widget for configuring the metric graph sets the interaction to display a graph for the selected metric in the corresponding widget. The table below lists the widget information for the customized metric graph.

Table 3-14 Widget which customized metric graph

# Widget Corresponding Widget 1. PORT | AVG IOPS GRAPH PORT | AVG IOPS [IO PER SECOND] 2. DYNAMIC PROVISIONING VOLUME |

WRITE IOPS GRAPH DYNAMIC PROVISIONING VOLUME | WRITE IOPS [IO PER SECOND]

3. MANAGEMENT PROCESSOR BLADE | BUSY RATE GRAPH

MANAGEMENT PROCESSOR BLADE | BUSY RATE [%]

4. DYNAMIC PROVISIONING VOLUME | USAGE GRAPH

DYNAMIC PROVISIONING VOLUME | USAGE [%]

5. DYNAMIC PROVISIONING POOL | USAGE GRAPH

DYNAMIC PROVISIONING POOL | USAGE [%]

6. DYNAMIC PROVISIONING VOLUME | READ IOPS GRAPH

DYNAMIC PROVISIONING VOLUME | READ IOPS [IO PER SECOND]

7. DYNAMIC PROVISIONING VOLUME | SEQUENTIAL TOTAL IOPS GRAPH

DYNAMIC PROVISIONING VOLUME | SEQUENTIAL TOTAL IOPS [IO PER SECOND]

8. DYNAMIC PROVISIONING VOLUME | TOTAL RESPONSE RATE GRAPH

DYNAMIC PROVISIONING VOLUME | TOTAL RESPONSE RATE [MICROSECOND]

9. DYNAMIC PROVISIONING VOLUME | RANDOM TOTAL IOPS GRAPH

DYNAMIC PROVISIONING VOLUME | RANDOM TOTAL IOPS [IO PER SECOND]

10. DYNAMIC PROVISIONING VOLUME | VIRTUAL VOLUME CAPACITY GRAPH

DYNAMIC PROVISIONING VOLUME | VIRTUAL VOLUME CAPACITY [MEGABYTE]

11. DYNAMIC PROVISIONING POOL | HITACHI POOL I/O DENSITY GRAPH

DYNAMIC PROVISIONING POOL | HITACHI POOL I/O DENSITY

Hitachi TopN dashboard interaction

For the interaction of the Hitachi TopN dashboard, see Metric graph configuration widget.



Hitachi VM and Storage Relationship dashboard

The Hitachi VM and Storage Relationship dashboard displays the association of a VM in the list of VMs in the environment and the storage object. An example of the display of the Hitachi VM and Storage Relationship dashboard is shown in the figure below.

Figure 3-4 Example display of the Hitachi VM and Storage Relationship Dashboard

Hitachi VM and Storage Relationship dashboard file

The table below lists the dashboard file name to designate at import of the Hitachi VM and Storage Relationship dashboard, the dashboard name displayed in the DASHBOARD List menu, and the dashboard title name in the Home view.

Table 3-15 Hitachi VM Performance dashboard name list

# Dashboard file name Label in the Dashboard List menu Dashboard title

1. HitachiVMAndStorageRelationship-Dashboard.xml

HITACHI VM AND STORAGE RELATIONSHIP

Hitachi VM And Storage Relationship

Hitachi VM and Storage Relationship dashboard super metrics There are no super metrics that apply to the Hitachi VM and Storage Relationship dashboard.



Hitachi VM and Storage Relationship dashboard configuration widgets

The Hitachi VM and Storage Relationship dashboard is configured with two widgets. The table below lists the widgets which configure the Hitachi VM and Storage Relationship dashboard. The display of each widget is described below.

Table 3-16 VM and Storage Relationship dashboard configuration widgets

# widget 1. Virtual Machine List 2. VM to Storage Relationship Widget

Virtual Machine List

Virtual Machine List is a widget that customizes the Object List widget. It limits the display to objects where Object Types are virtual machines. The displayed contents are redrawn every 300 seconds.

VM to Storage Relationship Widget

VM to Storage Relationships is a widget which customizes the custom relationship widget. The colors of the objects change according to the integrity of each resource. Table 3-17 lists the resource type that VM to Storage Relationship displays. The displayed contents are redrawn every 60 seconds.

Table 3-17 List of the resource kind on VM TO STORAGE RELATIONSHIP


measurement Yellow

Threshold Orange

Threshold Red

Threshold 1 Virtual Machine Virtual

Machine|Storage|Write Latency (ms)


2 Datastore Datastore|Disk Command Latency (ms)


3 Port Port IO Operation|Avg Xfer Rate (MBps)

Megabytes per Second

800 1000 1200


DISK IO Operation|Write Response Rate (us)



Pool IO Operation|Write Response Rate (us)


6 Parity Group DISK IO Operation|Busy (%)

Percent 50 75 90

7 Management Processor Blade

Processor|Processor Busy(%)

Percent 50 60 75

8 Cache Cache|Cache Write Pending Usage (%)

Percent 30 35 40



Hitachi VM and Storage Relationship dashboard interaction

The following interaction is set for the Hitachi VM and Storage Relationship dashboard. • When an object in the Virtual Machine List is selected, the corresponding

Virtual Machine on VM to Storage Relationship is highlighted.

Troubleshooting 39


Troubleshooting

This chapter describes how to troubleshoot errors that may occur when operating the Hitachi Storage Adapter for vCenter Operations Management Suite dashboard.

For additional troubleshooting help, see the Hitachi Storage Adapter for vCenter Operations Management Suite User’s Guide.

Troubleshooting super metric import errors Troubleshooting dashboard import errors Troubleshooting dashboard operation errors Error information for Customer Service

40 Troubleshooting


Troubleshooting super metric import errors

Table 4-1 Troubleshooting during the import of super metrics

# Problem Solution 1. Cannot move to the display described in the

import procedure. vCenter Operations Manager provides plural GUI. Make sure whether GUI executing the import procedure is used. Refer to Hitachi Storage Adapter for VMware vCenter Operations Management Suite User’s Guide for details.

2. Cannot import and the message of "Not all key information was found in order to import the dashboard. Please check web.log for more details." is displayed when a super metric file was selected and executed import.

A metric which collects by Hitachi Storage Adapter is used for some super metrics. Accordingly, make sure whether Hitachi Storage Adapter has been installed normally. Also, make sure whether Hitachi Storage Adapter was created and it collects definitely. Refer to Hitachi Storage Adapter for VMware vCenter Operations Management Suite User’s Guide for the details.

3. Cannot import and the message of “The specified file type is not supported.” is displayed when a super metric file was selected and executed import.

Cannot use the super metric file having .json extension. Please use the super metric file having .xml extension.

Troubleshooting 41


Troubleshooting dashboard import errors

Table 4-2 Troubleshooting during the import of the dashboard

# Problem Solution 1. Cannot move to the display described in the

import procedure. vCenter Operations Manager provides plural GUI. Make sure whether GUI executing the import procedure is used. Refer to Hitachi Storage Adapter for VMware vCenter Operations Management Suite User’s Guide for details.

2. Cannot import and the message of “The specified file type is not supported.” is displayed when a dashboard file was selected and executed import.

Cannot use the super metric file having .json extension. Please use the super metric file having .xml extension.

3. Cannot import and the message of “Not all key information was found in order to import the dashboard. Please check web.log for more details.” is displayed when a dashboard file is selected and executed import.

A metric which collects by Hitachi Storage Adapter is used for the dashboard. Accordingly, make sure whether Hitachi Storage Adapter has been installed normally. Also, make sure whether Hitachi Storage Adapter was created and it collects definitely. Refer to Hitachi Storage Adapter for VMware vCenter Operations Management Suite User’s Guide for the details The metrics of VM which was created by VMware Tools are used for some dashboards. Make sure whether VMware Tools has been installed in VM which VMware vCenter Operation Manager monitors and is operated. See System Requirements for details. The super metrics are used for some dashboards. Make sure whether the necessary super metrics for the dashboard were imported normally. Also, make sure whether the super metrics were applied to the corresponding resources. See Importing Dashboards for the import procedure and see Displaying a Dashboard for the application procedure.

42 Troubleshooting


Troubleshooting dashboard operation errors

Table 4-3 Troubleshooting while using the dashboard

# Problem Solution 1. Do not collect metrics of Virtual Machine. The metrics which VMware Tools created are collected by

VMware adapter. Make sure whether VMware adapter instance collects normally. VMware adapter is a default adapter type of vCenter Operations Manager. Refer to the released documents by VMware for details.

2. The metrics of the resource that Hitachi Storage Adapter collects are not collected.

Make sure whether Hitachi Storage Adapter has been installed normally. Also, make sure of whether Hitachi Storage Adapter was created and the collection is executed definitely. Refer to Hitachi Storage Adapter for VMware vCenter Operations Management Suite User’s Guide for the details.

3. Only some super metrics are not collected. Make sure whether the super metric has been imported normally. Also, make sure of whether a super metric is applied to a corresponding resource. See Importing Dashboards for the import procedure and see Displaying a Dashboard for the application procedure.

4. Some super metric values are not collected according to collection interval.

It is necessary for some super metrics to set the collection interval. See System Requirements for details.

Error information for Customer Service

When a problem cannot be solved by troubleshooting, provide Customer Support with the error information listed in the user’s guide for this product. See Troubleshooting in the Hitachi Storage Adapter for VMware vCenter Operations Management Suite User’s Guide.

Acronyms, Abbreviations, and Glossary 43


Acronyms, Abbreviations, and Glossary

Term Description CLPR Cache Logical Partition. The function to divide the cache on the entire storage system

logically.

Datastore Virtual area used to store a virtual machine image on ESXi. The actual area is created on a local disk or external storage system.

DP Pool Dynamic Provisioning Pool. It consists of more than one exclusive RAID group. Dynamic Provisioning Pool is the area which manages data written in the virtual volume.

ESXi VMware ESXi. A bare-metal hypervisor (a virtualization OS) of VMware, Inc.

HDP Hitachi Dynamic Provisioning. The function to assign the virtual volume to the host and use the required physical capacity according to the data writing request. It provides the virtualization of the volume capacity.

HUS VM Hitachi Unified Storage VM

LDEV Logical Device. A logical volume unit consisting of multiple physical drives

MPB Management Processor Blade. MPB is equipped with four Management Processors (MP) and each MP distributes load of processing

Parity Group The group of physical drives which consists RAID in the storage system

Port The port for channel adapter or port controller of the storage system

RAID Redundant Arrays of Independent Disks

Super Metric Indicates the numerical formula including one or more metric to be defined in vRealize Operations Manager

VM Virtual Machine

VSP Hitachi Virtual Storage Platform

VSP Fx00 Abbreviation for the Hitachi VSP F Series

Hitachi Virtual Storage Platform F400 (VSP F400)



VSP Gx00 Abbreviation for the Hitachi VSP G Series.

Hitachi Virtual Storage Platform G200 (VSP G200)




44 Acronyms, Abbreviations, and Glossary


Term Description VSP G1000 Hitachi Virtual Storage Platform G1000 (VSP G1000)

Acronyms, Abbreviations, and Glossary 45


AS-312-06

Hitachi Data Systems Corporate Headquarters 2845 Lafayette Street Santa Clara, California 95050-2639 U.S.A. Phone: 1 408 970 1000 www.hds.com [email protected] Asia Pacific and Americas 2845 Lafayette Street Santa Clara, California 95050-2639 U.S.A. Phone: 1 408 970 1000 [email protected] Europe Headquarters Sefton Park Stoke Poges Buckinghamshire SL2 4HD United Kingdom Phone: + 44 (0)1753 618000 [email protected]

http://www.hds.com/




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