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HEALTH, SAFETY & ENVIRONMENT MAGAZINE for Oil & Gas industry 14 and more... In this issue: WHAT IF... 2 OFFEX 2014 4 SSM THEME EVENT 36 2014 / 2015 FOCAL POINT TRAINING 21 WINTER EDITION 2015 and beyond! healthy page 12 A demanding economy. A workforce aging. Working longer. The importance of healthy and committed employees who work with pleasure is high. ARE THERE PPE’s FOR... ? 18 HARMONIZING INFORMATION 24 Safe and
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Page 1: HSElife magazine no 14 UK

HEALTH, SAFETY & ENVIRONMENT MAGAZINE for Oil & Gas industry

14

and more...

In this issue:

WHAT IF...

2OFFEX 2014

4

SSMTHEME EVENT

36

2014 / 2015

FOCAL POINTTRAINING

21

WINTER EDITION

2015 and beyond!healthy

page 12

A demanding economy. A workforce aging. Working longer.The importance of healthy and committed employeeswho work with pleasure is high.

ARE THEREPPE’s FOR... ?

18

HARMONIZINGINFORMATION

24

Safeand

Page 2: HSElife magazine no 14 UK

2

Page 3: HSElife magazine no 14 UK

Foreword

WHAT IF... Someone is inclined to act unsafely. This could jeopardize his own safety and possibly that of others. A fire, an explosion - in short, a disaster, and possibly death! If I do something,I might prevent an incident. If I do something, no one will probably know that I’ve prevented an incident. Nobody will know if those unsafe actions could repeat themselves in the future. Nobody will know about the potential danger of the situation, and if the danger might re-occur in the future.NOBODY WILL KNOW!

WHAT IF...Someone is inclined to act unsafely. This could jeopardize his own safety and possibly that of others. But what happens if I DON’T intervene - and the incident does occur? Then, my own safety and that of others will be in danger. A fire, an explosion - in short, a disaster, and possibly death! Then, everybody will know about the incident. Then, everybody will know that I could and should have prevented it from happening. Then, everyone will know that this had to do with an unsafe action which could possibly re-occur in the future. Then, everyone will know about the potential danger of this situation and the fact that it might occur again in the future.EVERYONE WILL KNOW!

Now it looks as though you can never do it right - but that is absolutely not the case. It all has to do with your intuition. If you feel danger coming, listen to what you feel. It is always difficult to confront another person about something which MIGHT happen, but doing nothing could have enormous consequences. Not only for yourself - also for the other person, for your family, for the company, for the environment, for our health and our safety.

WHAT IF...DOING NOTHING IS NOT AN OPTION!

On behalf of THE WAT GROUPPier van Spronsen

3

Page 4: HSElife magazine no 14 UK

On 2 October 2014, the Den Helder Naval Base was the

setting for a major incident exercise – the Offshore Exercise

(OFFEX 2014), hosted by Total E&P Nederland. The exercise

offered all those involved a better understanding of their role and

responsibilities in an emergency. Marc Kloppenburg

(Total E&P Nederland), Gert-Jan Windhorst (NOGEPA) and

Joost Michelhoff (AdviSafe) report.

4

A gas leak on a North Sea gas production platform. How can we evacuate the crew safely and efficiently?Who does what and when?

OFFEX 2014

Page 5: HSElife magazine no 14 UK

“This exercise confirmed the excellent cooperation between the Dutch Oil

and Gas Operators and the government,” Windhorst explains. “OFFEX

2014 is a joint exercise involving the Dutch Oil and Gas Operators, united

as NOGEPA, and the Dutch government. However, other parties also

played an active role during the exercise – the State Supervision of Mines

(SSM), the Coast Guard, the Safety Region Noord-Holland Noord, the

municipality of Den Helder, the Royal Navy, the Ministry of Economic

Affairs and the Ministry of Infrastructure and Environment.”

Scenario

The exercise revolved around the scenario of an incident occurring during a

gas well intervention at one of the Total E&P Nederland production platforms

in the North Sea. The incident results in an uncontrolled escape of gas from

the well and necessitates the evacuation of all personnel on board the offshore

installation. According to the scenario, over 80 people, including a number of

injured crew, had to be brought ashore. Their arrival at Den Helder Naval Base

was re-enacted in real time, complete with Emergency Services and Welfare

Workers, all ready to assist and provide medical care for the injured.

The scenario was based on a real incident that occurred in 2010 at another

Operator’s location: “In order to allow an earth layer to produce natural gas, we

use a so-called perforating gun to shoot holes through the casing at the earth

layer,” Kloppenburg explains. “But we received the indication that the gun may

not have gone off. Back at the surface, it all went wrong when the perforating

gun did go off, shooting holes in the riser above the “Christmas tree” (assembly

of valves to close-in the well safely), causing a large amount of gas to escape

through the holes.” Kloppenburg reveals that while the perforating gun did go off

in the real-life situation “luckily no gas escaped.”

5

Page 6: HSElife magazine no 14 UK

6

Objective of the exercise

The objective of this exercise was for the industry and

government to assess their ability to jointly handle calamities

and incidents, and to practice the effective coordination of

mutual tasks and responsibilities. “We need to be sure that

both the industry and the various government bodies involved,

are ready to handle a major evacuation of personnel after an

offshore incident,” Kloppenburg says. “This was the first time

we had the chance to test the network card we developed with

these incidents in mind.”

Michelhoff adds that the exercise was also intended to improve

cooperation between the industry and government during

calamities.

The K6 Central Complex , where the incident was staged, is located next to a Workfox hotel island,

Seafox 2. Joost Michelhoff takes up the story: “A lot of people spend their nights there and according to the scenario

they all had to be evacuated as the complex was to be completely evacuated and shut down. However, the men didn’t

actually have to leave the platform and be taken ashore in lifeboats. Both for practical and safety reasons we left

that part out since it was not the main objective of the exercise. Upon arrival at Den Helder, the scenario was

resumed: a standby vessel was moored at a designated spot in

the naval base where all emergency services personnel

stood waiting to assist.”

MAYDAY! MAYDAY! GAS LEAK!

“We need to be sure that the

industry is ready to handle a

major incident”.

“Testing the network card is essential:

only then can you verify whether everybody

is doing what he’s supposed to do and knows

when to do it.”

Page 7: HSElife magazine no 14 UK

7

Network card

“The network card covers all the agreements made between parties involved in

the handling of the arrival of large numbers of evacuees,” Michelhoff says.

“It was the real-time testing of this network card that made this exercise unique.

The card was presented at the end of last year (HSElife magazine edition 11)

but had yet to be put into practice. It details the agreements on who does

what in the event of a major incident. Where do the responsibilities lie? Does

everyone have the same information? It creates clarity on how to cooperate and

communicate. True-to-life testing is the only way to find out if the agreements are

clear enough.”

The network card forms an important basis for the correct approach of the arrival

of evacuees because it centres on effective communication between everyone

involved, Kloppenburg agrees. “All parties involved in this exercise are part of the

network card scheme.”

Windhorst explains that the network card was produced jointly by the Operators,

SSM, the Coast Guard, the municipality of Den Helder, the Safety Region

and the Navy. “Testing the card is essential: only then can you verify whether

everybody is doing what he’s supposed to do and knows when to do it. You can

see who plays which role, who takes the decisions, who is responsible, who

takes action, who needs to be warned. Everyone involved is a link in the chain

and the chain must not be broken. A number of Operators have already included

the network card in their Emergency Response Manual or Plan.”

MAYDAY! MAYDAY! GAS LEAK!

“Each team

has its own

designated tasks

but communicating

effectively with one

another is key.”

Page 8: HSElife magazine no 14 UK

8

Emergency teams

TA number of Total E&P Nederland emergency teams will be activated in the event of a major incident.

Kloppenburg provides the details: “There’s the Site Emergency Team for rescuing people, and the Fire

Fighting & Rescue Team Offshore, but also the Emergency Response Team at our headquarters in The

Hague and the Next of Kin Team, responsible for informing the victims’ families. The Media Response Team

handles the press, while the Crisis Management Team takes all the strategic decisions and approves press

releases. During the exercise, all these teams were active. Here too, testing is crucial to ensure that all

information exchange runs smoothly.”

During a major incident, mutual communication is paramount, Windhorst insists. How well do these people

– each with their own responsibility within the big picture – communicate with each other? And what

information can be validated and shared with the media?

Kloppenburg is Total E&P Nederland’s HSEQ Manager and is a member of the Crisis Management Team.

He explains his role during the exercise: “I am responsible for all strategic decisions concerning safety,

health and the environment. The team considers the long term effects. First I inform our Human Resources

Manager and our Public Relations Manager, who inform and activate their respective teams: the Next of

Kin Team and the Media Response Team. Each team has its own designated tasks but communicating

effectively with one another is key. Together with the Operations Manager, I am the linking pin between the

Emergency Response Team and the Crisis Management Team. We assess the situation – where people are

and how many are wounded. In other words, we make sure we know the actual incident status. Then, the

Crisis Management Team considers various possible scenarios. For instance, are we dealing with an oil spill

or a situation where there are large numbers of severe casualties or fatalities? I also communicate with the

State Supervision of Mines (SSM) – our authority – to keep them abreast of the situation. Every half hour we

take time out to consider the actual status and the action we need to take.”

Michelhoff continues: “Obviously, everyone concerned needs to know how many evacuees are involved,

how many are injured and where they have to be taken. They all have a specific role to play in this process.

The municipality plays a supportive role by gathering, assisting and registering evacuees. The Navy has the

facilities to assist people at the Den Helder Naval Base, so the evacuees can be shielded from the outside

world and will not be bothered by reporters and the like. The Navy also has its Emergency Services on stand-

by. The Offshore Installation Manager (OIM) plays an important role in raising the alarm at the platform and

handling the situation there.”

The Dutch government has also been assigned a number of tasks, Windhorst says. ”For instance, they

coordinate air traffic. The Department of Waterways and Public Works coordinates maritime traffic and seals

off the area.”

MAYDAY! MAYDAY! GAS LEAK!

Page 9: HSElife magazine no 14 UK

9

Michelhoff fills in the details on his role during the exercise: “I was the exercise

leader, which essentially means that I controlled the timeline and the scenario. I did

so from a ‘response cell’ together with a team of role players. Beforehand, we had

put together a script containing messages to be divided among the role players. At

fixed times, it was their task to convey these messages as realistically as possible.

For instance, they played worried family members calling for information or a

reporter anxious for information. Or a Greenpeace representative calling to find out

if the situation at the platform was safe. Obviously, it was important to convey the

correct messages. There was someone from the Coast Guard taking the Mayday

messages being sent out from the platform. His job was to dispatch Search and

Rescue (SAR) helicopters and rescue boats – all fictitious in this case, obviously.

Additionally, a website had been built especially to simulate the response from the

media and the general public. Tweets were sent to Total and there was a fake NU.nl

page so that people really felt they were caught up in a calamity or a crisis situation.”

The method of notification also needed to be monitored, Michelhoff says.

This meant making sure that the notification procedures were followed and

that all participants were getting involved in the exercise at the right moment.

“We received a call from the Director of the Department of Waterways and Public

Works – asking whether the exercise had started yet because he still hadn’t heard

anything. Obviously, we then had to intervene to make sure all the messages were

reaching the right people at the right time.”

MAYDAY! MAYDAY! GAS LEAK!

Page 10: HSElife magazine no 14 UK

10

Workshop well control

“In order to watch and learn, representatives from other Dutch Oil and Gas Operators came to observe but

took no part in the exercise,” says Windhorst. “The evacuation and landing of the victims took place during

the morning. Observers stood at several locations watching as events unfolded.”

Kloppenburg: “In the afternoon, Total E&P Nederland

presented a Well Control workshop, where we explained

to our audience what we would do in the event of a

real uncontrolled gas flow at the platform. We told the

authorities and industry representatives which steps

we would take to bring the well back under control.

Wild Well Control - a specialised US company – used

an animation to show everyone how the gas well could

be brought back under control. The audience had the

opportunity to ask questions on why a certain action

should or should not be taken. An SSM representative

was also present to explain the actions for which an operator would require authorisation – SSM needs to

authorise the operator’s programmes for bringing the well back under control.”

MAYDAY! MAYDAY! GAS LEAK!

Page 11: HSElife magazine no 14 UK

11MAYDAY! MAYDAY! GAS LEAK!

Michelhoff points to the 2010 oil disaster in the Gulf

of Mexico as the main trigger for holding OFFEX for

the past few years. The SSM requires the industry to

practise similar situations – in case such disaster were

to befall the Netherlands.

Photography Den Haag:Bo-Anne van Egmond, journalist Noord-Hollandse Courant

Read about the lessons learned

from OFFEX in the next issue of

HSElife Magazine!

Page 12: HSElife magazine no 14 UK

HSEIN 2015HOW DO WE STAY VITAL?A demanding economy. A workforce aging. Working longer. The importance of healthy and committed employeeswho work with pleasure is high.

Health, Safety and Environment are inextricably linked. When we

talk about these issues we usually talk about safety. But there’s a

clear interaction. The industry should naturally create conditions for

employees to remain vital and to receive justice. But employees also

have their own responsibility when it comes to health. If you do not

take good care of yourself and give little attention to your health, you

lose focus and dangerous situations may arise which could have a

negative impact on your health and the environment.

It’s a vicious circle.

12

Page 13: HSElife magazine no 14 UK

SUSTAINABLE EMPLOYABILITYHow can the industry facilitate the wellbeing of employees so they can take care of themselves?

Sustainable employability plays an essential role.

That means paying attention to psychosocial

workload, stress and workload, vitality, safety,

training and mobility. Sustainable employability

symbolizes a healthy, functioning and vital

organization. HSElife UNIO contributes to

sustainable employability of employees in the

Oil and Gas Industry and indirectly to their

health. Think of HSE items on the HSElife UNIO’s

website on Benzene, Mercury and Natural Gas

Condensate. These items contain harmonized

information which helps you to work safely and

healthily.

In its safety and health bulletin from October

8, State Supervision of Mines (SSM) indicates

the crucial importance of harmonization of HSE

rules. SSM recognizes that development of

HSElife UNIO is a great step in the development

of uniform HSE information for the Oil and Gas

Industry.

HEALTH PROGRAMSThe Operators participating in HSElife UNIO

already use various health programs.

We have already addressed some of these

health programs in previous editions of HSElife

magazine.

MOBILE HEALTH TOOLSAre you a fanatic athlete or do you want to know if you live healthy?

There are several mobile health tools which

help you to increase your health awareness. For

example the mart watches with health sensors

that allow you to monitor your heart rate. Or health

apps which show the status of your health in a

glance.

13

HSE guidelinesDecember 2012

THE NATIONAL OIL&GAS INDUSTRY STANDARD FOR PROFESSIONALS

HMERCURY

HSE LIFE

HSElife UNIO KWIK A6 UK.indd 1 25/02/14 16:25

HSE guidelinesMay 2012

THE NATIONAL OIL&GAS INDUSTRY STANDARD FOR PROFESSIONALS

SNATURAL GASCONDENSATE

HSE LIFE

HSELIFEUNIO Aardgascondensaat A6 UK.indd 1 25/02/14 13:37

HSE guidelinesJanuary 2012

HBENZENE

HSE LIFETHE INTERNATIONAL OIL&GAS INDUSTRY STANDARD FOR PROFESSIONALS

HSELIFEUNIO Benzene A6 UK.indd 1 25/02/14 14:24

Page 14: HSElife magazine no 14 UK

14

‘SAFETY COMMUNICATION’PILOT

AT NAM SITEWe have known for many years that rubbish generates more rubbish. If, for instance, in a dead-end street a graffiti ban is visibly ignored, passers-by are more likely to litter the street with paper.

Page 15: HSElife magazine no 14 UK

15

Could muddled safety communications at NAM sites

(posters, notes, check lists, logos, hand-written notices)

beside the serious safety communications, similarly

impact the compliance of other rules covering the sites?

There was a hunch that messy safety communications

might generate messy, and therefore unsafe behaviour.

In addition, these safety communications showed a

marked lack in uniformity. It was not immediately evident

whether a communication is a ban, a point of attention,

a request or a reminder. And it should be. All in all, more

than enough reasons to investigate whether things

could be done differently.

Page 16: HSElife magazine no 14 UK

16

The pilot at NAM’s Blija site As a result, Manager Operations for NAM’s Asset Land Herman Baars

agreed with the agency MindMeeting to conduct a pilot study. MindMeeting’s

meeting designers were to conduct a pilot to test alternative options for

communications focused on safety. With input gathered from NAM’s and

contractor’s HSE specialists, united in CASOS, as well as from behavioural

specialists of the department of cross-media communications in the public

domain of the Utrecht University for Applied Sciences, the pilot study “Safety

Communications” was launched at the NAM Blija site last October. A CASOS

working group of HSE specialists from both NAM and contractors closely

monitored the implementation. The engineers and managers working at the

NAM Blija site had a very cooperative attitude towards this pilot.

Page 17: HSElife magazine no 14 UK

17

Instruments developed togetherwith local supervisors

Curious? Would you like to learn more about this pilot and/or are you curious to

hear about the outcomes? Then please contact Agnes Voorintholt

[email protected]

In the course of the pilot, the working group eliminated all existing safety communications,

except for those that are legally required. Management at this turnaround used different means

to provide information on safety issues. These instruments were suggested by the pilot’s experts,

upon due consultation with local supervisors. An example is the tourniquet which was placed

at the site access. Employees could only get through with a special pass. The consequence is

an unmistakeable passage between the ‘normal’ world and a ‘danger zone’. Additionally, each

day, three employees with a variety of technical backgrounds would do a round on the plant with

the task of indicating potentially dangerous situations on a site map. And last but not least, the

working group developed a system, based on simple cards that specify recurrent risks, allowing

supervisors to engage in low-threshold conversations with employees about the risks they may

face during their work. Hendrik Jan Rotman, the plant responsible officer at the Blija site:

“I noticed that the workers address unsafe behaviour to each other and even when they are not

doing the round on the plant report and solve potentially dangerous situations.”

Following a zero measurement during the pre-turnaround, test results were gathered during the

turnaround. Measurements included the so-called Oddball test, allowing for a quantification

of alertness (speed of reaction), evaluations by supervisors and the minuting of each start-

work meeting. The results are currently under evaluation and they are expected to produce

recommendations by mid December.

PILOT ‘SAFETY COMMUNICATIONS’ AT NAM SITE

Page 18: HSElife magazine no 14 UK

18

The European Commission’sGeneral Data Protection Regulation, which is intended to improve the protection of

personal data, will soon take effect. This ‘Privacy

Regulation’ will replace existing privacy legislation

throughout the European Union. It will have a

profound impact on companies and Contractors

whose operations involve the use of personal

data, including, of course, those in the Oil and Gas

industry.

Are there

If not, be aware!

PPE’sfor personal data?

Page 19: HSElife magazine no 14 UK

19

While the processing of personal data is probably

not a major aspect of most companies’ and

Contractor operations, personnel administration,

for example, does involve a database that

contains employees’ personal details. Such data

is subject to privacy legislation, which means

that it falls under this new regulation. In this

article, therefore, we will discuss some of the

main changes involved, from the employer’s

perspective. The changes that affect employees

will also be addressed.

All companies whose operations involve the

use of personal data (which, of course, includes

employers in the On and Offshore industry) will

have to deal with many new obligations. First,

policy regarding persona data processing (the

generic term for any action involving personal

data, such as its collection and retention) must

be transparent for, and easily accessible to,

the individuals whose data is being processed

(the ‘stakeholders’). This policy must also be

verifiable for the privacy authority in question (in

the Netherlands, this is the Dutch Data Protection

Authority (CBP), which will soon be renamed the

Personal Data Authority). One of the elements

of this ‘privacy policy’ will be an indication of

which personal data is being processed, and why.

Another will be a specification of the measures

taken by the company to bring it into compliance

with the legislation. An important aspect of

the privacy policy is the security of the data in

question. The new legal demands imposed on

such security have not changed materially, but –

unlike the present situation – inadequate security

may result in substantial fines.

For each violation, the penalty can be

as high as 2% of global annual turnover!

If a security breach should unexpectedly occur,

in which unauthorized individuals gain access to

personal data by hacking, for example, then the

company must notify the privacy authority as soon

as possible and must take appropriate measures,

or risk incurring a similarly substantial fine.

If the personnel administration is subcontracted

to a third party (e.g. a payroll company) either

partially or in full, the employer and the third party

involved must set out their agreements on this

matter in the form of a written contract.

Page 20: HSElife magazine no 14 UK

In addition, companies with more than 250

employees will have to extensively document all

forms of processing. They will also have to appoint

a data protection officer (DPO). The DPO will act as

the first point of contact in the area of privacy, both

for the employees and for the privacy authority.

Not only have the employers’ obligations increased,

the stakeholders also have more rights. Thus, when

they are asked to submit personal data, employees

should be given understandable information on

matters such as how and why the processing is

to be carried out, about their rights, and about the

company’s privacy policy. Stakeholders can inspect

data relating to them at any time, free of charge.

If necessary, they can have this data amended.

Employers will soon be obliged to provide any and

all requested information, or risk incurring a fine.

The substantial fines stipulated by the Privacy

Regulation are not expected to come into effect

before 2017. In anticipation of this, however,

existing privacy legislation in the Netherlands

will be tightened up in the course of 2015. In this

connection, the Personal Data Authority’s powers

will be expanded, allowing it to impose fines in

excess of 800,000 euros for specific violations.

So, in the short term, there will be major changes

for companies whose operations involve the

use of personal data. Operating a privacy policy

and ensuring the security of personal data will

become even more serious matters than they are

at present. Any companies that take these matters

too lightly will risk substantial fines. In light of the

above, it makes good sense to take action now, in

anticipation of the new legislation.

Victor Bouman

www.wieringa.nl

Lex Bruinhof

20 ARE THERE PPE’S FOR PERSONAL DATA?

Page 21: HSElife magazine no 14 UK

TRAININGFOCAL POINT

Focal points are ambassadors for the implementation of

HSElife UNIO in the Contractor organizations. To prepare them

for their role, HSElife UNIO organized a number of Focal point

training courses late 2014. Early 2015 there will yet be a number

of training courses.

How does harmonization ofHSE rules and regulations spread like wildfire?

21

Page 22: HSElife magazine no 14 UK

Meanwhile, 63 Contractor organizations participate in

HSElife UNIO. The Focal point is contact person for

HSElife UNIO. So within the Contractor organization

he or she is the point of contact for HSElife UNIO.

The Focal point ensures implementation in the

Contractor organization. In turn HSElife UNIO

supports the Focal point and keeps him or her

regularly informed of developments.

WHAT DOES IMPLEMENTATION OFHSELIFE UNIO MEAN?

It means integrating HSElife UNIO in the culture

of the Contractor organizations in order to create

more safety awareness. In addition, a culture must

arise in which employees have the freedom to come

up with suggestions on what can be improved on

the shopfloor. Speaking the same clear language

regarding Health, Safety and Environment and

harmonization of regulations by focusing primarily on

agreements between Companies and Contractors.

That is the goal the member parties of HSElife UNIO

pursue. The ultimate goal is to achieve Incident Free

Operations.

CONTRACTOR FORUM

The training courses are also a good opportunity to

discuss the establishment of a Contractor Forum.

Soon there will be around twelve people in this

Forum. The aim is to discuss and elaborate on the

wishes and ideas of the workplace. Two members

of the Contractor Forum will also be a member of

the Steering Committee of HSElife UNIO in order to

present the plans the Forum creates.

22 FOCAL POINT TRAINING

Page 23: HSElife magazine no 14 UK

FEEDBACK

Feedback from participants on the training

showed the major need for harmonization of

HSE rules within the Oil and Gas Industry. In addition, participants

recognized the importance of the Focal points.

General reactions to the training so far:

• a good initiative

• a clear and fresh setup

• room for dialogue

• a user-friendly interactive environment

• surprised about the content and goal of HSElife UNIO

SUPPORT

All Focal points will be regularly informed

on developments within HSElife UNIO

through HSElife magazine, newsletters,

ABCDs and OnlyOffice Platform.

23FOCAL POINT TRAINING

Page 24: HSElife magazine no 14 UK

24

informationHarmonizing

Oil and Gas Operators often use the same materials but the product specs tend to vary significantly.

Page 25: HSElife magazine no 14 UK

25

Lisenka van der Wilt-Wilms is CEO of P. Smit BV

Construction Workshop in Den Helder. She tells us about

the different safety approaches the Offshore Industry

companies take. “Clients like to re-invent the wheel.

It never ceases to amaze me that although safety goals

are the same, execution and instruction tend to vary to

a large extent.”

The company makes products varying from simple to complex. Their employees also work on

location. “90% of our orders come from Offshore related companies such as Oil and Gas Operators,

windmill parks, the Navy and scientific institutes.”

Page 26: HSElife magazine no 14 UK

26 VAN PROCESS ENGINEERING NAAR OPERATIONSVAN PROCESS ENGINEERING NAAR OPERATIONS

Different safetyrequirements

Unambiguous information

“Most companies discuss with us specialized products and the development thereof, because

everything we make is client specific,” Van der Wilt-Wilms explains. “Our principals discuss with

us the safety requirements related to the products we design and manufacture for them. The client

specific nature of the products is exactly why we detect the differences. Which doesn’t mean we

don’t work safely. We encourage our employees to work safely by training them and through our

internal guidelines. Our employees are well aware of the risk and know how to manage it. Every

entrepreneur should always recognize that if an employee is involved in an incident, this will not

only result in personal suffering but may also result in damage to the company’s image and turnover

losses. I just don’t want to have to visit an employee’s family to explain what went wrong and why it

happened.”

Unambiguous information is crucial in order to prevent confusion – especially when her people

work on location, Van der Wilt-Wilms says. “Fortunately, I do detect initiatives to at least align

the information different parties use. This diminishes the risk of confusion, misunderstanding

and therefore incidents. What strikes me is that different principals not always follow the same

requirements. Certification required to be permitted to go Offshore for instance can vary among

HARMONIZING INFORMATION

Page 27: HSElife magazine no 14 UK

27VAN PROCESS ENGINEERING NAAR OPERATIONS

Clever solution

different Operators. One Operator requires their personnel to take a special training in order to get

permission to go Offshore – and another Operator has no such requirement. One would expect all

Operators to follow the same requirements, but in fact they don’t. It seems as though each Operator

follows their own set of rules. Having said that, I do see a more unambiguous approach developing.

Another example: different requirements are being applied to the products we manufacture. For

instance, when we are manufacturing pipe spools and a weld inspection is needed, one principals

asks for 10% while the other wants 100%. Often, the principals themselves don’t know exactly

which product requirements need to be met, I notice. Whether it’s about weld inspections or

Offshore training. They assume we do know and leave the matter to us. But, obviously, we are not

familiar with all specs of every company. That’s not our responsibility.”

“It would be a good thing if the E&P companies harmonize their way of working and their instructions

even more than they do at the moment. Involving the Contractors directly and sooner, even before the

contract is given out, would be a clever solution. This would not only be more efficient and effective

but on top of that, it would contribute significantly to safety performance.”

HARMONIZING INFORMATION

Page 28: HSElife magazine no 14 UK

28

Reinforcingsafety culture

The man on the shop floor needs things to

be clear. And from now on, they are!

“HSElife UNIO complements DANA Petroleum

Netherlands safety culture very effectively,” says Production

Operations Manager Bert Abbas. Dana Petroleum has

started HSElife UNIO Offshore implementation.

“HSElife UNIO is meant to benefit the man on the shop floor,”

Abbas says. “To us, it is important to stay in touch with

the Offshore crew using tangible and understandable

materials. The brochures, interactive on

screen presentations and video’s at the

HSElife UNIO site create more safety

awareness for the men and are

of added value to everyday

work.”

Page 29: HSElife magazine no 14 UK

29

“Firstly, we informed the OIM’s and Supervisors of the fact that

we were going to officially implement HSElife UNIO within

our organization. Subsequently, we brought HSElife

UNIO to their attention, so that beforehand they were

able to discover the possibilities HSElife UNIO

has to offer. Then we have HSElife UNIO

a prominent position in our safety

meetings.”

HSElife UNIO implementation

Safetymeetings

Last Minute Risk Analysis (LMRA)

Safety culture

“Each month, we highlight a theme as part of our

normal activities. During the safety meeting with the

crew, we then address and discuss HSElife UNIO materials

relevant to the theme. At that moment the whole crew are present

– not just Dana crew but also the Contractors and temporary personnel

such as painters, scaffold builders and construction workers. By doing this,

we reach all personnel on the shop floor. During the safety meeting, not only

the Supervisor or OIM addresses a subject but others do so as well. For

instance, our medic instructs us on what to do if someone has been struck

by an electrical shock. In cases likes this we also use HSElife UNIO materials.

At the same time, the safety meeting is also a good way to monitor HSElife

UNIO implementation progress and to see where improvements can be

made.”

“Within our organization we’re trying to enlarge LMRA exposure and to implement it further. We want the use of

LMRA to become our crew’s second nature. Here, we also see a connection to HSElife UNIO since LMRA

is part of HSElife UNIO material, such as brochures and on screen presentations. Apart from this, we

collect as many best practices as we can find. For example, some of the Operators use overalls with

the letters LMRA embroidered on the sleeves. My job is to find out if this really works and if people

really use this.”

In conclusion, Abbas emphasizes the strong safety culture within Dana Petroleum.

“Our HSE systems are solid. Just as our Task Risk Analysis, Permit-to-Work

system, insulating procedure, work instructions, procedures etcetera are.

Many of these instructions have been composed by our offshore people

themselves which results in maximum acceptance. We use HSElife

UNIO materials to expand our knowledge even further. Moreover,

the materials help us to tell the same story throughout the

whole industry, because of their contribution to working

safely. It is this uniformity that makes HSElife UNIO so

powerful.”

Page 30: HSElife magazine no 14 UK

ANOTHER STEP TOWARDS

INFORMATION!

ANDUNAMBIGUOUS

HARMONIZED

This quote reflects the unique aspect of HSElife UNIO: through

cooperation between the Oil and Gas Operators who are active in the

Netherlands, harmonization of rules and regulations regarding Health

Safety and Environment is being realized. This cooperation now results

in a harmonized Interactive Induction Offshore and Onshore training.

See www.hselifeunio.com (Refresher & Training).

“The great end of living is to harmonize man with the order of things,”the American writer

Oliver Wendell Holmes wrote.

30

Page 31: HSElife magazine no 14 UK

31

During the Steering Committee meeting of 6 November, the Operators participating in HSElife UNIO have

given their final agreement on this interactive Offshore and Onshore training. In this way they take another

step for unambiguous information through progressive harmonization and through sharing HSE information.

This also results in a new step towards safer operations.

Whom is the harmonized Offshore and/or Onshore interactivetraining meant for?

Everyone who works at an Offshore or Onshore location is required to make the training and the corresponding

test. It is about the basic rules, procedures and regulations regarding HSE that everyone should know and

follow.

Why a harmonized Offshore and Onshore training?

If you have completed the test successfully, you will receive a certificate and a HSElife UNIO sticker in your

Personal Safety Logbook (PSL). The OIM or Site Supervisor signs off the sticker. This sticker is a security

certificate for access to an Offshore or Onshore location from the Operators participating in HSElife UNIO.

This means that you don’t need to make an ‘admission exam’ time and time again. Besides, there will

always be the location-specific information.

This is another step to make it possible for

Contractors and Subcontractors to work in

the same way and to get the same signal

from their clients. Accidents are prevented

because of clarity and unambiguity in the

working method.

Page 32: HSElife magazine no 14 UK

Questions or comments?

Do you have questions or

comments? Send them to

[email protected]

HSElife UNIO is supported by

Participating Contractors

Participating Operators

32 ANOTHER STEP TOWARDS UNAMBIGUOUS AND HARMONIZED INFORMATION!

Page 33: HSElife magazine no 14 UK

John van Schie of NAM andJürgen Joosten of Centrica are blogging about the ‘Management of Safety Health & Environment’ (MoSHE) Master’s programme that they are taking at the Delft University of Technology. Read their blog.

33

Page 34: HSElife magazine no 14 UK

34

Hi Jürgen,

To get straight to the point: I failed to submit a draft thesis in July. Instead, I chose to give extra attention to my

father during the process of his surgery. Presently, he is recovering fairly well. Due to his age his recovery takes more

time, I found. Therefore, I haven’t been able to work a lot on my thesis in July and in August we took a vacation. We

went camping which we enjoyed tremendously. We’re very fond of France but in order to find nice weather, we had

to travel further south than we usually do. Eventually, we ended up in Spain. Here, we spent time in the Pyrenees,

on the coast and in Barcelona. What a wonderful country Spain is! We’ve decided to go further south more often.

The time off did me a lot of good. While camping in a different environment with nice weather and good food, I

completely forgot about work and my thesis. It supplied me with renewed energy to really go for it in September.

However, I did decide to take some rest more regularly. That’s why in the weekends, I only work on my thesis for

one day. The other day I devote to my family, to visiting friends and leisure activity. I find that by doing this, my

energy level stays up and I’m feeling good which I needed for my trip to China to conduct an audit. In preparation,

I’ve received several documents already. Hard to decipher, these Chinese characters – however beautiful they look.

Luckily, by using Google Translate I’m able to figure some of it out and a translation agency helps us with the most

important documents. In your last email, you wrote that we should all search for the best possible solutions in our

effort to prevent incidents from happening. With this in mind, you found it strange that different solutions were being

applied by different companies. I agree that this is indeed strange. That is why I’m happy to be able to contribute

to the HSElife UNIO harmonization path – however long this path still seems to be. Even within NAM, it’s not easy

to get everyone to follow a commonly agreed line. We work with responsible and intelligent people and we have to

help them in making the right choices by using good arguments and insights from the outside world. Harmonization

is necessary in order to offer clarity to our Contractors, who often work for several different Operators. An interesting

challenge – this is what makes our job so fascinating.

By the way, our Contractor Safety Day have taken place. Together with NAM Contractors, we have discussed the

specifics of our joint 2015 HSE Annual Plan. A nice challenge in which we have also include the harmonization

factor. I have facilitated a brainstorm session and a discussion. I was very much looking forward to it and I’m curious

as to what results we will achieve. It was an interesting day! The fact that neither of us has submitted our thesis also

has a silver lining. Because for now we can continue writing our blogs. I’m curious to know what stage your thesis is

in and how everything is at work.

Regards,

John

TOILING AND SWEATING FOR HSE

Page 35: HSElife magazine no 14 UK

35TOILING AND SWEATING FOR HSE

Hey John,

I’m so sorry to hear about your father – obviously, all else will have to wait. I agree completely: family comes first, before work, however hard that may be. Not to mention having to spend time on your education. One can’t do everything at once.

Not many people notice but as a safety officer you deal with new challenges every day. While driving to my office, I already have a list in my head of the things that need to be done that day. For instance: apart from the daily meetings and other obligations, reports need to be made and checked. When after a 30 minutes drive I arrive at the office, the first thing I do is compose a to-do list. But at the end of the day, if I have gotten round to even one of these items, I should congratulate myself. Something always comes up. Simple questions with big consequences.

Sometimes these questions are being asked by field workers but I also get questions from our holding company. For instance – take the ‘Compresses Air Escape Breathing System’ implementation in the UK. During helicopter flights, this has now become a mandatory requirement. How do we deal with this in the Netherlands? Is it mandatory for us as well? Not yet, but it does give us problems because from Den Helder we also fly to our rigs on the UK continental plate. Therefore, all of a sudden this becomes mandatory for us as well. So… let’s do it then, you would say. But this means we need to train our people and stop sharing helicopters with other Operators. And so on and so forth. A small change with huge consequences. These kinds of things keep me occupied in my daily routine. Every time a new challenge presents itself. However, I do try to make sure my family get the attention they deserve.

How nice of you to mention your contentment relating to your contribution to HSElife UNIO. I couldn’t agree more. I, too think that our generation is able to change the world. At all times we need to aspire to less incidents, to equal values and procedures AND to working safely. The other day, I heard someone telling a story about the British National Rowing Team. During the Olympic Games last year, this team won gold. Before they started rowing, their coach said: ‘If not you, then who? If not now, then when?’

These sentences perfectly reflect my feelings toward the harmonization of safety procedure, systems and culture. During our Contractor Days, we can take our industry to a new level by working together and sending the same message to the outside world. We have to do it ourselves and I think now the time is right. Let’s aspire to an industry with zero incidents.

I could apply the same quote to our theses. I should really finally finish it!

Regards, Jürgen

Page 36: HSElife magazine no 14 UK

to

SSM theme event

dangerousExposure

Within the Oil and Gas Industry,

the man on the shop floor is not

always aware of the health risk when

exposed to dangerous substances.

36

substances

Page 37: HSElife magazine no 14 UK

The unfamiliarity with the exposure to dangerous substances, its effects as well as

the growing concern with this issue within the Oil and Gas Industry formed the reason

for this SSM theme event. Jan van Driel and Hans Weenink report.

Van Driel: “We invited works council, unions and branch organizations NOGEPA and IRO

representatives to join us on November 4th in order to discuss this subject. It was our

intention to exchange information and experiences on dangerous substances and the role

of the substances RI&E. Through this event, we are able to get an impression of the way

safety is being perceived within the industry and of the concerns employees harbor. After

all, together with the industry we are searching for the answer to the question of how to

create a greater awareness.”

Group discussion

During the event, there was a mixture of guest speakers and group discussions.

The presentation by Expertise Center of the Inspectorate SZW’s Nathan Kuper contributed

greatly to this awareness, Weenink says. He spoke about the European REACH and VIB’s

regulations. “From his speech, it became obvious that the VIB’s should be readily available

and that workers should be well aware of the risk imposed on them because of the

substances they work with.” During the presentation it was also mentioned what kind of

information the downstream user needs and what exactly he is supposed to do with that

information, Van Driel adds. “Furthermore, the exposure assessment was mentioned,”

Van Driel says. “These are extended safety data sheets containing scenario’s having to do

with the use of the (dangerous) substance or mixture and the safety measures to be taken.

The scenario’s make clear which procedure you should follow when using the substance

or mixture.” Many people in de audience indicated that they found the information they

received very useful.

37

Page 38: HSElife magazine no 14 UK

This is the reason why at present, employees are often not aware of the effects of the exposure to

dangerous substances, says Weenink. Van Driel: “Another point of concern was that the theoretical

reality differs from the shop floor reality. During the theme event there were signals that the mining

and drilling companies’ shop floor workers and the hired Contractor personnel are not always aware

of the danger of the substances they work with. In this respect, the Permit-to-Work Holder and Issuer

rely upon the know-how of the certified companies. However, some of the participants think this is

also a risk factor. In these cases, it is important to thoroughly examine the risk and the measures to be

taken during the working permit process. It was also mentioned that work supervision could be better,

especially with the many foreign workers and independent contractors on the shop floor. Often times,

there is no assigned supervisor present which means supervision responsibility shifts to the Contractor

who therefore has to do more work in less time. We signal a vacuum here.”

Points of concern

Several points of concern surfaced during the group

discussions. “One of the most important points of

concern surfacing during the group discussions was

the unfamiliarity with their own SH management systems – such as the VIB’s – related to legal or

regulatory requirements on substances,” Van Driel says. “It was also indicated that there seems to

be less focus on health compared to the focus on safety. Health issues seems to be further from our

mind because the consequences don’t become visible immediately – that could take many years.”

38

Page 39: HSElife magazine no 14 UK

Support

However, the importance of health risk awareness related to working with dangerous substances was

recognized by the works council representatives, Van Driel and Weenink say. “One of the works council

representatives indicated that his works council is not sufficiently aware of the role the works council

should play in reviewing a substances RI&E. Other works council representatives admitted they should

pursue this more vigorously.”

Solutions

“Improvement measures” was also an item on the

agenda. “Due to the fact that we didn’t quite proceed

according to planning, we weren’t able to discuss the

measures for improvement,” Van Driel says. “I’ve sent

an email to all participants asking them to submit

their suggestions for improvement on the shop floor

or suggestions for industry wide initiatives on that

subject.” They can only get a clear picture of how keen

the works councils are on the subject when they get a substantial number of respondents sending in

suggestions for improvement. All reactions are welcome, please email to [email protected].

39EXPOSURE TO DANGEROUS SUBSTANCES

The man on the shop floorFinally, Weenink says that HSElife UNIO also presented itself at the event.

“HSElife UNIO, presented by Pier van Spronsen, plays an important role

in creating more health risk awareness in the man on the shop floor. For

example: on the HSElife UNIO website there is a lot of information to be

found on dangerous substances and how to handle them. This helps the

man on the shop floor to limit any health risk.”

Page 40: HSElife magazine no 14 UK

for industry, by industry

HSElife is a forum for those working in the oil and gas industry.HSElife focuses particularly on those working wherever HSE is really an issueor really should be an issue: on the shop floor.

HSElife magazine is published by:The WAT Group B.V.P.O. Box 237380 AA KlarenbeekThe Netherlands+31 6 462 95 25 6 (7, 8)

www.thewatgroup.com On this issue workedThera Idema, Marjou Janse, Marcel van Spronsen, Veselin Raznatovic, Pier van Spronsen, Stéphanie van Stockum, Janine IJssel de Schepper, Bob Janssen, Marc van Baasbank, Evelien Brascamp, Joost Michelhoff, Bert Abbas, Jan van Driel, Roel van de Lint,Agnes Voorintholt, Lisenka van der Wilt, Yvonne Hoddenbach, Theo Kruithof,Cees van Oosterom, Gert Jan Windhorst, Jelto Terpstra, Victor Bouman, Lex Bruinhof, Hans Weenink, Piet van Dam and the Members of the HSElife UNIO Steering group: Ronald Pijtak, Jan Jager, Ton van Swaal, Sander Floore, John van Schie, Alexander van der Zee, Gerard Burgers, Frits van der Wilt, Ronny Ali, Jurgen Joosten, Ben Waardenburg,Emanuele Gemelli, Anne Hendrikson, Rik van der Zee en Marc Kloppenburg.

Please e-mail any comments about subjects discussed in this magazine [email protected] attn. Janine Ijssel de Schepper.

Articles may not be taken from this publication within the meaning of Article 15 of the Netherlands Copyright Act.;© The WAT Group B.V. 2014


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