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Human Capital Strategy Every Student Shapes a Successful Future
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Page 1: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Human Capital Strategy

Every Student Shapes a Successful Future

Page 2: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

“School systems traditionally reduce human capital issues

to basic human resource functions, e.g. hiring, evaluations,

compensation. To develop and manage human capital in a

systemic way requires the leadership of the teaching and

learning side of the house, finance, the people who

supervise principals, information technology, and thesuperintendent.”

- The Aspen Institute

Human Capital Strategy

2

Page 3: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Fundamentally, human capital includes:

• Our people

• The work people do

• What people know

• How people interact

• How committed people are to the organization

A human capital strategy determines the right mix of people for the short-term,

the projected needs of the organization based on the workforce planning data

and talent management systems and programs, and can be categorized intothree interrelated areas:

• Talent Acquisition

• Talent Development

• Talent Utilization

What is Human Capital?

3

Page 4: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Human Capital APS Theory of Action & Vision

Theory of Action:

When we recruit, identify, develop and retain team members who lead, thenevery student will shape a successful future.

Vision:

All APS team members who lead will be purpose driven, take action, contributetheir best and demand the best in others, and demonstrate professionalism andexpertise in order to support every APS student to shape a successful future.

Program Goals:

Goal 1 - Talent Acquisition: Recruit high potential and/or effective candidates to accelerate the learning of every APS student, every day.

Goal 2 - Talent Development: Identify and develop individuals whodemonstrate the ability and passion to be team members who lead.

Goal 3 - Talent Utilization: Retain effective employees who demonstrate acommitment to APS, its students and the Aurora community.

4

Page 5: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future 5

APS Organizational StructureBudget Development and Resource Allocation Methodology

Human Resources Organizational StructureEnterprise Resource Planning Infrastructure

Policies, Practices and Collective Bargaining Agreement

Recruitment Processes

Pipeline Development

Selection, Hiring and Onboarding

Marketing and Advertising

Social Media

Employee Referral and Incentives

Compensation

Talent Acquisition

Coaching and Mentoring

Induction

Teacher Leadership

School Leadership

Cultural and Linguistic Diversity

Urban Schools Focus

Performance Management

Professional Development

Talent Development

Engagement and Retention

Employee Recognition

Employee Engagement

Strategic Retention

Leadership

Support

Succession Planning

Talent Utilization

Human Capital Components2018-19 Areas of Focus

Page 6: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future 6

Human Capital Plan Metrics

Metric SY 16/17 to 17/18 SY 17/18 to 18/19 Target

Teacher retention

rate 75.29% 81.89% 88%

Vacancies filled

by July 1 of each

year

N/A 83.57% 80%

Licensed

vacancies filled by

August 1 of each

year

N/A 82.17% 99%

Page 7: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Pillar I: Talent Acquisition Objective

Over the next three years, expand recruitment efforts to ensure APS is hiring

the most qualified teachers and leaders available with the following goals:

✓ Increase the percentage of “high potential” new hires

✓ Reduce average number of school-site vacancies

✓ Increase the number of high caliber applicants per vacancy for teaching

positions

✓ Increase the number of high caliber applicants per vacancy for leadership positions

Pillar I:

Talent Acquisition Objective

7

Page 8: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Strategy

Expand recruitment efforts to ensure APS hires the most effective teachers and leaders through:

• Enhanced and proactive outreach to applicants

• Targeted recruitment for hard to fill positions and diversity

• Consistent and uniform hiring practices

• Expanded university partnerships

Employ historical hiring data as well as data analytics to make more informed recruitment and hiring decisions

Create and implement targeted recruitment effort to include:

• Renewed branding of APS – Teach, Lead, Inspire

• Update and relaunch the Human Resources website

• Increased marketing via social media and traditional outreach (print and electronic media)

• Specialized hiring fairs

• Partnerships with post-secondary institutions to encourage applicants to work in APS

Enhance the use of Alternative Licensure Programs to include a greater level of candidate support and development

Enhance the selection, development and retention (hiring) of student teachers and interns in APS

Create “academies” of learning to further develop APS’ Licensed employees interested in leadership opportunities.

Leverage the use of technology to interact with and attract applicants.

Pillar I:

Talent Acquisition Strategies

8

Page 9: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Pillar II: Talent Development Objective

Beginning in 2018-19 and continuing on a consistent basis, train principals

and district leaders on best practices in human capital (including interviewing,

hiring, evaluation, retention, and dismissal) to provide clear expectations and

a shared vision of the role of human capital management in school/district

improvement. This training will result in:

✓ Reduced employee turnover.

✓ Increased number of new hires rated as effective/highly effective.

✓ Increased retention of effective/highly effective employees.

✓ Increased ability to exit low performers in a timely manner.

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Page 10: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Pillar II: Talent Development Strategies

Strategy

Clarify roles and responsibilities of district Human Resources and Equity in Learning

leaders in support of school leadership, teachers and staff.

Implement professional development programs for principals and district administrators to build

leadership capacity and train on best practices in human capital management. Professional development offerings will include:

• Scaled Leadership training

• Principal and Assistant Principal Induction Academies

• Methods to motivate and retain high performing employees

• Procedures for dismissal of ineffective employees

• Deployment of staff

• District policies and Master Agreement articles

Provide ongoing training to school-site administrators for the evaluation of instructional personnel to

ensure that the terms “Effective” and “Highly Effective” are consistent, clear and accurate reflections of performance

Develop and refine data systems and processes by which to review and analyze human capital data for ongoing analysis and continued improvement.

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Page 11: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Pillar III: Talent Utilization Objective

Support an intentional district culture of openness, respect, trust andaccountability for all members of the APS community resulting in:

✓ Reduced employee turnover

✓ Increased retention of effective/highly effective employees

✓ Increased satisfaction of APS staff

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Page 12: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Pillar III: Talent Utilization Strategies

Strategy

Implement professional learning programs for principals and district administrators to build leadership capacity and train on best practices in human capital management.

At both the district and site level(s), respond to feedback obtained through the

administration of exit surveys.

At both the district and site level(s), respond to feedback obtained through the

administration of retention focus groups.

Develop and refine data system and processes by which to review and analyze human

capital data for ongoing analysis and continuous improvement.

12

Page 13: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Pillar IV: Support Structures Objective

Examine and revise existing district constructs to better

align with the overall human capital strategy and create operational efficiencies.

13

Page 14: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Pillar IV: Support Structures Strategies

Strategy

Further develop and implement data systems that will allow human capital outcomes to

be measured at the school/department level

Further develop and employ data-driven constructs of talent development,

management, and sustainability. These analyses will support the ability to determine

areas of need for recruitment, placement, development, and retention resulting in

decreased time to fill positions and increased hiring manager satisfaction

Assess the viability of maintaining APS’ Enterprise Resource Planning (ERP)

infrastructure (Oracle) and other business technology systems to determine the

necessity of replacement system(s)

Continue to assess existing Human Resources processes, protocols and structures to

identify efficiencies that results in increased customer satisfaction

14

Page 15: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

APPENDICES – WORK PLANS

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Page 16: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR I: BRANDING, MARKETING AND

ADVERTISEMENT

Action Summary

Completion

Date Status

Develop brand and marketing

approach

Rebrand APS for recruitment purposes.

Incorporate new tagline into recruitment materials October 2018

Update HR websiteReview HR and update the Human Resources

website for content

December 2018

Refine messagingCreate a recruitment video with testimonials from

current APS staffAugust 2018

Increase advertising presence

(Influencing)

Increase APS’ presence and influence on social and

traditional media January 2019

Internal Resources

Utilizing existing Human Resources budget, create a

job description for and hire a Coordinator of

Recruitment and Retention

May 2018

16

Page 17: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR I: TEACHER RECRUITMENT

Action Summary

Completion

Date Status

Teacher Profile

Through strategic conversations with principals, begin to

develop an initial profile for high potential teacher

candidates.

January

(Annually)

Sourcing

Review educational and experience background of APS

high performing/high potential licensed employees to

identify trends

January

(Annually)

Review of National Trend Data Review nation and state data - economic forecasting,

national mobility, cost of living indices

December

(Annually)

Review of APS Trend Data

and Forecasting

New hires by state (sourcing), attrition by content (3 year

historical), hiring by month

December

(Annually)

Identification and

Implementation of

Recruitment Efforts

Based on sourcing and trend data, identify approaches to

teacher recruitment – advertising, attendance at fairs,

hosting a APS fair.

December

(Annually)

Outreach APS Student Teacher Outreach

November

February

(Annually)

*modeled after the USHCA document titled, A Year in the Life of a Great Recruitment Team & Top Recruitment and Selection Strategies.

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Page 18: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR 1: TEACHER RECRUITMENT –

EDUCATOR PROFILE

A learner

• Reflective

• Desire for feedback

• Shows vulnerability

Experience teaching in an urban

education setting and/or an interest in

working with the APS student

demographic (experienced teachers are

given greater consideration)

• Values diversity

• Understands demographics of Aurora

• Commitment to community

Loves kids

• Supports whole child

• Builds relationships

• Engaging

• Believes in kids

• Empathetic

• Challenges ALL students

• Uses empowering language

Core Values

• Passion for teaching

• Moral imperative

• Work ethic

• Commitment to positions held

(longevity)

• Meeting students’ needs

• Beliefs about equity

• Culturally responsive

Collaborative

• Team-based approaches

Problem solver/Solution-oriented

• Takes initiative

• Risk taker

• Flexible

Instructional knowledge

• Understands data

• Makes adjustments based on data

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Page 19: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR 1: PRINCIPAL RECRUITMENT & SELECTION

Action Summary

Completion

Date Status

School Leader Profile Develop APS School Leader Profile

w/competencies that align with the

Principal evaluation rubric.

August 2018

Processes and Protocols Revise the principal pool protocols and

selection process to align with identified

competencies

October

2018

Marketing, Branding and

Recruitment

Rebranding and develop School

Leaders recruitment materials

Host an APS School Leaders’ Fair

March

2019

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Page 20: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR 1: PIPELINE DEVELOPMENT –

ALTERNATIVE LICENSURE PROGRAMS (ALP)

Action Summary

Completion

Date Status

Assessment on

current ALP

Identify existing alternative licensure program

strengths and gaps. experience for candidates: October 2018

ALP Program

Development

Based on the assessment, enhance the quality

of alternative licensure programs.

March 2019

Program

Expansion

Research existing alternative licensure

programs offered in metro Denver for potential

expansion

January 2019

Budget/Finance

In partnership with ALP partners, identify

funding sources to provide financial incentives

to cooperating teachers

Ongoing

Recruitment Host a job fair for ALP candidates with a focus

on existing APS employees

March 2019

20

Page 21: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PIPELINE DEVELOPMENT – STUDENT

TEACHERS

Action Summa

Completion

Date Status

Vision Develop a vision and guiding philosophy for student

teachers in APS January

2018

Cooperating Teachers

Competencies

Identify competencies for APS teachers to serve as

mentor to student teachers November 2018

Student Teacher

Experience

In partnership with schools of education, develop and

implement a “check-in” process for student teachers

and cooperating teachers.

March

2019

Communication Develop handbook which outlines the student teacher

experience in APS student teaching experience.

May

2019

Data Collection Develop protocol to automate data collection on APS

student teachers and interns.

October

2018

Identify funding source(s)

Identify funding sources to provide stipends to

cooperating teachers to mentor and develop student

teachers Ongoing

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Page 22: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR 1: PIPELINE DEVELOPMENT –

LEADERSHIP

Action Summary De

Completion

Date Status

Vision Continue the development of programs that build capacity in

current and future leaders to ensure excellent leadership in every

APS school.

January

2018

Develop

Communication tools

for a variety of

stakeholders

Market leadership opportunities available in APS for teachers,

deans, instructional coaches, TOSA, assistant principals to grow

current employees into leadership positions.

January

2018

Residency Program

Develop Residency and Leadership Development Programs for:

∙ Assistant Principal

∙ Instructional Coaches

∙ Teachers on Special Assignment

January

2018

Leadership

Development

Pathways

Professional Development opportunities for employees who aspire

to a leadership role in APS August

2019

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Page 23: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR 2: PRINCIPAL AS HUMAN CAPITAL

LEADERAction Summary De Completion Date Status

Role Definition

Human Resource Directors and Learning Community

Directors examine the roles and work of each and how

they intertwine and team to provide support

September 2018

Identify and commit to

common values, language

and protocols

Identify team philosophy, values, mission common

language, communication protocols and processes that

all agree should cross all communities September 2018

Leadership Development

(all APS Leadership)

Develop training modules in key Human Capital areas

to strengthen leadership knowledge and practices,

including but not limited to: Performance Evaluation,

Strategic Retention; Americans with Disabilities Act,

Personnel Investigations, Equal Employment

Opportunity

December 2018

Principal Assessment and

Development

Assess, develop and implement an action plan to

further support principals in becoming great HC

managers.

Fall 2018

Modeled after the USHCA document, Planning Tool to Help Principals be Great HC Managers

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Page 24: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR 2: PERFORMANCE EVALUATION –

CALIBRATION2017-2018 2018-2019 2019-2020

IMPACTS Manual IMPACTS Manual IMPACT Manual

IMPACTS Professional Development

Standards Analysis

Observation Calibration

Feedback Calibration

Look-for Document Look-for Document

Optional: Site-based calibration walks Differentiated IMPACTS Professional

Development

Standards Analysis

Observation Calibration

Feedback Calibration

IMPACTS Professional Development with

normed “master ratings”

Standards Analysis

Observation Calibration with master

scorers

Feedback Calibration

Formation of Master Scorers Evaluator Certification with Master

Scorers

Monthly calibration walks Monthly calibration walks

24

Page 25: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR 3: STRATEGIC RETENTION

Action Summary Completion

Date Status

Data Collection

Collect and organized three-year teacher

attrition data for each school:

∙ Turnover by separations

∙ Turnover by transfers

∙ Effectiveness of leavers

September

(Annually)

Data Dissemination & ReviewReview teacher turnover data with

principals at monthly meetings October

(Annually)

Strategy:

Principal Development

Support Principals with Strategic

Retention - Keeping top performers while

simultaneously removing the weakest

performers (annually)

Year Round

Strategy: Retention Focus Groups

Conduct and report out on Retention Focus Groups

June

(annually)

Strategy:Exit Surveys

Review and report out results from Exits

Surveys July

(annually)

25

Page 26: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

Pillar 4: Human Capital Measures

Action Detail

Completion

Date Status

User Needs

Build Effective Human

Capital Managers

Establish clear and consistent business rules for data

collection. Collect Human Capital data based on

established business rules.

Ongoing

Analysis and

Understanding

Turn data into insights

Align data reporting and use to the calendar of HC decisions

to ensure that users have the timely data to support

strategic decisions

Set regular meetings within and beyond HR to review critical

HR/HC data

Ongoing

Actions and Decision

Making

Turn insights into action

Identify and assign actions/ required interventions based on

insights

Ongoing

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Page 27: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR 4: BUDGET DEVELOPMENT AND

RESOURCE ALLOCATION METHODOLOGY

Action

Completion Date

Status

Identify the goals of a new funding methodology that is commonly

referred to as student-based budgeting (based on student needs). 2019-20

Establish a working group that functions as an Advisory Committee for

the scope of work

2019-20

Concurrent Projects in Division of Finance:

• Budget Tool – COMPLETE

• District-wide implementation of bottom line budgeting

• Training/Support

27

Page 28: Human Capital Strategy - BoardDocs...A human capital strategy determines the right mix of people for the short-term, the projected needs of the organization based on the workforce

Every Student Shapes a Successful Future

PILLAR 4: ENTERPRISE RESOURCE PLANNING

(ERP)Action Detail Completion Date Status

Stakeholder

Development

Identify key stakeholders in the Divisions of

Finance and Human Resources to participate in

the Enterprise Resources Planning (ERP)

assessment and recommendation

Fall 2018

Assessment/

Requirements

Identify strengths and challenges of the current

ERP (Oracle) and/or configurations. Identify

needs/criteria of future system

Fall 2018

Review and document business practices and

workflow(s) with ERP implications December 2019

Research

Research potential ERP replacements and/or

upgrade of Oracle based on Finance and HR

criteria. Conduct vendor presentations to

Finance and HR Committees

May 2019

Selection Select a ERP for future use in APS July 2019

Implementation &

Testing Begin implementation and testing new ERP December 2019

Launch

Move new ERP from test environment to live

production July 2020

28


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