HWA International Inc.Summer 2012 Newsletter

Trust Accounting Software Since 1977

Making Ticklers Work for YouTicklers in TNETTNET has an extensive tickler feature that includes some things that might surprise you. Here is a review of the Tickler Report Groups with a few examples that may be helpful to you in your daily and monthly operations.

• Asset-related Receipts can be used to list or generate transactions relating to mortgages, properties and assets such as stocks and bonds.

• Account-related Events can be used to generate reports about accounts that have been opened or closed in a date range.

• Holdings-related Events can be used to generate a list of upcoming maturities.• Scheduled Reports are the very helpful ones. Please see the separate list below for details.• Recurring Receipts Expected can be used to create incoming cash transactions for predictable

recurring receipts such as social security or pension income.• Other Recurring Events can be used as a reminder for anything from an annual meeting to

birthdays for clients or beneficiaries.• One-time Events can be used to remind you to prepare for an upcoming meeting, with a separate

tickler to remind you about the meeting itself.

Under the Scheduled Reports section, you can schedule the following reports to be run for a specific frequency, such as quarterly, monthly, annually, etc. As you are entering the tickler event, the screen changes to match the fields needed for that report. For example, the Customer Reports Tickler screen asks which related party you want the report to go to, which sections that party should see and how many copies you want to print to paper or PDF.

• Trust Fees Calculation• Invest Reviews• Trust Holdings Ledger• Customer Reports

• Account Summary• Chronological Report• Tax Worksheet• Performance Report

To learn more about Ticklers, you will find quite a bit of information in the HWA online manual in the following programs:

• Tickler File Maintenance (#6.04)• Tickler Report (#2.01)• Tickler Researcher (#2.02)

To find information in your system about who has what ticklers and how they are set up, you can use Quick Query: Tickler Option (#14.09), or contact your HWA support representative and ask about our Query Service.

— By Kathy Shanahan

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Mark GregoryMark has been with HWA since October 2008. He wears many hats while working from his home on the family farm in Laconia, Indiana. He is a cross-over TNET/TRUSTprocessor support representative, and one of our best IT guys. He has accepted responsibility for being the primary person for installation and support of the TNETonline and TPonline software products.

Mark was born in Louisville, Kentucky and moved to Indiana in 1969. Except for his college years, he has lived there all of his life. His parents, Norman and May Gregory bought their 343 acre farm in 1957 and raised their son there from 1969 on. They had been married for 62 years when Norman passed away earlier this year at the age of 82.

When asked how his parents influenced his life, he said “They taught me a very strong work ethic, and a go-for-it attitude. When you come to a problem, resolve it, go under it or around it or over it, or find a different path, but don’t let it stop you.”

Mark graduated from his high school class of 55 students in 1977 and went to Indiana University where he earned a B.A. in Chemistry in 1983 and an A.S. in Computer Science in 1984. He went on to the University of Louisville and earned his M.S. in Computer Science in 1991. He is also a Microsoft Certified Professional.

Mark married Patty 26 years ago this month. Patty also works mainly from home, and when she does travel for her job Mark usually goes with her. He often works from hotel rooms or any place he can find a WiFi connection and an electrical outlet.

Mark and Patty have a few pets out on the farm. On the feline side of the family are Mickey, Callie, Lacey and Lexie, and on the canine side are Ernie, Girlfriend, Chloe, Little Star, Buddy, Black and Decker. When Mark is not working, traveling or attending a committee meeting, he loves inventing and creating. Two of his current projects are building a 70-foot tower to enhance his Internet connection – and designing a new style of windmill to create electricity.

In addition to the work he does for HWA, he is the President of the Elizabeth Lions Club, Vice Chairman of the Relay For Life, a member of the Sons of the American Legion and the Heart Humane Society, and serves on the Logistics Committee for Strides Against Breast Cancer.

Mark is meticulous, focused and thorough, and will leave no stone unturned when looking for a solution for your issue, whatever it may be. No one wants to have problems with programs, systems or networks, but if you do, it’s good to have Mark on your side!

— By Kathy Shanahan

Baseball TRIVIA

1839 Abner Doubleday was widely credited with inventing baseball in Cooperstown, NY, but the game originated in England. The English game of Rounders was adapted and renamed ‘townball’, ‘base’ and finally ‘baseball’, by American players.

1845 Alexander Cartwright published a set of baseball rules for the Knickerbocker Baseball Club of New York, and his rules were widely adopted.

1866 The first women’s baseball team was started by a group from Vassar College.1867 Candy Cummings threw the first curveball in baseball.1869 The Cincinnati Red Stockings became the first openly salaried team and were thus

considered the first professional team. 1871 The first professional baseball league, the National Association of Professional

Base Ball Players, was established.1876 The first major league, the National League, was formed. 1877 Four players were banned for accepting bribes.1878 Frederick Winthrop Thayer of Massachusetts (captain of the Harvard University Baseball

Club) received a patent for a baseball catcher’s mask on February 12.1884 Moses Fleetwood Walker became the first African-American player in the Majors.1900 The American League was created.1903 The Boston Pilgrims and the Pittsburgh Pirates played the first World Series.1906 The Chicago Cubs won 116 games and lose 36.1907 Alta Weiss was the first woman to play professional baseball.1912 The first players strike in Major League Baseball occured.1913 The Federal League was created.1918 The Star Spangled Banner was sung at a baseball game for the first time.1919 In the most famous scandal in baseball history eight players from the Chicago White Sox

were accused of throwing the World Series against the Cincinnati Reds.1929 Babe Ruth hit his 500th career home run.1935 The first night game was played by a Major League team, and Babe Ruth ended his career.

by hitting three home runs in one game.1945 Jackie Robinson made his Major League debut.1947 The first television coverage for the World Series. 1956 Don Larsen pitched a perfect game in the World Series.1957 The New York Giants and the Brooklyn Dodgers announced their moves to California.1961 Roger Maris broke Babe Ruth’s single season home run record.1973 The designated hitter rule was established.1974 Hank Aaron broke Babe Ruth’s career home run record.1994 The year without a World Series, the longest and costliest strike in baseball history began on

August 12 and lasted until the following spring. 1998 Mark McGuire and Sammy Sosa beat Roger Maris’ single-season home run record.2002 The minimum age for a batboy or batgirl was raised to 14 after a near collision at the plate

involving a base runner and a manager’s 3-year-old ‘batboy’ son.

— Compiled by Kathy Shanahan

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AutoPostTracking suspense accounts:

Many offices have an account in TNET that reflects the trust fees they have earned, and other accounts that reflect withholding amounts that are payable to the federal or state government.

When you enter a fee or tax withholding transaction, the AutoPost Transaction feature can automatically generate an offsetting transaction to a specific TNET account, such as a suspense account. This feature was designed for tracking fees or taxes withheld from client accounts, but you might think of other ways to use it in your office.

Implementing AutoPost:

• Set up an Account Type for suspense accounts that will be excluded from the RC-T Report.

• Set up your suspense accounts in TNET. If your office uses account numbers beginning with the account type, and, if you used 999 for the new suspense account type, you could set up these accounts:

9990001 for Federal Tax Withheld9990002 for State Tax Withheld9990003 for Trust Fees

• Plan which transaction codes should create AutoPost transactions.

• Use Transaction Code Maintenance to enter the AutoPost Account and AutoPost Transaction Code for each.

The AutoPost Transaction Code field is available only for transaction codes that end in xxx1 or xxx4. In order to generate the offset transaction, both fields must contain a valid entry.

Once your accounts and transaction codes have been set up, you can enter your trust fees and tax withholding transactions in the normal manner. You will see the AutoPost transactions in the history file after you post those transactions.

Please call your TNET support representative for more information about this process.

— By Mark Gregory

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Baseball & Hot Dogs“A hot dog at the ballpark is better than steak at the Ritz.”

— Humphrey Bogart

Americans began playing baseball on informal teams using local rules in the early 1800s. By the 1860s, the sport, unrivaled in popularity, was being described as America’s “national pastime.” Alexander Cartwright (1820-1892) of New York invented the modern baseball field in 1845. He and the members of his New York Knickerbocker Baseball Club, devised the first rules and regulations that were accepted for the modern game of baseball. Claims about hot dog invention are many and varied. Sausages were made popular by German immigrants, and it was expedient for vendors on the streets to sell them in buns or on bread because they were too hot and greasy to handle with just a paper napkin. The association between hot dogs and baseball began as early as 1893 with Chris von der Ahe, a German immigrant who owned not only the St. Louis Browns (who became the St. Louis Cardinals in 1900) but also an amusement park and a bar. He served hot sausages on a bun at all three venues.

The National Hotdog & Sausage Council reports that over 5,161,370 hotdogs were sold in 2011 in ballparks across the nation. That fact puts a whole new spin on the old adage, “the dog days of summer … ”

— By Kathy Shanahan

Changes to 2012 Tax FormsThere are some changes coming for 2012 tax forms. We are already working on updating the programs that will be released to you in January. Here are some of the changes to expect:

• 1099-INT: There are three new boxes, all relating to state tax reporting.

• 1099-DIV: There are five new boxes. Two of them are for reporting exempt-interest dividends from a mutual fund or other regulated investment company (RIC). Those amounts will no longer be reported on Form 1099-INT. The other three boxes are related to state tax reporting.

• 1099-B: There are five new box descriptions on this form relating to reporting cost basis for both equity and mutual fund sales and state tax reporting. There is also a box for the ticker symbol on this form.

— By Kathy Shanahan

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HWA Client Conference – A Mountain ofInformative Fun

Our 2012 conference was kicked off by a Memphis Redbirds game, with a BBQ dinner on the upper deck provided by the famous Rendezvous restaurant. The Redbirds made the fun last 11 innings, until sadly, they were beaten by the Reno Aces. But, what a game …

Another highlight of our conference was welcoming three new interface partners to our team. Representatives from Chicago Clearing Corp, ByAllAccounts and OBS Financial Services talked about their products and interacted with our group of clients and prospects.

The Westin Hotel on Beale Street was rated highly by clients and sponsors alike for comfortable rooms, wonderful food and generous conference space. We are looking forward to returning next year.

We have a few surprises planned for our next conference. Most of them are ideas we got from interactive discussions and feedback from our client group. We hope you will join us for our 28th Annual Client Conference on May 7–9, 2013!

For more information call us at (800) 328-8661.

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IRS Rollover ChartI found this chart while searching for information about Joint and Uniform Life Tables for calculating 2013 RMDs (there are no changes to those tables this year).

For more information about retirement plans and rollovers, see Publication 590 on the IRS website at http://www.irs.gov/publications/p590/ch01.html

— Contributed by Kathy Shanahan

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Hot Dog Recipes

Chicago Style DogIngredients1 all-beef hot dog 1 poppy seed hot dog bun 1 tablespoon yellow mustard 1 tablespoon sweet green pickle relish 1 tablespoon chopped onion4 tomato wedges 1 dill pickle spear 2 sport peppers 1 dash celery salt

DirectionsBring a pot of water to a boil. Reduce heat to low, place hot dog in water and cook 5 minutes or until done. Remove hot dog and set aside. Carefully place a steamer basket into the pot above the water, and steam the hot dog bun 2 minutes or until warm. Place hot dog in the steamed bun. Pile on the toppings in this order: yellow mustard, sweet green pickle relish, onion, tomato wedges, pickle spear, sport peppers, and celery salt. The tomatoes should be nestled between the hot dog and the top of the bun. Don’t even think about ketchup!

Coney Dogs(not to be confused with an ordinary Chili Dog)

Ingredients8 hot dog buns 1 pound ground beef 2 onions, finely chopped 2 cloves garlic, finely chopped 2 tablespoons chili powder 1 tablespoon ground cumin 1 6 ounce can tomato paste 1 tablespoon yellow mustard, plus more for topping 1 tablespoon Worcestershire Sauce 2 teaspoons brown sugar 8 beef hot dogs in natural casings

DirectionsPreheat oven to 300 degrees. Wrap the hot dog rolls in foil and set aside.

In a large skillet cook beef, garlic and half of the onions over medium-high heat, until the onions are softened and the meat is cooked, about 5 minutes.

Stir in chili powder and cumin. Cook, stirring occasionally, for 3 minutes. Stir in 1 cup water, tomato paste, mustard, Worcestershire Sauce and brown sugar. Bring to a boil, cover, reduce heat to medium and cook until thickened, about 20 minutes.

Meanwhile, in a large saucepan, cover the hot dogs with water and bring to a boil. Cook until heated, about 8 minutes. Place rolls in the oven to heat through. Place hot dogs in rolls and top with the chili, remaining onions and extra mustard.

— Contributed by Rex Germany

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The InternetWe all know the internet is big. But did you know it is so big that it’s practically impossible to measure? With so much information available at the touch of a button, it’s easy to see how 70% of people feel that the amount of available data is overwhelming. The facts below will give you a little perspective on the internet.

Size of the Internet: Google estimates the internet at about 5 million terabytes of data which is 5 billion gigabytes or 5 trillion megabytes. The human brain can hold an estimated 1 to 10 terabytes. Using an estimate of five terabytes per brain, it would take a million human brains just to store the data on the internet and the internet is growing exponentially.

Population that uses the Internet: • North America 76.2% (only has 5% of the global population)• Australia & Oceania 60.8%• Europe 50.3%• Latin America & Caribbean 31.9%• Middle East 28.8%• Asia 20.1%• Africa 8.7%

What is the Internet used for: • 16% Entertainment• 10% Information• 13% Financial & Banking• 34% Prepay Services• 5% Purchasing games and shopping

Mobile Internet use: • 70% of mobile internet use takes place in the home• 87% of users access mobile internet more than once per day• 50% access it more than five times a day• 81% surf more than 15 minutes each session• 60% of users use the mobile internet for social connection

— Contributed by Gordon Proud

Internet Facts

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TNET University

2012 TNET University ScheduleWhen scheduling TNET University classes, we gather information from three sources – you, our government and our staff and planning groups. If you have ideas for classes you would like us to include, please let us know.

We will send you an email with course information and a registration form two weeks in advance of each class. We hope you will use this list to review the available classes and dates, check your calendar and plan to attend any classes that interest you.

Basic Training✦ Sept. 11 (Tues.) and Sept. 13 (Thur.)✦ Sept. 18 (Tues.) and Sept. 20 (Thur.)✦ All four classes in this course will be held from 10:00 a.m. to Noon CDT

Chicago Clearing Corporation Interface ✦ Sept. 21 (Free Friday) – 10:00 a.m. CDT

Audit Tools in TNET ✦ Sept. 25 (Tues.) – 10:00 a.m. to 11:30 a.m. CDT

Options, Short Sales, and Corporate Actions ✦ Oct. 9 (Tues.) – 10:00 a.m. to 11:30 a.m. CDT

Applied Quick Query ✦ Oct. 16 (Tues.) – 11:00 a.m. to Noon CDT

RC-T Report ✦ Nov. 6 (Tues.) – 10:00 a.m. to 11:30 a.m. CST

IRA Year-End Reporting ✦ Nov. 13 (Tues.) – 10:00 a.m. to Noon CST

Year-End Reporting ✦ Dec. 11 (Tues.) and Dec. 13 (Thur.)✦ Both classes will be held from 10:00 a.m. to Noon CST

To register for a class you can:• Use the registration form that comes with the class announcement email,• call Carol White or Kathy Shanahan at (800) 328-8661, or • send an email to TNETUniversity@HWAinternational.com