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I have nothing but praise. The - Nextiva · I have nothing but praise. The best experiences I’ve...

Date post: 15-Jun-2019
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CLIENT: Conan EMPOYEES: 120 PLATFORM: Nexva Office Pro w/ Enterprise Upgrades LOCATION: Mobile roadshows I have nothing but praise. The best experiences I’ve had in IT have been with Nexva. - Chris Hayes, IT Director CUSTOMER OVERVIEW Conan is a late-night talk show hosted by Conan O’Brien. It airs on TBS on weeknights, and has enjoyed great success since first beginning in 2010. Conan’s comedy is based around current events and well-known special guests, such as Will Ferrell, Ellen DeGeneres, Jusn Timberlake, and more. DILEMMA Normally filmed in Burbank, CA, the show occasionally hosts roadshows on locaon throughout the world. They notably host “ConanCon” in San Diego coinciding with Comic Con, and a Halloween-themed week in New York City. When uprooted from normal surroundings, the Conan team sll needs a way to stay in touch internally and with external partners. They sought a communicaons system that was flexible enough to set up in new locaons, but also reliable enough to handle the pressures of filming in front of a live studio audience. RESOLUTION When the idea for roadshows first arose in 2014, the show was tasked with finding the perfect partner for communi- caons on these trips. Aſter researching companies and talking with sales representaves, they decided to go with Nexva for scalability, the ease of rolling the system into producon, and the mobility features they needed to stay connected from anywhere. Members of the Nexva team travelled to San Diego to ensure a proper implementaon of service. This included 30 physical phones and Cisco blocks to transfer from Ethernet to RJ for the trucks. They also leſt two lines on 5-day phone calls to the Burbank office so that there they talk to the team back at the studio at any me. They needed a system that was intuive and easy to use, and the NextOS 3.0 portal has allowed them that freedom and flexibility. Conan now uses Nexva service for all road shows, and is extremely happy with the customer service and reliability they experience. Conan is a late-night talk show hosted by Conan O’Brien that airs on TBS. Normally filmed in Burbank, CA, the show occasionally hosts roadshows on locaon throughout the world. When uprooted from normal surroundings, the Conan team sll needs a way to stay in touch internally and with external partners. Aſter researching companies and talking with sales representaves, they decided to go with IN A NUTSHELL Nexva for scalability, the ease of rolling the system into producon, and the mobility features they needed to stay connected from anywhere. They needed a system that was intuive and easy to use, and the NextOS 3.0 portal has allowed them that freedom and flexibility, as well as top-notch customer service. NEXTIVA CUSTOMER SUCCESS STORY (800) 799-0600 [email protected]
Transcript

CLIENT: ConanEMPOYEES: 120PLATFORM: Nextiva Office Pro w/ Enterprise UpgradesLOCATION: Mobile roadshows

I have nothing but praise. The best experiences I’ve had in IT

have been with Nextiva. - Chris Hayes, IT Director

CUSTOMER OVERVIEW

Conan is a late-night talk show hosted by Conan O’Brien. It airs on TBS on weeknights, and has enjoyed great success since first beginning in 2010. Conan’s comedy is based around current events and well-known special guests, such as Will Ferrell, Ellen DeGeneres, Justin Timberlake, and more.

DILEMMA

Normally filmed in Burbank, CA, the show occasionally hosts roadshows on location throughout the world. They notably host “ConanCon” in San Diego coinciding with Comic Con, and a Halloween-themed week in New York City. When uprooted from normal surroundings, the Conan team still needs a way to stay in touch internally and with external partners. They sought a communications system that was flexible enough to set up in new locations, but also reliable enough to handle the pressures of filming in front of a live studio audience.

RESOLUTION

When the idea for roadshows first arose in 2014, the show was tasked with finding the perfect partner for communi-cations on these trips. After researching companies and talking with sales representatives, they decided to go with Nextiva for scalability, the ease of rolling the system into production, and the mobility features they needed to stay connected from anywhere.

Members of the Nextiva team travelled to San Diego to ensure a proper implementation of service. This included 30 physical phones and Cisco blocks to transfer from Ethernet to RJ for the trucks. They also left two lines on 5-day phone calls to the Burbank office so that there they talk to the team back at the studio at any time.

They needed a system that was intuitive and easy to use, and the NextOS 3.0 portal has allowed them that freedom and flexibility. Conan now uses Nextiva service for all road shows, and is extremely happy with the customer service and reliability they experience.

Conan is a late-night talk show hosted by Conan O’Brien that airs on TBS. Normally filmed in Burbank, CA, the show occasionally hosts roadshows on location throughout the world. When uprooted from normal surroundings, the Conan team still needs a way to stay in touch internally and with external partners. After researching companies and talking with sales representatives, they decided to go with

IN A NUTSHELL

“”

Nextiva for scalability, the ease of rolling the system into production, and the mobility features they needed to stay connected from anywhere. They needed a system that was intuitive and easy to use, and the NextOS 3.0 portal has allowed them that freedom and flexibility, as well as top-notch customer service.

NEXTIVA CUSTOMERSUCCESS STORY

(800) [email protected]

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