IBM TotalStorage®
04/04/10 © 2007 IBM Corporation
Data Management
Information Lifecycle Management:
RE: Reminder Workshop IBM Tivoli management softwareTechnical Sales Storage
IBM Nederland
IBM TotalStorage®
© 2007 IBM Corporation2 04/04/10
Agenda
– IBM TotalStorage Capabilities
• IBM’s Point of View
• Definitions and Concepts
• IBM’s Enabling Technologies and Services
– Reference Conceptual Architecture
– Customer References
IBM TotalStorage®
© 2007 IBM Corporation3 04/04/10
Does your company have “Information Indigestion?” Many of our clients experience this problem
How to manage and protect an exponentially increasing amount of information?
What should be kept – what should be deleted?
Difficulty meeting the challenges of regulatory compliance?
High cost of retrieving information for litigation?
IBM’s Point of View
Do you struggle with any of the following?...
IBM sees Fortune 500 customers struggling with following issues:
● Saving TBs of data for years – Too expensive
● They are saving all of their e-mails –Too much pain and too expensive
● Saving compliant data on Optical media and wanting to replace it – Too old
● Relational databases are getting very large but firms must keep data for corporate or regulatory compliance or reference – Too big and slow
…we see plenty of companies that do.
IBM TotalStorage®
© 2007 IBM Corporation4 04/04/10
Surge in criticality, value and volume of digital information is overwhelming…
Volume of information is growing explosively
office documentsWeb content
instant messaging CAD/CAM
paper digital
photosvideo
Fax
images
audio
IBM’s Point of ViewAs highlighted by industry analysts, Information is growing explosively, yet not all data is created equal
1 Enterprise Storage Impact ReportSource: Enterprise Storage Group
Dat
a V
alu
e
0
20
40
60
80
100
7Ds
14Ds
21Ds
28Ds
3 Mo
6Mo
9Mo.
1Yr
5Yr
10Yr
MPEGProd. FilesEmailCodeDatabase
Enterprise data projected to grow at an annual rate of 64% percent1
Outpacing IT’s ability to collect, store and manage it by traditional means
…yet the value of your data is not equal across applications, and its value changes over time
Each enterprise assigns different value to structured and unstructured data
Does your storage data management strategy take this into account?
Need to align IT investment to information value
IBM TotalStorage®
© 2007 IBM Corporation5 04/04/10
Definitions and ConceptsIBM’s Answer - Information Lifecycle Management Solutions
ILM is the process of managing information—from creation to disposal
—in a manner that aligns costs with the changing value of information.
IBM TotalStorage®
© 2007 IBM Corporation6 04/04/10
Definitions and Concepts Information On Demand (IOD)
Information on demand - Getting the right information to the right people or processes at the right time to act on emerging opportunities and competitive threats. Creating business value and reducing risk by integrating, analyzing and optimizing all types and sources of information throughout its life cycle.
Information Services
Information Accelerators
Business Applications
Business Processes
IT S
erv
ice
Ma
na
ge
me
nt
Bu
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s D
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D
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Information Assets & Systems
IBM TotalStorage®
© 2007 IBM Corporation7 04/04/10
Definitions and Concepts What is Information Lifecycle Management?
ILM in an On Demand Storage Environment
Categorizing data
Managing active data
Managing inactive data
Managing changes with no disruptions
Reduce human errors
IBM TotalStorage®
© 2007 IBM Corporation8 04/04/10
Data Assets & SystemsInfrastructure Management
Data Retention
Resource Virtualization
Data Protection
Systems Storage Servers Networking
Virtualize Everything
Definitions and Concepts Within IOD, Data Assets and Systems are the backbone of almost any business process
StaticSystems
AgileBusiness
Maximizing Business
Value
Effectively Manage
Information Assets
Efficiently Manage Data
Assets
Data Assets & SystemsFiles, Storage, Servers, Networks
Information ServicesData Mgmt, Information Integration, Business
Intelligence, Content Mgmt, Master Data Mgmt
Information AcceleratorsIndustry Specific Services, Models, Schemas & Policies
Business ApplicationsCommercial, Internally Developed, Composite-Based
Business ProcessesManage, Collaborate, Optimize
ITS
M IL
M
Bu
sin
ess
Dri
ven D
eve
lop
men
t M
odel
, De
sign
, Dev
elop
, Tes
t
Deploy Manage
IncreasingVirtualization
Model / Assemble
Information On Demand Architecture
Commit to Openness
Collaborate to Innovate
Key Principles of IOD:
IBM TotalStorage®
© 2007 IBM Corporation9 04/04/10
Definitions and ConceptsHighlights of IBM’s ILM Capabilities and Focus Areas
Part of IBM’s ILM strategy is to help manage and reduce the amount of data you need to store, providing a key differentiator versus a number of our competitors. These solution focus areas provide the set of capabilities and services we can offer our customers in a Data Management solution.
Data Lifecycle Management for Files● Appropriate tiered placement, movement and
expiration/deletion of files
Database and Application Archive● Extract “older” information for tiered placement, movement
and archive
e-mail Archive● Copy/archive, extract attachments, archive “old” e-mails
Content Management● Enterprise repository for all data types
IBM Services● Assessment, planning, implementation
* Tiered and/or virtualized storage is an ILM foundation of all offerings
IBM TotalStorage®
© 2007 IBM Corporation10 04/04/10
Definitions and ConceptsIBM Recommended 3 Step Approach for Data Management
Systems
3 Step Approach
File Systems
Databases Applications e-mail
1 Data Classification and Rationalization
2 Establish Storage Tiers and Infrastructure
3 Determine Policies to Manage Data
Gold Silver Bronze
IBM TotalStorage®
© 2007 IBM Corporation11 04/04/10
Definitions and ConceptsIBM Recommended Approach for Data Management
File Systems
Databases Applications e-mail
1a.) Data Classification 1b.) Data Rationalization
Determine who owns, who is
authorized to read, and who is
authorized to modify specific data,
in compliance with laws,
regulations, security and privacy
policies
Determine appropriate business value
and service level of specific data, so that
it can be placed on the appropriate
storage, and can be subsequently moved
to other storage or expired (deleted) at a
later date if the status changes over the
lifecycle of the information represented
1 Classify and Rationalize
IBM TotalStorage®
© 2007 IBM Corporation12 04/04/10
Definitions and ConceptsIBM Recommended Approach for Data Management
1 Classify and Rationalize (cont.)
Can you see all of your data?
Identify duplicate files
Identify usage violations
Capture Does data support your business?
Identify inappropriate files Enforce Usage Quotas
DisposalIs data being disposed properly?
Obsolete files unreferenced many years
Orphan files of users no longer in company
IBM TotalStorage®
© 2007 IBM Corporation13 04/04/10
Reclaim more of this
Delete this
Leave this alone
Delete / share this
Delete / archive this -Often
Clean this - Often
Invest in storing, accessing, managing and protecting this
IBM’s Enabling Technologies TotalStorage Productivity Center for Data
For aiding in Step 1.) Data Classification and Rationalization
Remaining Storage Capacity
System Files
Non Business
Files
Duplicate data
Redundant application
data, log files, dump
files, temporary files
Stale / Orphan Data
Valid Data
IBM TotalStorage®
© 2007 IBM Corporation14 04/04/10
Definitions and ConceptsIBM Recommended Approach for Data Management
File Systems
Databases Applications e-mail
2 Establish Storage Tiers
1 Data Classification and Rationalization
2 Establish Storage Tiers and Infrastructure
Gold Silver Bronze
Match tiers of storage to cost points and service
levels required
IBM TotalStorage®
© 2007 IBM Corporation15 04/04/10
IBM’s Enabling Technologies TotalStorage Disk Lines and Corresponding Service Levels
For aiding in Step 2.) Establish Storage Tiers and Infrastructure
Server Line
Storage Line
zSeries iSeries UNIXLinux on zSeriesLinux on POWER
WindowsLinux x86 (Intel/AMD)
DS8000
DS6000
DS4000 FC
DS4000 SATA
N3000/5000 Filer
DS400 SCSI
DS300 iSCSI
LTO Tape
3592 Tape
Gold Class
Silver Class
Bronze Class
IBM TotalStorage®
© 2007 IBM Corporation16 04/04/10
Definitions and ConceptsIBM Recommended Approach for Data Management
3 Determine Polices to Manage Data
File Systems
Databases Applications e-mail
3a.) Data Lifecycle Management 3b.) Compliance / Retention
Establish policies to move or expire
data based on external
characteristics
Establish policies based on internal
characteristics
Date Since Created (Age)
Date Last Referenced/ Updated
Size
Context of Information
Content Description
IBM TotalStorage®
© 2007 IBM Corporation17 04/04/10
Definitions and ConceptsIBM Recommended Approach for Data Management
Step 3a.) Data Lifecycle Management
Capture
Dispose
Tier 1
Tier 2
Tier 3
Active Reference Dormant
Recall
Migrate
Movement is based on size and type of data, and date last referenced
IBM TotalStorage®
© 2007 IBM Corporation18 04/04/10
IBM’s Enabling TechnologiesIBM Tivoli Storage Manager (TSM)
Step 3.) For Aiding in Data Lifecycle Management
AdministrationUser Interface
TSM Clients
Servers, Clients, Application Systems Storage
Hierarchy
TSM Server
TSM Storage pools
Local Area Network
Storage Area Network
Database
Log
IBM TotalStorage®
© 2007 IBM Corporation19 04/04/10
IBM’s Enabling TechnologiesIBM Tivoli Storage Manager (TSM) Space Manager
Step 3.) For Aiding in Data Lifecycle Management
Centralized point of control for Hierarchical Storage Management (HSM)
● File system selection
● Effectiveness reporting
Automated management
● Policy-based file selection
● On-demand scheduling
● Transparent recall
Platforms Supported
● AIX, HP-UX, Linux-x86, Solaris
● Windows NTFS
IBM TotalStorage®
© 2007 IBM Corporation20 04/04/10
Definitions and ConceptsIBM Recommended Approach for Data Management
Capture
Dispose
Tier 1
Tier 2
Tier 3
Active Reference Dormant
Retrieve
Archive
Retention Managed Data: Data that needs to be retained and protected over a period of time and then disposed of. Usually stored on inexpensive
media; trend is to SATA disk and Tape
Step 3b.) Compliance and Retention
IBM TotalStorage®
© 2007 IBM Corporation21 04/04/10
Step 3b.) Data Retention – Electronic Records Chain of Trust
Media overwrite protection (P-WORM)
Physical write protect (removable media-write lab)
Overview protect (E-WORM)
Caching for faster access (robotics / RAID)
Overwrite protect (logical, read-only, S-WORM)
Write verify (hash / checksum)
Validate integrity (hash / checksum)
Retention protection (metadata)
Policy / rules
Direct management of multiple logical / physical storage systems
Overwrite protect (logical read-only)
Access controls (read-only, access security)
Policy / rules
Search metadata
Revision / version control
Access / security (role / function)
Audit trail
Retention of metadata
Manage disposition (deletion control)
Policy / business rules
MediaOn-line, Near-line, Off-line
Physical Storage Library, Controller, Drive
Logical StorageFile ManagementApplication
Source: Cohasset Associates, Inc.
The above summary is for informational purposes only. IBM customers are responsible for seeking appropriate legal counsel and ensuring their own compliance with legal requirements.
Overwrite protect
Retentionprotection
Write verify
Validate integrity
Policy / rules
IBM Tivoli Storage Manager
IBM System Storage Archive Manager
(Adds Retention Function)
IBM TotalStorage®
© 2007 IBM Corporation22 04/04/10
IBM’s Enabling TechnologiesIBM System Storage DR550
Designed to provide non-rewriteable and non-erasable tiered storage with state-of-the-art retention management requirements built-in
Data encryption, in flight and at rest
Low acquisition cost
Integrated Solution
Deemed compliant with SEC 17a-4 by independent consultants
DR550 Express - attractive entry product (1.1TB – 6.7TB) for SMB
Non-erasable, non-rewritable format
DR550 can assist with compliance for:
– Industry regulations– Government regulations– Corporate retention
policies– And so on (the DR550
can be used to store and protect any kind of data)
DR550 is an ideal solution for:
– Archive inactive tables/rows from databases (DB2, Oracle, etc.)
– Optical storage replacement
– Images (any kind of digital media)
– Any valuable digital corporate asset
– e-mail archive– Instant messages– Voicemail– Archive inactive data
from ERP data stores or databases (SAP, PeopleSoft, etc. )
● IBM System Storage Archive Manager SW● Single or Dual POWER5 Servers● Gb Ethernet ports
● 5.6TB to 89.6TB capacity (SATA)● Up to 2 PB “tiered” configuration
Best-in-class retention management system
IBM TotalStorage®
© 2007 IBM Corporation23 04/04/10
IBM’s Enabling TechnologiesIBM DR 550 Sample Architecture
Best-in-class retention management appliance
Three critical components are required to build a “Retention Managed Data” solution
Scanned Customer Correspondence
IBM DB2 Content Manager
Active Archive SQL Se rve r
DB2
Enterprise Vault
IBM DB2 CommonStore… and others
Businessapplication
Retention device – based on WORM technology
Generic content management application
Policy-based non-erasable, non-rewriteable storage system
IBM TotalStorage®
© 2007 IBM Corporation24 04/04/10
You may be asking about ILM……
• Where do I start?
• How do I develop an ILM strategy?
• Can I get assistance in developing an ILM roadmap – implementation plan?
• How do I classify and rationalize my data?
• What kind of ROI / TCO can I achieve with archive solutions and ILM?
• How do I consolidate my existing applications?
• What can I do to reduce my business risk and address the challenges of regulatory compliance?
IBM’s Enabling ServicesOur IGS Services Portfolio can help you along the way
IBM TotalStorage®
© 2007 IBM Corporation25 04/04/10
IBM’s Enabling ServicesData Management
BUSINESSBUSINESS
ITIT
Storage Strategy & Storage Strategy & Planning (SSP) Planning (SSP)
OfferingOffering
Storage Strategy, Storage Strategy, Design & PlanningDesign & Planning
Cost of ownership Cost of ownership studiesstudies
Storage Utility Storage Utility AssessmentAssessment
Data & Software Data & Software Migration PlanningMigration Planning
Backup and Backup and Restore PlanningRestore Planning
Storage Storage Architecture Architecture
Operational Operational ServicesServices
MSS ServicesMSS Services
Storage Storage ConsolidationConsolidation
Storage Storage monitoring and monitoring and managementmanagement
Operations Operations management and management and supportsupport
Performance management Performance management and capacity planningand capacity planningStorage consolidationStorage consolidationInteroperability Testing Interoperability Testing ServicesServices
Implementation ServicesImplementation ServicesBackup and restore tuning, Backup and restore tuning, and managementand management
Performance & Capacity ServicesPerformance & Capacity Services
High Availability & GDPS ServicesHigh Availability & GDPS ServicesBusiness ContinuityBusiness ContinuityRapid Recovery Rapid Recovery
Sysplex managementSysplex managementRemote Copy management Remote Copy management
PLAN DESIGN IMPLEMENT RUNASSESS
Comprehensive SolutionsComprehensive SolutionsIBM Managed Storage ServicesIBM Managed Storage ServicesE-mail Solutions E-mail Solutions
Backup & Restore SolutionsBackup & Restore SolutionsBusiness Intelligence SolutionsBusiness Intelligence Solutions
Storage Management ServicesStorage Management ServicesStorage consolidation Storage consolidation strategy, planning, and strategy, planning, and standardsstandards
Performance Tuning and Performance Tuning and managementmanagementImplementation ServicesImplementation ServicesStorage MigrationStorage Migration
IBM IT services has a suite of capabilities that can help you manage your storage environment across its entire lifecycle
IBM TotalStorage®
© 2007 IBM Corporation26 04/04/10
Reference Conceptual ArchitectureData Management/Tiered Storage Management
Service Level
Co
st p
er G
B
DS4000Flexibility
VirtualTape Server
UltraScalableTape Library
LTO
Enterprise TapeLibrary
3592
DS8000The Standard
DS6000Enterprise diskfor all clients
DS300 / 400New entry
point DR550Retention ManagedStorage
Platinum Gold Silver Bronze
Enterprise Tier
Midrange Tier
Cost Centric Tier
Mid-range Disk with
Fibre Channel
Enterprise-class Disk
Mid-range Tape
Enterprise-class Tape
Virtual Tape
Mid-range Disk with S-ATA
Nseries
IBM TotalStorage®
© 2007 IBM Corporation27 04/04/10
Reference Conceptual ArchitectureBest Practices for Data Management/Tiered Storage Management
Charge-back system is in place to offer “users” or “buyers” different fees for different classes of service. Differentiating characteristics of each class:
– Speed of access to Information– Availability of data– Backup / recovery requirements– Data security– Data retention / archive functionality– Data movement / migration
Offers monthly invoice, providing transparency to customer Drives significant adoption of tier 2 disk usage, consistent with best
practice ILM strategy (data to be kept in pools, shared across servers, classified by performance tiers)
Charge Back System
Options for classes of service:–Option 1: Single class of service having specified attributes for all characteristics to left, with a limit of 4 to 6 classes. (Platinum, Gold, Silver, etc.) –Option 2: Multiple classes of service for each characteristic, and the user or buyer must select 1 from each
Automation /Tools
A policy-based data movement strategy that will migrate data across tiers, as well as delete data over time, based upon file type, size, age and user
Well defined, documented, and repeatable processes/procedures must be in place to support environment
Flexible infrastructure must be in place to support current and future (3 years ahead) business requirements
Tools must support multiple storage frame vendors:
–IBM, HDS, EMC, HP, etc.
Tools must be verified in the marketplace for 12 months before production deployment
Expansion of volumes must be performed without any outages and must be performed with proper data redundancy
Provisioning, Zoning, LUN Masking must be automated
Environment must support following server platforms:
–AIX, Linux, HPUX, Sun, Windows
Copy tools must be open and a single set of copy / move / availability tools will be used to manage the all disk tiers, and block-level manual or automated (scripted) data movement will be performed without outages. These tools must include:
–Synchronous (Up to 300 miles)
–Asynchronous (Up to thousands of miles)
–Migration (Instantaneous)
–Copy (Instantaneous)
Copy Functionality
Policy
IBM TotalStorage®
© 2007 IBM Corporation28 04/04/10
Customer ReferencesData Management
Company Description
Solution Description
Leading American Hospital
TotalStorage ESS
TPC for Data
Benefits Decreased storage costs by 50%
5X storage capacity than previous system
Maintained availability during multiple power outages
US Law Enforcement Agency
Nationwide suspect identity application, VIPER, reduced cost per suspect identified by 80%+
50% lower total cost of ownership due to higher system utilization
Fortune 500 Energy company
Tiered storage solution with virtualization
Large British telecom firm
Reduced management costs 30% ($725K per year)
Network performance increased 10%
SVC
TPC
FAStT 700
FAStT 500 LTO Ultrium Tape Tivoli Storage
Manager
Top food products company
66% improvement in process efficiency
pSeries 660
TSM
IBM TotalStorage®
© 2007 IBM Corporation29 04/04/10
Questions ?