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IBM TotalStorage ® 04/04/10 © 2007 IBM Corporation Data Management Information Lifecycle Management: RE: Reminder Workshop IBM Tivoli management softwareTechnical Sales Storage IBM Nederland
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Page 1: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

04/04/10 © 2007 IBM Corporation

Data Management

Information Lifecycle Management:

RE: Reminder Workshop IBM Tivoli management softwareTechnical Sales Storage

IBM Nederland

Page 2: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation2 04/04/10

Agenda

– IBM TotalStorage Capabilities

• IBM’s Point of View

• Definitions and Concepts

• IBM’s Enabling Technologies and Services

– Reference Conceptual Architecture

– Customer References

Page 3: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation3 04/04/10

Does your company have “Information Indigestion?” Many of our clients experience this problem

How to manage and protect an exponentially increasing amount of information?

What should be kept – what should be deleted?

Difficulty meeting the challenges of regulatory compliance?

High cost of retrieving information for litigation?

IBM’s Point of View

Do you struggle with any of the following?...

IBM sees Fortune 500 customers struggling with following issues:

● Saving TBs of data for years – Too expensive

● They are saving all of their e-mails –Too much pain and too expensive

● Saving compliant data on Optical media and wanting to replace it – Too old

● Relational databases are getting very large but firms must keep data for corporate or regulatory compliance or reference – Too big and slow

…we see plenty of companies that do.

Page 4: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation4 04/04/10

Surge in criticality, value and volume of digital information is overwhelming…

Volume of information is growing explosively

office documentsWeb content

email

instant messaging CAD/CAM

paper digital

photosvideo

Fax

images

audio

IBM’s Point of ViewAs highlighted by industry analysts, Information is growing explosively, yet not all data is created equal

1 Enterprise Storage Impact ReportSource: Enterprise Storage Group

Dat

a V

alu

e

0

20

40

60

80

100

7Ds

14Ds

21Ds

28Ds

3 Mo

6Mo

9Mo.

1Yr

5Yr

10Yr

MPEGProd. FilesEmailCodeDatabase

Enterprise data projected to grow at an annual rate of 64% percent1

Outpacing IT’s ability to collect, store and manage it by traditional means

…yet the value of your data is not equal across applications, and its value changes over time

Each enterprise assigns different value to structured and unstructured data

Does your storage data management strategy take this into account?

Need to align IT investment to information value

Page 5: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation5 04/04/10

Definitions and ConceptsIBM’s Answer - Information Lifecycle Management Solutions

ILM is the process of managing information—from creation to disposal

—in a manner that aligns costs with the changing value of information.

Page 6: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation6 04/04/10

Definitions and Concepts Information On Demand (IOD)

Information on demand - Getting the right information to the right people or processes at the right time to act on emerging opportunities and competitive threats. Creating business value and reducing risk by integrating, analyzing and optimizing all types and sources of information throughout its life cycle.

Information Services

Information Accelerators

Business Applications

Business Processes

IT S

erv

ice

Ma

na

ge

me

nt

Bu

sin

es

s D

riv

en

D

ev

elo

pm

en

t

Information Assets & Systems

Page 7: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation7 04/04/10

Definitions and Concepts What is Information Lifecycle Management?

ILM in an On Demand Storage Environment

Categorizing data

Managing active data

Managing inactive data

Managing changes with no disruptions

Reduce human errors

Page 8: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation8 04/04/10

Data Assets & SystemsInfrastructure Management

Data Retention

Resource Virtualization

Data Protection

Systems Storage Servers Networking

Virtualize Everything

Definitions and Concepts Within IOD, Data Assets and Systems are the backbone of almost any business process

StaticSystems

AgileBusiness

Maximizing Business

Value

Effectively Manage

Information Assets

Efficiently Manage Data

Assets

Data Assets & SystemsFiles, Storage, Servers, Networks

Information ServicesData Mgmt, Information Integration, Business

Intelligence, Content Mgmt, Master Data Mgmt

Information AcceleratorsIndustry Specific Services, Models, Schemas & Policies

Business ApplicationsCommercial, Internally Developed, Composite-Based

Business ProcessesManage, Collaborate, Optimize

ITS

M IL

M

Bu

sin

ess

Dri

ven D

eve

lop

men

t M

odel

, De

sign

, Dev

elop

, Tes

t

Deploy Manage

IncreasingVirtualization

Model / Assemble

Information On Demand Architecture

Commit to Openness

Collaborate to Innovate

Key Principles of IOD:

Page 9: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation9 04/04/10

Definitions and ConceptsHighlights of IBM’s ILM Capabilities and Focus Areas

Part of IBM’s ILM strategy is to help manage and reduce the amount of data you need to store, providing a key differentiator versus a number of our competitors. These solution focus areas provide the set of capabilities and services we can offer our customers in a Data Management solution.

Data Lifecycle Management for Files● Appropriate tiered placement, movement and

expiration/deletion of files

Database and Application Archive● Extract “older” information for tiered placement, movement

and archive

e-mail Archive● Copy/archive, extract attachments, archive “old” e-mails

Content Management● Enterprise repository for all data types

IBM Services● Assessment, planning, implementation

* Tiered and/or virtualized storage is an ILM foundation of all offerings

Page 10: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation10 04/04/10

Definitions and ConceptsIBM Recommended 3 Step Approach for Data Management

Systems

3 Step Approach

File Systems

Databases Applications e-mail

1 Data Classification and Rationalization

2 Establish Storage Tiers and Infrastructure

3 Determine Policies to Manage Data

Gold Silver Bronze

Page 11: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation11 04/04/10

Definitions and ConceptsIBM Recommended Approach for Data Management

File Systems

Databases Applications e-mail

1a.) Data Classification 1b.) Data Rationalization

Determine who owns, who is

authorized to read, and who is

authorized to modify specific data,

in compliance with laws,

regulations, security and privacy

policies

Determine appropriate business value

and service level of specific data, so that

it can be placed on the appropriate

storage, and can be subsequently moved

to other storage or expired (deleted) at a

later date if the status changes over the

lifecycle of the information represented

1 Classify and Rationalize

Page 12: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation12 04/04/10

Definitions and ConceptsIBM Recommended Approach for Data Management

1 Classify and Rationalize (cont.)

Can you see all of your data?

Identify duplicate files

Identify usage violations

Capture Does data support your business?

Identify inappropriate files Enforce Usage Quotas

DisposalIs data being disposed properly?

Obsolete files unreferenced many years

Orphan files of users no longer in company

Page 13: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation13 04/04/10

Reclaim more of this

Delete this

Leave this alone

Delete / share this

Delete / archive this -Often

Clean this - Often

Invest in storing, accessing, managing and protecting this

IBM’s Enabling Technologies TotalStorage Productivity Center for Data

For aiding in Step 1.) Data Classification and Rationalization

Remaining Storage Capacity

System Files

Non Business

Files

Duplicate data

Redundant application

data, log files, dump

files, temporary files

Stale / Orphan Data

Valid Data

Page 14: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation14 04/04/10

Definitions and ConceptsIBM Recommended Approach for Data Management

File Systems

Databases Applications e-mail

2 Establish Storage Tiers

1 Data Classification and Rationalization

2 Establish Storage Tiers and Infrastructure

Gold Silver Bronze

Match tiers of storage to cost points and service

levels required

Page 15: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation15 04/04/10

IBM’s Enabling Technologies TotalStorage Disk Lines and Corresponding Service Levels

For aiding in Step 2.) Establish Storage Tiers and Infrastructure

Server Line

Storage Line

zSeries iSeries UNIXLinux on zSeriesLinux on POWER

WindowsLinux x86 (Intel/AMD)

DS8000

DS6000

DS4000 FC

DS4000 SATA

N3000/5000 Filer

DS400 SCSI

DS300 iSCSI

LTO Tape

3592 Tape

Gold Class

Silver Class

Bronze Class

Page 16: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation16 04/04/10

Definitions and ConceptsIBM Recommended Approach for Data Management

3 Determine Polices to Manage Data

File Systems

Databases Applications e-mail

3a.) Data Lifecycle Management 3b.) Compliance / Retention

Establish policies to move or expire

data based on external

characteristics

Establish policies based on internal

characteristics

Date Since Created (Age)

Date Last Referenced/ Updated

Size

Context of Information

Content Description

Page 17: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation17 04/04/10

Definitions and ConceptsIBM Recommended Approach for Data Management

Step 3a.) Data Lifecycle Management

Capture

Dispose

Tier 1

Tier 2

Tier 3

Active Reference Dormant

Recall

Migrate

Movement is based on size and type of data, and date last referenced

Page 18: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation18 04/04/10

IBM’s Enabling TechnologiesIBM Tivoli Storage Manager (TSM)

Step 3.) For Aiding in Data Lifecycle Management

AdministrationUser Interface

TSM Clients

Servers, Clients, Application Systems Storage

Hierarchy

TSM Server

TSM Storage pools

Local Area Network

Storage Area Network

Database

Log

Page 19: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation19 04/04/10

IBM’s Enabling TechnologiesIBM Tivoli Storage Manager (TSM) Space Manager

Step 3.) For Aiding in Data Lifecycle Management

Centralized point of control for Hierarchical Storage Management (HSM)

● File system selection

● Effectiveness reporting

Automated management

● Policy-based file selection

● On-demand scheduling

● Transparent recall

Platforms Supported

● AIX, HP-UX, Linux-x86, Solaris

● Windows NTFS

Page 20: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation20 04/04/10

Definitions and ConceptsIBM Recommended Approach for Data Management

Capture

Dispose

Tier 1

Tier 2

Tier 3

Active Reference Dormant

Retrieve

Archive

Retention Managed Data: Data that needs to be retained and protected over a period of time and then disposed of. Usually stored on inexpensive

media; trend is to SATA disk and Tape

Step 3b.) Compliance and Retention

Page 21: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation21 04/04/10

Step 3b.) Data Retention – Electronic Records Chain of Trust

Media overwrite protection (P-WORM)

Physical write protect (removable media-write lab)

Overview protect (E-WORM)

Caching for faster access (robotics / RAID)

Overwrite protect (logical, read-only, S-WORM)

Write verify (hash / checksum)

Validate integrity (hash / checksum)

Retention protection (metadata)

Policy / rules

Direct management of multiple logical / physical storage systems

Overwrite protect (logical read-only)

Access controls (read-only, access security)

Policy / rules

Search metadata

Revision / version control

Access / security (role / function)

Audit trail

Retention of metadata

Manage disposition (deletion control)

Policy / business rules

MediaOn-line, Near-line, Off-line

Physical Storage Library, Controller, Drive

Logical StorageFile ManagementApplication

Source: Cohasset Associates, Inc.

The above summary is for informational purposes only. IBM customers are responsible for seeking appropriate legal counsel and ensuring their own compliance with legal requirements.

Overwrite protect

Retentionprotection

Write verify

Validate integrity

Policy / rules

IBM Tivoli Storage Manager

IBM System Storage Archive Manager

(Adds Retention Function)

Page 22: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation22 04/04/10

IBM’s Enabling TechnologiesIBM System Storage DR550

Designed to provide non-rewriteable and non-erasable tiered storage with state-of-the-art retention management requirements built-in

Data encryption, in flight and at rest

Low acquisition cost

Integrated Solution

Deemed compliant with SEC 17a-4 by independent consultants

DR550 Express - attractive entry product (1.1TB – 6.7TB) for SMB

Non-erasable, non-rewritable format

DR550 can assist with compliance for:

– Industry regulations– Government regulations– Corporate retention

policies– And so on (the DR550

can be used to store and protect any kind of data)

DR550 is an ideal solution for:

– Archive inactive tables/rows from databases (DB2, Oracle, etc.)

– Optical storage replacement

– Images (any kind of digital media)

– Any valuable digital corporate asset

– e-mail archive– Instant messages– Voicemail– Archive inactive data

from ERP data stores or databases (SAP, PeopleSoft, etc. )

● IBM System Storage Archive Manager SW● Single or Dual POWER5 Servers● Gb Ethernet ports

● 5.6TB to 89.6TB capacity (SATA)● Up to 2 PB “tiered” configuration

Best-in-class retention management system

Page 23: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation23 04/04/10

IBM’s Enabling TechnologiesIBM DR 550 Sample Architecture

Best-in-class retention management appliance

Three critical components are required to build a “Retention Managed Data” solution

Scanned Customer Correspondence

IBM DB2 Content Manager

Active Archive SQL Se rve r

DB2

Enterprise Vault

IBM DB2 CommonStore… and others

Businessapplication

Retention device – based on WORM technology

Generic content management application

Policy-based non-erasable, non-rewriteable storage system

Page 24: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation24 04/04/10

You may be asking about ILM……

• Where do I start?

• How do I develop an ILM strategy?

• Can I get assistance in developing an ILM roadmap – implementation plan?

• How do I classify and rationalize my data?

• What kind of ROI / TCO can I achieve with archive solutions and ILM?

• How do I consolidate my existing applications?

• What can I do to reduce my business risk and address the challenges of regulatory compliance?

IBM’s Enabling ServicesOur IGS Services Portfolio can help you along the way

Page 25: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation25 04/04/10

IBM’s Enabling ServicesData Management

BUSINESSBUSINESS

ITIT

Storage Strategy & Storage Strategy & Planning (SSP) Planning (SSP)

OfferingOffering

Storage Strategy, Storage Strategy, Design & PlanningDesign & Planning

Cost of ownership Cost of ownership studiesstudies

Storage Utility Storage Utility AssessmentAssessment

Data & Software Data & Software Migration PlanningMigration Planning

Backup and Backup and Restore PlanningRestore Planning

Storage Storage Architecture Architecture

Operational Operational ServicesServices

MSS ServicesMSS Services

Storage Storage ConsolidationConsolidation

Storage Storage monitoring and monitoring and managementmanagement

Operations Operations management and management and supportsupport

Performance management Performance management and capacity planningand capacity planningStorage consolidationStorage consolidationInteroperability Testing Interoperability Testing ServicesServices

Implementation ServicesImplementation ServicesBackup and restore tuning, Backup and restore tuning, and managementand management

Performance & Capacity ServicesPerformance & Capacity Services

High Availability & GDPS ServicesHigh Availability & GDPS ServicesBusiness ContinuityBusiness ContinuityRapid Recovery Rapid Recovery

Sysplex managementSysplex managementRemote Copy management Remote Copy management

PLAN DESIGN IMPLEMENT RUNASSESS

Comprehensive SolutionsComprehensive SolutionsIBM Managed Storage ServicesIBM Managed Storage ServicesE-mail Solutions E-mail Solutions

Backup & Restore SolutionsBackup & Restore SolutionsBusiness Intelligence SolutionsBusiness Intelligence Solutions

Storage Management ServicesStorage Management ServicesStorage consolidation Storage consolidation strategy, planning, and strategy, planning, and standardsstandards

Performance Tuning and Performance Tuning and managementmanagementImplementation ServicesImplementation ServicesStorage MigrationStorage Migration

IBM IT services has a suite of capabilities that can help you manage your storage environment across its entire lifecycle

Page 26: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation26 04/04/10

Reference Conceptual ArchitectureData Management/Tiered Storage Management

Service Level

Co

st p

er G

B

DS4000Flexibility

VirtualTape Server

UltraScalableTape Library

LTO

Enterprise TapeLibrary

3592

DS8000The Standard

DS6000Enterprise diskfor all clients

DS300 / 400New entry

point DR550Retention ManagedStorage

Platinum Gold Silver Bronze

Enterprise Tier

Midrange Tier

Cost Centric Tier

Mid-range Disk with

Fibre Channel

Enterprise-class Disk

Mid-range Tape

Enterprise-class Tape

Virtual Tape

Mid-range Disk with S-ATA

Nseries

Page 27: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation27 04/04/10

Reference Conceptual ArchitectureBest Practices for Data Management/Tiered Storage Management

Charge-back system is in place to offer “users” or “buyers” different fees for different classes of service. Differentiating characteristics of each class:

– Speed of access to Information– Availability of data– Backup / recovery requirements– Data security– Data retention / archive functionality– Data movement / migration

Offers monthly invoice, providing transparency to customer Drives significant adoption of tier 2 disk usage, consistent with best

practice ILM strategy (data to be kept in pools, shared across servers, classified by performance tiers)

Charge Back System

Options for classes of service:–Option 1: Single class of service having specified attributes for all characteristics to left, with a limit of 4 to 6 classes. (Platinum, Gold, Silver, etc.) –Option 2: Multiple classes of service for each characteristic, and the user or buyer must select 1 from each

Automation /Tools

A policy-based data movement strategy that will migrate data across tiers, as well as delete data over time, based upon file type, size, age and user

Well defined, documented, and repeatable processes/procedures must be in place to support environment

Flexible infrastructure must be in place to support current and future (3 years ahead) business requirements

Tools must support multiple storage frame vendors:

–IBM, HDS, EMC, HP, etc.

Tools must be verified in the marketplace for 12 months before production deployment

Expansion of volumes must be performed without any outages and must be performed with proper data redundancy

Provisioning, Zoning, LUN Masking must be automated

Environment must support following server platforms:

–AIX, Linux, HPUX, Sun, Windows

Copy tools must be open and a single set of copy / move / availability tools will be used to manage the all disk tiers, and block-level manual or automated (scripted) data movement will be performed without outages. These tools must include:

–Synchronous (Up to 300 miles)

–Asynchronous (Up to thousands of miles)

–Migration (Instantaneous)

–Copy (Instantaneous)

Copy Functionality

Policy

Page 28: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation28 04/04/10

Customer ReferencesData Management

Company Description

Solution Description

Leading American Hospital

TotalStorage ESS

TPC for Data

Benefits Decreased storage costs by 50%

5X storage capacity than previous system

Maintained availability during multiple power outages

US Law Enforcement Agency

Nationwide suspect identity application, VIPER, reduced cost per suspect identified by 80%+

50% lower total cost of ownership due to higher system utilization

Fortune 500 Energy company

Tiered storage solution with virtualization

Large British telecom firm

Reduced management costs 30% ($725K per year)

Network performance increased 10%

SVC

TPC

FAStT 700

FAStT 500 LTO Ultrium Tape Tivoli Storage

Manager

Top food products company

66% improvement in process efficiency

pSeries 660

TSM

Page 29: Ibm Data Management 4 Mar 2007

IBM TotalStorage®

© 2007 IBM Corporation29 04/04/10

Questions ?


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