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IBM Software Group
®
© 2007 IBM Corporation
Unified Communications and Collaboration with Lotus Sametime
Team Collaboration with Lotus Quickr
Bill LearnedInvestment Sales Speciality [email protected]
IBM Software GroupPage 2
Past is Prologue: Evolutions in People Productivity
Proprietary Client/ServerProprietary Document Formats
Multi-year Development Cycles
Focus on Email and DocumentsPersonal Productivity
Stand Alone UseFocus on Authoring Tool1995:
Personal Productivity
2000: Team Productivity
2005: Organizational
Productivity
•Relationships & Communities•Collective knowledge•Power of the network•Open standards•Speed•Focus on People
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A successful organization will be one that is able to truly run their business in real time.
Access to people and information
Real-timeBusiness
High
Low
Flexibility and speedof communications
Low High
Presence
Instant Messaging
Web Conferencing
Mobile Access
IM Federation
VoIP
Telephony
Video
Customization
Application integration
Social, Community & Expertise
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IBM Lotus® Sametime® is the solution that can best help you run your business in real time.
Instant Messaging
Presence Awareness
Web Conferencing
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Let’s take a look….
Instant Messaging
Presence Awareness
Web Conferencing
Demo
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Creating real-time applications and accessing data in real time
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Lotus Sametime 7.5.1 – Microsoft Office Integration : Outlook
Command Buttons
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Sametime in Microsoft Office Applications
(Prototype UI)
Subject to change
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Lotus Sametime 7.5 software offers a redesigned Web conferencing user experience
Tabs for major controls
Updated status bar
Common actions on the toolbar
New icons
Resizable sections
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The Sametime GatewayIBM Lotus Sametime Gateway lets you connect your IBM Lotus Sametime instant messaging community with external communities, including other Lotus Sametime and public instant messaging communities, such as AOL®, AIM®, ICQ®, and Apple® iChat™ as well as Google Talk service and the Yahoo! Messenger community.
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New Lotus Sametime 7.5 mobile device support
Included at no additional charge for users with a valid Lotus Sametime license
Greatly expanded capabilities beyond what IBMLotus Sametime Everyplace® currently offers
Support across variety of platforms and devices Microsoft Windows Mobile 2003
• e.g., HP iPaq H6315 Microsoft Windows Mobile v5
• e.g., Sprint / HTC 6700, HP iPAQ hx2790, Dell Axiom x51v, Motorola Q (Smartphone)
RIM Blackberry (4.0+ RIM platform)
• e.g., Blackberry 8700, Blackberry 71xx, Blackberry 72xx/77xx
Nokia Enterprise Eseries
• e.g., Nokia Enterprise Eseries. Devices include Nokia E60/E61/E62/E70.
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Unified Communications Integration
Enabling a single UC2 experience for Sametime customers. Out-of-the-box connectivity to major telephony systems. Communicate directly from PC through the corporate PBX or public
telephone lines over extension APIs and standards (SIP, CSTA)
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Click-to-talk, Click-to-see
Web Conf IntegrationClick-to-call,Click-to conference
Lotus Sametime 7.5.1 Business Partner Solution Integration
Sametime UC2 Capabilities
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Unified Communications – Click to Call : DEMO
Demo
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Unified capabilities – from multiple partners
Capability Partners demoing or shipping solutions
Click to Call, Click to conference
Aggregated Telephony Presence
Call Management
Multipoint video integration
Softphone integration
Web conferencing audio integration
Web conferencing audio/meeting scheduling
Unified Messaging for N/D
Unified Messaging for Sametime
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Leading application developers and software vendors are Leading application developers and software vendors are building solutions on Lotus Sametime 7.5building solutions on Lotus Sametime 7.5
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Why?Some Examples
Enable remote workers – expand your business coverage
Conduct design sessions for new products between offices without flying
Conduct meetings with dispersed teams over web conferencing
Improve customer service by cutting time to answers, reducing phone time and increasing customer satisfaction
Address telephone and travel costs
Some questions to ask
Innovation – Is innovation critical to your success?
Cycle Time and Speed - Is your response or cycle time and associated quality a competitive advantage?
Do you need more than a consumer based solution?
Are Security, Rich Feature/Function, Cross Platform, Extensibility and a Global Reach important?
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Why is team collaboration important ?
Who does not want to ...Quickly find the most recent copy of a file to update it, share it, and distribute it to the right people ?
Get up-to-date information about a project at anytime ?
The costs of poor team collaboration are substantialInconsistent information and lost productivity
Missed opportunities & competitive costs, etc...
Time is running out: the business environment is changingEnterprises need to adapt to a globally connected world
A workforce in transition –with the new “milennials” - provides new challenges
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Introducing IBM Lotus QuickrMost complete set of connectors to desktop applications and an open connector architecture for developers
Rich collaborative content and team services integrated with entire IBM portfolio
Out-of-the-box business templates leveraging composite application support
Integration with Lotus Domino and JCR content stores initially, and plans for IBM FileNet P8 support, providing comprehensive, scalable end-to-end content management options
Fastest way to share everyday business content with your teams…
Shared Content
TeamWorkspaces
WorkflowAnywhere Anytime
WikisTeam Blogs
Business templates
Quickr content stores
Lotus Domino IBM JCR FileNet * IBM CM * Other
* - Requires separate purchase & supported after initial Lotus Quickr release
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Lotus Quickr - Functional Overview
Shared Content
TeamWorkspaces
WorkflowAnywhere Anytime
WikisTeam Blogs
Business templates
Quickr content stores
Lotus Domino IBM JCR FileNet * IBM CM * Other
* - Requires separate purchase & supported after initial Lotus Quickr release
Library management, check in & out, version control, views, security, custom meta-data for a variety of business content types
A collection of reusable collaborative components (libraries, calendars, tasks, blogs, lists, Web content authoring...) to build powerful applications
Offline services, extranet access, versatile portlets, to expand and facilitate collaboration
Self-service, customizable team sites with an extensible infrastructure (membership mgmt, search capabilities), that support a full team lifecycle
Templates for immediate out-of-the-box value and support of common business processes, including project mgmt, wikis, blogs, innovation...
Work flow for document routing and dynamic applications
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Quickr
Demo
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Client Connectors: Key Benefits Share and Manage your content easily
Don’t interfere with the way people work: collaborate from MS Office, Explorer and Sametime
• No need to open and navigate in a new browser window Use drag and drop Complex actions are natively integrated into the tools using consistent
menus• Edit, read previous versions, workflow, and more later
Support different versions of SW• Notes 7.0 & 8.0, Office XP & 2007
Lotus Notes connector to collaborate out of the inbox Replace attachments with links “Reminder” prompt encourages participation Benefits:
• Reduce file sizes• Remove confusion (always access the latest version)• Facilitate collaboration (ex: for new team members)
Drag & drop of email attachments directly into Quickr folders - and vice versa (Notes 8.0)
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Lotus Notes Connector
Open and save attachments into library or team workspace
Replace e-mail attachments with shared links
Integrated into file menus and “right click”
“Reminder” prompt encourages participation
Supports Lotus Notes 7 & 8!
implicity
Helps reduce e-mail attachments, content duplication, and “version anxiety”…
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Microsoft Office Connector
Open and save documents into library or team workspace
Assign document properties (meta-tags)
Integrate with workflow for approval routing
Use your editor of choice (no forced upgrade)
Microsoft Office XP, 2000, 2003…IBM Productivity Editors
Facilitates collaborative document authoring and version management…
Also available for IBM
Productivity Editors with ODF support
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Lotus Sametime Connector
Navigate content through a simple tree interface
Drag and drop from local system to libraries and team workspaces
Integrated action menu
Quick contextual access to shared documents
Provides easy access to shared content right from real-time client …
Send links in chats
Invite colleagues to download the connectors
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Microsoft Windows Explorer ConnectorMakes it easy and natural to move content to collaborative environment…
Navigate content through familiar tree interface
Drag and drop content from local system to libraries and team workspaces
Integrated action menu
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Components for managing projects, including:
Document libraries
Team calendar and milestones
Lists for managing structured content
Discussions forums, blogs, & wikis
And more...
Self-service with a step-by-step guide to set up the places
Team workspacesEasily create online places for projects and teams
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Additional Highlighted Features
Consume and Integrate Feeds into Places Feed reader portlet component can be integrated into team spaces Allows to consume Atom or RSS content from external sources and display it in the context of
team spaces It is also possible to use external feed readers by subscribing to feeds produced by team
spaces components
Team Calendar (Lotus Quickr 8.x) Team calendar for posting events and milestones with daily, weekly, and monthly
views Scoped to place, team members are considered invitees to all team events posted Basic iCal notifications to members (invite, update, cancellation, reschedule)
Offline Access (Domino Version) Same experience offline as online Takes the entire place offline, not just content libraries
Easily Include Extranet Users Search
Out-of-the-box Search and Advanced Search within Quickr Places (Includes full text search)
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Subset of Quickr 8.x standard functions
Initially only for Lotus Domino services
Streamlined experience for fast & easy document sharing and access
Replacement of shared network drives with added security and flexibility
Not a personal archiving systemNot a full collaboration environment. It does not have team spaces (team calendar, discussion threads, etc.) and full content management (ex: granular access control)
Function:Public, shared content, no granular ACLClient connectors (Notes, Office, Sametime, Explorer)All content accessible through Atom feeds and URL addressablePlace size quotas
Easy to manage and set-up
Lotus Quickr Personal Edition (PE)
There is NO CHARGE for PE for currently licensed Lotus Notes & DWA customers
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Lotus Quickr and Lotus Connections: a perfect combination
Shared Content
TeamWorkspaces
WorkflowAnywhere Anytime
WikisTeam Blogs
Business templates
Quickr content stores
Profiles
Blogs
Communities
Bookmarks
Activities
Connect team members to their profiles for expert location
Connect places and communities to support rich collaboration
Add place content to an activity
Grow an activity to a place
Spawn-off activities from a place
Tag content, events, wiki pages, tasks, etc... for more accurate searching and retrieval
Complement Quickr contextual team blogs with personal blogs
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Getting Started is Simple
Express Installation of the server in about an hour In either a Domino or a J2EE deployment
Connectors are self-provisioned and install in about a minute
“setup” .. or silent install
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More QuestionsAre teams, and their ability to innovate and effectively manage content critical to your business?
Does re-using content created by individuals and teams provide value?
What would the ability to leverage your existing productivity tools mean to your organization?
“WPP…looked at all its employees…as a vast pool of individual specialists who could be assembled horizontally into collaborative teams, depending on the unique demands of any given project. And that team would then become a de facto new company…”
Thomas L. Friedman, The World is Flat
Management models of the future will need to contend…with how to orchestrate a complex and changing network of individuals within and outside the boundaries that previously defined “the enterprise”…
Global Innovation Outlook 2.0 March 2006
External collaboration is indispensable. CEOs stressed the overwhelming importance of collaborative innovation – beyond company walls. Business partners and customers were cited as topsources of innovative ideas … Source: 2006 IBM Global CEO Survey
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Thank You!Thank You!