Date post: | 22-Jan-2018 |
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Discover The DollarsIn Your Security Videos!
Sample Dashboard(Based on CCTV footage from several stores)
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Quick Notes
• The data presented here is hypothetical and meant to show a sample of the information that can potentially be gathered, analyzed and diagnosed using the Ideotics platform. Content of actual dashboards generated for each client will depend on the quality and coverage of the CCTV footage submitted by them and may appear significantly different.
• While the core data in this sample is extracted from actual CCTV footage, some changes have been made to demonstrate specific features of the Ideotics platform better. Please note that this data cannot be used for drawing any conclusions.
• The dashboard is based on the output of several cameras at different stores. Accordingly, data may not correlate / be consistent across slides.
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Shopper Count
Arrival Times
Groups / Singles
Time Spent
Exit Path
Gender, Age, Attire ++
Bag or Cart
Levels
Location
Arrivals
Appearance
Demos / Activites
Customer Chats - Number
Heat Map
Customer Chats - Time
Shopper visits by aisle
SKU Related Behavior
Spillage
Time at Cashier
Stock Refill times
Planogram Compliance
Product Facing
Promotion Sightings
Stock-out Durations Traffic Flow
Aisle Correlations
Endcap Attention
SHOPPERS
S1
STAFF
S2
SPACE
S4
STOCKS
S3
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SHOPPERS
S1
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149 Males, constituting
67% & 74 Females (33%)
Business Trigger:
Groups of 2 form over 60% of Shoppers – highest carting sub-set. Groups larger than 2 do not show carting behavior
S1
Demographics
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Arrivals
Shopper Count
S1
Business Trigger:
Arrivals peak at different times for males and females. Can we change promotions dynamically at peak times?
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Time Spent
Average: 5:55; Min 2:00; Max: 2:53
S1
Business Trigger:
Men are leaving too early! Can we add promotions of interest to Men, at least during their peak shopping times?
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Time Spent
S1 Business Trigger:
Groups A & C are spending longer in store. Does this correlate with spend?How can we make the store more appealing to other groups – especially if they are more well off?
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SKU Related Behavior
S1
Business Trigger:
Women are clearly more engaged! How can we engage Men better?How can we convert the engaged Women from Shoppers (Take None) to Buyers (Take one or more)?
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Exit Path
S1B-Left B-Right
B-Straight
F-Left F-RightF-Straight
Business Trigger:
How can we leverage adjacencies in Shopper preferences to enhance revenues & shopper convenience?
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Indecisive*
S1
Business Trigger:
How can we reduce uncertainty to enhance shopper value and increase revenues? (Confused / unsure Shoppers may indicate lack of clarity in Aisle / Shelf signage)
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Groups
S1
Business Trigger:
Can we launch targeted promotions for specific groups?
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Business Trigger:
How can shopper colour preferences & dressing style help merchandise selection / branding?
S1
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Based on Shoppers who “cart” products vs others
Business Trigger:
MORE LIKELY TO BUY:• Seniors & Males (in Men’s
wear area)• Shoppers carrying bags• Shoppers coming in from
the far side of the camera (face to camera)
LESS LIKELY TO BUY:• Youth and Children (may
be influencers)• Fitness as an indicator of
buying needs deeper investigation
S1
Customer Profiling
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STAFF
S2
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Male=3 Female=4
Profile & Behaviour
Appearance
Staff ID
Arrival Time
S2
Business Trigger:
How can we use frequency of critical activities and quality of service to develop & monitor KPIs?
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Business Trigger:
Location of Staff identifies specific staff members, their attire (vs policy) and the specific activity they engaged in, with frequency. Use this as a measure for meeting KPIs to drive efficiency & effectiveness.
S2
Staff Appearance & Activity
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STOCKS
S3
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Shelf Reject Took Reject% Took% Total
AO 0 1 0% 100% 1
AC 9 2 82% 18% 11A2 23 4 85% 15% 27AB 13 2 87% 13% 15A4 43 6 88% 12% 49A1 23 3 88% 12% 26
A6 80 6 93% 7% 86
A7 30 2 94% 6% 32
A5 43 2 96% 4% 45
A3 6 0 100% 0% 6A8 10 0 100% 0% 10
OTHER-X 27 0 100% 0% 27A1
A8
A2
A4
A5
A6
A7
AA
AB
AC
Other-X
S3
Stock movement by shelf
Business Trigger:
• AC, A2 & AB reflect high percentage of carting / selection.
• A6, A4 & A5 show high shopper interest but high rejection. Causes: Pricing? Quality?
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Shelf # ADD STOCK REARRANGE Total
A1 1 1 2
A2 0
A4 1 5 6
A5 0
A6 2 2
A7 1 2 3
A8 4 4
AA 1 1
AB 1 2 3
AC 2 2
Total 6 17 23
Business Trigger:
• No activity @ Shelf A5 reflects low carting by shoppers; @ Shelf A2 is despite high carting.
• Hi Activity @ Shelf A4 suggests changing display style. Move to hangers rather than on shelf?
S3
Stock-outs & Replenishment
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Stock off-take by segment
S3
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SPACE
S4
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# 16 Receives Maximum Traffic!# 15, the Least
S4
Heat Map by Shelf
A16A6
A13 A3
A17A12
A14
Business Trigger:
• Should we widen the aisle space in the high traffic areas?
• Should we disperse the items so shoppers visit other parts of the store and get exposed to other merchandise?
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Shoppers @ Aisle / Shelf
SPACE
Business Trigger:
• # 6 Has Maximum “Stopping” Value!• # 3, 12, 13 reveals intriguing behavior
– “commodity products”(?)
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Srikrishna Vadrevu
Email: [email protected]
+1-408-660-8126
+601-2221-2553
Please consider the environment before printing this document
Srikrishna Vadrevu
http://operations-excellence.blogspot.com/Blog
www.sigmax-e.com