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IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

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In 1996, Development Counsellors International set out to provide the economic development community with a unique opportunity: a chance to hear from its target audience. With a comprehensive survey of corporate executives with site selection responsibilities, DCI sought to understand best practices in marketing places by going directly to the “customer” of the economic development world. Since its inception, A View from Corporate America: Winning Strategies in Economic Development Marketing has become a valuable and highly regarded resource among economic development professionals. Now in its seventh iteration, Winning Strategies has expanded upon its original form to include questions on international business climates, as well as to provide an updated snapshot of corporate America in 2014. This is the presentation that Andy Levine and Dariel Curren gave during IEDC's Annual Conference in Fort Worth, Texas.
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Page 1: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014
Page 2: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

About DCI

Page 3: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

The Seventh Edition

Wining Strategies

WINING STRATE

GIES

WINING STRATEGIES

1996

1999

2002

2005

2008

2011

2014

Page 4: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014
Page 5: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Corporate Executives – 75%Site Selection Consultants – 25%

Demographic Profile of Respondents:

91% M

9% F

356

Respondents

Under 39 13%

40 – 49 25%

50 – 59 40%

60 and Over 22%

Age

Page 6: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Manufacturing– 51%Services– 49%

Less than $25 million 32%$25 - $49 million 15%$50 - $99 million 11%$100 - $249 million 11%$250 million - $499 million 8%$500 million and higher 23%

Gross Revenue

Corporate Executives | Site Selection Consultants

I am a single practitioner1-25 employees25+ employees

Size of Company

45%

47%

8%

Page 7: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Influencing Executive Perceptions: Leading Sources of Information

Page 8: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Q:What are the three leading

sources of information influencing your perceptions of an area’s

business climate?

Q:

Page 10: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Leading Sources of Information

Dialogue with industry peers

Newspapers and magazines

Business travel

Meetings with ED groups

Rankings / surveys

Online sources

Word of mouth

Personal travel

Other

TV and radio

Advertising

Direct mail

Social media

0% 10% 20% 30% 40% 50% 60%

55%

44%

37%

31%

24%

Page 11: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Leading Sources of Information(Responses Over Time)

Sources 2014 2011 2008 2005 2002 1999 1996

Dialogue with industry peers

55% 50% 61% 54% 56% 71% 68%

Newspapers and magazines

44% 46% 53% 45% 62% 61% 60%

Business Travel 37% 27% 42% 45% 47% 45% 52%

Meetings with ED orgs. 31% 28% 32% 33% 21% 27% 24%

Rankings/surveys 24% 36% 22% 17% 23% 31% 34%

Online sources 22% 20% 28% 22% 9% 9% --

Word of mouth 21% 19% 19% 16% 29% 21% 24%

Personal travel 13% 9% 14% 13% 14% 8% 21%

Page 12: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Leading Sources of Information(Corporate Executives vs. Location

Advisors)

Dialogue with industry peers

Newspapers and magazines

Business travel

Meetings with ED groups

Rankings/surveys

Online sources

Word of mouth

Personal travel

0% 10% 20% 30% 40% 50% 60% 70%

Corporate ExecutivesLocation Advisors

Page 13: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Where Are Executives Getting Their News?

Page 14: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

What newspapers, magazines and online sources do you read most

frequently?

Page 15: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Where Are Executives Getting their News?

NEWSPAPERS & MAGAZINES

65% Wall Street Journal

30% Local Daily Newspaper

24% New York Times

20% The Economist

15% Forbes

7% USA Today

6% Bloomberg Businessweek

6% Financial Times

ONLINE

26% WSJ.com

17% Google.com

15%Economic Development Websites

13% Bloomberg.com

11% Bureau of Labor Statistics

11% CNN

11% NYTimes.com

11% Yahoo Finance

Page 16: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

What specific surveys/rankings do you pay the most attention to?

Page 17: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Surveys & Rankings

26% Forbes

21% Site Selection Magazine

16% Area Development

14%Tax Foundation Business Tax Climate Index

14% Wall Street Journal

5% Bloomberg

Page 18: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Best Marketing Techniques

Page 19: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Please rate the effectiveness of the following marketing

techniques as a means of influencing your opinion when

considering a new location.

Page 20: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Most Effective Marketing Techniques

0% 10% 20% 30% 40% 50% 60% 70%

Special events

Trade shows

Internet/Website

Planned visits to corporate executives

Media Relations/ Publicity

67%

64%

48%

Advertising

Direct mail

Telemarketing

1.

2.

3.

Media relations

Visits

Internet

Page 21: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Most Effective Marketing Techniques

(Responses Over Time)2014 2011 2008 2005 2002 1999 1996

Internet/website 67% 55% 56% 53% 34% 37% 18%

Visits to corporate executives

64% 57% 54% 55% 53% 46% 53%

Media Relations/ Publicity

48% 33% 52% 50% 40% 38% 39%

Hosting Special Events

46% 35% 45% 49% 37% 42% 39%

Trade Shows 38% 35% -- 33% 32% 45% 39%

Advertising 17% 16% 15% 20% 21% 19% 19%

Direct Mail 14% 15% 19% 23% 33% 25% 25%

Page 22: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Most Effective Marketing Techniques(Responses based on Respondent Type)

Telemarketing

Direct Mail

Advertising

Hosting Special Events

Media Relations/Publicity

Trade Shows

Visits to Corporate Executives

Internet/Website

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Location Advisor Large Company Midsize Company

Page 23: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

The Web and Site Selection

Page 24: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

In your most recent location search,

how often did you use the Internet

as a source of information?

Page 25: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Frequency of Internet Use in Most Recent Site Location Search

Page 26: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

First Contact: When Site Selectors Turn to Economic Development Groups

Page 27: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Generally, at what stage in a site location search would you first contact economic development

organizations?

Page 28: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

During the screening phaseFollowing the development of the shortlistAfter identifying finalistsAfter a final location has been se-lectedWe would not contact an ED orga-nization

25%

15%

3%

First Contact with Economic Development Groups

41%

16%

Page 29: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

First Contact with Economic Development Groups(Responses Over Time)

Sources 2014 2011 2008 2005

During the screening phase of all possible locations in order to request preliminary data

25% 24% 29% 27%

Following the development of the shortlist of communities to request specific information or to arrange a site visit

41% 40% 40% 48%

After identifying finalists in order to negotiate incentives

15% 13% 18% 15%

After a final location has been selected and a suitable building lot is needed

3% 6% 5% 2%

We would not contact an economic development organization at any stage in a site location search

16% 17% 8% 8%

Page 30: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

What is the likelihood that you will

visit an economic development organization's website during

your next site location search?

Page 31: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Likelihood of Visiting an ED Organizations’ Website

During Next Site Search (Response Over Time)

2002 2005 2008 2011 2014

63%

47%

64%

65%

39%

Page 32: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Likelihood of Visiting an ED Organizations’ Website

During Next Site Search(Corporate Executives vs. Location Advisors)

Page 33: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Web Design: Important Information for Site

Selectors

Page 34: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Which features do you consider most important to the utility of an

economic development organization's website?

Page 35: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Most Useful Features of an Economic Development Organization’s

Website

Incentive information

Workforce statistics

Demographic information

Comparisons to competitor locations

Database of available buildings/sites

Major employer list

Staff contact information

Quality of life information

Target industries

Maps of the community / region

Educational institution information

Press releases/announcements

Testimonials from local employers

Video content

0% 10%

20%

30%

40%

50%

60%

70%

80%

Page 36: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Most Useful Features of an Economic Development Organization’s

Website(Corporate Executives vs. Location Advisors)

Corporate ExecutivesLocation Advisors

Incentive information

Workforce statistics

Demographic information

Comparisons to competitor location

Database of available buildings and sites

Major employer list

Staff contact information

0% 10% 20% 30% 40% 50% 60% 70% 80%

Page 37: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Most Useful Features of an Economic Development Organization’s

Website(Corporate Executives vs. Location Advisors)

Quality of life

Target industries

Maps of the community/region

Educational institution information

Press releases/announcements

Testimonials from local employers

Video content

0% 10% 20% 30% 40% 50% 60% 70% 80%

Location AdvisorsCorporate Executives

Page 38: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Social Media And Executive Decision Makers

Page 39: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Which social media channels do you currently use for business

purposes?

Page 40: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Social Media Channels Used for Business

LinkedIn

Twitter

Blog forums

Facebook

None

YouTube

Other

0% 10% 20% 30% 40% 50% 60% 70% 80%

74%

Page 41: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Social Media Channels Used for Business

(Response based on Respondent Age)

LinkedIn

Facebook

Blog forums

Twitter

YouTube

Other

None

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

60 and over

50 - 59

40 - 49

Under 39

Page 42: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Looking Forward: Projected Location Decisions In 2014 And 2015

Page 43: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

2011 2014

Companies Planning a Location Decision in the Next 24 Months

44%

46%

Page 44: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Most Likely Facility Type for Next Facility Change

Manufacturing / production plant

Corporate, division or regional headquarters

Regional sales office or service center

Back office/shared services facility

Distribution center

Other

25%16%

12%

11%

5%

31%

Page 45: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

2011 2014

Planning to Outsource a Portion of Site Selection Responsibilities

40%

47%

Page 46: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Location Advisors: Most Common Type of Relocation Project

Manufacturing/production plant

Back office/shared services facility

Corporate, division or regional headquarters

Distribution center

Other

Regional sales office or service cen-ter

14% 47%

22%

1%

14%

2%

Page 47: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Professional Likely to AssistCorporate Respondents with Site Search

(U.S. vs. International Site Search)

Accountant Lawyer Site Selection Consultant Real Estate Broker Other

United StatesInternational

1%

30%

12%

10%

53%24%

26%

15%1%

19%

Page 48: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Best And Worst Places For Business

Page 49: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Please indicate the three U.S. states with business climates you

perceive as MOST FAVORABLE.

Page 50: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Most Favorable Business Climates

1. TEXAS 49.7%

2. FLORIDA 18.1%

3.GEORGIA NORTH CAROLINA

17.6%TIE

Page 51: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Most Favorable Business Climate (Responses over Time)

2014 2011 2008 2005 2002 1999 1996

Texas50%

Texas49%

Texas 41%

Texas 33%

Texas 25%

Texas 30%

North Carolina

33%

Florida 18%

North Carolina

27%

North Carolina

30%

North Carolina

26%

North Carolina

20%

California 22%

Texas 28%

Georgia; North

Carolina (tie)17%

South Carolina

14%

Georgia 20%

South Carolina

20%

South Carolina

18%

North Carolina

20%

Georgia 27%

South Carolina

12%

Tennessee

14%

Florida;Tennesse

e (tie)15%

Georgia18%

Florida18%

Georgia17%

South Carolina

21%

Tennessee11%

Florida 14%

Nevada14%

Nevada16%

Georgia15%

Florida14%

Tennessee

20%

Page 52: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Please indicate the three U.S. states with business climates you

perceive as LEAST FAVORABLE.

Page 53: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Least Favorable Business Climates

1. CALIFORNIA 74%

2. NEW YORK 42%

3. ILLINOIS 34%

Page 54: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Least Favorable Business Climate (Responses over Time)

2014 2011 2008 2005 2002 1999 1996

California74%

California71%

California72%

California66%

California57%

New York29%

New York55%

New York42%

New York47%

New York42%

New York34%

New York36%

California25%

California47%

Illinois34%

Illinois24%

Michigan17%

Mass. 22%

Mass.18%

Mass.19%

NewJersey20%

New Jersey16%

New Jersey24%

New Jersey14%

New Jersey21%

New Jersey15%

New Jersey14%

Mass.19%

Mass.11%

Michigan16%

Mass. 12%

Illinois 13%

Florida 10%

Conn.10%

Conn.9%

Page 55: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

The International Perspective

Page 56: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

What part of the world represents the best INTERNATIONAL GROWTH

opportunity for your company?

Page 57: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Part of the World with the Best International Growth Opportunity

Eastern EuropeMiddle EastAsia/PacificWestern EuropeLatin AmericaAfrica - 0%

41%

29%

19%

5%5%

Page 58: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Part of the World with the Best International Growth Opportunity

(Responses based on Industry)Manufacturing Executives Responses

Asia / Pacific Eastern Europe Latin America Middle East Western Europe

Africa - 0%

50%

18%

8%

21%

3%

Services Executives Responses

20%

8%

28%40%

3%

Page 59: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Large Company Responses

50%

22%

6%

20%

Part of the World with the Best International Growth Opportunity

(Responses based on Company Size)Midsize Company Responses

Asia / Pacific Eastern Europe Latin America Middle East Western Europe

Africa - 0%

32%38%

17%8%

6%

2%

Page 60: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

If you are exploring international investment in the next three

years, what COUNTRIES do you believe offer the strongest investment

opportunities for your company?

Page 61: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Countries with the Strongest International Investment Opportunities

1. China 30%

2.United Kingdom

22%

3. Germany 20%

4. India 17%

5. Brazil 14%

Page 62: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

What are the primary drivers for your company’s

INTERNATIONAL expansion?

Page 63: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Drivers for International Expansion

Market access

Cost savings

Workforce/talent pool

Technology/product part-nership

Other

35%

28%

28%

7%

44%

Page 64: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Best Economic Development Organizations

Page 65: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Best Regional/Community Economic Development Organizations

Page 66: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Best State-LevelEconomic Development Organizations

Page 67: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

5 Key Takeaways 1. Economic developers’ role as “facilitators” –

assisting both corporate executives and site selection consultants – is not diminishing as feared in the 2011 survey.

2. Getting credible third parties – industry peers, the news media and national rankings – to share “favorable things about your community,” is the key to influencing perceptions about business climate.

3. The Internet and an organization’s website is now considered the single most effective marketing technique.

Page 68: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

5 Key Takeaways

4. Real estate brokers play an important role in site selection; economic developers should put greater resources into reaching this audience.

5. The Lone Star State continues to stand alone when it comes to being recognized for its business climate.

Page 69: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Two Ways to Get the Report

1. Print …Share your business card with

Andy or Dariel

2. Electronic…Visit www.aboutdci.com.

Page 70: IEDC Presentation: Winning Strategies in Economic Development Marketing 2014

Q.A.


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